staff very Helpful, Very Clean, very comfortable bed,Luxury Hotel
sauna and steam room
the staff were excellent and made us feel v at home. We arrived with a small baby and couldn't take advantage of their 2 star michelin restaurant. They offered a babysitter and then when we declined organised for us to have some of their amazing food from the restaurant as room service. My only comment on breakfast is at 25 euros a head they should include some hot dish eg eggs, bacon etc everything was cold and we were their in Nov. However the croissants, pain au chocolate were home made and delicious
Unfriendly hotel staff. Did not let us watch the Champions League Final at the lobby, because one client eating at the restaurant at the other end (!) was recording the match and did not want to hear the score!!! We were told to watch the game in our rooms, but would not serve dinner there...
We were travelling as a family of four and they arranged joining rooms for us which was really great. Staff Helpful, Hotel Clean, 1 EUR for a short bus and train ride to city.
Breakfast was good, recently renovated front desk and breakfast area the rest is literally falling to pieces. Room Carpet was worn out, very dirty looking rooms, Would not recommend staying here.
very good beds :) nice room
It was well positioned for Lyon giving excellent access to [public transport. Very warm and comfortable with charming and helpful staff
Its good location for a motoring tour. No lift to upper stories!
Very easy access, local public transport close by, excellent restaurant No lift and the restaurant was closed on Saturday night
clean - staff at reception wifi expensive - the socket adapteur was for sale only - breakfast expensive
The hotel was clean and had a great restaurant as well the staff were very helpful.
We used this hotel as a stopover. As such it served us well. No negative points therefore but for a longer stay or a more touristic one I would likely choose a hotel closer to or in the center of Lyon.
location to many shops/restaurant and businesses no
good location, near Lyon
Good location. Easy access to freeways. Good restaurant. Very poor wireless Internet signal. Almost too low to be usable.
friendly helpful staff
next to the motorway and quiet
We like this hotel very much, the rooms are big. There is free coffee and tea in the room.
The accomodation was great .. room comfortable, dryer in the bathroom ... the restaurant was very good , the fish was cooked to perfection ... appreciate the light dishes presented in the menu
An overnight stop driving to the Cote D'Azure was an unexpected highpoint of our holiday. Really good food and a comfortable room for myself, my wife and our 2 children.
The desk receptionists spoke English and were polite and helpful. There was some trouble with keeping the supplies for breakfast replenished for patrons. We had to ask several times for more ham and butter to be set out, after it had run out.
Not much at all really. The room where the bar was situated was quite pleasant. The rooms had seen better days. They were too small with little comfort.
We only arrived at 3am and wanted to sleep. We had the "Do Not Disturb" sign on our door and at 9am the cleaning woman came in our room waking us all. It was impossible to go back to sleep and we were very upset!
open 24 hours ideal for through traffic French only TV. Economy on space
The Chateau was everything we could have hoped for and one of the best we have stayed at even though we travel through France regularly. One night was not enough. The dinner was incredibly good and excellent value. We chose a "comfort room" rather than the duplex as more in character. Would not have wanted to spend so much if we'd paid full price - the half-price offer was brilliant. I will not spend 20 euros each on breakfast anywhere! The mattress felt lumpy and not up to the standard of the rest of the room.
The hotel and staff was really great! The dinner there was very nice and good tasting. It was located out in the countryside and was very quite at night. Really beautiful place surrounded by vineyards. Absolutely nothing, it was all great and would go back there again!
Room was great. Excellent property
very quet and nice no
nice location, prestigious chateau
Very nice environment, good restaurant
An exceptional hotel, one of the best we've ever stayed at No complaints at all
new decorated rooms, great breakfast, excellent hotel
A very beautiful manor that has managed to keep it's originality (in the older rooms). The food was very good, if you like a more gourmet and expensive menu. Hard to find but worth it. No lift in the old section.
breakfast dog excrement in the garden on our private patio. Not being taken immediately to an appropriate room due to my mobility restrictions, and that I had outlined that in an email.
