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The position of the hotel in the city center next to everything. The room was very small.
To my knowledge, this hotel is the only one in Grenoble to offer a warm, cosy, and tasteful environment, and a bit of class. The location is magnificient. The staff is extremely helpful and nice. There are many small attentions not always found in similarly priced hotels -- free international press, free wifi, free parking, ... Although I warmly recommend the hotel, I has some drawbacks. The renovation starts to be slightly outdated. The standard rooms are small, the beds are the old French standard size beds, i.e., too short for me. Electrical switches can be inconveniently placed, there are too few electric outlets. Street noise is a (minor) problem even with all windows closed.
the central location
Central location A bit pricey relative to amenities
Great location, excellent value. Nothing really. A very pleasant stay.
Location,location and the scene of alps mountains The staff aren't so friendly beside the room isn't well prepaired
The people at the reception, especially the morning crew was very freindly and helpful. There was a rather unfriendly lady at the reception desk, who left the recognition and greetings of guests to her colleague.
close to railway station. 24 reception, so able to check out early for train. great location on square
The location was superb and the room was nice and warm. Long black hairs came out of the jacuzzi bath when the jets were turned on. My fair haired daughter was in the bath at the time and her body was covered in long back hair. This put me off using the jacuzzi although we had paid extra money for the room especially to have this treat. I re-ran fresh water but when I turned the jacuzzi on the hairs kept coming!! I hope we were just unlucky as all else was clean.
WiFi and the clean room Street Noise
It was clean and had laundry services available.
Nice alternative to a hostel for a few backpackers looking for a cheap but good room in a convenient location.
Balcony space Kitchen too small
Good value for money for a family
Kitchen facilities but no wine bottle opener. Car parking was convenient. We didn't expect an uncomfortable foldout bed in a room of this quality. There is no mention on the website that this room contained a fold out bed. We would never have booked this room if we had known this.
good location with walking to old Grenoble. food shopping across street. very clean and comfortable. microwave was useful. no parking for arrival and checkin. parking garage difficult to find and small but adequate.
nice hotel, situated very well in the center of Grenoble
Room was spacious; kitchen facilities just right. Location was perfect -- across the street form two markets, outstanding cheese shop down the block. Tram stop three blocks away. Relatively quiet street. Service could not have been better. None
A great place to stay with young kids as gives you the convenience of seperate bedrooms and kitchenette. Reception not manned 24 hours
Localization. It is close to everything I wanted (big square, cine, supermarket,etc.) Absence of internet wireless access, but it offered internet cable access in the room.
Excellent location by the railway station and tram outside the door to the town centre. Excellent weekend rate for a smart hotel
The location is conveneint in terms of access to trains. Tl area is however less than satisfactory. Do excrement on the sidewalks and generally cooking smells from the restaurant Internet access is the worst of any hotels that I have stayed in. The internet access was lso not free. If the Hotel is selling vouchers for internet access, they should make sure that the access I savailavle from any room located anywjhere.
very friendly stuff, nice bar downstairs, good location and it is amazing that this hotel has so bad reviews. Maybe it is because it was just renovated and not new building. housekeeping was not very good, but it is 6 from 10 so not so bad
The rest room has a nice design you dont have full control on the AC, i tried to switch it on but i couldn't
Wifi for 5 Euro per day is reasonable. Would stay there again.
The staff were really helpfull and extremely polite. The hotel was very clean including the rooms. You had access to a Tram across the road which brought you straight into the old town. The rooms were small but well laid out so it didnt matter too much
Location excellent, good breakfast, Internet very good, rest average Room pretty small, though not unusually small for Grenoble; TV didn't always work
The refurbished rooms are nicely designed and practical, and I really liked the rain shower head in the bathroom. The size of the room - it was rather small and very condensed.
The Decor No Hotel Bar
The location is very nice. Being close to the train station but not noisy at all. The room is clean. Additionally, there are fitness rooms and free xbox360 to play in the lobby, which are awesome choices in spare time of business trips. Also, the staff are very nice.
Central location was good, rooms and breakfast were very good.
excellent location, close to bus and train stations but only a short walk into the centre of town. very helpful and friendly staff. Bar prices
i was having a 2 day meeting at the chamber which is in the same building room temeperature hot, cant open windows and when i moved to a room where i could it was very noisy outside
good staff, location and free internet, flexibility in extension of the stay when required. sad that the breakfast is not included in price
The staff was very friendly, and helpful. The room was very comfortable. Breakfast was very good. Facilities as businessman was also very good.
almost everything The hotel is at a quiet location. It should be possible to open the windows. Much better than ineffective air conditioning
The friendly staff at reception, always there to greet you with a smile happy and to answer any question you might throw at them about anything. No
Comfortable rooms, with modern design, wonderful bathroom, great soft bed & cofee / tea in the room and the option of free parking. If only Internet access was for free, it would complete the whole great experience we had... That didnt change our minds though, that it was a great place to stay.
