Pros: Breakfast was amazing!Food was hot and staff stayed on top of refilling the trays, tons of options! Staff was great,very nice and polite. The room was awesome! Will definitely stay here again!
Pros: Breakfast great, bed comfortable, nice place! They upgraded me for free!
Cons: Bathroom was not clean, but they made it right.
Pros: Overall nice hotel. The breakfast had lots of options, one of the better ones we've had for a 'free breakfast'.
Cons: The room was one the smaller side, but still nice. Would definitely stay here again.
Pros: Very Clean and Very Kind Staff
Cons: not really
Pros: That it was nice and clean, and we enjoyed thd pool and hot tub.We only live 10 miles away but we had our grandchildren this night so we went to the hotel to swim.
Pros: Great hotel for star rating. Very clean and organized. Definitely recommend this hotel
Pros: Very clean and modern. Loved the color schemes and decor.
Pros: Clean and comfortable room.
Pros: Appeared new, very clean, quiet Stayed with myself and son on halfway point of trip, no complaints at all.
Pros: Nicest Sleep In I've ever stayed in hands down.
Pros: The breakfast is good.
Pros: The dining area was enlarged which was much needed
Corporate travelers dream better at the Sleep Inn And Suites hotel in Cross Lanes, WV, just off I-64 north of Charleston. Each of our smoke-free guestrooms features a TV, hair dryer, coffee maker, desk, microwave, refrigerator and more. Long-distance travelers will appreciate our guest laundry facilities, too. Business-travel essentials at our hotel include free WiFi, free hot breakfast, meeting space and business services, an exercise room and indoor pool. Make yourself at home. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
The Hampton Inn Charleston-Southridge hotel in West Virginia is located in Southridge Centre, a 75 acre shopping and dining complex, just five miles from downtown Charleston. Our hotel is five miles from Charleston Town Center with 120 shops and restaurants, four miles from Kanawha State Forest with mountain bike trails and horseback riding, and 45 miles from the best white water rafting in the east. Dining options include Texas Steak House, Applebee's, TGI Friday's, Bob Evans, Ryan's Family Steakhouse and many more, all within less than a mile of the hotel. Our Hampton Inn Charleston-Southridge hotel is situated in a beautiful majestic mountain setting and features 104 rooms with early American Shaker decor, whirlpool suites, exercise gym, indoor pool, whirlpool, a non-smoking floor, outdoor patio area and a children's play area. Hotel amenities include complimentary continental breakfast, two-line speaker phone in each room and cable TV. We also offer cribs and refrigerators. Connecting rooms, laundry/valet services, guest/laundromat, meeting/banquet facilities, and audio/visual equipment are available for a nominal fee. We love having you here at the Hampton Inn Charleston-Southridge hotel in West Virginia!
Cons: Old building. Multiple layers of paint. Room smell awful. Musty
Pros: Staff was curt round and efficient. Security guard was located by door and in patrolling parking lot at night.
Cons: Room smelled of cigarette smoke- not over- whelming just unexpected.
Pros: The staff was very accommodating and friendly. The Breakfast was outstanding.
Cons: Wish there was a pool
Cons: Rooms were very cramped. I stayed on a Thursday night, before a holiday weekend, and feel I paid entirely too much money, especially after I saw what I got. The breakfast was below avg as far as hotel free breakfasts go, of which I've had a lot.
Pros: We expected a clean, medium priced room and that is what we got. As a bonus, the staff was friendly, helpful, and efficient. The full breakfast was nice also!
Pros: The staff was very nice and helpful!
Cons: I did not like the bathroom door because it would not shut all the way.
Pros: The staff was very friendly!
Cons: The bathroom door did not shut properly.
At the Sleep Inn hotel in Charleston, WV, youll dream better and feel well rested. Our affordable hotel is near CAMC Health System Medical Center and Yeager Airport. Nearby destinations include West Virginia State Capitol Complex and Charleston Town Center Mall. Students can visit University of Charleston and West Virginia State University. Enjoy amenities that include free hot breakfast, free WiFi, free coffee, free weekday newspaper, our restaurant, guest laundry facility and copy and fax services. Each relaxing guest room features a refrigerator, microwave, TV, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Pros: The bed and pillows were fantastic - very comfortable! I liked the Keurig in the room - great to have single cup options when both people may not want the same type of coffee. The room itself was very clean and well lit. The bathroom was a nice size with an okay shower - nothing fancy, but it got hot and had good pressure.
