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The position with beautiful views. Individual chalet rooms.
We paid when we arrived for 3 days, then when we checked out we were asked to pay again for tax. We were never told we were going to have to pay extra, all payment should have been made at one time, either before or after the stay.
Fantastic location. Really comfortable. Good facilities in chalet. None
Location was first class. Restaurant was first class. As this was a chalet in October, we feel this was expensive, as we had stayed in 4 star hotels, for less money.
The chalet is great, the kitchen is really complete. The view is awsome and everything was really clean.
Good rooms for the price. Can eat on site.
The staff were extremely pleasant and helpfull. We have had dinners at a Campanile Hotel (not stayed at a Campanile before) in the past and the service and food was comparable with others. The general condition of the decor of the hotel, internal and external, was extremely dissapointing. The fabric has not been maintained to an acceptable standard. The whole hotel looked 'tired' and 'dated'.
Accomodation met the usual adequate Campanile standard. You generally get a hastle free experience at Campanile hotels – which is why I choose them often when on the road. This generally includes the food where a decent meal at a reasonable price can usually be guaranteed. However on this occasion we had to wait nearly half an hour in the restaurant just to be spoken to and then it transpired that the usual daily special menu was not available and we were offered chicken and chips! There were two problems. That evening the hotel was grossly understaffed and the restaurant was reasonable busy (not full but the majority of tables were occupied). The one man on duty had to cope simultaneously with new guests checking into their rooms and taking orders in the restaurant. Something had to give!
comfortable friendly staff welcome pets and assist the disabled very very satisfied with all aspects of the stay.
Good location near to motorway links, and supermarkets. Good car parking and staff efficiency. The room was adequate and comfortable. Too near a noisy club/restaurant with loud music.
location. Easy to find. Clean and good service
The very pretty view from the dining area. The convenience of its position.
Restaurant facilities at the hotel. Convenient location.
Late check in; Surprisingly comfortable bed and free wi-fi. Black mould round the bath
A good place to stop off while travelling through France. Free Wi-Fi. Coffee and tea making facilities provided.
Warm and friendly welcome The peak season rate was too expensive
Enjoyed the swimming pool which was not really hot but so nice after 3h driving. Next morning we enjoyed the hamam after breakfast and the swimming pool was good too. Was a bit strange to see people on training machines in the reception of the hotel but the value for money was really good and we both enjoyed our stay there.
the manager was helpful the room was next to a gym and there was no reception as such.we had to wait for the manager to arrive to check in.
The staff were nice and the breakfast quite good Rooms were situted behind a gym & workout room. very noisy during aerobic session and more Motel than Hotel.
Clean and comfortable rooms. Friendly, helpful staff. I didn't realise that there was no hotel bar where we could buy wine. However, that was more than compensated for by the recommended restaurant in the village.
The man running the place was very attentive and freindly. The views from our rooms were brill'. Breakfast was a little slow in materialising, but when it did it was very good and comprehensive. The rooms are a bit tired looking. Decor is basic, and badly finished. I was very comfortable in terms of room tempurature, and bed, but if you are put off by a bit of mildew on the bathroom tiles, or bent coat hangers, then it's probably not the place for you.
I broke down and my bike had to be fixed. They organised everything. Brilliant. Vincent was excellent.
I thought the Hericlea Hotel Sport was in a prime position and I enjoyed the views across the valley. A lovely place to stay. Nothing.
Good location Toilet seat wonky
Helpful staff, willing to take time & explain things. Watching people exercise! wore me out just wayching :}
helpful staff at the reception being in the disabled room in the annex, there was quite a bit of noise from people parking late at night
Staff Very noisey during the whole night
Overall, a good standard for a budget hotel Breakfast arrangements were rather chaotic, especially the coffee service and the arrangements for bread.
Good breakfast and friendly receptionist. Ground floor room without safety mechanism on window so unable to have fresh-air during the night (ie if window left open, anyone could climb in). No facility to get a hot drink.
No wi fi access as mentioned at time of booking. Large cracks in bedroom walls. Carpet very dirty. Whole hotel very run down.
Helpful receptionist; lots of information in the foyer; good shower; good parking. Further out of towm than expected
One of the worst hotels I have stayed in for a long time. Could only recomend it in an absolute emergency. Be careful there are two Deltour hotels the other one looks much better. Room was smelly and towels dirty. Very poor decor. Not a nice place.
room had air conditionung as it was hot when we stayed.staff were helpful
Driving tours in the area, visited the town of Millau, and photographed the Millau Viaduct. The Hotel staff was only spoken French. The internet did not work.
