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Nice relax garden, good parking place, nice building, rooms where decorated in a nice way. Hotel is situated very central so that you can do a lot of day trips in the neighbourhood, with a bike or better with car. The restaurant serves very good food but you need to make a reservation in advance. The hotel is situated in the middle of a small village (you have to like that), a lot of noise in the rooms coming from outside during the night, waking you up, if we where there more nights we certainly went to another place. The staff could be more friendly. To expensive for what you get. Breakfast cost a extra 17 euro but is not worth it. When sitting on the terrace we had to wait extremely long for service. Hotel is ok but not fine-tuned enough and certainly not for that price.
The knowledge and helpfulness of the staff about food, wine and the area were outstanding. The setting and the garden and terrace were beautiful. The mattress was too hard.
Wonderful ambience and decor
hotel design and rooms are somewhat interesting, the room we had a small garden and direct access to the swimming pool.
Wonderful garden, friendly staff and the atmosphere of this historic place Wifi was very slow in the room
overall building look, concept, garden, heritage (marquis de Sad mansion) the room (suite) was indeed very basic. although the furniture looked antique, room was spacious & overlooking beautiful Provence scenery, the overall room interior & facilities were very basic indeed (unpainted wood, old stone floor without carpets - I am now sure whether marquis would be using this floor in his bedroom :), very unconfortable bathtube - every time after the shower half of the water was in the bathroom and then in the room itseld
Peaceful, well appointed and helpful staff Nothing
The hotel - un chateau - was super beautiful, the room was also exquisite, the swimming pool area was very good and the reception was perfect: the lady spoke very well English and gave us all the necessary information. The dinner was excellent.
Beautiful house and light traditional decor. Breakfast was 17 euros, you need to eat a lot of food to get any value at this price. What do you do if you just want a coffee and a croissant? Some hotels now offer an express brakfast like this at 7 or 8 euros. For business people it is a perfect solution to this problem.
The pool was big and great for summer The general level of customer service - there were 'rules' written quite sternly and displayed everywhere. No air con or fan so it was difficult to sleep at night, and no fly screen to keep bugs out. Also booked a double room and got 2 single beds.
very good price/quality
silence and quiet, fresh air, relaxation n/a
No restaurant in hotel
Service slow.Terace for which a premium was charged, dirty and unusable.
Very nice facility, nice pool, good parking, friendly staff
A good location for exploring this area, the free internet access is great and they have a very nice pool and area. The beds were very uncomfortable (slept on the coils of the mattress really).
The atmosphere, facilities, dining in the open veranda, the good food for dinner, the massage by Roger Page and his wife, wonderfull location. The WC lavatory seat in an open space in room No. 3.
Relaxing atmosphere, nice pool good location friendly staff, good food.
atmosphere - lovely hotel nothing - it was lovely
The staff in the afternoon when I arrived were really good and helpful plus the free wi fi was excellent I got charged for breakfast even though I did not have it, I had to tell the lady who served me 3 times that I did not have breakfast as I went cycling and she gave me a refund but I am sure she did not believe me. I did not like feeling like I had done something wrong but the breakfast was 10 euro and that is a lot of money to me
The location and the restaurant ( excellent food) No in general, but we missed international TV channels at least in English
This is a fantastic hotel. The staff and the owners could not have been more welcoming, friendly and helpful. They really did go the extra mile. The location is superb and the facilities excelllent, the pool and massage facilities being very welcome after a day out on the bikes. Breakfast and Dinner are superb and there is no finer way to end the day than to have dinner on the terrace. It would be hard to beat this hotel and we will return for a longer stay in the near future. We had the Prestige rooms and they are very nice. Excellent value for money.
The tranquility, peace and quiet and it's rustic charm
pleasant aimable family hotel good base for cyclists to mt ventoux good kitchen nice atmosphere during dinnertime break in at the hotelfrom outside in three rooms ,loads of stuff stolen, too easy ,more defense ,protection and cameras required.
Staff were very accomodating and friendly. Excellent breakfest. Parking was difficult to find (not in Hotel).
Good breakfast (for French hotel standards), good service in general, separate safe place for bicycles, good car parking service. Free public parking is an option. Room could be slightly more modern. Carpentras old town (hotel on the edge of it) itself is not one of the Provence's jewels.
