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Amenities were great, access to pool and ski slopes. I especially enjoyed the animation provided for children (arts, crafts) during the day. restaurant service was poor. Waiters were slow and disinterested in customers.
All staff bilingual. Busboy was especially courteous and helpful. Bedding very comfortable, clean and cozy. Compliments to the chef - the restaurant in hotel was awesome. Elevators a bit dated and no automatic daily newspaper delivery.
Close to friends Smokier in 2 rooms before we checked in so had to accept a room that was not accessible, which meant I could not use the shower. It took us 2 hours until the hotel found us a room.
beautiful atmosphere...tranquility...walking distance to outlets...excellent breakfast
Quiet and very nice no
It was very clean and all the services were there and enjoyed the stay
loved the energy and nature views, as well as the music from 5-7pm at the outdoor pool, and simply loved the indoor pool, steam sauna and whirlpool , as well as gym and spa facilities . The service could have been better in the bar / restaurant areas, though the reception staff were simply wonderful, polite, informative . The service staff need more training.
The room was very clean and the beds were very comfortable. I especially liked the goose feather stuffed pillows.
the service and roomes
It was near a wedding we attended. Breakfast buffet was over priced for what was available.