Clean room, polite staff, ease of use and the beautiful receptionist in one of the hotels! I would recommend the Deltour to other bikers. The fact there are two hotels confused me little. The WiFi didn't work because of the 'clouds' whatever that meant.
Good location with parking Pleasant staff Fantastic views
The bathroom was the only good thing about this hotel. The room was horrible I would rather stray at a Formule1 hotel. There was a n awful smell in the room, it came from the toilet but it was so bad, I had to sleep with my nightie covering my nose. I think they had sprayed something to cover the smell. The room was dark and wall paper torn from the wall really a shabby room.
it appears that they have charged me twice for the accommodation. they took original room fee 50 euros out of my visa a/c & then charged the full amount when departing. I am about to go back & challenge them
Free parking. Room very dark and depressing, would not like to stay more than one night. Very basic.
i was made very welcome at this hotel,the area is beautiful and the room was clean and warm would have liked a room on a lowerfloor as i have two dogs
The view of the river Tarn and the mountains above were more than worth the price of the room alone.
location and service was good none
comfortable hotel, good food, easy access to town centre
The Manger/Staff spoke good English, even though it was limited, and he was very helpful, other staff were very polite and I was allowed to use the hotel garage for my Motorbike free of charge. Our room also had a view of the Millau Bridge. The Location is about 10 minute pleasant walk from the Town Centre, lots of Restaruants and Coffee shops, the Hotel also provides good Food menu at good prices No.
Excellent price for this hotel. This hotel was very plain, not as charming as some others with the same rating. However, for the room rate, it was very acceptable.
The tranquility of the location, the service, the food all was wonderful
They were very welcoming even though we arrived at a late hour. The rooms were comfortable and quiet. The hotel is in a beautiful location. Wish I had more time to explore the town and the area. This was just a stopover on my way to southern France.
staff welcoming, friendly and helpful. Room clean and comfortable. Breakfast more varied than the normal french offerings. Evening meals delicious. Garden and pool well maintained. Location of St Rome de Tarn is excellent to visit Millau and surrounding areas. Town has many narrow winding streets to wander around. Tried to stay for an extra day. Fully booked - book early. Very large bed actually two single mattresses together on same frame. No tea/coffee facilities.
A totally satisfying experience. One of the best I have experienced in my loig life of international travel (I am 82 years old).Far superior to the impersonality, and international "sameness" of most large, modern hotels. No.
This is a small, friendly family run hotel in a beautiful medieval village. In early July it was quiet and comfortable, and there is a very nice secluded garden and pool. The food is absolutely lovely - great regional dishes and meat and fish charcoal grilled in the restaurant - terrifically good value for really gorgeous meals. We would definitely go again, and highly recommend it.
This is a charming hotel in a lovely village and with much potential, but ... The madame director chose her priority over customer service, and consequently, over one hour after requesting that the pool cover be removed we left, disappointed and dry. On leaving the matter was brought to her attention; the reply was - I am human. With a shrug of the shoulders, the inference was - you are not so important.
The location and the food Mix up on when dinner was served - you had to ask
Location and restaurant
Very pleasant staff,clean rooms and excellent food. Asked for twin bedded room and got a double bed.
The food is truly excellent. It's a lovely location in a beautiful out of the way town.
Convenient location. well presented and staffed.
food mediocre. air conditioning in bedroom inadequate.
We went to Millau to see the viaduct and by chance our room had a balcony from which you could see it, albeit at a distance You are not made aware of the difficulty of parking, if you are driving. There was no room in their garage and we were very lucky to find a space in public car parks near by.
Great view of the Millau Bridge (if you ask) Good location for shops, bars & cafes. Limited parking which was full on our visit, breakfast & evening meals expensive.
Position,quality of furnishings & tea making facilities ( could do with a more ) Breakfast was very good ... but expensive !!!! Wouldn't have it again. Restaurant closed early.... And it did lack atmosphere !!!!
Our room on the 8th floor had a wonderful view of the old town & the Viaduc & Causse. It was very comfortable & the hotel is in a very good location with parking available.
Centre of town, excellent facilities,
Room was excellent, bed very comfortable and the view of the Millau bridge first class. The restaurant looked basic and more like a 'cafeteria'. Offputting. I did not eat there.