It was nice room with good restaurant. Sauna club has some space for improvement.
the staff were very friendly and helpful, breakfast excellent and wonderful view of the mountains from room on top floor.. also good location, within walking distance of the old town.
Clean comfortable room and very friendly and competent staff Jacuzzi/Hot tub was not working = I reported it but did not hear from anyone.
The staff were very accomodating and spoke English. The room was lovely and the breakfast was amazing. The only small problem was it was a way from any decent restaurants,which meant we ate at the hotel,with limited choice.However the meal was good,if a little expensive.
The hotel was well situated for our needs.
Unsual artwork was interesting. Staff in the restaurant were cheerful. View of the mountains was good I was not told that the restaurant would not be open on Sundays before I booked. The restaurant was very understaffed
Quality and value I have come to expect from this brand Information in the room said hotel bar close at midnight,however the two members of staff at reception drinking coffee said it was closed at 1120
The hotel has a nice lobby and friendly staff but it is not centrally located for those that wish to tour the city. My stay was disappointing. Internet access was pricy at almost 25 euros for 24 hours. There was little hot water one morning and the room air conditioning was anemic at best. There are better hotels in Grenoble that are more centrally located with lower prices. I suggest the Tulip Inn Hotel Angleterre which is on the edge of the Old Town or the family run Trianon.
The were not enough signs to find the hotel. It was a long walk, too far really, from the town centre/restaurants. This was not clear on the website.
The politeness and readiness of the personnel to serve the clients even under difficult conditions (public transport strike)
Hotel and staff were just great! Bit expensive for the quality
The hotel is located in the main street between A41 and A48 and easy access by car. The breakfast is average. Parking space is too tight and very limited. The use of a car more than mid size is not recommend it.
I liked its location. Breakfast buffet vvery good.
Nicely situated close to centre price a bit high
Made a lot of effort to accomadate our twins in travel cots in our room No highchairs
Calm in spite of the nearby tramways and heavy trafic.
Personally I find a rate of Euro 20 for a breakfast in a countryside hotel expensive.
nice staff and nice view. the water of that area is pretty fresh.
location,scenery, food and comfort
We found one of the best 3 star hotels we have ever stayed at. The room was big and looked as if it had been recently renovated. A very high class establishment.
Kindness of the staff. Location. Corridors need renovation. Restaurant definitely over priced.
It's proximity to my clients. Though there was no kitchen open on Sunday when I arrived (7pm), the staff kindly made the effort of getting me a cold plate of food when I asked. WiFi signal was very bad and kept dropping out. There was no pc available to check email which required me to bring my own just for this. Rooms were tiny.
The rooms are simple, clean and comfortable and provide very good value for the money.
Good value for price, convenient location, pleasant and comfortable room, good meals
Just perfect and outstanding > and service superior > do not worry > you are in good hands > and have nice 10 days as we have had > thank you No !
wireless free of charge Not so mutch choise in the restaurant
Perfect location for all kind of activity > facilities and service like a 5 star hotel >and should be rated min 4 stars
Recent free WiFi is good. Good location for Meylan industrial zone (by car).
All > the perfect place to stay > service superior > presumably the best Hotelin the region.
The personnel The very poor quality of the television (screen), room cold, bathroom not very clean
It was in a bad part of town. Around many abandoned buildings and nothing to do.
Nearness to tram way No
Location close to city center and our room was comfortable. Windows are sealed.
Bed Advertizing picture in Hotel litterature does not reflect reality. Example: Pool has not been cleaned for 200 years....at least it does look like it!
Great service from attentive staff.
breakfast not good
friendly staff, clean & comfortable room. Although on the outskirts of town, had easy access to city centre. no complaints
We needed a cheap hotel to stay overnight on the way to spain. The hotel is not in the city-centre, but in a very good location if you are by car. The Hotel was clean and the receiption team was excellent. Breakfast seem to be very expensive with over 12 Euro and it was not clear before booking the hotel that it is not included in the room. The hotel equippment in the room has seen better days!
1. very good room service 2. excellent hotel staff, very nice and helpful: e.g. recommended a very good restaurant and gave directions, completed with a map of Grenoble 1.does not have tea/coffee making facilities in the room 2.thin walls - noisy early in the morning
The hotel is newly renovated. The rooms are a little bit small but very clean and decorated with a lot of taste. The staff is very friendly and ready to help you with any problems you might have. Everything is well organized from the minute you step into the hotel untill you leave the premisses. The hotel has it's own parking place which is very rare for hotels in french cities. Not much to say. Maybe that the room are a little bit too small.
