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Booking the Spa center services should be done early in advance
Very nice and friendly staff, comfortable rooms, very good wellness center, great location for going to ski high price of food and drink at the hoptel, food for dinner was not very good
We spent a wonderful week in the hotel. The staff was nice and very helpful the wellness was excellent. Highly recommended.
Ottimo soggiorno per weekend. camere meravigliose, zona sauna raffinata e completa. staff molto gentile, in parte anche italiani. frequentato da coppie giovani. cena a buffet molto varia e gustosa
Friendliness of hotel staff, peacefulness during our mid june stay, location of hotel and excellent quality of food Probably could have been more local activity information printed in english.
Very kind and helpful staff. Good location of the hotel. Nice swiming pool.
Very good food, variety of dishes, enough parking spaces, great view over thelake and hills through the balcony, Internet was not realy working - we lost many hours truing to get connected. Probably the server was too weak for so many entries during evening hours. What's more it is available only in the lobby, not in the rooms, which is pretty inconvenient.The furniture is slightly old-stylich (from the 70-ties) and the room feels little bit too dusty.
flexibility of the personnel in performing requests
The wine they served us at the restaurant (Rioja) and the young lady, with a very nice accent, who served us at dinner and breakfast The noise coming from the road and from the bar also. It was a party, until 2o'clock in the night and we had to listen to their music and to some idiots who went out of the bar and started to shout like animals. The hotel staff did nothing; moreover they joined them.otherwise, in the indoor pool for adults we had to swim along with other people and their very small children (2-4 months!) in dypers
Comfortable rooms, good food, nice pools, location.
I liked the pecurial way the hotel and the rooms were decorated. Also the room we had was quite large. Nice breakfast buffet and very friendly personel. Private parking space (free!) and place for putting are bikes. Free internet.
The staff is very kind and supportive. Excellent breakfast. The location is nice in the center of the town. To get the restaurant to have breakfast or dinner you have to go outside the hotel, albeit for a few meters.
Staff knowlegeable, courteous and always had time to answer questions. Were very helpful in making our stay very pleasant. Breakfast buffet was adequate. Hotel is located on a busy street. For us this wasn't a problem, but it is something to be aware of.
Extremely friendly and helpful staff, nice hotel, excellent breakfast, very nice and quiet area Rather remote (not much to do after 22 h); and we learnt only on the last day of our stay that it was possible to dine à la carte (whilst the dinner menus with regional flavour were not always our taste)