The room was spacious. Staff friendly but unhelpful. The hotel seemed to turn down exhaust fan from bathroom resulting in back flow of sewerage smell. Quite disgusting.Carpets very dirty. Expensive parking and had to pay for internet when it was free for Ibis customers in the same building.We stayed at same rated Mercure in Albi and had a wonderful experience.
We liked the situation over looking the Bridge of Millau. The dinner and the breakfast were excellent and a great abiance They didn't speak English in the dining room
Dinner was strange.
comfortable accommodation, good breakfast. Easy access into Millau
Great hotel, great location. Rooms were clean. Staff were very friendly and attentive. They went out of their way to ensure we were looked after. Dining experience in the restaurant is well worth it.
Very comfortable room, full of character, easy access to room from car parking via patio doors. The tiles on the bathroom floor are lethal when wet. Although the hotel is fantastic I would not say the same about it`s pretentious overpriced restaurant and it's unhelpful staff, which spoiled the stay for us.
A good location, out of the centre of town and overlooking the Millau viaduct. Old section of the hotel is very interesting and characterful. Very good value - fortunately the clock in the adjacent church did not chime at night. Soundproofing in the room was not great and lack of a shower curtain - minor quibbles for the cost. Main complaint was with the restaurant. Very nice atmosphere and excellent food let down by sloppy service: took one hour ten minutes to get our (cold) starter, one starter was wrong but I wasn't going to send it back after that time and, almost a first for France, I ordered a medium steak and it arrived very well done. Not what I expect of a reasonably expensive restaurant hence we only used it once.
Charming French chateau with beautiful views of the Millau viaduct. Staff very helpful and restaurant served great food in atmospheric restaurant in the old guard room. As my partner is in a wheelchair a lovely breakfast was brought to us in our room Access into hotel a little awkward especially in the dark. Adapted bathroom in disabled room good except bar beside toilet at wrong angle for someone confined to a wheelchair.
The building was fantastic and the views over the town of Millau were excellent
NOT A LOT Unfriendly staff and very pretentious attitude in restaurant.
The superior room with the added bonus of a view of Pont du Millau. Also the traditional room but with up to date facilities. It was also a very spacious room. The restaurant was expensive but very good. Car parking was good being within the grounds.
viewed Millau viaduct
The attached restaurant. Difficult to find. Should have more directional signs.
The staff were helpful and friendly, the hotel was comfortable and clean, and the best value for money in France.
Check in was easy no fuss English better than our French. Up the hill from the main town but we had a car so it was fine only problem was they advertised wi fi and wehad a itouch which was not compatible as they gave Mac only wi fi. Did not have the breakfast as we self catered with banana on a baguette plenty enough with good coffee from in town just be careful though as we got lost at night time coming back from the town to the hotel and there is another Detour hotel but older and near the bowling alley . would recommend to anyone
Beautiful location close to the new Millau Viaduct (a marvel of modern engineering). New hotel with small pool beside a nice grill restaurant offering a varied menu. Very nice breakfast area. Chambermaids begin room cleaning at 7:00 am making an unacceptable level of noise (shifting furniture around). Chambermaid opened our room door without knocking.
very good value for money. The final little touch would be coffee and tea in the room, otherwise first class
location, out of the busy areas. Links to restaurant. No english channels or opportunity to pay to view films etc.
It was handy asa resting place for the night It was basic
The room was very clean,the bed comfortable and the shower good.The staff were helpful.It was quite adequate for the price with a pleasant restaurant adjoining. The room was rather spartan.
Location and restaurant
Great location, excellent value for money, good breakfast
The position of the hotel was good We were made to feel as if we were imposing rather than our presence valued. The person who checked us in was very friendly and helpful, but either later that evening, or the next day when a different person was at the desk the response to requests was not as helpful and positive.
Close to station & city centre but also beautiful countryside easily accessible.
A lot of noice during the night and at the morning, very noisy
Very central for Millau town and a good base for seeing the bridge and countryside around Millau. No
Lovely open spaces, centrally situated, convenient to all the shops. Keen prices. Lack of air conditioning. I would recommend only if people were on a tight budget and weren't due to stay during the very hot summer months.
Staff friendly and helpful. Excellent location. Rooms clean and decent size. Breakfast good. Parking close to hotel was difficult.