The casino was just off from the elevators, which was very convenient. We enjoyed watching the dog races while having dinner at the Grill at First Turn. It was so nice that the entire casino was non-smoking.
The breakfast that was included was so much more than we expected. They had cereals, bagels, danishes, fruit (though not fresh), scrambled eggs, bacon, sausage, biscuits and gravy, and also an omelet station where you could get your eggs made to order.
Check-out was at noon and was a breeze since we had pre-paid. Overall we had a very positive experience.
Cons: When we first arrived right at 7pm, the front desk seemed short-staffed. There was only one employee who was on a phone call that lasted several minutes. We waited a few minutes for her to finish the call, but ended up going straight to dinner before checking in.
Dinner at The Grill at First Turn was just okay. Our server was fantastic, but the food was just okay for what you paid. If we were to return to Mardi Gras, we would not dine here again.
These walls were paper thin. We requested a room on the fourth (top) floor. While we didn't have a vending or ice machine (2nd and 3rd floors only), we were grateful to not have anyone above us. There were people arguing in the halls all night, and our neighbor was up the entire time yelling at the television about his virtual racing. We were both awakened multiple times throughout the night.
When you stay at Mardi Gras Casino & Resort in Cross Lanes, you'll be in a shopping district and convenient to Ridenour Memorial Park and Nitro City Park. This 4-star resort is within the region of Scarlet Oaks Country Club and Charleston Civic Center.
Make yourself at home in one of the 150 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a nightclub and a health club. Additional features at this Beaux Arts resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy a meal at one of the resort's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Business, Other Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Cross Lanes? This resort has facilities measuring 300 square feet (28 square meters), including meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Welcome to the Award Winning Holiday Inn Express and Suites Charleston NW WV ranked in the top 30 for overall satisfaction by guest reviews. Our beautiful hotel opened January 2013 and is located just off I64 in Cross Lanes WV eight miles from Downtown Charleston WV. At the Holiday Inn Express and Suites we pride ourselves by offering our guests a perfect stay every stay. Once you walk into our doors the aroma of our freshly popped popcorn fills our lobby. We offer all IHG Rewards Members a bottle of water snack or a choice of IHG Rewards points. After a speedy check in enjoy settling into our beautiful spacious rooms which are ranked top 10 in the nation for cleanliness of guest rooms. While staying at our hotel we pride ourselves by going the extra mile. We do this by offering guest receptions every Monday through Thursday in which we offer free beer and snacks while guests get a chance to get out of their room and mingle with each other. Come down and play our staff in corn hole during the reception. If you are staying for more than one night housekeeping will replace any drinks or snacks that they find in room waiting for you when you return. Please feel free to check our beautiful hotel on YouTube under Holiday Inn Express Cross Lanes. We look forward to having you stay with us.
Pros: For my first week as a business traveler, I was quite impressed. The rooms are like a home away from home. Comfy beds, sofa and clean rooms. All I had to provide was groceries. I'm very pleased and will return often for my business travel.
Cons: Nothing. I'm very pleased. Everyone was very friendly and helpful during my stay.
Mountain views meet modern accommodations at Residence Inn Charleston. Whether you're in town to meet with colleagues in downtown or tour the campus of the University of Charleston, you can find a meaningful stay in West Virginia's capital. Enjoy easy access to popular attractions including Clay Center for Arts, Charleston Town Center Mall, Charleston Civic Center, St. Francis Hospital and State Capitol Complex. Whitewater rafting, ATV tours and tree top canopy tours are also available for spurring adventures during downtime. After a busy day in West Virginia's state capital, retreat to relaxation in your extended-stay suite where a comfortable bed with fresh linens and a mountain of pillows await. Also available in your suite is a fully equipped kitchen, a deluxe workspace, free high-speed Wi-Fi and a flat-screen TV. In the morning, stop by our complimentary hot breakfast buffet and fuel up before another day of fun. Book your stay in the Mountain State today!
