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The bed was very comfortable and the bathroom was functional Institutional feel, noisy air handling equipment and no access to local town.
A marvellous location, excellent comfort and services, reasonable rate, nice wellness center, excellent breakfast and very friendly staff.
Very friendly and efficient without being obtrusive Very annoying being woken up by greenkeeper at 6 am outside window mowing golf course with noisy machine. Too early to wake guests in my opinion. He should do far side of course away from hotel first. I would recommend hotel but would warn people about noisy golf course maintenance
The overall looks and environment of the hotel The very expensive breakfast
Good plain accommodation, with everything there that you need. Not luxurious but then the price was reasonable. The food was not good. We didnt try the exspensive restaurant as the food at the buffet wasnt great.
Very good restaurant Services e.g. spa, golf, were 'add-on i.e. hotel did not offer a package service
We went to Dolce Chantilly to get away and have a break, to relax and unwind. Exactly what we achieved. When we previously stayed at the hotel they had a buffet dinner on in L'Etoile Restaurant whichwe would have liked to have seen on again.
The breakfast was overpriced and cold
Hotel very clean, but too large.
great rooms,very clean, so quiet.good breakfast Big Hotel
The hotel was very handy for Parc Asterix and in the middle of Chantilly, near restaurants and the Chateux
quick check-in, friendly front-desk at 9:30 already no croissants / toast. breakfast not good value for money.
It was within walking distance of Chanitlly racecourse Tried to call reception but no one ever answered the phone!
very good location near to town centre and chateau, close to station and only 25mins from Paris Gare du Nord etc. Fine hotel, but I don't think you should have to pay for out-door car-parking at back of the hotel, especially at weekends.
no breakfast included in the rate of the room
Large, clean, well appointed rooms No bar
the location of this hotel is good easy access to all of chantilly chateaux race course restaurants bars museum breakfast too pricey shower curtain was missing in one of our rooms asked for one but it did not arrive
Receptionist was friendly and helpful The decor looks and smells old, with badly lit corridors which are unpleasant.The TV was a portable, about 10 years old, with poor reception - strange, considering the 3 satellite dishes outside the window :-((
Efficient and well-run. Was happy to re-book for a return overnight stop.
The location was good, very comfortable room, quick lift, interesting reception area, light and airy breakfast room. Nice, soft water in bathroom. We stayed in August when many staff possibly on holiday. But the gardens looked neglected. Flowers and lawns in the town much better looked after. One out of three lights in the bedroom did not work. We expected housekeeping to put right - but not done. Towels rather thin - not worn out but just of poor quality. Soap could easily be better. Almost too small to get hold of and no perfume at all. A sign (small card in the bathroom) to say 'unperfumed soap available from reception' would enable the majority of us to have a small, hotel-size tablet of Roger and Gallet soap or Bronnley ( who make soap for Harrods I think, from Brackley, UK) and enjoy using.Breakfast was all right but uninteresting..Hotel's Indian restaurant was not good at all!
Setting and building were beautiful, staff very courteous, proximity to airport without airport prices, room was very nice and clean, beds comfortable. We can find nothing poor to say about the building, staff and setting. The meal, although tasty and with a nice presentation was a little sparse and the wine portions a little light. The second glass of wine was particularly light and was poured at the table by the waiter into the same glass rather than brought in a fresh glass from the bar.
entironment is very good, room is clean. Silence. Breakfast is more better than the other hotel. No
The hotel staff was extremely friendly and cooperative NA
Hotel staff were very friendly although not all of them in the restaurant/bar spoke English which made things a bit more difficult
staff and ambience
Food in bar not hot enough. Menu a bit narrow and exotic.
Convenient to C.D.g airport but much classier than the usual airport hotels. Currently there are renovations taking place but they did not detract from the luxurious accomodation and although my evening meal was quite expensive it was worth every cent.
Secure, quiet and well maintained hotel that is ver convienent to Charles DeGaulle Airport in Paris. I am sorry that I did not plan for more time to spend at the location. Absolutely no complaints.
Not too far from CDG and better than the chain hotels at this airport.
Beautiful Chateau in charming Chantilly area! Extra special with the golden leaves of autumn! You must look around their grounds. Whilst superb quality, the restaurant was pricey...
location, food They gave us a twin not a double - no champagne on arrival.
