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The location, the staff,the hotel ambience No porter available for luggage to room, parking arrangements, no english tv other than bbc world
Clean room, English speaking receptionist,staff generally polite and helpful No restaurant and only a very limited menu. Wine not served by the bottle with the meal, we were forced to buy it by the glass, very expensive.
Hotel was generally very clean and staff were very helpful Parking facilities were not 'onsite' and subject to frequent unavailability.
the position of the hotel was excellent. Lovely rooms, good service.
A great hotel in a lovely town, a nice relaxing experience.we will come again
Great place, fantatstic location right at the Chateaux
The room was spacious and the decoration was stylish and refined; the kettle, tea and coffee were most welcome. My wife and I thoroughly enjoyed a quiet, restful weekend with long walks in the park of the chateau. everything was fine!
Spacious well appointed warm spotlessly clean Nothing
The hotel has a wonderful location across from the chateau and tourist information in a very quaint town and building. This is the cleanest hotel I have ever seen, the air is incredibly fresh and the rooms spotless! Wonderful breakfast too!
The location is perfect to visit the wonderful castle (it's just across the street) and also to go shopping or eating. It was silent, clean, comfortable, with a nice mini-bar and coffee/tea set. We chose the hotel to stay for one night and continue our trip, but we found it so nice that we decided to stay one more night. The staff was also very kind to allow us to have our bikes in their depots (so we could feel safer by not leaving them attached to our car). There is a public parking just in front, but also there are more parkings all around the area (we had no problems since we stayed during the weekend, but it seems that Tuesdays and Fridays it's forbidden to park because of the street market)
it was quiet and had lovely garden it does not have a proper restaurant and is a bit short of staff
Ambience and setting was very good. General lack of food and beverage facilities.Few staff available and no room service.Shown to the room and generally left to get on with it.
Nothing. Booked for two nights and checked out the following morning. They sell you the idea of the Chateau, but you stay in a Hilton Style conferance centre. Staff and service best summurised as non existent
Calm 5 star having to leave!
Location Food average and typical with France over priced with a lack of choice
The hotel is well equipped and the Chataeu is very impressive It lacks the warmth and service levels of the smaller Loire Chateaus
Room was a good size and very clean. Bathroom was excellent. Food and service in the restaurant were a real let down.
Spacious room and bed. Crisp and clean linen. Helpful and professional staff. Excellent value. Quiet location.
The room was very clean with excellent bathroom facilities, and the beds very comfortable with quality bed linen. very limited for food on the evening we stayed. But breakfast did make up for that, although a little bit too expensive.
Better facilities than many in the immediate vicinity, good, value for money,restaurant, friendly helpful staff Poor English language TV!
Nice, spacious room. Very noisy party going on downstairs.
You can walk to the famous all-france-open golf course. Some staffs are not kind. Hard to find the hotel.
Golf and tennis courts, swimming pool. Close to Versales and miniature France park. Free wi-fi. Breakfast for extra pay
Friendly and helful staff, good location (5 minutes from Versailles, and I am sure in summer Golf players enjoy the stay and the swimming pool). it was very calm, children friendly and we had an excellent dinner in the hotel's restaurant (very good quality!)
Room service dinner ordered 9pm took 1h40 to arrive. As some consolation, they removed any charge for this without question.
Room very comfortable, clean and quiet. Didn't like the staff who were somewhat indifferent to us and other guests. Staff could do with improving on their customer skills.
Well located for travellers from Calais to the South of France. Quiet location The pillows were absolutely appalling - like light marshmallow - and that made it impossible to get a good night's sleep. The restaurant and bar personnel had the classic Parisian indifference to good service, which should have been trained out of them.
Helpfull, English speaking staff, excellent facilities, very clean No English tv channels
Quiet and accessible
Staff was very friendly and helpful.
the staff was very helpfull. The accomodation was ok.
Ambiance both internal and external The restaurant did not do justice to the hotel - being only a little more than adequate whilst the Hotel was substantialy more than adequate.