Pros: Walking distance to the mall municiple auditorium, and civic center.
Cons: They charge $12 a night for parking that wasn't mentioned until time to check in.
The Embassy Suites Charleston, WV hotel is located in the heart of Downtown Charleston across the street from the wonderful Charleston Town Center Shopping Mall and only one block from the Charleston Civic Center. Located only minutes from the West Virginia State Capitol, the Charleston Area Medical Center - CAMC, Yeager Airport, the Clay Center for the Performing Arts, the West Virginia State Museum, the Capitol Market, the University of Charleston, Appalachian Power Park Stadium, Coonskin Park, the Charleston Coliseum and the Tri-State Greyhound Park. Guests of the Embassy Suites Charleston, WV hotel stay in spacious two-room suites with high-speed internet access and receive a complimentary cooked-to-order breakfast and nightly Manager's Reception.
Pros: Polite staff and location to the Civic Center. View of the river and a fire pit outside close to it. Clean with a welcoming entrance.
Cons: Reserved double queen with pullout couch. GOT single king with pullout couch right next to the elevator. 3rd party website said cots were available but this hotel does not have them. Staff ensured that fold out couch would make a queen bed...not even close; super single at best. Although very polite the staff made no effort to help me out. Blamed the booking site. Called Hotel.com and my call was finally taken by an Indian woman that I could barely understand in a large office with quite a bit of background noise. Of course bookings are "subject to availability" even though I paid for something else. So she blames the hotel. Very poor customer service from both parties. Will not use either again.
Exceptional service comes standard at Courtyard Charleston Downtown/Civic Center, located at the scenic intersection of two major rivers and less than a mile from Charleston Civic Center. Top attractions including Charleston Town Center and the Clay Center for the Arts and Sciences of West Virginia are also just minutes away. Recharge in spacious rooms and suites with plush bedding, flat-panel TVs and complimentary Wi-Fi during your stay at our hotel. When it's time to dine, stop by The Bistro, your destination for great breakfast, dinner and drink options. Starbucks® beverages also are available. Then relax and mingle in our lobby area and on our outdoor patio, complete with a fire pit and comfortable seating area. During downtime, our fitness center, indoor pool will help you stay refreshed and energized. Whether traveling for business or pleasure, Courtyard Charleston Downtown/Civic Center has thoughtful amenities to help you get more out of your travel experience.
Cons: They charged me twice and housekeeping was playing loudly in the hall at 7. It was not clean.
The Hampton Inn Winfield/Teays Valley hotel in Hurricane, West Virginia is located right off Interstate 64 at Exit 39, with easy access to Route 35. Our hotel also has many different restaurants and shops that you can choose from within walking distance or a very short drive away. Our hotel is located in Hurricane is between two major cities of Charleston and Huntington, both of which have shopping malls. The Tri-State Gaming Center is only a 15 minute drive from our hotel. Our hotel earned a circle of Excellence Award for the Top 10% of Hampton Hotels. Our #1 goal is customer satisfaction and our staff is ready to help you while staying with us here in West Virginia. We love having you here with us at the Hampton Inn Winfield/Teays Valley hotel in Hurricane, West Virginia!
Pros: The staff was very courteous and kind. I chose this hotel specifically based on the KAYAK reviews. For $125 for less than 12 hours, I felt it was a safe bet.
Cons: The light in the bathroom (with connected fan) was so incredibly loud that my children would not turn the light on or close the door. At 11pm, the people above us chose to shower and it was as if they were in the room with us. I could not believe the lack of soundproofing, it was ridiculous. And that bathroom was just out of the question.
Welcome to the Holiday Inn Express Charleston. Located only minutes from the majestic West Virginia State Capitol Yeager Airport beautiful downtown Charleston and the historical East End district. Other points of interest are the Clay Center for the Performing Arts the University of Charleston and Appalachian Power Stadium home of the West Virginia Power.As our guest of the Holiday Inn Express you will stay in one of our totally renovated spacious king queen or executive suite room with high speed Internet your choice of plush pillows and great nights sleep mattresses. Also enjoy our complimentary hot breakfast buffet with the worlds best cinnamon rolls. Fresh brewed coffee is available every evening.After a busy day of work or travel you can energize yourself in our fitness center. Then cool down in the heated indoor pool and hot tub. Enjoy the many food options near the hotel that include everything from fast food to steak houses.
