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the hotel is near the bus station and a big department store. Geneva is only 20 min by bus from the hotel. Rooms are small. Gym is in a bad shape. Breakfast is for one person only per apartment which does not make sense since the apartment is for 4 people.
Reception staff, pool, closeness to bus-stops to Geneva. A bar would have been nice.
Swimming pool was good Hotel was a bit run down
Suited me perfectly as i was attending a conferenc and the idea of a self contained unit to come 'home' to was appreciated. Located near to supermarket and eateries. No complaints
Big, comfortable and clean room; very quiet environment; free wireless internet; nice view to the park; very helpful and polite hotel staff; bus stop to Geneva just in front of the hotel It should be emphasized that the bus stop for the hotel (lines F and Y) is Brunette, not Avenue de Jura.
Totally excessive price considering no coffeeshop, no bar service, no proper bed. Lights in room did not work as bulbs broken. Reception girl confirmed that the rooms were , a lie. No easy instructions as to open the sofa-bed.
Good, reliable service, quiet and clean room.
Wonderful mountain views from the balcony of our 4 person duplex room. Very peaceful when doors to balcony shut (near airport). Wonderful heated outdoor pool and gardens. Also great gym. Staff very friendly and helpful. No room service before 6pm.
Its location is very convenient for Geneva and its airport. Despite being on a busy road it is not too noisy. It is also within walikng distance of several restaurants.
The pool was beautiful and the water was warm. The staff was very helpful and curteous. The location near the airport was very convenient. It really is just a sofa bed. Not the most comfortable place to sleep for an extended stay, but probably okay for 1-2 nights.
Clean, silent, good breakfast, located very close to the airport.
The Novotel Geneve Aeroport France was in an excellent location for our stay near Geneva and CERN. It was reasonably priced and we were very satisfied with the cleanliness and we would recommend this hotel to others planning to travel to the Geneva area. It would be nice if WiFi was free throughout the hotel rather than having to pay for service or use the hotel computer in the lobby.
Shuttle bus to hotel, and reasonable restuarant. The room was large and comfortable. On the French side so took a while to get there
Easy and quick transport to the Airport
Very spacious room, free Internet and car park Location without public transport, quite expensive breakfast ( 13.3 Euros)
I like their system of two doors between the sleeping chamber and the hallway; it keeps the room very quiet. Staff very helpful and willing to work with English-speakers. The shower drain was in the middle of the shower area; bad design. Difficult to shower without closing the drain by stepping on it. Otherwise, fine facilities.
The room was well equiped (minibar, sofa, etc) Much further away from the airport that I expected. Necessary to make a reservation for the shuttle to go to the airport (and obviously because we arrived late (midnight) I was already full) and the taxi is ridiculously expensive (30-40 swiss frank), for an hotel supposedly closed to the airport. Tiny washroom and shower.
e liked the room the accesories the morning breakfast(missing vegetables)shuttle service was very good and comfortable
convenience, nice room. perfect for an overnight stay and earlt flight the next morning. we asked for a wake up call at 6:30 and did not receive one.
We used the Hotel as a stop off travelling south but could not see the Hotel being anything more than a bed to crash in. The Hotel has no atmosphere and staff did not know if they could even provide a couple of extra pillows (the ones on the bed looked like a steam roller had pressed them!). Bar expensive as was resturant so we choice to use local facilities. There must be better locally.
Nice room, nice view.
Nice location off the main highway area...we were only staying for one night as we continued our road trip through Europe, but this was perfect for a night of rest. The restaurant was full that evening, as they were hosting an event of some kind...we simply drove to the shopping center about a mile away and ate at a really great Chinese restaurant. The kids loved the pool, open till 11 p.m. Was a nice place to catch your breath before continuing on...
Good food. Service was great especially as we arrived late.
The staff at reception and restaurant was very friendly and accomodating. The bar was not staffed at night.
We always use this hotel during our trip to Alps or for other trips. Great advantage is the location close to highways for our purpose.
