Wonderful facilities and great location. I had an early morning flight, and with young kids, being near the airport was very important. It would be nice to be able to drive a private car to the hotel instead of parking at another terminal and then walking over. I was informed that only taxis could make drop offs at the hotel.
Beautiful and well appointed room. Pleasant -- convenient -- close to airport. No wireless internet access. Only available for short period in the lobby. Restaurant was a bit pricey so we chose to eat at the airport.
Room service food (lasagne & cheese selection) was good and at the right temperature. 1. There was only 1 set of towels in the bathroom so we had to wait over half an hour after calling reception for another set to be delivered. 2. There were no cups or mugs or coffee sachets for the in-room coffee/tea making facility.
Brand new Hotel next to airport!
Room, bed, No information about the Hotel's number phone when booking. I must call the Nh hotel in Nice to know the number phone.
desighn of room was very nice they took money for minibar from my account which i didn`t use(it happened when I already left a hotel)...but after my pretension money was returned back
New Hotel with all facilities in excellent order. Restaurant was very good None
My flight out of Lyon was cancelled by the airline and moved to leave from Paris. Despite knowing a week in advance, neither Active nor the Hotel were prepared to bend the non-refundable policy. I understand that's the policy, but there is in every opportunity the choice to adjust the policy given particular circumstances. I did not cancel the room out of my own choice, the airline made the choice for me. In my many years of travel experience most places with high standards of customer service would have refunded the money for the unused room, despite the policy.
Excellent hotel for airport transfer. Good connection to the city by tram, but very poor connection to other parts of the region. We visited an international trade fair there and public transport was poor. Taxi very expensive and no shuttle service.
included mini bar, dinner at the restaurant was good, room was very nice light at desk did not work
Brekfast not served before 7AM
Friendly staff, lots of small things thought about well. The room was smelly
The location was great due to proximity to the airport. We enjoyed the kindness and service of the staff. Although all the rooms were non-smoking rooms, it was inconvenient to have people smoking at our floor.
Fair hotel with cheap rate near the Lyon Saint-Exupery airport (10mn). Good and quite hotel for short stay. No more staff hotel after 10PM.
The food in the restaurant was very good. Sterile environment. Lifeless. Expensive and without any charm whatsoever.
Convenience Very poor bed quality. Visually a very uninteresting location, in fact probably the most uninteresting location imaginable. Phone difficult to program for a wake-up call in English. Resorted to asking staff for a wake-up call plus programming the TV/Radio alarm.
Warning - Ordered a taxi for the nearby airport at the reception. It showed out to be a no-meter taxi driven by a lady working for the hotel charging me outrageous euro 26 for a 3 minute ride from the hotel. Pushy servants in the restaurant eager to sell. Breakfast selection and quality is great but dinner is not impressive. The wine selction is terrible even if you go for the highest priced. I am disappointed when hotels like this try to use you as they know you are a first and maybe returning client. However I work in Lyon and this treat was not satisfactory. The hotel is your "local host" and their recommendation should be trust worthy inclusive the taxi. I expect to be able to trust the hotel and their recommendations.
Cheap and Cheerful. Good Restaurant at hotel. Hotel staff ordered morning taxi for return trip to the airport - taxi arrived exactly on time. In the middle of nowhere. Nothing around, if you arrive via taxi you are stuck at the hotel unless you order another taxi.
Business trip. There as not enough explanation on how to enter and leave the security in the parking lot.
The location in proximity to the airport was its main feature. Breakfast was excellent but not inexpensive. One of the rooms labeled "non-smoking" had a very strong and unpleasant tobacco odor.
Close proximity to the airport. Friendly front desk. Clean. It was very difficult to find - I was lost for an hour and the front desk did not speak English well enough to direct me.
Acceptable quality /price ratio. Hotel is situated among big warehouses. Sad environment. Broken door lock (someone has opened it by kicking in the past).
Nothing They close at 11:00 PM. If you have a late flight (beyongd your control) you are done. Happened to me.