Pros: The front desk staff was courteous, and the room was very clean.
Cons: The room was a little small, but it had everything we needed.
Pros: Location was good--very easy access on and off I-64. The bed was comfortable and the AC was good.
Cons: The room was very small, The TV was small and placed high on the wall above the desk making viewing from the desk uncomfortable. The "High Speed" internet is a awful. Highest speed in the morning tested at 2 Mbps and slowed down in the evening. The system kept disconnecting the internet access making it very frustrating to use. Ended up tethering to my data plan on my phone.
Pros: Every thing except the pillows. :-)
Cons: Bring a pillow from home with you.
Relax at the consistently enjoyable Microtel Inn and Suites by Wyndham Charleston South hotel conveniently located off Interstate 64 near the State Capitol, concerts and plays at the Clay Center for the Arts and Sciences, conferences and sporting events at the Charleston Civic Center, Coonskin Park Golf Course, and shopping at Charleston Town Center Mall. For casinos and greyhound racing, head to nearby Mardi Gras, West Virginia. Ideal for business and leisure, this lodging offers 24-hour coffee service, complimentary continental breakfast, complimentary wireless Internet access, complimentary passes to the local health club, guest laundry services, large-vehicle parking, and business center with fax and copy services. Guest room amenities include work area, bay window seat, and TV. Suites, smoke-free and handicapped-accessible rooms are also available. There is no charge for children 17 and under with an adult.
Pros: Staff very friendly, helpful using shuttle to take us to local restaurant where parking didn't exist. Beds comfortable, clean, and shower was great!
Cons: Pool very small and was overrun by small very loud children with a teen sitting with them. Missed the breakfast found at other hotels we stayed in during our 5 day road trip, charged for parking behind hotel, only location we have been charged for parking. New batch of keys didn't all work, given 2 keys but only one would work, several other customers in line to get keys replaced.
Pros: They're an awesome sports bar that's attached to the hotel.
Cons: Wish they had ports so that you can charge your electronic devices
Pros: Nice rooms in heart of town.
Cons: Room booked was not available. Checked in and was give room with 2 double beds. 2nd check was able to switch to king bed handicap room.
Pros: Location was great,staff was friendly, decor was fresh
Cons: Pillows were terrible, hallway noise was very loud
Pros: Good location and very nice river view
Cons: Facility needs a face lift. Should be due for a remodel.
Pros: Comfy bed, very clean, everything is new and fresh. Rooms are quiet, you can't hear people in the halls or above you. Room service good, food is decent. Location is cool right on the river. Overall I would recommend this hotel and would stay here again.
Cons: $10 parking surcharge which they tell you about after you check in and you don't have a choice you have to pay it. No free breakfast (at this price should be included), front desk staff grumpy & gives slight attitude. Both nights different people were rude to me. Parking garage is creepy.
Pros: Mia at the front desk was very helpful in resolving a mistake I made with my reservation. There was also a new young man who was in training. He was sharp and very proffessional
Cons: Parking building as well as the way you had to get there was very dreary.
Pros: Everything was very clean and the staff was friendly and helpful. My favorite things:
Craft beer at the bar
Updated decor-- very swank
Cons: No free breakfast = sad face
Pros: Great bed. Slept awesome. Very clean. Loved it.