Exterior outside is excellent. The room for double is bad. Double room in this hotel are in poor location (attic) .The money I have paid 275 euro is not worth for the room like this.
The walk around the lake. the view from the room. No proper shower-only hand held.
The restaurant service Was very very very ineficient And we wait one hour after sieting to be atended.
Delightful setting. Beautiful hotel with great staff. Good facilities. None
The beauty of the buildings and grounds Three flights of stairs to climb to the room
The restaurant had a good ambiance and good food, although we did have to wait 30 minutes before getting any attention. We were placed in an annex to the main hotel (this was not clear from our booking) and then at 07:30 the hotel started loading laundry into a truck directly below our bedroom window.
Wonderfull setting , comfortable room The food was excellent with an extensive wine list, however it was very expensive.
Oustanding facility Concierge could be more helpful in arranging activities
The Chateau was a unique experience, which was exactly what we were looking for on our trip. It was very well maintained and the rooms were spacious. The proximity to Paris was key for our trip.
a beautiful chateau a wonderful stay
Functional room, good dinner and breakfast. Friendly helpful staff. Free internet that actually worked!
The hotel is located near a beautiful park and a lake, the way to the center of Guyancourt through this park is very pleasant, though rather long. The hotel staff is very polite and well-disposed. Internet service is comfortable. The air conditioner was not effective enough during such a hot weather that was at the end of June, 2010. The table and chair in the room are good for the, but are not suitable for a work with paper and documents. A translucent curtain made of white tulle should be hung on the window, as the window looking at a car park, where inside the room is clearly visible.
The rooms were small (but clean and stylish) and had no air conditioning except a window.
Restaurant and staff organization ( very kind ) - I chosen this hotel for its position and its fair.
Excellent value for money. Good location for Versailles.Very clean.
It was close to where I had to visit Very Basic. The Bar consisted of cans to drink in your room and only english language channel on TV was news.
Staff were extremely helpful. Arrived early, allocated room not ready, so alternative room, which was ready, was provided instead. Receptionists spoke good English. Ample parking available.
It is noisy, you can hear neighbors shutting their bedroom doors
Good comfortable room. No restuarant for evening meals.
Fantastic location No TV or internet in room.
Beautiful room, stunning location. Staff were initially unhelpful and unwelcoming. Ultimately they proved themselves excellent but were initially very surly.
The support from the management to find a solution for the fact they did not receive the reservation from you. Restaurant was also very good.
The awesome building and ruines in a most beautiful surrounding is realy astonishing. The rooms are very clean and rustique. I can recommend this hotel to everyone! The pro's are too astonishing to think about the (bad) con's. The service sucked. Everyone was polite, but not everybody has a good comprehension of English. The reception desk was not at all in accordance with the grandeur of the hotel. Arriving at 22u15 in the hotel: they could not give me something to eat (whatsoever), the only thing they could do, was to poorly direct me to the Mc Donalds... (this is no joke!). If you see this hotel, nobody would believe this story...
extremely impressive building
The meal was exceptional. The service very polite and welcoming and the site itself was very beautiful They could improve providing information about the abbey and its history - unless I missed anythign obvious!
Beautiful hotel set in stunning grounds, with a really superb restaurant. Not cheap, but a great treat.
The surroundings and teh restaurant. Spa out of order, gym poor quality. No tv in room.
It was a short stay. We were not able to get reservations at the restaurant but the lovely hotel clerk helped us with reservations in a town near by which was wonderful. The women who was at reception when we arrived was terrifically helpful, and very sympathetic. Made us feel very welcome and well cared for.
The hotel staff were very friendly and helpful. They went to great lengths to ensure all our enquiries were dealt with properly. Nothing open at the weekend. No bar or restaurant. Very dissapointing.
The hotel is centeraly located near the train station (1 min.).
The restaurant and bar were closed on Sunday. Breakfast was incomplete most of the times.
Reasonably priced and equipped. Close to restaurants and a walking distance to the business center in Guyancourt. I plan to stay there again.