Handy to the airport Felt the rooms were small - basically utilitarian but no complaints for one night
service by gentle people, quiet, really near by fairgrounds of Lyon breakfast at weekend only after 8 am
Staff is friendly and accommodating. The bedroom and bathroom is spotless. Television and Internet access is free and flawless. No air conditioning- I would never have booked there had I known that.The hotel kindly provided a fan.The hotel is on a main street,beside a 24hr gas station. It's a noisy environment especially if you have to leave the windows open due to the heat.The hotel is listed as close to the airport ( St. Exupery) but they could not give us precise directions " just go straight" got us hopelesssly lost.
Staff is very nice. Good parking. Hotel was quite close to work. Room service was fine, always clean. Was too expensive for the service they give you. Breakfast, 7 € for a croissant, few bread an coffee!! Wifi was not available in all rooms.
quite clean and nice looking room. no answer from telephone customer care, we where obliged to sleep the first night in anotherHotel as we were travelling from outside country and we reached it late in the night.
the staff were friendly and able to solve our problems. Big rooms.
friendly staff hotel needed some modernising next to a very busy petrol station
Guy at the desk was very friendly and helpful. Back dated interior. Pre-packed breakfast. Very poor bathroom. Shabby room. Very hot room and a lot of noise if window opened. The hotel is old and needs to be renovated urgently.
Very close to the site I was visiting. Possible with check in after 22.00 if you call in advance. The room was very noisy, close to a heavily trafficed road.
The management whom I met in the morning, posts stay were very very nice. The room was not a moderne hotel....... I did not like that the accommodation internet service linked to Hotel.com was not up to date. My reservations were incorrect. The room left alot to be desired. One towel, no shower curtain, awful pillows, at least the croissants were good.
Price and location. It was too cold (in August!) during the night.
Clean room, fairly comfortable (reflected the price per room), reasonably close to the airport/motorways, morning receptionist very cordial, breakfast available if required (at extra cost). Despite the confirmation stating that we could check in up to 23h00 the hotel was closed when we arrived at 22h20 and we could not get past the security gate into the car park. I walked around to the hotel entrance and found a telephone number to ring and was told by the woman that answered that check in was until 22h00. That said she gave me the codes to get in to both the car park and the hotel and advised that the keycard for the room had been left in the lock so we did gain access to the hotel & room. However, it was extremely dark round the hotel and very cold, -5c, plus I speak fluent french so conversing was not a problem - I think that a non-french speaker would probably have had a great deal more problems in even getting into the hotel let alone understanding where the key had been left. Other points - no lift so had to drag cases up the stairs to the first floor - not easy to find despite being right on the main road as no signs (lit or otherwise) that are easily spotted from the road in the dark. - we requested a twin room (which was stated on the confirmation)and got a double and, since there was no hotelier/night staff on site, there was little we could do to change that.
The hotel seems under renovation.
Welcoming friendly staff. Room facilities OK.
A very basic room and Hotel.Staff friendliness and the cleanliness of the room were the good points,particularly the receptionists who spoke excellent English.
Shuttle service to the exhibition - Friendly personnel My room (bathroom) stunk!
Advertised free inter net wi fi when in fact it was chargeable.
They had forgotten that we had booked a twin room
The room was celan, comfortable and close to the shops.
near to supermarket the wireless was not free,in fact it was 12 euros.the room was the smallest junior suite i have ever stayed in fag burns on carpet and bed cover,cleaner wanting to clean room 2hrs before the checkout time,shuttle bus 20 mins late but good price
Place is calm and quite. None particularly.
The owners are very personable and helpful! This is a small nicely remodeled hotel. Nice breakfast. Clean updated room. Perfect distance from airport.
Close to airport Very hot, indifferent staff, depressing decor
They were quite close to Lyon airport, and offered a restaurant for dinner with several choices. The owners Laurent and Juliette were extremely helpful and friendly.Fast free WiFi in the rooms Very small old TV--not really a major issue.
Very close to the Lyon Airport, 10 mins on back road. Hotel under renovation, clean basic rooms - good for night stay. Owners very nice, speak english.
Multilingual staff were helpful and coordinated our stay and transport to the airport well. Dinners were surprisingly good and a good value. It is a bit remote from most things unless you have a car.
