Hotel in need of investment. Bar area poor, and the restraunt claiming variety of cuisine was inaccurate. Would not recommend hotel to any family seeking accomodation in Caen as there are no facilities in the hotel or in the vicinity of the hotel for families.
good location for Normandy Beaches No frills
The staff were very helpful and really polite and the breakfast was good It was a bit noisy and the view wasn't that great but then it was also very cheap so you get what you pay for!
Rooms were spacious and conveniently located next to a Buffalo Grill. Probably could do with a refurb.
Very close to the tram stop - tram goes into the city centre and you can leave the car at the car park.
Very friendly staff, clean, and a convenient location for Normandy business school where my daughter is studying. Also located next to Buffalo Grill which was excellent. Nothing
Overall the hotel was clean, The staff was helpfully Hotel returant wasn't open on the weekends and holiday so it made it hard to find a resturant for dinner.
The hotel was very easy to find from the directios given, only a matter of minutes from the motorway.. On arrival the staff were very friendly and helpful with an excellent understanding of English - far better than my French. The rooms we booked were clean and comfortable - ideal after a days travelling. If needed the bar is open 24/7!! Although there was tea and coffee facilities in the room there was no milk, reception was unable to supply. The dining room was not open as it was a Saturday night - however I can thoughly recommend the Buffulo Grill 2 minutes walk away.
friendly staff and ease of access as well as good value for money
staff were very helpful generally, hotel was very quiet and located very conveniently just off the Caen ring road.Parking wasavailable right outside my window as it happens, and was free and secure. Not really, the room fittings could have done with a few simple repairs, eg the shower riser clamp for the shower head did not retain the shower head in position, consequently the shower head slid down the rail of its own annoying accord. Also Tea / Coffee kit in room had no milk. Hotel had no maps available for the Normandie beach areas, which is a bit strange as its allegedly a popular hotel for visitors to that area??
Bars / restaurants on both sides of the hotel = a significant amount of noise.
The hotel Courtonne was in an excellent location for our 1 nights stay, nearby Resturants were very convenient, double room although very clean was small and it was a very small double bed, very friendly and helpful staff It is in a town, so noise of people having a party in nearby appartments could be heard into the early hours of the morning
The Manager was very friendly and helpful. The location in Caen harbour is excellent. The rooms were clean and comfortable. No
free wi-fi, position
Warm welcoming staff and a comfortable room at a low cost
The beds were very comfortable and staff were helpful. The location is a long way from downtown Caen.
very near to the war museum. you need transport to stay here.
Very reasonable restaurant. Food of good quality. Friendly staff. Rooms small but adequate for the purpose.
location of the hotel for visiting the normandy beaches which was the main purpose of our visit. Free parking on site very convenient. family room consisted of 2 rooms with interconnecting door. rooms adequate for our needs. kids delighted with free WIFI. did not get breakfast as 7 euros per head added 35 euros to our budget. Maybe if they offered croissant and drink for 3-4 euros we would have availed of it!
Good location,easy to find. Restaurant open to 9.30 pm which is not always the case in similar hotels we have stayed at and helpful as we didn't arrive until 8.45 pm The shower screen was too short and as a consequence the bathroom floor became very wet
Excellent value for money Perfect location for Caen centre and roads out Good food Welcoming and helpful front desk staff Convenient parking Cleaning the bedrooms needs to be a little more thorough(dust under the beds) Breakfast counter is rather crowded Hot water for tea and coffee needs to be filled up more frequently at breakfast time
The lady who checked us in was very pleasant, helpful and friendly. She also served us dinner and again was charming.
It was easy to find and close to the memorial. No one spoke much English. And good luck to you if you need to do laundry while staying there. No one could tell me where there was a laundromat.
Friendly staff, proximity to the Memorial. Tiny twin bed room that only barely had enough room for one small table, so one bed had no bed side table. In fact the room was so small that the curtains couldn't be pulled across without moving the one bed. Ridiculous. Plastic coated mattress covers meant very little sleep due to discomfort until we realised what it was that was making the beds so bad. Pre-fabricated shower-room.
The room was lovely and the restaurant was amazing. The location was a bit off the beaten path.
Courtesy of staff, comfort of facility, and value of money. The design of the rooms is outstanding. Hotel is one of the best I visited recently The choise available at breakfast.
Externally the hotel is like a factory unit but inside it's an oasis of charm and refinement. The hotel has a famous restaurant which, alas, is closed on Sunday nights.
Best food ever! None
The bedrooms were well designed and the beds were very comfortable....The restaurant was amazing for dinner with high class french cooking
Very pleasant, relaxing 3 night stay. Very quiet, as our room was located at the back of the hotel, away from the main road. (There were not may other guests staying while we were there.) The location is good if you have a car, both for the city centre and other places of interest close to Caen. Very comfortable clean room, lovely bathroom, excellent shower. Friendly, helpful staff. Breakfast was more than adequate and beautifully presented although limited in variety and probably not worth 15 euros - ours was included in the price. We had lunch in the restaurant on one day and it was a indeed a memorable experience! Definitely worth the money. After the second night,soap and toiletries which we had been using were replaced with new ones, which I thought was very wasteful!