Loverly setting good restaurant and swimming pool. 5pm check in not too good considering check out is 12 noon.
lendroit et le batiment le tapis plein,la peinture de la chambre ainsi que sa grandeur.pas d'endroit pour déposer la valise
Very nice location and setting. The main building is historically interesting. The staff were friendly, and the room (in the main building)was large and comfortable, with the exception of some rather strange designer chairs. Nothing was quite as it seemed. The bar was luxuriously appointed, with a pleasant outdoor area, but service was intermittent - someone turned up every now and then to have a look. Bar prices are extremely high - would have been ok if the service had matched them. The (free) Wi-Fi wasn't working when we arrived, and it came as a surprise to the staff when it reappeared the next (Sunday) morning. There was a weird emphasis on security - a barrier at the main entrance when we returned to the hotel at about 9.30 pm, with one security man to take the car registration number, and another in the reception area. Perhaps a VIP was dining. For the room price, air-conditioning might have been expected, but was absent.
The front desk staff was impeccable. The bar staff lacked personality and the menu left much to be desired. The room was disappointing as there was no character associated with the rest of the hotel.
the bed rooms we did not see a lounge only the bar
A grand chateau hotel with good facilities in an excellent location. We were upgraded to a deluxe room which also helped us enjoy our stay. The service in the dining room did not match that of the rest of the hotel or the standard of the food it served, which deserved better.
Despite being very busy with conferences, the staff and kitchen performed at a high standard. Cuisine is definitely worth a Michelin star - we had a first class menu with all dishes well prepared and presented - and the prices for fine wines are as reasonable as they may be in France. Lovely ground, quiet, and quite efficient staff. For us a far more pleasant alternative to fighting the traffic from Paris en route to an early flight from CDG. Staff generously upgraded us. It seems a bit understaffed; this feeling may relate to our late arrival in the afternoon.
The staff was vary friendly and helpful. It would be helpful if there was a check in possible by at least 1200. Most US tourists arrive at CDG very early in the AM.
Nothing special. Was a very short overnight stay. For this kind of hotel it was surprising there was a waterboiler set in the room for making coffee/tea. The heating was shut down (or broken?) in the morning.
Good standard as always. None
Restaurant food was much better than the last Campanile I stayed at - a very pleasant surprise. This however does not justify the increased rates for "New Generation" Campaniles - all the other changes should be part of the normal maintenance of the facilities. Although it was a "Next Generation" Campanile it looked rather run down from the outside. Paint was peeling off the outside stairways and walkways, the fan on the kitchens was very noisy (needed urgent maintenance to stop disturbing guests) & even the large Campanile logo was crooked! The room was fine (if you .like green) except for a confusing switch for the bathroom heater and a few loose fittings (e.g coathooks and shower head rail).
Courtesy and quietness Room light bulbs U/S on arrival but quickly replaced on request.
value for money
Out of the way in nice setting but easy to get to from Aix. Very helpful staff. Very nice "resort like" athmosphere.
Freshly laundered linen, warm room. Very clean and good power shower with hot water. Secure parking. Functional room. I was happy to pay in cash but no receipt was offered nor given . Since this was our first stay at this hotel chain I was unaware if this was normal. I was a little uneasy but we enjoyed the stay and thought it was good value for money.
The hotel rooms were very modern and clean. staff were very helpfull
very convenient for Chantilly town and out of town shopping centre the room was a bit on the small side relative to what it costs
wacky room, alternative food options, free parking. Free internet actually everywhere, not just in public areas (too many hotels claim "WIFI everywhere" when it is not the case) my stay coincided with a sales reps' training meeting - nice for the hotel I realise but irritating to be surrounded by smell of cheap after-shave
The staff were very welcoming, and went out of their way to be helpful and friendly. The free wifi throughout the hotel was a definite plus, too
Setting was beautiful and staff were extremely helpful.
package / special deal and the overall level of comfort ( Bar / Newspapers / pool table / Large screen TV ) Very helpful staff in all depts. No kettle / tea making facilities in bedroom
very peaceful and very good breakfast
Beautiful grounds, swimming pool, very clean room, excellent breakfast within a large timespan so you don't feel rushed. Kids in the pool could be loud! Restaurant was shut due to a wedding party being there but there were others a short drive away.
The food was very good if a little pricey. Wine very expensive. The room was in need of a makeover as was the bathroom. There was no mirror in the bedroom at all!
A lovely hotel in a beautiful setting. Great food in the restaurant.
Peaceful location, car needed, easy access to main road system for visits in the area. Rooms in Annex are good with french doors, plenty of air when hot and tiny balcony, very clean, no hospitality tray. Good pool area outside, small park for walks, restaurant closed during our stay for wedding, breakfast averge.Staff very helpful with good English.Overall good value for money, very enjoyable stay Lack of hospitality tray in the room.