I travelled with husband and elderly mother. When we arrived at the hotel a prostitute was entering the hotel the bed - bruised shins, pillows, lacking atmosphere, poor food, there were flies on the salad bar
We were only there one night It was in need or refurbishment. It could especially benefit from new carpets
Comfortable bed, nice room expensive breakfast, was difficult for us to find
The size of the room was good and had a nice picture window looking towards the mountains if you got the upgraded room. The staff was not very helpful, the location was hard to find, there was no coffee in the rooms or minibar/refrigerator, the A/C did not work very good. The bed was not very comfortable and was well worn and the blanket(no sheets) was very heavy for the time of year. I would not classify this as a three star hotel.
Everything. The hotel is very nice, the rooms are clean, comfortable and nicely arranged. The personnel is so kind, friendly and caring that even after a huge delay of my evening flight the driver with the airport-shuttle was waiting for me to ensure that I'll arrive safe to the hotel. Excellent service for the cost which you pay. No
shuttle service to airport was very convenient and cost saving. Room was spacious and facility is new and good design. number of shuttle service was limited. Not often enough. it costed me to take taxi from Geneva to the hotel in 11:00PM.
nice stuff， nice room and nice garden a bit far from Geneva city center if without a personal car
Rooms were very spacious and the extra kitchenette facilities were really useful. The room was very clean and had plenty of storage space. The bathroom was exceleent with a good shower. The hotel was not near many local facilities although there was an excellent pizzeria next door. Also the rooms did not have a hair dryer as standard although hotel staff were more than willing to provide one on request.There also seemed to be a problem getting a taxi into Geneva on the day I requested one but this may have been an isolated incident.
Nice, well equipped rooms. Internet-access is only wired, slow and inconvenient (password checked several times per session). International (english, german) TV stations would be a plus.
Hotel was clean, new, and breakfast included. At intrenet it was not clear the type of rooms, the 2 room apartment was same as the one bedroom apartment, and coses missunderstanding.
Hotel is six months old, very fresh and modern, and quiet during my stay. The staff was pleasant and very helpful. As a business traveler, I used it as a place to sleep, mostly. The room had a fully-equipped kitchen and a roomy desk for work. Reception desk is open for limited hours: 7-12, 3-8pm. Cabled internet was slow, but (faster?) wireless is to be installed soon.
Exsist microwave Coulored towls
new well kept hotel
Staff was nice, swimming pool for hotel guest available, quite good restaurant nearby. Small room and too expensive in relation to the quality offered.
Good price quality hotel for an overnight whilst travelling via Switzerland to into France. Helpful reception, basic but clean room with free wifi and parking.
Great breakfast buffet, friendliness and flexibility of staff, easy to reach from the highway Sagging mattress, shabby room and garden, road with heavy traffic opposite of the hotel
very relaxing countryside hotel ideal spot between the mountains and the city the staff are courteous and hospitable you are made to feel very welcome and the hotel feels homely and is very clean and fresh it is clearly well managed will definitely stay again
Clean, well-kept hotel in a beautiful setting. The staff made us feel right at home. Excellent fine dining restaurant next door. There was no shower curtain or glass divider, which made it necessary to sit down when bathing to avoid soaking the whole bathroom.
Friendly staff - free use of internet Limited choice at breakfast (eg only one type of bread, that would not fit toaster). Also, although there was a pool, which partly influenced our choice of hotel, it had no water! Restaurant very expensive in the evening - but better value during the day (less than half the cost)
Kindness of the staff. Wi-fi free. Breakfast: essential.
The welcome from the owners and concern to ensure that we would have a comfortable stay.
stayed one night before catching a plane home nice bathroom, but need decorating improvements in room (421)...lamp shade torn, curtains torn, bedspread torn. need alarm clocks, ice buckets in rooms.hotel difficult to find and desk clerk could not give directions.
The hallway carpets (mentioned in other posts) was replaced while I was there. Wifi also started working - possibly a new system. Rooms themselves are very comfortable. Lighting isn't great.
terrible!no value for money at all
very conveniently located if you need to get to Geneva airport and/or to pass the day on Lake Geneva. Hotel is very "functional" Cleanliness of the premises (entrance, parking area and stairwells). However, they are in the process of remodeling.
