Would you like to save as your currency permanently or for this visit only?
desighn of room was very nice they took money for minibar from my account which i didn`t use(it happened when I already left a hotel)...but after my pretension money was returned back
Beautiful and well appointed room. Pleasant -- convenient -- close to airport. No wireless internet access. Only available for short period in the lobby. Restaurant was a bit pricey so we chose to eat at the airport.
included mini bar, dinner at the restaurant was good, room was very nice light at desk did not work
New Hotel with all facilities in excellent order. Restaurant was very good None
Brand new Hotel next to airport!
My flight out of Lyon was cancelled by the airline and moved to leave from Paris. Despite knowing a week in advance, neither Active nor the Hotel were prepared to bend the non-refundable policy. I understand that's the policy, but there is in every opportunity the choice to adjust the policy given particular circumstances. I did not cancel the room out of my own choice, the airline made the choice for me. In my many years of travel experience most places with high standards of customer service would have refunded the money for the unused room, despite the policy.
Room, bed, No information about the Hotel's number phone when booking. I must call the Nh hotel in Nice to know the number phone.
Wonderful facilities and great location. I had an early morning flight, and with young kids, being near the airport was very important. It would be nice to be able to drive a private car to the hotel instead of parking at another terminal and then walking over. I was informed that only taxis could make drop offs at the hotel.
Excellent hotel for airport transfer. Good connection to the city by tram, but very poor connection to other parts of the region. We visited an international trade fair there and public transport was poor. Taxi very expensive and no shuttle service.
Room service food (lasagne & cheese selection) was good and at the right temperature. 1. There was only 1 set of towels in the bathroom so we had to wait over half an hour after calling reception for another set to be delivered. 2. There were no cups or mugs or coffee sachets for the in-room coffee/tea making facility.
So close from the airport, very quiet and clean, friendly staff Quite easy to take the navette from the hotel to the airport, but complicated the other way round. The signs in the airport made us wait at the wrong place
Close to airport. Clean and basic comfort. Was there in time of national strike but staff was friendly and efficient.
Good staff, good location (near the airport and Lyon st exupery station), shuttle bus available to airport
I arrived late to the hotel (10pm) and the staff was very helpful when I told them I had to drop off my rental car at the airport. They sent their shuttle over to the airport and picked me up which really made things simple for me. Staff was very friendly and attentive to my needs. The hotel was nice overall and I have no complaints - like most hotels in Europe the rooms seem small in comparison to what I can expect in the US. Overall great stay for price and location!
Location and price It wasn't clear where to catch the van, breakfast was not included, bar was not open after 11 when I arrived.
Welcoming, good dining room and good food, good shuttle service. Information not quite clear regarding parking facility
Flexible check-in and early breakfast. I had problem with the shuttle bus. The bus went earlier to the terminal than the normal schedule and I was left waiting over 35 minutes for the bus. After a hard working day this is unsatisfactory and I will have to question future use of the hotel.
Helpfullness of the staff
It is close to the airport
Location Shuttle to airport never came - we had to take a cab. Air conditioning unit in room was broken/extremely noisy.
Close to the airport, spacious rooms A little too pricey
The owner and his wife were absolutely lovely and I wish them very well. Their chateau is lovely and the swimming pool beautiful. The rooms are far too tiny, there is no ventilation and no air conditioning. I was bitten by mosquitoes because I was forcred to leave the door open to get ventelation.
The hotel offers free wifi but there is no table in the room. The room was full of ants, ok this can happen, the hotell is in an immense park but i have said it to the receptionist but nobody took action to clean the room.
The food was excellent and the staff were charming. The modern design of the bedroom was also attractive. It was not possible to get fresh air in the bedroom except by opening a french door. Perhaps because there was a reunion taking place at the hotel at the time, there was also nowhere to relax except in the room, as the weather was too cool to use the swimming pool area...
Very friendly and helpful staff. Further out from the centre than expected so a car was essential
The staff is nice and polite. Noisy until late at night, with people going to and fro at any time.Walls are as thin as cardboard: you can hear your room neighbours speak and watch TV. Indeed, not a hotel for businessmen who need to sleep and wake up early.
It was conveniently close to the autoroute for breaking a long journey. It was a shame that the restaurant wasn't open.
Helpful staff and outstanding quality of food
Location , hairdryer not working ,bulbs not working
locality and simplicity no tea making facilities in the room
It was clean and efficient.we only stayed overnight for our return flight from Lyon
Excellent room and location for business trip Be aware that the Free shuttle service from the airport (even if agreed a couple of days in advance..) is not working. I had to take a taxi instead.. Bad service and communication concerning just this service.
