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Friendliness of the staff - and in primary - the restaurant on the hotel - perfekt service - We felt wellcome - !
The food, the daily available free newspaper
Staff always very helpful. Good sized clean rooms. Excellent Value
Central location, but tucked away off the main road, so you wouldn't know you were in the centre of town. Had character, was clean & comfortable and value for money - and had internet access & pool Yes - the pool was closed for cleaning, which I did not know when I booked, or I might have looked for somewhere to stay closer to the place I was visiting. (I was on a dual break where I was partly on business and partly relaxing.) Fancy cleaning a pool in july! That's why I have marked down the facilities. Also breakfast culd include a few extras like eggs, etc
Central position, parking and clean No hair shampoo in bathroom!
The hotel is one of the best in Portugal. Despite it's location in the city center it has an open swimming pool, all day working restaurant and convenient parking lots. 3.60 euro/day Internet access in a room is suitable and better than in other Portuguese hotels. The staff is very friendly. The hotel exit is to the central narrow street. It took about 40 min to leave the hotel after check-out by car as the exit was blocked by two service trucks.
Friendly staff, very clean rooms, near some local shops, free car parking little expensive
I liked the 24 hour reception duties. The breakfast was lovely and all of the staff were very attentitive. I thought that there could of been more lighting in our bathroom around the bath area as i almost slipped as it is very dark.
great staff and very helping,clean and very nice hotel
Nice, clean, good value for money, the hotel staff, the cleanliness. The 'rush' for breakfast. Closed at 10 AM sharp... :-)
Absolutely amazing!!! Great rooms, wonderful staff, excellent food, nice pool, sauna, relaxing area. No complaints at all. Its a remote location with fresh air and nature surroundings. Good for walks/hiking and especially good for relaxing. Highly recommended!
Beautiful location, serenity of the place, food, comfortable bed, services, kind & helpful hotel staff.
The friendliness and professionalism of employees is the best in the house. Excellent design and comfort. Flawless. Dificult access to people with limited mobility.
Quality of hotel and service
absolutely everything. the attention to detail was amazing. the facilities provided were better than any others that we experienced on a trip that took in 4 and 5 * hotels. We were amazed at what this place had to offer and the surrounding countryside is not to be missed.probably undersold itself on the website
Excellent hotel in beautiful location. Service second to none. Lovely family-run business.
heating in winter
Very friendly and helpful people. They speak English and French. You just feel at home with them. A very nice house with a lot of possibilities for a short stay (a week or less). The shower cell in the bathroom was a bit outdated.
hospitality the single room is too small
Wonderful location, food was gorgeous in this family run hotel. Staff were very hospitable. Good value for money. Bed was firm.
The hotel is situated in the beautiful valley. The room was spacious and comfortable. The staff was friendly and helpful. Good place to spend a night if you travel across Portugal. I saw big ants in the flakes when had my breakfast.
Friendly,family run facility, good location close to beautiful hiking in the Serra do Estrella, great dinners and breakfasts in on-site restaurant with lovely view of town/mountains. Convenient to have internet access on-site. Hosts were very helpful with info about local hiking trails and places of interest. Lovely swimming pool!
Friendly & helpfull staff
Friendly reception, hospitality, beautiful environment, excellent restaurant and breakfast, very beautiful swimming pool
Situated across from the town and in the foothills of beautiful mountains. Peaceful and quiet. Very friendly staff and excellent food. All at a very reasonable price. On site parking and free. No safe in the room, bathrooms need updating
Comfortable, clean, good value. The hotel restaurant was also very good.
Staff was very friendly and helpful. Restaurant was fabulous. Beautiful area.
It was a most pleasant - but all too short - stay. The staff were frienndly & welcoming. The room was immaculately clean and the food was truly excellent and overall, real value for money. Wi-Fi connection was a bit sketchy
A very pleasant hotel near the centre of Manteigas. Close enough to walk, far enough fro tranquility.The atmosphere is real Swiss but befits the surrounding mountains.Nice rooms with balconies with a great view over the West side of the valley. Bathrooms are not too spacy and hotel staff could be more forthcoming and less stiff.
Brand new hotel. Pool & patio not finished. Little English but we each could understand each other. Couldn't do more for us. Changed our room when our first room didn't pick up the internet access. Very very helpful. Had to drive 10 mins into Seia as it was up on its own in the hills. But we found parking each time in town. Excellent.
friendly staff Feezing temperature in the room on arrival, restaurant closed, poor breakfast (late october - offseason - probably only guests).
It is a quiet place, where you can rest and see the mountain view and shop for local souvenirs
nice new standard hotel, good location not finished, fitness and pool weren't open yet
Charming small hotel. The room was small but cosy, with big bathroom. No elevator. Location is outside the city centre.
diner was fantastic and the personel very kindly and hellpfull
my portugese is zero and the staff english was very limited but we got by. hotel good our room could of done with a re-vamp
Hotel staff helpjul. Fair price Facilities a bit old and very basic. Poor soundproofing in the room.
The pictures in the website are completely diferent from the reality. The residencial room I stayed in was terrible. The living room smelled sewer and the staff wasn´t very nice.
Excellent hotel!! The apartment we stayed was very big. Tv room, kitchen and rooms very confortable and clean.Hotel staff very nice and helpful. Would certainly stay there again. Highly recommended for families.
Beautiful rooms and building. Exclent value for money.
The house and the service make you feel like you are spending some days at a rich relative's house. We will definitely return sometime.
Service was perfect. Very friendly people making us feel as if we were at home. Thank you all!
The house is superb and very well maintained. It is old, classic and very charismatic. The rooms as tidy and spacious, and the common areas, top notch. The included breakfast was also excellent.
The hotel is absolutely charming. You feel like during the visit at your grand-grandmother place, and she wasn't a poor lady. The house is full of antics and fantasticaly arranged shared rooms - with fire place, snooker, chess tables. Over the bed we had pieces of authentic altar. Marvelous and comfortable.
Very hospitable and welcoming. Great building and location. Good facilities. Pleasant atmosphere. What more can I say? Spoilt by poor food, terrible mattress and bundle of foam chippings for pillows.
It was a good base from which to explore Manteigas and the Serra de Estrela. The breakfasts were interesting though rather unpredictable as regards both timing and content