Clean and comfortable. Waiting 2 hours for extra pillows for bed. Limited staff did seem to be busy though.
Recently refurbished so rooms were modern and quite stylish. We just overnighted and didn't have breakfast so can't comment on the food. Free parking was great and we are walkers so it was fine to walk to a restuarant for dinner. Breakfast seemed very expensive compared to other hotels we have stayed at. A more reasonable price may get more takers.
The stuff were very nice and helpful, rooms are clean , they offer me free breakfast because i faced some problems with internet .
The hotel was confortable, with air conditioning and cable. Not bad for the price. The room was not clean. Note that the hotel is not in the downtown area.
Not mentionned it was not in the center, but 10 minutes by taxi
Visiting the surrounding area for walks Was a little of a trek out of town particularly when the buses stopped running after 9.00pm but during the day the bus service to the center was excellent
Almost everything was fine. We were given one towels set only. Internet connection had some problems. Breakfast way too expensive, but there's a boulangerie just in front of the hotel so we had it there. Quite far from the city center.
Location was convenient.
Good location close to motorway. Friendly staff. The food in the restaurant.
Children stay free, also it is very nice to see that children do not pay for breakfast, this is an unusual and welcome experience
Very family friendly, as all Novetels are A bit tatty and run down on all aspects. Aircon needs to be stronger, breakfast needs to be fresher
easy access from the airport welcoming from start to finish looking forward to returning next year unless there is a special offer might return before then...Ronan Twomey
Convenient for Grenoble and surrounding area. Comfortable and staff helpful.
Overall comfort and helpful staff, good breakfast, convenient location
I was looking for a hotel close from the train and bus station and also close from the old city center and this was perfect! It is also close from the great attraction of "the bastille" a fort on top of a hill. Also close from the river. We had a great room with view on the snowy mountains in the back. Our room was purple colors, very modern &nd trendy and with great modern furniture. The bathroom was modern and the shower fantastic. The bed was huge and very confortable. small great attentions like bottles of Evian and sweets. Nice TV and a maximum level for sound which means you cant hear your naighbours TV. Breakfast was excellent and the dinner room colorful. There was a great selection of croissants and yummy french bakery items. There is also a machine to make fresh squizzed orange juice. Staff was very helpful and nice. Only one small minus, there was no safe in the room but the hotel seems safe enough. Would def go back!
The hotel is right in the heart of Grenoble, walking distance from the station yet within the pedestrianised area of Place Grenettte. Hotel itself is unpretentious but it is very good value. This is the third time we have stayed there and plan to do so again. The only downside of being in the pedestrianised area is the sound of the trams running past - but this is only a minor quibble.
The hotel staff were very friendly and helpful. The location in the downtown by the tram and near tourist sites was excellent. We thoroughly enjoyed our stay!
Interesting old building, wonderful location on old city square, easy walking to all parts of old city, good clean room, good breakfast, and very pleasant and helpful staff.
The superb view across the central square of Grenoble and the mountains. Centrally located, the town centre and public transport are only a few steps away. Good price for such a central hotel. During the stay there were very hot summer nights - which are very stifling in Grenoble as the air doesn't circulate. The hotel has no air conditioning, and no fan was provided. Opening the windows for fresh air meant the room was very noisy. In all, a good hotel for winter, not for summer.
Excellent location for an outstanding price. It doesn't get more central than this and is a minute away from underground parking.
Great location. It's very near the train station. The room is very beautiful and comfortable.
Friendly and helpful staff, clean room that had been recently renovated and an attractive breakfast room. Felt an effort had been made to update the decor and make the hotel trendy. Only that it was hard to find, even with sat nav. The side of the hotel from which we approached had no sign or indication of it's name so we drove round and round for a while and in the end had to get out and go by foot to find it. Clear directions on booking would be helpful.
It was in the perfect site. The room was very clean with a great view. The food was exceptional. The people was friendly and helpful.
Excellent location. Staffs are all English speaking. Reasonable price. Breakfast is rather expensive.
The location is extremely central, it's easy to move around as 2 tram lines pass in front and it's only 5 min from the trainstation. The building is historical, and has a nice feel to it. My room had a bad smell, of old sweat and smoke. Only after airing it for several hours did it get less, but every day again the smell was there. Breakfast is not included and costs 8.50 euro. For that, I would expect at least to get a decent coffee. However, the automated machine produced an extremely sweet, hot chocolate alike cappuccino that was impossible to drink. The next day I went elsewhere for breakfast.