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Quiet Restraunt not open even though it was listed as one of the facilities Reduction in facilities not really compensated for by lower price than others
Cheap and convenient location The room was feeezing when we arrived - we could hardly get to sleep!
Clean, excellent late check in facilities, value for money, easy to find, excellent breakfast I had a little trouble with the website
Good location for Tunnel and ferries. The restaurant was not open when we arrived (20.00) but the reception told us of a restaurant nearby.
location and value food
Room was newly refurbished and clean. Room And ensuite small but OK for the price. Breakfast was normal help your self buffet with good choice but expensive. Good for a short stay but not for a holiday. Your website refers to the good restaurant but fails to mention that it is closed Sat & Sunday. For anyone arriving as we did this was a major dissapointment as it was difficult to find anywhere near to eat.
Very helpful and freidnly staff, good cuisine Despite of it being freezing outside, the room was not heated when I checked in at 6.30pm. As there was only one small heater that worked (the one in the bathroom unfortunately did not), it took the whole night for the room to become warm and cosy.... Which obviously did not contribute to an enjoable stay- sorry
Clean, comfortable, warm,inexpensive Cramped, lack of evening meal
Clean, good customer service, very secure (4 meter fences around hotel and car park and code access) Room very small and claustraphobic, very unimaginatives old building (like a concrete cell)
One assumes something about staff at cheap transit hotels, may be tired, a little matter of fact, not all that pleased to see you? and that's kind of OK because you're not paying much and so on. But the guy at the Ibis was really nice, pleasant and really seemed to actually give a monkeys. in all, great location, good price, very passable food (even at midnight) and yeah, really really good staff. Nothing, its actually pretty good.
Resteraunt closes at 21.00 hours and nothing available after that in terms of a bar or vending machine. So if you want to eat or have a drink in the hotel it id not possible after 21.00!!! Noit very French - the Ibis hotel close by has a bar open till very late and food available till round about 11.00 in the evening and with a similar room rate!
The hotel was new,very clean,comfortable,good vlaue for money and in a good location once you come off the tunnel near Calais-we would highly reccommend it The rooms were a little hot and the air conditioning did not work properly
This complex of hotels is very close to the Eurotunnel. Excellent family rooms with possibility to divide the space. Small kitchen unit with kettle, sink, fridge, everything!
The ability to have three adults in a room The heat, room could do with a fan it became most uncomfortable with window shut and noise unbearable with window open, we came in October, so dread to think what it would be like in the summer
The location is excellent for the channel tunnel, 24 hour reception and spacious comfortable room, plenty of parking. A good night's rest before a long drive south...
Very clean, modern easily accessible to the tunnel, close to 'Cite Europe' shopping centre and the staff were very helpful & friendly and ample parking. Bathroom could be a little more private and the breakfast was a little expensive for what it was.
The hotel was spotlessly clean. Very friendly reception. Large comfortable room.
Proximity to the Eurotunnel for crossing. Comfort and amenities in the room compared to other "value" hotels in the vicinity.
easy to find, well placed, quiet
very comfortable unfortunatley it was very noisy from the road running adjacent to the hotel servicing the eurotunnel shopping area.which spoiled our stay although when i booked i requester quiet rooms
The location just off the motorway and right next to the Cite Europe shopping and the Channel Tunnel was perfect. Room was very large and comfortable. Good for overnight stay before travelling on. Had to wait almost 15 mins to check-in whilst reception dealt with a small queue of people. Should be other staff available to help. We had just driven for 8 hours to get here and didn't appreciate the wait.
Very friendly. Bad traffic in Rotterdam meant we arrived quite late - just 5 minutes before last orders at their restaurant across the road. They quickly rang the restaurant to ensure they would hold a table for us. Breakfast looked good although we didn't have time for it. The room was a bit basic with a matress that needed changing.
Clean, very friendly and convinient restaurant X
Ease of booking on the internet. Quiet at night and comfortable bed.Warm room. French postcode reference only identified Guines and not precise location of hotel. a map would have made things easier. Not told without asking where breakfast was to be served. Breakfast overpriced as everything was self service. Food and service in restaurant excellent, but wine expensive in comparison to cost of food. The cheapest wine was the same cost as the whole meal, 19.00 Euros.
Good pool, free wifi. None
The rooms were clean and spacious. Convenient location for the channel tunnel. Excellent welcome and good restaurant on site. Decor outdated but notice to say that planning permission was being sought to update.
Great food and friendly service would have no hesitation in using the hotel again Rooms need updating but are very clean
Nice location, lovely room There are no facilities to eat at the hotel. We stayed on a Monday, and the restaurant was closed, as was all the eating places in the village.
It was convenient for our needs, quiet and safe with good car parking. Restaurant was not open on a Sunday evening.
Typical french farmhouse setting
Very friendly staff and good service. Clean and tidy room. No tea/coffee facility in the room.