The hotel was very central to Millau and therefore an excellent base It was very basic and quite dark inside, the facilties were along the corridor so take a dressing gown if you are staying there. It is basic and cheap so if you want central/cheap and cheerful its for you
Very basic, motel style hotel. Good central location with nice terrace and voews over the Tarn Gorge. Expect to pay for parking in the nearby public car park as there are no parking facilities on site. Toilet and shower facilites are communal. Breakfast was too expensive at 6Euros per person. Totally not worth it for a cup of coffee, small juice and 2 pieces of baguette. do not order this!
1) Close to the center of Millau; 2) easy to reach from the highway; 3) value for money the beds, especially for the children the quality of the beds was very poor
Good location near to Millau centre (10 minutes walk). We were able to park our motorcycles fairly safely in car park which was locked at night.
The fact that it was quite handy to walk into the town center, also it was handy to drive into the local countryside. We did not like the fact that there was no Air Conditioning in the bedrooms, the weather was too hot making sleeping uncomfortable.Carparking wasnt as good as we were led to believe
The room and bathroom were very clean, the beds were very comfortable. The staff were very helpful. We arrived with an extra person and they gave us a family room at no extra cost.
A budget hotel with very friendly staff. Within easy walking distance of the town centre.
Good location, for travelling in the area. Nice size rooms. Free secure parking. No Air conditioning. It got really hot. Opening the windows helped a little bit, but let in all the street noise. Breakfast is basic bread/coffee.
godd basic clean hotel value for money !!!
A good, inexpensive stop-off point for visiting the Millau Viaduc and exploring Millau, the Tarn gorge and the surrounding countryside.
Reasonable location, helpful owner, convenient to supermarket and free on site parking.
Easy to find. The bed was very comfortable. The hotel is in need of a major update. The bedrooms (room 40 in our case) need air conditioning as it was extremely hot, the bathrooms need major work try sitting on the toilet, our knees were touching the wall in front, the shower tray was very slow to drain.
Overnight stay travelling through so ideal for this purpose. Owner/proprietor most helpful re. finding somewhere to eat in the evening, things to do in the town etc. I imagine they will have accessibility problems for disabled in the future - 3 floors & no lift - didn't worry us but could see it could be a problem although they do have ground floor rooms
It was well placed for the Gorge de T we would have used the bowling and snooker facillities.had been rainingarn and the bridge. If it Staff were very off hand
As a cheap overnight stay, just to sleep, it was satisfactory Charge a little more for breakfast and improve the standard
Excellent value for money with perhaps the most comfortable beds I've slept in. Didn't bother with the breakfast following other people's comments but enjoyed a good meal in their restaurant. WiFi access was excellent. Poor selection of TV stations and the bathroom shower could have done with a screen to stop water flooding the entire floor.
Extremely good value for money in a clean and modern environment with friendly and helpful staff. I would recommend it as a base for anyone wanting to tour in the region. A pity that it is a little far (2-3kms) from the city centre restaurants.
Location and conveniently placed on journey
the beds were the best ever
good food at reasonable price
Cleanliness, comfort A curtain or screen in the shower would be good.
good food at reasonable cost on site .comfortable clean rooms. I would have preferred more choice at breakfast.
we were just passing through and had chosen this route to see the Millau bridge and wanted a fairly cheap,clean and comfortable stop nearby for a few hours exploration, this hotel fitted the bill admirably on all counts. It is handy for the bridge and the lovely town, also easy to find. The price of the drinks in the bar was outrageous. We would definately use this hotel again, we were really pleased with it but we would not be bying any drinks there!
Well placed within walking distance to the centre of Millau
Convenient situation, close to city and main roads
Location & parking Uncomfortable bed and bathroom in need of a lot of TLC.
Room was nice and clean and comfortable. The staff were really friendly and helpful. The breakfast was good lots of variety and well worth the money. We went to a barbecue buffet meal with a group entertaining the visitors and locals alike on the Saturday night and it was really good. The music finished at a very good time although we could not hear it from our room. I would definitely stay again. We were travelling but next time I would like to look around Millau and the Tarn Gorges.
everything was okay
hotel position, with great views and on edge of town, excellent . pool very clean
The hotel is in a good location for the Millau viaduct, which was the main reason for the trip. The swimming pool was good and the staff were very friendly and helpful. The food was also very good.
Very good service, meals, and room.
nothing small room, too expensive
The distance to the Millau Viaduct. The on site restaurant was reasonably good.