So close from the airport, very quiet and clean, friendly staff Quite easy to take the navette from the hotel to the airport, but complicated the other way round. The signs in the airport made us wait at the wrong place
Welcoming, good dining room and good food, good shuttle service. Information not quite clear regarding parking facility
Location Shuttle to airport never came - we had to take a cab. Air conditioning unit in room was broken/extremely noisy.
It is close to the airport
Good staff, good location (near the airport and Lyon st exupery station), shuttle bus available to airport
Location and price It wasn't clear where to catch the van, breakfast was not included, bar was not open after 11 when I arrived.
Flexible check-in and early breakfast. I had problem with the shuttle bus. The bus went earlier to the terminal than the normal schedule and I was left waiting over 35 minutes for the bus. After a hard working day this is unsatisfactory and I will have to question future use of the hotel.
Helpfullness of the staff
Close to the airport, spacious rooms A little too pricey
Close to airport. Clean and basic comfort. Was there in time of national strike but staff was friendly and efficient.
Very convenient, close to the airport and near to the highway. The room was very nice and I can't think of anything that I missed except my wife.
It was clean and efficient.we only stayed overnight for our return flight from Lyon
Close to airport and Eurexpo / large , clean room /parking Restaurant closed during weekend
Great location near to the airport and just off the highway, clean comfortable rooms, responsive desk personnel, easy secure parking. Could use more wall outlets, even in the bathroom with ground-fault interrupters. Shower is quirky in the French way, no possibility to stand under the hose-tethered showerhead and not get the floor heavily puddled with water because of the tiny, inadequate glass barrier ment to block spray.
Excellent room and location for business trip Be aware that the Free shuttle service from the airport (even if agreed a couple of days in advance..) is not working. I had to take a taxi instead.. Bad service and communication concerning just this service.
Clean, comfortable, efficient, modern, excellent safe parking! no
No food or drink available on Sunday evening.
We have appreciated the modern design of the hotel and the style of the room. The personnel was very helpful and the breakfast was excellent. The hotel is brand new and very clean. I would recomment to stay in this hotel if you need a stop over for catching an early plane at the nearby airport. It is not easy to find the way to the airport if you cross the small village nearby
locality and simplicity no tea making facilities in the room
Very nice and clean hotel. Airconditioning in the room (at night). The Italian restaurant is also very cosy. Situated very close to the highway. The french breakfast was ideal to start our day (croissants, bread, yoghurt, fresh fruit, cereals,...)
Restaurant and breakfast excellent. There was no air circulation in the room. Could not sleep because too hot.
We ate in the hotel restaurant every night. The quality of the food was exceptional. From the hotel it is 1.2 km to the tramway station for a quick and reliable service to access the centre of Lyon
it was clean and quiet as we were the only ones there, not much choice of restaurants unless you like italian
Close to my visit Check-in closes too early
Near from everything, shopping, city centre, Golf course etc..
Bus stop in front of the door. The staff rarely understsand English, nor Spanish.
Staff was flexible in arranging breakfast on Sunday morning.
Just ok, room small, bathroom small, typical budget hotel.
nice staff scent in the room, shower without any curtains - too many water around. it seems to me it was rooms with facilities for disabled guests, but i was not know this before
Room a little small, only one electric socket
Simple hotel for a quick overnight. Staff was very friendly. Breakfast is too expensive and is not worthy. Hotel is far from Lyon but when traveling by car it's still ok.
The internet wifi connect is good.
When we arrived at the hotel a very nice gentleman in the reception already knew who we were! Excellent service, clean air conditioned room, tasty breakfast. Very nice stay on a budget.
Free wifi was so slow, it was pretty much unusable.
Convenience and proximity to motorway Noisy AC and lacked character and facilities
Good staff, high value for money. Good location near Reanult trucks. Will stay there next time as well. The restaurant was far to narrow. Otherwise ok.
The staff were excelent.The room were small but for a night stay it was excelant.My child loved the upper bed.
Everything as stated 5 Euro breakfast - not adequate to what other hotels are offering. Coffe, Juice, Buns, Cerial - lak of buffe
Metro to Lyon is close by. Found a good spot to jog off road. Conveniently located between Lyon and airport. Needed to drop off and pick up people from airport early in the morning, this hotel made that easy. Also flights were delayed and toured Lyon while waiting.