Staff were extremely pleasant and helpful. Room was very elegant, modern and tastefully furnished. Breakfast selection was great and perfect for our needs. Superb restaurant. Only one English TV channel, BBC World News. No sports channels or Sky News.
Superb restaurant. The bedroom was very stylish and comfortable. Good car-parking and with easy access to the ports Needed flannels (face-cloths). Coffee making facilities in the room would have been helpful. These were minor imperfections
The courteus and cooperative attitude staff, quality of the restaurant, good service, parking Slow, almost unusable WiFi internet in the rooms
Very friendly staff and good breakfast. Hotel was very clean and well presented. Room was not serviced after our first night (i.e. bed was not made and towels were not changed). Hotel pillows were extremely thin and the second towel was only half size
Locati0n, price. Staff were the nicest people and helpful, breakfast good and substantial.
You get exactly what you pay for. Basic facilities at a reasonable cost, with an adequate breakfast.
Friendly helpful staff, dinner at restaurant was convenient and good, checking in and out was easy. Bathroom was small and shower awkward to use, bed covering was too heavy, to warm with it and to cool without it.
Very easy to find from Caen peripherique. Not much coice of eating places in immediate vicinity.
Ideal for an overnight stop before an early ferry. The bathroom could have been cleaner!
Easy stop over on the way to the ferry in Caen. Futuristic egglu/ferry cabin style mini bathroom with powershower. Receptionist not computer screen to book in, even though it was 10 pm. Gate on carpark at night which was good as it was located on a bit of trading estate. Bunk beds in the family room were ideal for our kids but might have been a little risky with 2, 3 or 4 year old kids. Map on booking site wouldn't print.
Friendly welcome; helpful with breakfast options for special diet. Handy for supermarket petrol.
ideal location for normandie beaches, pleasant staff, very clean
Room was very clean and appeared to be newly decorated. Wifi was intermittent.
Room (327) facing courtyard-very quiet despite city centre location.Excellent bed & opaque curtains-slept well. The air-conditioning was turned off.No fridge in room.Hot food not replenished at breakfast.
Hotel easy to find clean and tidy rooms staff very helpful No real bad points
Welcoming environment in the hotel. Comfortable lobby, nice and friendly service.
Car Parking was convenient and so was the postion of the hotel. The restuarant was expensive and poor quality by comparison
Happy that the reception staff spoke English and were helpful in booking taxis and advising re local information. I did not like the fact that I was unable to get any food before 7 p.m. in the hotel or in fact in the town. I had been travelling all day and there was nowhere to eat anything. Even the hotel's room service was not available in the afternoon - not until 7 p.m.
Proximity to centre of town terrific. Underground car park very convenient. Easy access to restaurants, shopping and Chateau.
friendly staff easy parking cost
Very noisy outside late into the night. Duvet too heavy and therefore too hot
location,room,breakfast,room service and staff excelent
The location was good, and on Sunday morning there was a market outside.
Very friendly and helpful hotel staff. Excellent location very close to old city centre, shops and restaurants. Wonderful buffet breakfast. The 'standard' room was a bit on the small side, but ok. We had enough room for the 2 of us.
was wonderful and friendly. Diner was outstanding! too much rain...but I guess you cannot control
Quiet, parking possibility, very good situation
Superb food and service
Hotel is clean, quiet and has very helpful staff
Outstanding food, excellent staff, wonderful atmosphere, good location. I first stayed here about 15 years ago and the level of service and quality of the food has been maintained with the same level of excellence and care - an outstanding tribute to the dedication and care of the management and staff at Le Dauphin.
A high standard hotel in an excellent city centre location. Good parking.
Excellent location for town of Caen. Good for shopping. Parking a problem. Breakfast not good value for money. Nice hotel overall but for a 4 star rating needs a bit more. Bathroom very sparc with accessories, hair dryer very poor wall mounted. Bar expensive for drinks.
The service overall was predominantly very good, especially at the restaurant. On arrival we came down for a drink after check in, we were kept waiting about 20 minutes before we were able to get a drink, I had to ask her her 3 or 4 times during that period,This was the only blip, the service thereafter was very good from the reception desk.
The hotel is immaculate. The proprietor, Mr. Regis is very nice. The room was very quiet and the wifi worked well. He operates a bar/cafe on the premises as well. There is no elevator but the proprietor carried my large suitcase upstairs for me.
Friendly staff,excellent location
central location, overlooking a square with trees and flowers
Town Centre Location was very good No parking, however public underground opposite
The behavior of the rep was very good.And they can speak English very well. I wish they serve only boiled egg at the breakfast.
