Great location, excellent value. Nothing really. A very pleasant stay.
The people at the reception, especially the morning crew was very freindly and helpful. There was a rather unfriendly lady at the reception desk, who left the recognition and greetings of guests to her colleague.
Central location A bit pricey relative to amenities
WiFi and the clean room Street Noise
The position of the hotel in the city center next to everything. The room was very small.
To my knowledge, this hotel is the only one in Grenoble to offer a warm, cosy, and tasteful environment, and a bit of class. The location is magnificient. The staff is extremely helpful and nice. There are many small attentions not always found in similarly priced hotels -- free international press, free wifi, free parking, ... Although I warmly recommend the hotel, I has some drawbacks. The renovation starts to be slightly outdated. The standard rooms are small, the beds are the old French standard size beds, i.e., too short for me. Electrical switches can be inconveniently placed, there are too few electric outlets. Street noise is a (minor) problem even with all windows closed.
The location was superb and the room was nice and warm. Long black hairs came out of the jacuzzi bath when the jets were turned on. My fair haired daughter was in the bath at the time and her body was covered in long back hair. This put me off using the jacuzzi although we had paid extra money for the room especially to have this treat. I re-ran fresh water but when I turned the jacuzzi on the hairs kept coming!! I hope we were just unlucky as all else was clean.
Location,location and the scene of alps mountains The staff aren't so friendly beside the room isn't well prepaired
the central location
close to railway station. 24 reception, so able to check out early for train. great location on square
Great value Distance to the town.
Basic but clean and comfortable There was no hot water for a shower before going out in the evening after a days walking/sightseeing.
Ease of access Limited services offered
excellent stop one of friends rooms not cleaned
everything about the hotel was fine apart from the hotel being advertised as hotel/restaurant (plus large sign on building RESTAURANT ) but i was told the restaurant was not open however the breakfast was good. the restaurant area tables were all prepared for meals plus a large menu on a board but we were told the restaurant was not open ? I can only assume that the restaurant was for the sole use of some sort of convention as we arrived at 5pm a large group of young people were just leaving. the following morning the hotel was full of another group of young people and the restaurant tables were all set
Nothing It is next to the abattiore in an industrial estate with no local amenities. The hotel itself was poorly decorated, presented and not particularly clean.
To make coffee/tea at the room
the location no A/C, very uncomfortable bed and pillows, tiny, tiny room
Prompt service, Clean and Tidy hotel. Cheerful Staff Nothing to complain about
Everything was clean but basic, therefore this is a good hotel for one night overstay.
Very nicely decorated in cheerful colors. Extremely friendly staff. Conveniently located close to trams and near main library. Excellent A/C and great free WiFi. Rooms are effectively sound-proofed. Shower was quite small and dark, thanks to an annoying blue shower curtain. Bed was so-so.
kind staff, the proximity from the tramway station i did checked that the breakfast was inculuded at the price, however while i was having my breakfast, the owner told me that there is no reason to offer my breakfast and that i should pay for it. finally i didn't pay for it, because the owner found that was miscommuncation between booking.com and her hotel but anyway that was very unpolite to approach to client during having meal.
The services were great.
We needed a nice and uncomplicated hotel and everything was according to our expectations. No luxus class, but we didn't expect that. Clean, nice crew. And: free internet \o/ The coffee could have been a little bit better but breakfast in general was fine.
The breakfast was the best for my France trip so far. It was a short walk from a Tram stop. It took a while for the staff to attend the front desk. I didn't think the service was represented in the price of the room but these days everything seems to be price tagged over worth.
I liked the location which was really close to the city center and the tram station but... The room servce was unacceptable ( I came back from my city visit tired and looking forward to having a nice rest but what I found it was my bed linen was the old one and they didn't even arrange it properly! ). Besides, they didn't even have the do not disturb tag and many times the housekeeper interrupted my sleep. Another thing that really concerned me was the attitude of the receptionists who always talked in french with me even though it was clear I couldn't speak it.
Good location - within easy reach of the centre plus some nice bars closer at hand. Pleasant staff (including 24-hour reception). Breakfast was good value. And Grenoble itself is a fine little city. There was a lot of building work going on nearby during my stay, meaning noise in the daytime plus quite a lot of cement dust around so the air was drier and less pleasant than one might have hoped for in an Alpine city.
the kindlyness of the staff and also the brfeakfast enough... the room was too row...
Good value. Close to Tram Line C so good for the University campus, otherwise a little out from the centre (10 minutes' walk).
I really appreciated the cleanlyness and the staff. it was a little far from the center but the city buses made it easy to get there.
During the morning the fire alarm starts to ring at 7:30 and 9:15... All the guests went to the reception but it was a false alarm, someone forgot a cup near the toaster and startup the fire alarm... Some of the yoghurts on the breakfast buffet were out of date...
Good location.Good value. Internet didn't work in the hotel at all.Hard to find entrance to hotel parking.
the locqtion of the hotel and the location of the pool. Everyone can see you in the pool while they are eating:::
Far away from the city center.