This is a very good hotel
Ran out of space in the bad bits box, but need to add this about breakfast. We were assured on check in that it was a full cooked breakfast so paid eur 12 each for it. Needless to say, it was, in keeping with the hotel, a disgrace, so we didn't eat it but they claimed they couldn't refund our money. Which is fine, because I'll block the payment on my credit card. Do not stay at this hotel (see other comments below). Terrible hotel. Once you have dealt with the incometence of the staff at check in (who gave us a twin rather than double room). The first thing you notice are the filthy carpets. We decided w ehad to get out of the hotel and so decided to get the bus to Geneva. Helpfully, the hotel had a bus timetable. Except it wasn't helpful because it was out of date, which meant that having planned our evening around getting a particular bus back, we ended up spending eur 35 on a taxi. Got back to the hotel just before 11 pm, to find the bar shut. Any half decent hotel would have sorted us out with a drink as an apology for displaying the wrong bus timetable. But this is anything but a half decent hotel, so they didn'T.
No new towels, no making of bed, no refreshing room or anything in room for three straight days.
Hotel's proximity to Geneva was one of the greatest advantages. Rooms were spacious and clean and that's what I like about any hotel.
free parking, good location IF you have car, qiute spacous bedroom smelly corridor
Very close to Geneva airport and Palexpo (Geneve AutoSalon). When we tried to find it, we could not do it because they did not have sign with hotel name!!! On the building! They promised to fix it asap.
Nice spacious room. Good price. Close to airport. No airport shuttle. The environment outside the room (corridors etc) was awful -- maybe they are renovating?
The room was clean and the pentry was convenience for self cooking. There was a big gap in the middle of the beds because the double bed actually was a combination of two signle beds.
Convenient location, Excelent breakfast
Was easy access to Geneva. The neighborhood was not very nice.
good services no
Good location, a super market close by, only 300 meters from Swiss border, so you can park your car at the hotel and walk to border and take tram to go to geneva, which takes only 10 min. secure car parking is expensive at 9 euro a day.
The photos in the site are nothing like the reality. Also the hygiene was awful as there were cocoragies on the sheets.The most outragious of all was that although an amount was reserved to my card as a guarantee they asked to prepay our stay before they deliver us our key.Moreover the location of the hotel was bad as it didn't seem safe and the appearance of the loby, the corridors and the outside of the hotel was really ugly.My room was on the first floor, the windows were broken and somebody could have easily climbed in and rob us.Also the noise of the street kept me awake all night.
It's near to the swiss borders & in about 15 minutes you'll be in Geneva
there was small compact kitchen with all useful utensils light was not working in one of the rooms and the bedroom door would not close in other room.
The lady in reception was very friendly and helpful Our room smelt of urine (we can only assume from a dog kept in the room at some stage) - it was quite disgusting. We also had no washing facilities (cloth, detergent) even though there was a sink. I asked at reception but they couldn't find any. If you are providing self-contained rooms, this should be provided as a minimum
the ambience no
Everything was great. The most thing i liked is that the toilet and bidets was separated from the shower and relaxing tub. I also liked the sound system in the bathroom. The kitchen was not 24 hour service.
Excellent Hotel, best design, facilities and countryside site. Wonderful staff and attention. Relax, business, sport or family. I really recomend it and go there everytime I'm in the region.
Very good location, very friendly and professional staff. Enjoyed it very much.
The two main things I really did not like were: 1. The quality of the bed was terrible. The matress is not firm at all. 2. There was no shuttle to the airport during the weekend and I ended up paying 22 (yes, 22!!) Euros for a taxi.
The room and toilet and bath are clean There was no restaurant inside the hotel and hair dryer.
Yes, the first night there were no pillowcases on the pillows. The restaurant is closed due to no cook. We asked at the bar for a glass of wine to be told they had none, went to breakfast the next morning in the restaurant and there was at least 100 bottles in a cooler.
