Would you like to save as your currency permanently or for this visit only?
The location is in easy walking distance (1 block) to the small quaint business district. It is a 10 minute walk to the beach. Parking lot behind hotel was also convenient to go in and out. I reserved online 6 months ahead as I needed a suite for our toddler to sleep in the second room. The reception staff prepared to have me sign into a "standard king" room; not what I booked (and paid for 6 months earlier). They stated that they could not "give" me a suite for what I paid online. I would have to accept a standard room. I let them know that this was completely unacceptable and started to call Kayak, when they put me into a suite. They had an attitude that I was "ripping them off". We got a suite that was marginally clean. We had cleaning service 0 times for our 4 day stay. The front desk staff (perhaps the manager) was seen arguing with other guests checking in about what he "just could not do" for them. I had low expectations so I knew location was the only perk. I grew up in this town and will not stay there again.
Very close to the lake Whenever my girlfriend and I arrived the staff was in no rush to attend to us. We sat at the counter waiting while a man just sat there behind it completely ignoring us. He didn't say a word until another staff member mentioned us. I got an alert on my phone later that night saying I was charged a second time for my one night stay. I went downstairs to work it out, and there was a different worker down there. I showed him on my phone from where it double charged me and he said it would be an easy fix. Here I am a couple weeks later and I still haven't gotten the refund I was guaranteed.
Location was amazing and easily accessible to shops, restaurant and beach. Just average rooms and facilities. Morning breakfast left much to be desired.
The room was really clean! Smelled fresh. Breakfast was delicious! Very convenient to go to shops in downtown St Joseph. Convenient to Silver Beach area. Not enough electric outlets in the room. The loud music coming from the in hotel bar kept us awake. The sink had a drip in the bathroom. 4" of water to stand in during the shower.
The hotel was in a great location and provided a good place to stay for a wedding we were attending. It is writhing walking distance to the awesome Lake Michigan and the beach as well as many restaurants. The price wasn't too bad for a king size bed and a room with a balcony. The room did have a funky smell to it like it had previously been a smoking room. The breakfast was decent but not the best. Overall the price was a bit more expensive than I found the hotel to be worth but the location sells it I guess.