Friendly staff The shower
The staff was very kind and helpful,the room was small but very clean,the parking is big and safe and the restaurant is excelent. All was almost perfect.
The breakfast was really good and cheap, the room was not really big but was ok and the bathroom was superior to the room in quality The 4th bed in the room was in a position that did not allow any grown up member of a family to sleep in it.
Located easily. Convenient for an overnight stop. Uncomfortable mattress on bed.
Convenient for access to Alpe d'Huez. Wifi worked. Pizza restaurant on site reasonable.
The hotel is comfortable, perfectly situated for travellers (opposite to railway and bus station- easy travel to the Lyon and Geneve airports). The room was large (not always in France), quiet (window to courtyard) and with a nice bathroom. The staff was very friendly. I will stay there once again.
Breakfast -- excellent choice and quality, although few cooked dishes No, I thought it was comfortable, well run, and reasonable value
Easy access to Rail station
The hotel was ok but very spartan for the money.
Just one thing-distance from the railway station. 1. Room was designed for leisure guests not business ones 2. Terrible arrangement of the furniture/ room articles (impossible to put small notebook on the table as there was already big tv, water heater, huge lamp!) 3. In double room (it means occupied by 2 people!) it was impossible that 2 people work with their notebooks (or at least check emails) 4. The room in general looked like an “old person that got new cloth that was made not by a tailor but carpenter”!!!!!)
close to train station
This hotel does not provide evening meals however there are several good restaurants close by. Rooms are very basic but this is reflected in the price. Value for money hotel in the centre of town.
Location - right opposite train station and bus station ( for mountain buses - and to the Grenoble, Lyon and even Geneva airports ) . Breakfast is simple , but hearty , coffee could be improved ! WiFi very difficult to log on to !
Upgrade free to best room
Both my room & bathroom were clean & comfortable, more importantly the location was perfect a few more english speaking channels on the TV
The hotel staff were very friendly and helpful. The location in the downtown by the tram and near tourist sites was excellent. We thoroughly enjoyed our stay!
It was in the perfect site. The room was very clean with a great view. The food was exceptional. The people was friendly and helpful.
The hotel is right in the heart of Grenoble, walking distance from the station yet within the pedestrianised area of Place Grenettte. Hotel itself is unpretentious but it is very good value. This is the third time we have stayed there and plan to do so again. The only downside of being in the pedestrianised area is the sound of the trams running past - but this is only a minor quibble.
Great location. It's very near the train station. The room is very beautiful and comfortable.
The location is extremely central, it's easy to move around as 2 tram lines pass in front and it's only 5 min from the trainstation. The building is historical, and has a nice feel to it. My room had a bad smell, of old sweat and smoke. Only after airing it for several hours did it get less, but every day again the smell was there. Breakfast is not included and costs 8.50 euro. For that, I would expect at least to get a decent coffee. However, the automated machine produced an extremely sweet, hot chocolate alike cappuccino that was impossible to drink. The next day I went elsewhere for breakfast.
Interesting old building, wonderful location on old city square, easy walking to all parts of old city, good clean room, good breakfast, and very pleasant and helpful staff.
Excellent location. Staffs are all English speaking. Reasonable price. Breakfast is rather expensive.
The superb view across the central square of Grenoble and the mountains. Centrally located, the town centre and public transport are only a few steps away. Good price for such a central hotel. During the stay there were very hot summer nights - which are very stifling in Grenoble as the air doesn't circulate. The hotel has no air conditioning, and no fan was provided. Opening the windows for fresh air meant the room was very noisy. In all, a good hotel for winter, not for summer.
Excellent location for an outstanding price. It doesn't get more central than this and is a minute away from underground parking.
Friendly and helpful staff, clean room that had been recently renovated and an attractive breakfast room. Felt an effort had been made to update the decor and make the hotel trendy. Only that it was hard to find, even with sat nav. The side of the hotel from which we approached had no sign or indication of it's name so we drove round and round for a while and in the end had to get out and go by foot to find it. Clear directions on booking would be helpful.
the breakfast was nice--nice choices and the hostess was friendly. The rooms were spacious The rooms were plain--no art on the walls!--and bathrooms were dated. The partial glass wall on the bathtub did little to keep the water from flooding the floor. The towels were cheap and flimsy and so were the bath products.
The room was very clean and with a lot of space. Big parking for the cars
There's a beautiful view of the Alps montains just outside my hotel window. The whole city is surrounded by mountains, there are streams, a river and lots of vegetation. Beautiful scenery. The public computer for browsing the web is outdated at best. I could not use the hotel's wifi since my laptop's wifi set-up was bad, so I tried to use the public dektop PC; it was impossible to do anything on that system. The hotel should either upgrade it or decommission it all together.
Needed hotel between Grenoble airport and Corchevel in Alps that was located close to route that was warm clean and not too expensive. Difficult to access hotel from dual carriage way.Breakfast buffet expensive.