Take in everything that West Virginia’s capital has to offer at the Four Points by Sheraton Charleston. Our riverfront location provides easy access to the State Capitol, the Charleston Civic Center, the University of Charleston, and the Charleston Town Center shopping mall. Take advantage of our free on-demand shuttle service to and from Yeager Airport (CRW), which is 10 minutes away. Admire beautiful Kanawha River or downtown views from one of our 176 guest rooms and suites. Get plenty of free extras, like High Speed Internet Access, bottled water, and a daily newspaper. Take care of business at the spacious work area with an ergonomic chair, or watch your favorite show on the 42-inch flat screen TV. Get a great night’s sleep in one king-size or double Four Points by Sheraton Four Comfort Beds™. We have everything you need for a productive business trip or a fun, active vacation. Stay in touch with the office in our lobby’s open business center. Or swim laps in our new indoor heated swimming pool and work out in the expanded fitness center. Watch the game at the family-friendly Recovery Sports Grill, or head to the quieter lobby lounge for grab-and-go breakfast or an evening cocktail. The Four Points by Sheraton Charleston can host a range of events, with nearly 9,000 square feet of total space. Let our professional planning and catering teams help you stage a successful, memorable event.
Pros: Beds were comfortable, breakfast was convenient. Staff was friendly and heloful. The pool was beautiful and would have been great for the kids, but it was under renovation. They did offer us to use another hotels pool aboit 10 minutes away, but i did not feel like traveling.
Cons: Bathrooms wrre not updated. There was a rusty tyoe ring in the sink and the the shower had several spots that appeared to have been touched upp witj porcelain paint. The room was cramped snd small. Therre was left over candy in one of the drawers from a previous guest. Pool was under renovation.
Pros: The ease of making the reservation which cost $145+ BUT... (See Next Panel > What I Didn't Like)
Cons: The fact that $ 93.91 Is Still Lingering on my Credit Card as a "Pending" Charge makes me Very Nervous!!!
Pros: The hot tub was great!
Cons: There was nothing negative.
Cons: We woke up in the middle of the night to a very smelly room. We were not sure what caused it. If it had been earlier we would have moved.
Pros: Great value-access to Holiday in amenities-good tasting-free-breakfast -computer and printer access-Central location
Cons: Little wear and tear -bathroom ceiling- Near train tracks-and Dow plant-high chemical content in the spa-hot-tub made my eyes red -had to cover my face to stand the chemicals-Most likely not their fault though- Stay but skip the hot-tub. The work out room was nice -wished for some lighter weights 8lbs & 12lbs would have been good for the ladies. Very good over all -would stay again :)
Cons: Dangerous toaster. Got painful burn.
Conveniently located off Interstate 64, this Wingate by Wyndham Charleston is near Yeager Airport, downtown Charleston, Little Creek Golf Course, museums, Mardis Gras Casinos & Resort, and many local restaurants. Ideal for both work and play, this smoke-free lodging offers complimentary hot breakfast, complimentary internet, airport shuttle service, fitness center, hot tub, meeting rooms, board room, and 24-hour business center with complimentary print, copy and fax services. There is no charge for children under 17 when staying with an adult. Guest room amenities include microwave, refrigerator, safe, HBO and newspaper. Suites and handicapped accessible rooms are also available.
Cons: Paying extra for parking. Inflated cost of items in hotel shop. No exhaust fan in bathroom.
Pros: The staff was helpful and communicative. The room was clean.
Cons: This particular hotel is one of the most expensive in the area, and there are zero addons. The WiFi is an additional fee, parking is an additional fee (and an outrageous 14 per day for hotel guests), there is no continental breakfast or complimentary items. I am not trying to sound cheap or trashy, but for the price of just parking I could have taken a cab from a less expensive hotel with free breakfast and Internet that was equally as comfortable and well-staffed.
Pros: Great stay from beginning to end. Once the car was parked. It stayed parked. Everything was within walking distance. Friendly staff. JOY was the wonderful front counter assistant who was not only a friendly face but helpful in suggestions on food and night life. We will definitely be back.
Pros: Proximity to the Civic Center & Towne Center Mall, restaurants, etc.is perfect.
Cons: For the price, a small (free) Continental breakfast would have been nice. The pay-for breakfast prices were a bit high. Just some pastries, fruit and/or yogurt along w/ unlimited coffee and juice would have been a great extra. However, it was the perfect place to stay when attending event (Winter Jam Tour) @ the civic center.
