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Excellent helpfull efficient staff the pool was a major factor in choosing hotel - It was closed
Clean rooms, helpful staff and the kids loved the well maintained pool area.
This hotel had friendly staff, underground parking, great continental breakfast, and spotless rooms. We would book this one again. We had a little trouble finding this hotel, but it is still walking distance from downtown.
The hotel is walking distance from old Bergerac
Location with walking distance to the old city of Bergerac.
Kindness of hotel staff Bed was not very good
Friendly staff. Clean room and close proximity to the city centre. Our room was on the front of the main street and was a little noisy having spend several nights earlier in a quiet B & B.
Very clean and comfortable. excellent breakfast andfriendly owners. really ood value for money.
the management were very friendly; nice location, and just a couple of minutes walk to Bergerac centre and old town. Really nice interesting city. Room was large, nice, comfortable bed & pillows. Free parking on the road and in a car park next door. Hotel does have a secured car park but area is safe and we left our car on the road right infront of the hotel. Nice quiet area. Breakfast was a little expensive and rather crammed in the dining area. Needed to have a little background music playing over breakfast.
swimming pool, cleanliness, service no tea or coffee facility in room.No choice for breakfast, would have been nice to have some cereals and cold meats instead of cheese/jam with the bread.
close to airport
Very clean, quiet, cosy and well equipped room. Only slight disadvatage is that rooms are in separate building from the reception and restuarant in a motel style. However, I found this a minor inconvenience only in adverse weather.
Good and friendly welcome and service in restaurant
Helpful staff, clean, food was good.
Good Food and very quiet
Good value for money. Not within reasonable walking distance of the centre of Bergerac.
The proximity to the airport and extensive parking. The staff were unhelpful and clearly didn't have an understanding of basic customer service. The hotel had been infested with "bugs" which to most of us looked like cockroaches and the uht milk in our room was off. We were not offered complimentary tea and coffee in the main reception area - there wasn't really anyway we wanted to sit in our room with over 20 bugs crawling over the bed and our belongings.We specifically ordered a double bed and single bed but were only given a double bed. Even though the website clearly states any child under 10 can stay in an extra bed free of charge.
Everything was clean and in good order. The staff were helpful and willing to try to understand our hesitant French. The room was rather small.
Convient to town and roads to airport We requested non-smoking but had smoking and smell was not good which detracted fromotherwise good hotel
good location, close to Bergerac town and airport The "third bed" was very inappropriate for use by an adult . Although secure bycle storage was requested at the time of booking it was not available .
Friendliness of the owners
The largest hotel room ever and so quiet. Staff very friendly and breakfast very good.
Very friendly and helpful reception staff Good location Very clean Rooms are noisy neighbours can be heard in their rooms and in the corridor, quite a lot of street noise in the early morning
The reception staff were very helpful. The pool area very pleasant. Nothing wrong with the hotel, but Bergerac was disappointing.
Only stayed overnight but hotel fully met expectations. Well situated for station, airport and riverside walks.
Great little hotel right near the old town. Lovely staff. It's a little dated but the room was big and very nicely decorated. Good linens, best pillows in France. Bathroom was clean and modern. Free street parking on Sundays. Would definitely stay here again.
very clean, manager very friendly Guy with the bald head very surely. No manners whatsoever, needs to learn from the owner and the lady who were very nice and helpful
Nice rooms and quality service. Easy overnight parking.
I would like to compliment the front desk personnel - Isabelle is very helpful and her service is excellent which made my stay pleasant.
The staff - very friendly and obliging. The location of the hotel on the edge of the old town of Bergerac, and the heart of the open air market on market days. It would have been nice if the hotel also did food in the evenings.
Good value - staff great - 1st room fine, 2nd better. Clean,comfortable and all I needed for my stays. All I needed. Food could be improved for the evening meal. My first was OK, the second time I stayed I had the plat du jour which was awful - I left much of it. The restaurant is friendly, welcoming and the staff very helpful.A restaurant on site is really good as after a long days travelling I just didn't want to find somewhere in Bergerac to eat -- driving again, parking etc. etc. Breakfast buffet is good, but the evening meals were limited and not that brilliant.
friendly efficient and helpful staff
Nice Hotel. Close to Bergerac (driving distance). Room Fair size for the four of us. Staff helpful.