Very friendly guy on reception when we arrived...in general all good...would stay again, in fact plan to! Na
Hotel is a short walk from the centre of town and had good view of Millau Viaduct from window. Railway Station and bus terminal close by but double glazing kept noise out of room. Parking was difficult until directed by hotel reception
The hotel was ideal for our stop over on route to France - Millau is a good place to stop and the hotel was very central and close to resturantsBasic but good value for money
This hotel was only used as a a one-night stopover whilst en route from Calais to Spain by car. Consequently do not have much experience on which to make a report except to say that the hotel fared well as a moderately priced place to stay overnight, -- cleanliness of room and linen, towels and bathroom was of a high standard, the beds were comfortable and the room in which we we were situated, athough facing a side street was quiet at night. Did not have any meals at the hotel so can't comment on the catering. Decor of room and hotel was somewhat austere and a little 'tired' but nothing to compain about at the room rate quoted.Room facilities could be improved by provision of a kettle and tea/coffee making equipment No
Good location and value for money. Friendly staff.
the breakfast was very good. but a bit expensive (8euros)
Good location for the Tarn Valley. Neighbourhood not too nice.
The staff were very pleasant but hotel requires refurbishment Very basic accommodation
Location, easy parking. Quaint and very French.
Staff were friendly and welcoming. Buffet breakfast was expensive for the cost with not enough choice.
The restaurant Lack of outside space for hotel guests, not good for smokers
Room was basic and a bit tired looking, but with nice crisp laundry and plenty of toiletries and towels. Excellent hot powerful shower. Lovely opening windows so much better to have fresh air than being forced to have air con! Location off the motorway very good,easy to find for over night stops etc. Very good self service cafe, inexpensive. Also restuarant attached to hotel. Bit of a musty carpet, unaired smell in the room but disappeared on opening windows. Our room was above the cafe terrace and was noisy on arrival, thankfully as it was cold night the diners went inside otherwise may have needed to ask for room change.
Practical Only reacable bij freeway
All every thing was really nice.We have been using this family run accomodation to stay for 6yrs which was before the alterations which have improved the Hotel. Only one small point, we were told if we showed our breakfast vouchers as proof of stay over night we would get a reduction on our evening meal. The boy on the till did not do this so we just paid which was fairly reasonable. Not a too major mishap we will continue to use this hotel
price The food in the restaurant was very poor. Tinned potatoes and tinned beans!
Lack of full bar facilities
nothing!!!!!!.The room was dirty and smelled musty .There were no chairs to sit on.When we used the toilet some hours after we ocupied the room it was very soiled.not been cleaned since last user(to late to complain)The service and cafe area was very dirty..floors was filthy. everything .as i said it was the worst hotel i have stayed in.
An inexpensive hotel ideally situated for a night stopover on a long road trip through France and Spain. In my experience, the staff were unusually pleasant and helpful for France. One member of staff was very helpful indeed. All in all, a very pleasant stay. I will be staying there again for sure. After 10 hours driving it was impossible to get a beer until the restaurant opened at 7pm.
The ease of access, due to Motorway location and the simple, yet comfortable rooms. Oh, and, the good value. No negative comments at all.
Situation suited our needs First room had a leaking basin drain. Restaurant was closed on Sunday.
Very little This hotel needs refurbishment
Very quaint in caricature good basic rooms for overnite stay if going to see viaduct dining room stunning and breakfast good continental typical French style Room was rather stuffy and toilet had a bit of a smell
Great location in centre of town, friendly very helpful staff
Easy to find, very nice people who wanted to help and were very helpful, central location to view the Millau viaduct and the central masif which was simply stunning. no
Hotel full of character with friendly and helpful staff. Convenient for exploring old town and countryside and viaduct beyond. No parking except, maybe, in the road at night.
This is a family run hotel and the owners were very friendly and welcoming. The hotel has historic connections and offers a nice change from the usual chain hotels. It is also just a short walk from the centre of Millau. The bedrooms are just a little basic but this is just a minor quibble, it's all part of the experience.
A sweet, characterful (although not cheap) french provincial hotel. Suited our needs for a family room, in a fab location.
The lady at reception was helpful regarding what to do in town. Our room was described as a superior double room but was in fact a motel-style cabin in the interior courtyard, with a door but no window, leading to ventilation problems.
Very pleasant welcome, and help Room very small and basic
not a lot .the hotel needs to be completely modernised. facilities and decor is pre 1960`s. yes see notes above.