The tranquil setting of the hotel and lovely gardens. It was an ideal spot to base ourselves to visit Chantilly and Senlis. Excellent food in the restaurant.
Nice quiet location, large pleasant rooms Standard of breakfast for the price was not very good - not a lot of choice eg of cheese and only charcuterie was halal.
I liked mostly the people. Yes
Friendly staff and good basic cuisisne Smokey atmosphere
Friendly and helpfull hotel staff. English no problem. Decent budget hotel for short stays. Hotel room is a bit small but sufficient for short stays.
Car park, shoe shine tissue, breakfast well organized The fact that your staff enter my room while I was breakfasting, removing the tows too early...
Friendliness of the staff Sink did not drain; food was terrible--canned green beans and a rancid taste to the chicken dish. Not at all up to the standard for French food from any type of establishment.
It was cheap and close to where I was working. Nothing. It suited me perfectly.
friendly staff who were understanding about my limited French, although I did use as much French as I could!
It's very good hotel. It will be good, if possible to change\midify booking online (by internet), for example see reservation and modify reservation forms in www.hertz.com. After my booking online I haven't receiveâ an email with my booking information...
Nothing at all Only 1 small towel per person in room. Curtains were not properly fixed to rail. Linen was lying on the floor just outside our room on arrival and still there on departure. Room was definitely in need of remodelling.
The staff has been very professional and I apreciated the quality of the service and the comfort of the bedroom (bed and bathroom). It's the best IBIS hotel without hesitation I have seen. Nothing at all
Even though it was near highway, it was quiet at night.
good family sized room for 2 adults and 2 children @ good price. We enjoyed our breakfast. Check in and out was easy and quick. noisy at times, situated next to train line.
hospitality and service
Good breakfast, nice and clean accommodation Only one pillow supplied and was uncomfortable the first night until I was able to ask for extra pillows the next day. The shower and toilet was small and access to the shower was difficult for my large husband.
Staff good, good breakfast for the price, bed comfortable and room was a good size. Although on main road noise from road was not bad due to good quality double glazed windows
The staff was friendly and the accomodaton met our requirements. The otel was well placed for visits to local attractions.
Nothing Evening meal was ok but breakfast was very poor. rooms basic but comfortable.
Some work needs doing to the shower screen
convenient to reach, on the oustside of the city
Clean and pleasant Thin walls. Disturbed a little by other residents talking late at night. Breakfasts indifferent. Would have liked the option of hot food.
Breakfast was very good. The location is easy to find. Chantilly is a great town. The staff were helpful and friendly. Ther rooms were fine. It could do with a bar. (We were there for the Rugby World Cup)
nothing special The hotel is very far located from Chantilly and we found it very difficultly
Nothing,it was noisy and not clean. Also i had to killa lot of bugs.
way too small for anyone but a 10 year old child. shower was so small I could not bend over to soap my legs as a normal adult. overpriced for size. size and price
some good helpful staff no communication with you. we asked for a childs bed. we arrived at 11.00pm only to find the rooms were for one or two persons only.
Absolutely nothing! Worst hotel and hotel experience we have ever had in France.
The man in charge was very helpful and welcoming
quite loud during one night when a full bus arrived at 5:30 a.m. and the next morning from the construction vehicels of the next premise, starting to work at 6:30 a.m.
The customer service
selection of cable TV channels again, low budget... but I knew that going into my stay.
Quiet, comfortable room, good shower, very clean Not very accessible without a car and couldn't get a drink after 10
Location of hotel was exelent for are stop over through france to spain
No frills room for overnight bed.
If you have some noisy neighbours, you won't get any sleep. Walls are as thin as paper.
Parking The railway noise
The beds were more comfortable than last time and the airconditioning was very welcome
The excellent firework on the eve of july 13. Amazing!!! The ard keys did not work.
The young man at reception was very friendly and helpful. The location was good. The window had no screen for security if left open while sleeping. There was group outside downstairs talking till after 3.00am which affected us.
easy to find, free parking, local to a surburban shopping area. small cramped bathroom, with no fan or shower curtian/door.
Car parked safely, near to room Shabby, old furnishings. Questionably clean? Decor dirty (walls etc) Noisy, disturbed by other guests outside late at night.
The bed was comfortable and the area was good The shower head leaked, the room was not kept clean and tidy during my stay