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Staff spoke good English and were very accommodating with all requests.
The hotel is well located if your travels require an overnight close to Mont St Michel. The hotel is walkable from the train station where buses can take you to Mont St Michel. Hotel staff was kind and helpful with our logistics. The room we had was somewhat cramped but ok for a short stay.
Beautiful and historic, friendly staff No restaurant even though it had been recommended in the Lonely Planet guidebook and was one of the main reasons why we chose this hotel
Very helpful and frienfdly staff. Restaurant food was excellent quality.
The location for the area we were visiting and the friendliness of the manager when we arrived and had any queries
The wifi! The hotel was very old and lovely but modern where it needed to be. Our stay was very nice.
Very attractive building well situated in a cute town (Pontorson). Lots of space in the room. Staff was attentive and helpful. The breakfast was in a lovely room and the food was great.
This historic hotel is lovely and we only have two small complaints.... The pigeons were quite noisy all night and there was no air conditioning to cool the room after a 30 degree day.
Consideration of the hotel staff; especially the arrangement for our late arrival due to transportation problems. Lack of a lift to the floor where our room was located. We are in our 70s and it was difficult to move our luggage to the room when checking in and back down to the lift when checking out.
Great costumer service and advice Bed a bit uncomfortable
Don't eat at the hotel, the Italian restaurant round the corner is amazing and much cheaper!!
the hotel was cheap and fantastic, what a cute little town
room is clearn,good value for short stay. train could be noise in the morning, if u plan to sleep late.
Transportation connections are ideal. This hotel is right next to the train station and the bus stop for bus route #6 to Mont St Michel. We picked this hotel for that reason, and the bus connection worked very well. This hotel does not have wi-fi but the staff allowed us to use the wi-fi in the lounge of its sister hotel across the road. Very nice people.
Quite close to the train station. If the rooms are equipped with hair drier, it would be better.
Good convenient free parking. Close to high street for restaurants The shower was tiny and there was no attachment for the shower head in the shower. Road noise outside - cars crossing rail tracks, luckily very few trains.
The restaurant at the main hotel across the road. The food was awesome - beautifully presented and tasted wonderful. Great value too. Being close to the station was essential for us (too much luggage and travelling by train) and this fitted the bill perfectly. Nothing .
Friendly, mature staff. General level of cleanliness. Convenient location.
The overall impression was good, and the location to Mont Saint Michel is convenience. No. of staff is too few in the hotel.
The restaurant at 1st floor must be one of the best in this small town. Annex, in which we stayed, was old and not very clean. No elevator. Broken shutter. Main building (just 2 min walk) seemed nicely renovated.
Staff were friendly
The owner was very friendly. Close to St.Michel. The room we stayed was for triple, but bit small. The bathtub with no shower curtain is uncomfortable.
Friendly staff. No restaurant
Room was clean except for toilet (it was filthy). Close to shops. Room was overlooking train tracks but very quiet (Host said there was a train strike and no trains). It was not '5 mins' from Saint Mont Michel as advertised. The Mont is 8km away - about 10-15 min. drive on narrow road. We thought from the ad 'only 1 room left' in the category that there would be people around but the hotel was deserted.
Price was kind of cheep compared with the other hotels near Mont St-Michel. It's soundproofing was so poor that we couldn't sleep with terrible noses from upstairs. Many group tourists arrived late at night and their noise of steps, using showers, even flushing the toilet bothered us so much. We complained about that next morning. The owner said there would be nobody over us that day, so we decided not to cancel another night. But unfortunately, we were bothered by the noise from downstairs again which was helpless. The corridor was always full of bad smell (maybe sewage?) which was uncomfortable. It's kind of small family run hotel so we expected warm friendly atmosphere but Hotel staff was not friendly with no smile.One lady didn't say even hello when we happened to see in the garden.
large family room difficult to find even with GPS
The room (for me room/bathroom/toilet quality is of utmost importance when selecting a hotel) - it was way better than what i had expected! n/a
We arrived late, but after a phone call to the hotel, they agreed to stay late. While they appeared unpleasant during the phone call, upon arrival, they were very friendly and accommodating. There is a 8:00pm latest check-in which we did not notice until 8:30 and 200 kms away. They agreed to stay but was a little difficult. Our fault really for not noticing the last check-in time.
What we liked best? The gorgeous site, the splendid chateau, the amazing hosts, the lovely rooms, the peaceful views, the scrumptuous breakfast, the friendly cats..No, we can't narrow it down to a single 'best'; this lodging will MAKE your trip! Not one thing.