Good working airconditioning, which was one of the main reasons to choose this hotel because of the very hot weather in this region. The rooms itself was pretty spacious, except for the bathroom. The personnel was very helpfull and friendly except for one person, who made our stay very unpleasant. The bathroom was below standard.Very small and worn-out.Coming in at 0100 am the owner accused us of making noise and coming in to late. The noise was in fact made by another group of people in front of the hotel. This was not an 5-star hotel, he said. He treated us like a small child.There is more to this story, but I would need more lines for that. Very insulting altogether, he made no excuse the other day. a eviter a tous prix / Don't go here !!!!!!!!!!!!!! Slechte service, onbeschofd personeel.
nothing old poor not comfartable room pay for the parking
The staff were very friendly and helpful and there was a nice atmosphere about the place.
Very Nice hotel in the city centre of carpentras. Great place to start your vacation and drive arround. Nearby bakery and restaurants. Staff is very helpfull, speaks good english and friendly. Handy parking service. For a few euro's more upgrade to superior room that overlooks the lovely patio and away from the busy street. If you want to complain, you can allways find something. We found it a pleasent stay and good value for money in compare to french standards. Breakfast is very simple.
Close to everything I needed on trip. Hotel hosts were very helpful, and generous with their help with local questions and assistance with my needs. Breakfast room/food was varied and had something for everyone. Good service.
A good value, comfortable, friendly and efficient hotel, a short walk from the centre of Carpentras. It faces a leafy boulevard and the rooms are quiet.
Restuarant not open during our stay so unable to comment. Would proabably have eaten in the hotel if it had been open.
Central Location - felt homey Not really. It was all good.
Excellent value for money, friendly welcoming staff, would definitely return there.
Really quiet, tastefully decorated and furnished hotel room, clean
The staff were exceptionally cheerful and helpful, they made our stay fantastic.
Perfect reception, very nice hotel, charming atmosphere, nice breakfast, the hot chocolate was delicious
Friendliness of the staff, breakfast No drinks available, no mini bar, too expensive for what you get
The hotel is historic and beautiful. The main hall, stairs and our room gave an insight into how the wealthy would have lived. Peaceful, a lovely inner courtyard, and a balcony from our room.The staff member who met us was excellent. Breakfast was perhaps overpriced.
I felt true hospitality, kindness in dealing with language differences, and genuine pleasure in every contact with the staff. I loved the breakfasts and the conversation with other guest who were repeat users of the hotel. It was wonderful, so I liked everything.
Great character of the hotel, friendliness and helpfulness of the staff, it was easy to park the car and very close to all restaurants etc. Easy access to other villages in Provence. Breakfast was overpriced considering they only charged 5 euros for a dog
It is a beautiful building, with very nice rooms and an excellent staff
The staff were very welcoming and had lots of good and practical sightseeing information. The ambience was lovely and the location was ideal. We will stay there again. No.
low key and easy to stay there bit more servcie at breakfast might be helpful
The breakfast is really good, the staff is friendly and helpful and there's a very nice asian restaurant about 3 mminutes from the hotel. The breakfast has to be good because it costs 10EUR.
Courteous receptionist, plentiful breakfast, secure parking available, clean standard throughout hotel The air condition was broken and this meant opening the window to admit traffic noise.
clean and tidy with helpful staff
it was a little cold in the room and it smelled of tobacco
The staff were friendly and accommodating. The rooms were clean. This was good basic accommodation. The bathroom was a bit shoddy, it had rust in the bath and a large gap between the bath and floor - but it was usable.
The location is convenient. The hotel staff was nice but inefficient and unable to communicate clearly among themselves. We have changed twice time of room in 2 nights.
No one was there to greet us when we arrived at 19:00 on a Sunday evening. We called the number posted on the door and were told to go in and take our room keys. The hotel was very comfortable and quiet. The breakfast buffet was very nice. This was my second stay here and I would stay again plus recommend to others.
Good location for our cycling trip to Mont Ventoux and excellent service. Staff very helpful and storage of bikes no problem. Some rooms with balconies and a lovely shaded garden to relax and enjoy. A most pleasant stay.