That it was near Geneva airport. The phone did not work. No restaurant near the hotel.
That it was next to a lidle supermarket and my room was onlooking the car park
Location near Geneva airport, reasonable priced, good room Airport transfer must be given when public transport outside hotel is not available for airport
Usual perfect service for the price of the room This time I unfortunately had a room with a loud noise of a/c or other but looking at the frequent previus times I have slept at the same Hôtel, this was a pure aceptable exception!
It is very near to the airport. it. So it can be convenient for some people the staff was uninterested at best. The wifi connection existed but I was never able to connect, even if I could connect, I would drop off in 2 minutes. I know some people had to leave the hotel because they needed actual wifi connection to work. Also, the breakfast should have been free. Sound of planes taking off and landing was no problem for me but could be problematic for some as you can literally see planes and they are a few hundred meters away from the hotel.Overall, I would say this is one of the worst hotels I have stayed in if not the worst.
The quant little village it was located in. Having to take a taxi to get there. The hotel should offer a shuttle service from the airport.
The location within a 20 minute walk to Perly where I was working.
The bed was extremely comfortable. The staff were very helpful As it was a hotel, you would expect people from different countries to be staying however the television would only put french subtitles on the programmes and it was already being played in French therefore making the advertised facility useless to anyone that wasnt from that country. Also there were no tea/coffe facilites in the room hich is normally standard and the reception is only open for a few hours a day so if you would like to ask any questions or seek guidance you can only do so between those hours.
Easy reach, close to the Swiss border, relatively inexpensive, large rooms, friendly owners, beakfast is simple but of good quality.
The desk man was very kind and the hotel environment was comfortable. It could be nice if there were refrigerator.
Courtesy of staff and clean room The comfort is really basic. won't recommend for a long stay
Nothing. I didn't like anything except for the breakfast that was given to me complimentary for the inconvenience they caused me upon arrival. the location is industrial, in front of factories with nothing that you can walk to. room felt as if it was a mobile home.
It provides great accommodation for people traveling by car, it is safe, clean, close to Geneva and the staff are very friendly and helpful. Breakfast is good.
Very helpful staff. Rates were extremely reasonable.My stay at this location was excellent. I found the staff helpful and the breakfast was wonderful. This was a very positive experience. We happened to drive in from a location which made it easy to find the hotel. Adfter we went into town we almost didn't make it back. I suggest a very detailed map for guests posted on the internet. It could have been a big problem if we came from Geneva.
The guy at the reception really worked hard to make me feel welcome. Good access to Geneva and nearby highway grid. Room equipped with a kettle, like all other Kyriads. Shopping center within a 5 minute drive. Perfect if you travel by car. Big parking, but it gets crowded in the evening due to nearby restaurants. Not the best location if you're without a car. Toilet/shower pod looks and feels cheap like in a motorhome, spoiling an otherwise great facility.
the very nice and competent personnel perhaps a list of places to eat, especially on Sunday evenings when the restaurant next door is closed
The location and the the rooms that looks like single bungalows The breakfast is too expensive
good bus transfer , excellent breakfast , clean hotel and room , good size room for a family . Away from concrete jungle of Airport area. Room too hot , had to leave window open all night , 25c is too hot to sleep in , room thermostat made no difference . at least it was not cold . All hotels seem to be the same. Evening menu had very few less expensive options but was very good otherwise .
The restaurant was very reasonably priced
room is big and clean... nice mountain view...free parking...very good hotel require a car
Like the convenience of shuttle service and the friendliness of many staff except for one. Should provide full amenities in hotel room.
Close to Geneva (15 minutes by car), new hotel, spacy rooms with separate dressing and separate toilet, very good beds. Internet is free of charge in your room (not in the lobby), and although there's a road nearby the rooms are quiet, i didn't hear any traffic (nearly all the hotels i spent a night in in downtown Geneva are a lot more noisy).