The Charleston Marriott Town Center invites business and leisure travelers to immerse themselves in style, comfort and elegance. We feature an unbeatable downtown hotel location in West Virginia's capital city, close to top destinations like Charleston Civic Center, CAMC General and world-class shopping, restaurant and entertainment options here in the heart of the city. All of our hotel rooms provide a flat-screen TV, deluxe bedding, a well-lit work area, high-speed Wi-Fi access and a coffee and tea maker. In addition, you'll enjoy a fully stocked fitness center, a heated indoor pool and inventive, casual dining at Brick Salt Bar+Kitchen. Those looking to host a business meeting or social event at our hotel here in Charleston, West Virginia will be thrilled with our 17,000 square feet of adaptable venue space; we also boast a rooftop pavilion and outstanding event planning and catering. The Charleston Marriott Town Center can provide an extraordinary backdrop for your visit to beautiful West Virginia.
Pros: Staff is very good. Very responsive. Breakfast is great
Pros: The room was neatly arranged and well kept and clean
Cons: I did not have much to complain about.
Pros: We checked in late in the evening and the front desk attendant was happy and very helpful. The breakfast options were a wonderful addition since we were in an unfamiliar city.
Cons: Room was dirty and smelled like mold. Also was very humid in room.
Cons: Lack of items available for purchase to eat late at night
Pros: Employees very friendly.
Cons: stains on the carpet in our room.
Pros: This hotel has the best morning breakfast available for Free! Neat and tidy rooms.
Pros: Location is great and near many things especially Civic Center. Breakfast was nice, 24hr lobby coffee is great, super nice staff.
Cons: The shower had not been cleaned and we arrived around midnight so no one available to clean and no other room to move to. We had to clean ourselves to get through which wasn't the experience I was hoping for.
Pros: Helpful staff
Pros: Location is convenient for mall and civic center.
Cons: Everything. It's filthy, the staff wasn't very much help, and the breakfast was gross. Don't pay more than $---- for this place.
Pros: Walking distance to the civic center.
Cons: Service was terrible. Hotel was filthy. My room randomly wouldn't get cleaned and I had to call the service desk for everything. And I caught the respiratory flu while I was there.
Pros: Hotel was busy, but the staff still took the time to be friendly and went out of their way to accommodate us, which included getting a cot at midnight and getting breakfast even though we came down late.
Welcome to the Holiday Inn Express Civic Center! Charleston West Virginia's Premier Hotel for both Business and Pleasure. Perfectly situated in the heart of the downtown Charleston business district we are adjacent to the Charleston Civic Center and just one mile from the West Virginia State Capitol Complex. With close proximity to top destinations like the Clay Center for the Arts and Sciences CAMC Charleston Charleston Town Center Mall and the Cultural Center our Charleston WV hotel is the perfect place to stay during your visit. Enjoy our spacious accommodations free high-speed internet service state of the art fitness center and a complimentary Hot Breakfast buffet featuring our world famous Cinnamon Rolls. Keep up with current events family and business needs in our complimentary 24-hour business center and our guest interactive information board. Our professional meeting planners coupled with our tastefully appointed and flexible meeting space can provide all of the necessary elements to assure the success of you next meeting or social event. Whether in town for business or pleasure our complimentary shuttle service is available 24-hours per day for transportation to and from Charleston's Yeager Airport. For the perfect blend of contemporary elegance comfort and convenience please allow us to show you what true West Virginia hospitality is all about!
Pros: Conveniently located right off of the highway, large room and bath. Bed and pillows were comfortable.
Cons: Stray hairs in the bathtub. Window was leaking and seemed to have mold around the frame. Wifi wouldn't work and there was no phone reception either. If you have kids who are attached to their devices I wish you luck!! If you're looking for a front desk employee look out at the tables on the front porch, they're out there smoking.
Pros: Easy access. Room spacious.
Cons: Hvac was problematic. Breakfast was ok not good.
Pros: Nice workout equipment, clean pool & great breakfast.
Cons: Had a pre-paid reservation, the lady who checked us in was extremely nice, but not good with her computer. At first she could not find our reservation, then she did not recognize our rewards card, then she claimed my credit card was declined, I had a several thousand dollar limit & while I went to give her another one, the original was approved. This was a big hassle considering the room was booked & paid for already, I had the print out of it as well & it took a long time to check in. I am a frequent traveler & was very disappointed with this, it was frustrating & embarssing. May I suggest a technology class or more training for the clerk. I had traveled over 500 miles in a car filled with traffic, thinking check in would be a breeze, wanting to rest & this was not the case.