Ground floor room with door to oputside - convenient for dog!
Helpful and friendly staff, spoke good English. Evening meal was of good quality and good value. Would use again
We found the Hotel and staff very good. The food was also very good.The pool and outside areas were clean and tidy. We have told friends who travel to Bergerac about our good experience at the Kyriad. We will use this hotel again.
A very efficient restaurant serving good local cuisine.
The resident friendly cat Room a little small
friendly staff, situation
I enjoyed the entire experience of my stay at your lovely hotel, in particular the setting of your chateau is very beautiful, the dining experience was terrific, I would be delighted to recommend this location to friends. Thank you. There was a misunderstanding re the accommodation in my case. I understood from the internet that it was possible to have three people stay in one room, that did not turn out to be the case and as a result our stay was a little more expensive than we had budgeted for.
The hotel was beautiful and authentic. It was in an idyllic location, surrounded by vineyards and a golf course in the middle of the country. Our room was quite large and we had an amazing meal in the Brasserie. It was so peaceful and relaxing. The location is in the countryside, so a drive to any of the towns, such as Bergerac.
Superb room, great food and beautiful scenery. None!
Splendid location - meals, including breakfast were good. Rooms comfortable and well appointed
peace, quiet, views my partner was sick after our first meal at the hotel. obviously this was rather unpleasant.
The location, facilities and setting are excellent. Dinner in the brasserie was good value with a good selection of wines. N/A
Staff were very friendly and helpful. The food in the brasserie and restaurant was excellent. The room in the relais was spacious, very clean and tastefully decorated. The golf courses come right up to the hotel with no other grounds to walk or relax in. Breakfast was not good - fruit salad had been made several days and croissants, etc ran out by 9.15am.
Impressive building and location. The differential in price between the various grades of rooms was not justified.
the location is very peaceful and the views were lovely no room service
The surrounding countyside. The carpet in the room was dirty.
The staff were very helpful, allowing us to keep our bicycles in a store room overnight. Comfortable room, with just the right level of basic necessities.
It was cheap, clean and comfortable. Hotel staff was friendly and very helpful Hotel was not conveniently situated for the centre of Bergerac
room was clean and functional with just enough basic functions wi fi was important for me to continue my trip the towels could have been better
We stayed there and loveeeeed it. A perfect chill out spot. Staff were so nice. A really homely place. You didnt feel like a guest at all! Wish I was there now ! It would be great if the hotel did a snack menu- Sandwiches or similar.
Friendly staff. Excellent food, not too varied though for those guests staying there frequently. Being located on the outskirts of Bergerac a car is recommendable.
The hotel room was very clean, the bathroom was especially lovely, the grounds outside and pool area were lovely and staff were friendly. The perfect place to stay if spending a couple of days around bergerac. The breakfast is very pricey for the small amount of food provided.
The setting was lovely and the staff were friendly and helpful. It was peaceful and quiet. It was a little too far out of the town. We did not hire a car which I would recommend to anyone visiting this hotel and there was no transport.
Lovely hotel with a quiet location, good facilities and restaurant.
Nothing really, we had asked for a room whith a bath which they don't even have and didn't inform us about but as we were very tired and had very busy days ended up staying for the two nights. We wanted to eat at their restaurant but they had a set menu, very French taste, not at all things we like like snails and so. As far as guests comments go you didn't show any, too bad because it seems that there were 3.... better 3 than none......
Front of House service & restaurant staff. Good food & wine. Common areas & rooms were a little shabby
Beautiful dining room and very good food. The swimming pool was freezing.
The relaxed atmosphere. The very freindly staff. Everything about the hotel and location was fantastic and being just outside town was perfect.
Very convenient location.This is a good budget hotel. Our room had everything we needed and was kept very clean.We enjoyed breakfast from a self service buffet - very good selection of items - lovely pastries!
English spoken by somebody please
It was situated very near the city centre, also there was a festival on the square outside during our stay. The rooms were very basic and they weren't 100% clean. Our shower leaked as ythe door didn't close properly and there was no mirror in the room at all.