Free shuttle to and from airport. Room was very noisy at times because of doors being slammed.
comfortable bed, good breakfast shuttle availability
american breakfast was nice, good bed, very quite place make a redecoration, hotel is tooooo old!
We liked the fact that it was outside Geneva but very accessible through your Shuttle Bus to get there without any hassle
the countryside location. quite atmosphere and parking place availability untrained personnel in the reception. Misleading name of the hotel. The hotel is far away from Geneva airport
Nice concierge, hotel parking place free of charge No air condition
friendliness fairness and cleaness was a bit far from Geneva
The hotel was much easier to access then expected, even if it is located a bit outside of Geneva city, in a nice rural area. People working for the hotel were of a great help and very welcoming. We were nicely impressed by the cleanliness of the hotel. That was a pleasure to stay there.
comfort, good parking, good internet, all information about hotel in rooms available
Larger rooms compared to most hotels in Geneva. Staff were very nice and helpful. A lamp or other lighting is need on desks in hotel rooms.
It is a nice and clean hotel about 15 minutes by car to Geneva city center, It is a nice budget option and has free parking. The staff is very friendly. There is a computer in the lobby with free internet access. They do not allow you to bring anything to eat and drink in your room appart from these you buy from them
Very nice and helpful staff (or the owner?) who gave us a city map of Geneva and show us the way to the down town of the city (which was only 15 minutes' drive), extremely clean and spaciously room and bathroom, good and free parking
Location for where I wanted. Sixe of rooms is better than average and the staff more helpful, definately a hotel i would recommend
Very Friendly personal in Reception. Easy-free parking. restaurants around. Easy access from highways. public transport for Geneve not easy to use and after 22.00 hours from Geneve only by taxi! Annemasse town is for eat & sleep. all action is in Geneve!
location was slightly moe industrial than anticipated
very nice hotel, but located very far from center of Geneve, and vas very difficult to find it
Room was simple, yet clean and quiet. Breakfast was pretty good and personnel were polite and helpful. The location is pretty close to Geneva, so if you are a tourist on a budget, it is a good option for spending the night. Lots of (free) parking also around the hotel. Overall, good value for the money.
The TV in the hotel room is above the tea making facilities which caused me to bang my head on the corner of the TV metal bracket, I suggest the tea making facilities are moved away from underneath the TV
Staff very friendly and helped me finding train times even when the reception was very busy.
Nice hotel staff
Room was simple but functionally furnished. Value for money was very good (hotels in France are much cheaper than in Geneva). Internet access was fast and free of charge. Staff was friendly. There's a huge supermarket in walking distance. Cleanliness of the room could be better! Three of four lamps in the room were not working. Hotel is situated on a rather highly frequented road (industry area).
The Hotel very close by car to Geneva. Satisfied breakfest The room was very small (I mean really small!) If you want to eat in the evening or dinner in hotel restoran don't expect something good - the staff is not very friendly and don't understand english
The restaurant was excellent, the hotel was very warm The room was a little jaded and would be improved by repainting
Adequate parking for automobiles. Close to two supermarkets. Cafe on site. Almost impossible to find, even with driving directions. Poor ventilation and no air conditioning.
The hotel was convenient to the airport in Geneva and was reasonably priced. The restaurant at the hotel was very good and reasonably priced. The room was small but served us well. The television did not work but we were told that it was an area cable problem and not a problem with the set.
good value for my money, big and comfortable room, very god location near Geneva and the airport
Good value and pleasant
Friendly, pleasant staff. Quiet location. No blinds just see-through net curtains facing onto a courtyard. Very limited vegetarian menu.
Interesting old town to visit Small room OK for overnight but not for longer stays
The hotel is quietly located, reasonably priced, and within a few minutes drive to Geneva and the airport. The staff were also good and welcoming. The room has no telephone and the TV has no English channels. Although the room was clean, there was the persist smell of mold.
restaurant close by bed was to hard
plastic cups and plastic glasses no duvets only blankets
Clean, small, comfortable The maids coming in early in the morning.
The rooms were clean and comfortable. The staff were unhelpful and rude.