Pros: Great place to stay. Very convenient. Plenty of restaurants close by. Room was very nice and clean. Staff was polite and helpful with local directions.
Cons: They only have feather pillows on the beds. You have to ask for regular (non-feather) pillows when making reservations or there might not be one available. Or bring your own.
Pros: Clean, spacious room, decent breakfast.
Cons: Nearby truck and rail traffic was heard all night (window was closed).
Nestled at the foot of the Appalachian Mountains in the beautiful Upper Kanawha Valley, the hotel is just a few hundred yards from the interstate entrance and exit. Located on the edge of town, the hotel allows for a wonderful relaxing country atmosphere while only 6 miles from the city center and the 130 store Town Center Mall, 8 miles from the airport and minutes from major businesses. 2017 TripAdvisor Certificate of Excellence winner.
Pros: The staff was AWESOME! I was traveling with my son and my dog and their dog rules are a bit strict. You can't leave your dog in your room because they'll disturb the other guests but you also can't take your dog into the dining area because of health code. So I asked the staff how I was supposed to get breakfast. They held my dog's leash while I got breakfast, got me boxes and a grocery bag so I go carry it up to my room. The also helped me get the food in the box because I was holding my 8 month old son and got me juice in a to go cup! They offered to help me upstairs but I declined. Just an overall great experience with the staff.
The rooms were very clean for being dog friendly and they had an outside area for dogs that looked like you could let them off leash.
Cons: A few things I didn't like was that there wasn't a crib available for my son so we both slept horribly.
The other thing is that their breakfast wasn't complimentary. Perhaps that's silly to say but think that it should be.
Pros: Very clean, modern, well-maintained.
Cons: Restaurant/room service is a nightmare and it was a struggle to get it eventually removed from my bill.
Welcome to the Holiday Inn & Suites Charleston West the perfect hotel solution for business and leisure travel to West Virginia's capital city. Conveniently located near downtown Charleston and the WV State Capitol Complex our hotel is easily accessible from I-64 I- 77 and I-79. Located at the Charleston Conference Center the Holiday Inn & Suites Charleston West provides guests and meeting planners with everything needed for a quality event. Our Convention Services team is ready to assist with catering needs meeting space requirements and hotel arrangements for meetings conferences weddings and much more! Our new indoor recreation complex provides hotel guests with a luxurious indoor pool and hot tub state-of-the-art fitness center and sundeck with outdoor fireplace and grill. Our restaurant and lounge is a relaxing choice after a day of work or play and be sure to catch our Comedy Zone comedy club each weekend for on-site entertainment. The Holiday Inn & Suites Charleston West offers free Wi-Fi throughout the hotel's public spaces as well as guest rooms and a 24-hour business center for keeping in touch with family and friends or work needs. With a complimentary shuttle to/from the hotel to Charlestons Yeager Airport (CRW) and to local dining and shopping our hotel provides all the services and amenities for the perfect stay.Let the Holiday Inn & Suites Charleston West show you everything the Mountain State has to offer!
Cons: The price per room is high. Door knob loose and falling off to the bathroom, exhaust fan didn't work. Only had 2 towels and 2 wash clothes in the room, should've had double that for 2 people, for a shower at night then also in the morning.
Pros: The location was excellent. The staff was excellent.
Cons: The exercise facility was minimal, however, it was functional.
Quiet comfortable affordable.
Pros: Very nice place. Very clean. Very nice staff.