Good location, easy to find by car, very clean room
Beautiful setting, green and fresh, in the middle of an industrial area you felt as if you were in the country. Did not eat in restaurant, but breakfast good. Nice relaxed atmosphere in whole hotel. Bed a bit hard for me, and as usual in budget hotels, not enough pillows.
The hotel was very clean and the staff very helpful. It is quite close to the A6 motorway and extremely close (800 metres) to a large hypermarket complex including fuel and a restaurant.
Functional, family room was a bit spartan
The extra childrens beds were waiting for us on arrival.As expected the hotel was functional.
Personnel is kind. On site aksed for 3-person room with 1 additionsl bed for a child one month before trip. Already on place was informed, that there is no such a possibility for additional 4-th person even little and it's probably a booking.com error. As a result was forced to take an additional room, that doubled my expences. Anyway price for such a number is higher than should be, as on our view hotel should be renovated.
The food at the hotel restaurant was the best we had of our whole trip. Also, location away from town was relaxing. Easy public transport to city. Room was fine, but could have been a little cleaner. Information on public transport would have been beneficial.
Good standard of accomodation good food and friendly staff .
The very friendly "patron": we arrived late in the evening and wanted to take a small dinner with the bread and cheese we brought with us and he set us a nice table, recommended us a good Beaujoulais of the region and he even served us a homemade chocolate cake as dessert: Wonderful! We also liked the calmness and the nice surrounding and decoration and the convenient access to the autoroute.
The location was good, the accommodation was very clean, spacious and comfortable. The owner was very hospitable and helpful. Wifi available at no extra cost and there was ample parking.
Wonderful owners, lovely rooms, a beautiful stay!!
The hotel is a beautiful old mansion in a surronding of many vineyards.Very calm. The beautiful antique beds are rather short. The rooms are dark and somewhat noisy. There is no restaurant in the neighbourhood.
Warm welcome by the host (speaking english and helpful) Old and really worn furniture. In my opinion unbearable condition for the room and the bathroom. After 10 p.m. the reception is closed and you aren't able to buy water (no automatic machine, no frigobar) and this is a real problem because from the tap the water has a very bad taste and odor. Too expensive
good value for money the room service was a bit long
The staff was very helpful. Luggage was not delivered at the airport for one of our group. They stored it for us even after we had moved on with our trip through France. We couldn't have been more pleased with their help. We would recommend this hotel to anyone.
The hotel was easy to find. Parking facilities good. Although this was on Nov.1., i.e. holiday in France with basically the whole city closed down, the hotel resturant was open and served excellent food.
Customer service was A+++. They were always helpful, cheerful, courteous & informative... Rooms were lovely, and location perfect - an easy walk to train station and market, as well as being next to the main street for shopping & boutiques. This was my third stay here, and I intend it to be my destination hotel when I visit again... Nothing to dislike...
friendly staff and clean and nic ehotel
We liked the decor, the updated bathroom, the helpful staff, the breakfast, free wifi, and a good restaurant for dinner. Didnot like to pay for parking garage.
The bed was very comfortable and a very good shower. Our room did stink of cigarette smoke when we arrived. We aired it as much as we could and sprayed it with perfume, but in this respect it was fairly unpleseant.
The studio room was very nice, the staff were very friendly and the food was excellent!
the possibility of a guarded parking the possibility to have two single beds instead of just a double one
the location in the heart of the centre we did not have a bath, only a shower, but the friends we were with had one, so apparently, there are different room types for the same price, they should at least mention this and preferably give you a choice (I would have loved a bath, after the marathon we did on Saturday!)
The hotel was bright and modern The situation - it was difficult to find. The restaurant was closed so we had to go looking for somewhere to eat
Very clean tidy, and all we needed
A very friendly atmosphere and staff, made to feel very welcome and would return.
Friendly welcome and nice restaurant with good cooking None
Close to the motorway therefore ideally placed for an overnight stop. Very easy to find. Bar not open until 7pm on Sunday.