Great location near to the airport and just off the highway, clean comfortable rooms, responsive desk personnel, easy secure parking. Could use more wall outlets, even in the bathroom with ground-fault interrupters. Shower is quirky in the French way, no possibility to stand under the hose-tethered showerhead and not get the floor heavily puddled with water because of the tiny, inadequate glass barrier ment to block spray.
No food or drink available on Sunday evening.
Clean, comfortable, efficient, modern, excellent safe parking! no
Very convenient, close to the airport and near to the highway. The room was very nice and I can't think of anything that I missed except my wife.
We have appreciated the modern design of the hotel and the style of the room. The personnel was very helpful and the breakfast was excellent. The hotel is brand new and very clean. I would recomment to stay in this hotel if you need a stop over for catching an early plane at the nearby airport. It is not easy to find the way to the airport if you cross the small village nearby
Close to airport and Eurexpo / large , clean room /parking Restaurant closed during weekend
Hotel staff!! The rooms were too small
Nice and relaxed Lack of room service
Good location, lovely restaurant position Poor food in restaurant and overpriced - had to ask to have breakfast on the terrace, despite good weather
The staff was friendly. Countryside lovely. Staff could be better English . We had difficulty in getting taxis on time and price was higher than quoted when arrive airport
The hotel provided everything needed for a flying business visit and I have no complaints.
Staff were excellent, the hotel is close to my business activities, Internet connections are OK but are essestial to a business trip.
nothing to be exited about, the staff was nice the maintenance of the pool was poor, the restaurant not to good, just plain food
Easy acces to motorway, safe and large parking area, very quiet site, close to the golf club. Fantastic for Golfers. Rooms very quiet and comfortable. Nice food and french wine. Friendly and Helpfull staff
- location out of the city - parking - poor breakfast on small tables - no hot water available - no elevator (second floor) - to expensive for what you get - noisy airplanes coming over
The Cottage rooms are very nice, clean, comfortable, all with a view on the river.
freindly staff rooms smelt of smoke - Expensive for type of hotel - expected more from the hotel from expanation on web site at booking
Friendly Staff, Good for late arrivals, Close to main route to alps
reasonable price, big parking space, acceptable restaurant, clean room WiFi connection requires special registration and nearly no signal of mobile network connection. Breakfast is as poor as most of French hotels.
staff very freindly. Food excellent and great value for money
Handy to the airport Felt the rooms were small - basically utilitarian but no complaints for one night
Cheap and Cheerful. Good Restaurant at hotel. Hotel staff ordered morning taxi for return trip to the airport - taxi arrived exactly on time. In the middle of nowhere. Nothing around, if you arrive via taxi you are stuck at the hotel unless you order another taxi.
The location in proximity to the airport was its main feature. Breakfast was excellent but not inexpensive. One of the rooms labeled "non-smoking" had a very strong and unpleasant tobacco odor.
Convenience Very poor bed quality. Visually a very uninteresting location, in fact probably the most uninteresting location imaginable. Phone difficult to program for a wake-up call in English. Resorted to asking staff for a wake-up call plus programming the TV/Radio alarm.
Business trip. There as not enough explanation on how to enter and leave the security in the parking lot.
The food in the restaurant was very good. Sterile environment. Lifeless. Expensive and without any charm whatsoever.
Close proximity to the airport. Friendly front desk. Clean. It was very difficult to find - I was lost for an hour and the front desk did not speak English well enough to direct me.
Nothing They close at 11:00 PM. If you have a late flight (beyongd your control) you are done. Happened to me.
Acceptable quality /price ratio. Hotel is situated among big warehouses. Sad environment. Broken door lock (someone has opened it by kicking in the past).
Warning - Ordered a taxi for the nearby airport at the reception. It showed out to be a no-meter taxi driven by a lady working for the hotel charging me outrageous euro 26 for a 3 minute ride from the hotel. Pushy servants in the restaurant eager to sell. Breakfast selection and quality is great but dinner is not impressive. The wine selction is terrible even if you go for the highest priced. I am disappointed when hotels like this try to use you as they know you are a first and maybe returning client. However I work in Lyon and this treat was not satisfactory. The hotel is your "local host" and their recommendation should be trust worthy inclusive the taxi. I expect to be able to trust the hotel and their recommendations.