2016 TripAdvisor Certificate of Excellence Winner!!! Welcome to a hotel that is located on US-119/Southridge between two shopping plazas near numerous fine eateries and has the best location in Charleston West Virginia. The Holiday Inn Express® & Suites Charleston - Southridge makes travel simpler thanks to the hotel's address near downtown Yeager Airport (CRW) and Charleston WV businesses and attractions. Corporate guests work efficiently with reliable free high-speed wired and wireless Internet access and a 24-hour Business Center. Also the hotel's location near Hwy-119 and Yeager Airport makes travel into Charleston WV easier. Major businesses such as Dow Chemical Company and American Electric Power and the Gestamp Plant are close to the hotel. If your a goverment employee enjoy our fantastic location just minutes away from the federal building. If you're vacationing in West Virginia you can discover incredible attractions near the hotel's property. While in South Charleston WV go for the jackpot at the Mardis Gras Casino or visit the gold dome at the State Capitol only minutes away from the hotel. After a busy day you can energize and entertain yourself in the 24-hour Fitness Center that features a 40-inch HDTV. Then cool down in the heated indoor pool. Best of all this hotel offers warm touches of home such as fresh-baked cookies every evening. Call now to book your wonderful stay in this charming town.
Pros: Staff was great, room itself was quite nice.
Cons: Your description included both fridge and microwave in the room -- there was neither. That meant that I had to bet ice three times after check-in at around 8:00 pm in order to keep medicines cold.
Price was too high for the area and no AARP or other discounts available because of booking through you folks. I won't do it again.
Pros: I like that they change the duvet cover everyday. Those covers can get pretty rank. The bed was firm and even the sheets felt nice.
Pros: The room was very clean and quite a very short walk to the civic center
The Hampton Inn Charleston-Downtown hotel in West Virginia is located at the corner of VA Street and Pennsylvania Avenue. Our hotel is conveniently located one block from the Civic Center and two blocks from the Towne Center Mall. Dining options include several fine dining and fast food restaurants that are within walking distance, or take advantage of our complimentary shuttle which is available from 7 am to 10 pm. Our Charleston hotel features 111 rooms, indoor pool and spa, fitness room, business center and complimentary high-speed wireless internet access. Hotel amenities include hot On The House breakfast, TV with cable, in-room iron and ironing boards and hair dryers. We also offer king special rooms, connecting rooms, cribs and rollaway beds. Meeting/banquet facilities are available for a nominal fee. We love having you here in West Virginia at the Hampton Inn Charleston-Downtown hotel!
Cons: Booking with Hotels.com
But hotel itself was great
Enjoy Hurricane WV hotel's indoor pool and whirlpool. Centrally located between the two largest cities in West Virginia Huntington and Charleston is the Holiday Inn Express® Winfield hotel. Whether you're just passing through on Interstate 64 or here for business or vacation our location and amenities ensure a comfortable stay. Hosting meetings or company events is easy thanks to our helpful staff. You can choose either the boardroom which seats 16 or the meeting room which seats 50. Working from here is comfortable as well since complimentary high-speed wireless Internet access is available throughout the hotel's facility. Top Hurricane WV companies are also just a short drive from the hotel. What’s more guests have a number of options for fun when they stay in Winfield. The hotel is three miles from Waves of Fun Water Park and a short drive from tours at the Blenko Glass Factory. You can bet on your favorite greyhound at the Mardi Gras Casino in Cross Lanes or make a trip to Marshall University for exciting college sports. Shopping also abounds at the Huntington Mall and the Charleston Town Center Mall. Choosing this hotel's accommodations in Hurricane WV means you not only get friendly service but also great perks like a Fitness Center and an indoor pool and whirlpool.
Cons: Only one chair, traveling with friends and wanted to play cards. Got caught by the "chair police" trying to use a chair from their room to play cards. Had to put it back under threat of " I will have to charge you $500 if you scratch that chair." We put it back and used the plastic chair he brought to us. We are all in or sixties and thought we looked like responsible adults, but evidently we were wrong.
Pros: Clean rooms, had everything we would need except a coffee maker, but they had coffee in the office. Would definitely stay there again!
Pros: The staff changed my room to the river side, away from traffic noise, cheerfully without reservation. They offered advice for restaurants, and were very pleasant. The location on the river was picturesque and the price was outstanding. Very very clean.
Cons: There are no extras - shampoos, lotions, etc. Not a big deal. I wish it were just a bit closer to downtown Charleston to enjoy the restaurant scene somewhat easier, but again, not a big deal.
When visiting Charleston, Budget Host Inn Charleston is a great choice to consider. Guests will have free perks like WiFi and self parking. Rooms feature conveniences like refrigerators and microwaves.