Location excellent, good breakfast, Internet very good, rest average Room pretty small, though not unusually small for Grenoble; TV didn't always work
The Decor No Hotel Bar
The location is conveneint in terms of access to trains. Tl area is however less than satisfactory. Do excrement on the sidewalks and generally cooking smells from the restaurant Internet access is the worst of any hotels that I have stayed in. The internet access was lso not free. If the Hotel is selling vouchers for internet access, they should make sure that the access I savailavle from any room located anywjhere.
The staff were really helpfull and extremely polite. The hotel was very clean including the rooms. You had access to a Tram across the road which brought you straight into the old town. The rooms were small but well laid out so it didnt matter too much
Wifi for 5 Euro per day is reasonable. Would stay there again.
very friendly stuff, nice bar downstairs, good location and it is amazing that this hotel has so bad reviews. Maybe it is because it was just renovated and not new building. housekeeping was not very good, but it is 6 from 10 so not so bad
The rest room has a nice design you dont have full control on the AC, i tried to switch it on but i couldn't
The refurbished rooms are nicely designed and practical, and I really liked the rain shower head in the bathroom. The size of the room - it was rather small and very condensed.
Excellent location by the railway station and tram outside the door to the town centre. Excellent weekend rate for a smart hotel
I was looking for a hotel close from the train and bus station and also close from the old city center and this was perfect! It is also close from the great attraction of "the bastille" a fort on top of a hill. Also close from the river. We had a great room with view on the snowy mountains in the back. Our room was purple colors, very modern &nd trendy and with great modern furniture. The bathroom was modern and the shower fantastic. The bed was huge and very confortable. small great attentions like bottles of Evian and sweets. Nice TV and a maximum level for sound which means you cant hear your naighbours TV. Breakfast was excellent and the dinner room colorful. There was a great selection of croissants and yummy french bakery items. There is also a machine to make fresh squizzed orange juice. Staff was very helpful and nice. Only one small minus, there was no safe in the room but the hotel seems safe enough. Would def go back!
Was really only a etap/premier classe type hotel.In a rather an out of the way place on the outskirts of St. Egreve and several miles from Grenoble.
Good situation for being near but not in the city. Good value for money. Nice to have a pool to use. Smell of smoking in the corridors and room
Made a lot of effort to accomadate our twins in travel cots in our room No highchairs
Hotel and staff were just great! Bit expensive for the quality
Nicely situated close to centre price a bit high
I liked its location. Breakfast buffet vvery good.
Calm in spite of the nearby tramways and heavy trafic.
The politeness and readiness of the personnel to serve the clients even under difficult conditions (public transport strike)
The were not enough signs to find the hotel. It was a long walk, too far really, from the town centre/restaurants. This was not clear on the website.
The hotel is located in the main street between A41 and A48 and easy access by car. The breakfast is average. Parking space is too tight and very limited. The use of a car more than mid size is not recommend it.
Friendly & helpful staff
Nice surroundings, comfortable without unnecessary services, good breakfast, friendly owner and staff
Friendly staff, well-kempt facilities, good location.
Pleasant, nice little hotel, with great view of the mountains, friendly owner (who speaks well English), helpful staff, and relaxed atmosphere. Good for tourists, skiers, as well as professionals coming for business to Grenoble, which is about 11 kilometres away. In fact, I came here because at booking-dot-com this was the best rated hotel in Grenoble area. Not a fancy hotel, but a good place to stay for a short visit. Note that "room with terrace" means actually "room on a common terrace" (which is interior to the hotel, on the rooms' door side, opposite to their exterior window side). Nice common terrace, beautiful view, but actually there are no rooms with individual balcony or terrace. Regardless of this, a good hotel overall. I would come to stay here again.
Convenient location, simple and OK for the price Acoustic insulation is poor.
Extremely high value for money. The owner are extraordinarely serviceminded and friendly. Nice breakfast while watching the mountains.
Full size bed and shower. Severe restrictions on eating and using appliances in rooms, breakfast expensive.
Good location at foot of mountains. family room comfortable and clean. Very nice viewing deck to sit and chill (owners need to sort out the wasps nest under the decking though!) Owner very helpful in finding and booking a place for dinner at short notice and out of season.
Good location and view of Rhine - ability to walk on riverside; good food. Tired decor - old and needs updating.Noise from nearby rail freight services in night.
free internet,room very clean,tv with canal plus for free no restaurant
Great little hotel, french charm, great location near the train station and the city centre. Friendly hotel staff.
A good place if you have to stay for short time in Grenoble
It's in the city center but not noisy. Room is clean enough but not too much space for three person in a triple room. All in all it's ok. Normally there is a private parking but when we came it was full (even though we reserved a place by mail in advance). Anyway we parked a car in a public parking not far from the hotel and the hotel has payed the difference in price of parking.
Hotel's staff, their politeness and willingness to help Lack of refrigerator in the room