It was very far from the metro system. Directions to the hotel did not include the need to take a bus so we walked for miles to get to the hotel.
It is a standard inexpensive chain hotel. The rooms have a tiny bathroom. I have a very bad experience with this particular hotel. I stayed there for 1 night only with my wife and daughter. We were asked to pay the price of the room and the breakfast upon arrival. When I returned home after my trip to France, I found that my credit card was charged twice - the second time on the day of my departure for 30 Euros. I wrote to the hotel and after a long delay received an answer, that the staff discovered that one of the big towels disappeared from the room upon my departure. As you can guess, I have neither stolen, nor lost, nor put it by mistake(!) in my suitcase. I have also never gave them any authority to charge my credit card, which was supplied only once for payment, without my permission.
Friendly cooperative staff, simple food and clean hotel
Close proximity to Lyon Airport Yes, no help to room and could not find the light switch to light the hall to my room let alone find the keyhole at door to get into room!
The room was good They booked the cost for the room on my card twice, not solved yet (5 days after checking in)
Staff was pleasant and polite The main reason we booked your hotel was because it had a shuttle to the airport. Though the shuttle picked us up in the afternoon, there was no shuttle available the next morning at 5AM when we had to leave for the airport. We had to pay extra for a taxi.
Initially, the staff seemed abrupt and disinterested. Later, in the evening they mellowed and it was OK.. I had to keep reminding myself that I has booked a 2 star hotel intentionally. No shower enclosure or curtain. Mold around tub.
Large quiet room. secure parking. Excellent restaurant
It was quiet and internet worked On the website, it is said that it is close to the airport and that there is a free shuttle. And this is the reason I chose this hotel. However, I arrived too late and left too early to take advantage of free shuttle. The taxi was almost 40 Euro. Next time, I think that I'll stay in a hotel in downtown Lyon.
Simple. essential but well located for Airport acess, 10 minutes with no traffic. Missing any bath curtain for having a shower. Having a shower in the bath tub may result in swimming pool in the whole bathroom.
Staff was nice and helpful: shuttle was not available and the lady at desk worked hard to get me to airport. Limited Hours from/to airport shuttle should be mentioned in your website before you make reservation/payment: it helps in decision making. Internet connection was good Room clean, bathroom, toilet clean....but found couple of hair on pillow!
Friendly staff, resolved shuttle problem satisfactorily. Good dinner at restaurant. I reserved on the Internet, because a shuttle to the airport was available 7 days at all hours. On arrival, there was no shuttle on weekends, which is when I needed to get to the airport. I should have been informed of this. Staff finally sent a taxi with no charge, which helped to resolve the problem.
The breakfast was the only positive thing during my stay. First, mind that if you book a room at this hotel through booking.com, you don't get the code you will need for the machine which releases the key of your room, in the case of a late arrival. Past 9pm there's nobody at the hotel to open your door. You will need your reservation code and the credit card to get the key from the machine. Without the code, you need to call an emergency number. second, the hotel is poorly maintained. One cannot expect too much at this price, but there are unacceptable issues, such as the main door having a 5+mm gap when closed, allowing cold air and causing draft indoor. third, the location is quite in the middle of nowhere, and getting to and from there costs you eur 12+ each way.
Close to airport, good directions on internet, fast check-in Cigarette burns in the bathroom
The only good point worth mentioning was the meal at the hotel next door. Room was very basic, old and run-down, and it smelled stale.
Close proximity to airport. The fact it is used by passengers of the airport means there are people coming and going throughout most of the night . Also the rooms are very dark with a dangerous luggage storage rack above the bed, which one is warned about, but still it is stupid !
The room was clean. Next door Canpanille restaurant was nice but had no option after 23h00 to get a meal Bad Bathroom, small and very hard to get a shower. Bad maintenance. The windows was broken and was the only way to get clean air. The soap dispenser was broken. No place to store clothes. No transportation. If you do not have a car, there is no way to get out of the hotel. Very noisy between rooms
Good food First room smelled of cigarette smoke. There was a flood in the second bedroom during the night.
Price, cleanliness Electricity went out in the early am, desk clerk spoke no English.
Near motorway, easy to find