The location was perfect for seeing Bergerac. The room was clean with comfortable bed and very clean and well socked bathroom. The fact that your website said parking is available on site. This is not the case! You have to park on the street and pay and if you arrive on a Friday night as we did, you cannot park on the square outside the Hotel as the market is held there every saturday morning. There was no coffee, in the room, when we asked for it, they had none until the following morning;
Convenience to the airport and central for our needs. There were no tea/coffee making facilities in the room.
One chair was broken and the light was hanging of the wall in a dangerous way. Despite reporeting this nothing was done
Lady on reception was very helpful, efficient and friendly
Very close to the airport, the possibility to walk to it from the hotel. I had to hold the head of the shower myself!!!!
good front of house staff, helpful when we arrived and courteous throughout. Breakfast was meagre and very ordinary for the price. (ok for travelling and staying one or 2 nights)
proximity to Bergerac no coffee making facility in room
The Pool The restaurant was closed and the noisy neighbours
Good location, nice pool, good breakfast, staff helpful, quiet. The 2 level room was great for our family. Would use again. I would have liked a kettle in the room and being able to buy just a snack would have been helpful even a vending machine maybe.
We booked the duplex for a family of 4. two teenage daughters and it was fine. Quiet, clean and spacious.
Everything was easy and straighforward. Musty smell on first floor landing.
A beautiful old farm house with large comfortable, clean rooms. Madame made us feel very welcome. A very relaxed atmosphere. Not a smart hotel but a very friendly attractive old farm house steeped in history. No it exceeded my expectations
An out of town location made it our most peacefull and enjoyed stay all week. Breakfast served al fresco on the family table. Views into the vinyards...beautiful. At the top of a steep hill (hard work on bikes with panniers). Not much to offer beyond seclusion. No on-hand facilities for drinks etc. Your very much on your own!
Friendly-good breakfast-rural location-close to good restaurant
Very friendly and just the kind of old world type place we were looking for
Quiet rural location. Good breakfast. Close to major historic centre Bergerac.Swimming pool looked good but weather was not good enough on the day of my stay to use No entertainment if the weather is bad. Old rustic French style decoration of room, which is ok but could be better rearanged tastfuly
The room was clean and comfortable, large bathroom with a window that you could open. For the price the the breakfast was poor. No choice of fruit, yoghurt, cake, or cheese.
It was great, nice and helpful/welcoming host and hostess, a clean and comfortable room, an excellent and very good value meal in the evening. This is not a luxury hotel as the price indicates, it is however pleasant and quiet.
It was cheap and friendly, and provided a welcome break in a long car trip. It was exactly what we were looking for.
As we depended on rail travel, the Hotel was well situated opposite the Railway station; however access to the town was 5 minutes, so it was situated.The Hotel owners were very attentive and helpful. The Hotel is fairly basic, but is a good base.
The simplicity of French accommodation. Situated conveniently near to the station if a little noisy. Menu du jour was substantial. Friendly staff who spoke English rather better than our poor French! Location on the street meant that it was noisy in the morning but that was expected.
Please write at least 15 words if you do arrive at the given check-in-times, but not at a specific time (which is not mentioned in advance) you have to wait outside of the hotel, call a french phone number and wait for about a half hour...
breakfast is very poor; no salted meal, no ham or cheese or paté in such a country like montpon monesterol it a pity. quantity of sweet meal is just suffcient for a wife! parking, signage correct.
Simple, basic room,very clean and ideal for what was required.
peaceful location, hotel layout, beds
The rooms are well adapted for handicapped people. The reception by telephone when enquiring about arriving late was really appreciated.
facility was new and clean no air ventilation in the bath/shower room.
Clean room, adequate facilites, just short of somewhere to sit out and relax. perhaps a garden and seating area a bit sparce and breakfast could have had better service.
It was a very clean room, well set up for handicapped people, very comfortable bed, we are travelling by bike and they stored our bikes for us overnight. Basic but good breakfast. Quiet rooms. Excellent value for money. No restaurants close by - was 4 k to ride for a meal which is not a problem if travelling by car