Location, modern, clean no
Proximity to the airport was important, we enjoyed the breakfast at the loby restaurant as well.
excellent location, clean and modern and quiet
The staff were very helpful and the rooms were cleaned with fresh linen everyday. The hotel is very central and there is a short walk to shops, food, restaurants. Breakfast is reasonably priced and car parking opposite is also reasonably priced for 24hrs. It would have been nice for the hotel to have a restaurant for evening meals and a better bar area. The rooms lacked comfortable seating.
The room is in good sizeand internet is perfect no
One of the better hotels I have stayed in, it ticked most of the boxes. Clean,Friendly, Helpful, Location etc. The rooms were too hot, the air conditioning unit did not work it continually blew out heat.I switched it off and slept with the window open
Excellent hotel in central Bayeux. Very good staff, good restaurant. Sink in one of the rooms had no plug and the water would only run if you held in a button
24hr restaurant, very near to the parking, tapestry etc Room not as good as it looks on the net, tight. No elevator (3 floors). Wifi did not work.
Very centrally situated One of the bedrooms had a defective light & the kitchen outlet fan smells came into the room. However, a change of rooms was promptly organised.
Stayed three nights, very pleased with our holiday vacation at the Hotel Reine Mathilde. The room is very clean and comfortable. The restaurant has good food and excellent breakfast. The hotel staff is very helpful and friendly. I would definately stay here again in the future, it is an excellent hotel, the best one we stayed in during our vacation. None.
Hotel clean, great location, and fair price. Staff was good too. Room was just fair. a bit rundown- no elevator
Very nice hotel, price was what attracted me but once there I appreciated the resturant hours, we could eat when we were hungry.
The convenience to all the places of interest that we were interested in, ie normandy landings etc
The hotel is in an excellent location, near D-Day tour departure points, The cathedral and the Bayeux Tapestry. Excellent service.
convenience to the centre of bayeux and all its attractions The rooms on the top floor under the roof had very limited headroom and were claustrophobic, especialy as the two of us are tall
Room was nice and clean - staff understood English and was courteous & attentive - adjoining indoor/outdoor restaurant was convenient - cost was very affordable. Would definitely frequent again Street parking is metered during the day (0900-1900) with 2 hour maximums - free public parking is located quite a distance away but was filled to capacity
The attendant woke up to let us in at 2:30 in the morning. But that was only because the 24hr check-in machine only gives you a card to open a locked door, prompting you to call her. This hotel is dark, dirty, and smells like an overzealous taxi cab air freshener. The true underlying putrescent stench is only thinly veiled by the noxious semi-sweet odor covering it up, however the mixture of smells does nothing to mask the overall, "ickyness," of the furnishings, walls, bathrooms and water-closets. Spend the extra five euro and stay somewhere that doesn't make you want to sleep in your clothes.
It had a bed and a shower, cheap! Staff do not speak any English; rooms smelled; nobody available after 9pm; called them to try and let them know we were going to be late but they did not understand me! On line booking did not register in the machine outside as we arrived after 9pm - we had to book new rooms with a new credit card.
Could get in late at night using credit card - brilliant. Clean, fairly comfortable basic hotel. Would use the hotel again as it was great value and had somewhere to park the car and trailer.
Staff was helpful and polite at all times, the accommodation and breakfast were adequate - and good value. Would have preferred shower within my room
The staff were excellent
Good situation to visit Caen & surrounding towns Restaurants/supermarket etc all within walking distance easy access off periphique very pleasant situation State of room could have been better presented toilet door on bedroom side had not been cleaned evidence of spillage of unknown liquid quite visible toilet seat requires changing due to extensive wear light in shower area off after approx 10 seconds/no visible instructions for shower usage
Easy access. Clean, basic room. Breakfast very good value. Having shower in corridor was the big disadvantage for us.
The rooms are very basic but at the end of the day you get what you pay for. It is also cheaper if you don't book via the internet 3 euros.
We liked the fact that you could enter the hotel whatever time you arrived and the procedure was simple. Where are there others? On our second visit a week later we did not book in advance and the room was not as clean and the toilet top broken off. Did like the simplicity of it though
In a good location for the route I use, rooms adequate for short stay
Very accessible location, restaurant was good, would recommend.
Clean, comfortable hotel. Some members of reception staff were rude and unwelcoming.
Good for staying for a night. Not the worst of the Novotel hotels (comparing to Le Mans at least), but will not stay there next time. Actually do not recommend Caen at all, Rouen is much more interesting.
Large, comfortable and clean room and spotless bathroom. Easy access by tram into Caen centre.
An excellent hotel to use for a night's stay whilst travelling through France. Clean, comfortable & a good atmosphere.
The room was comfortable and spacious and close enough to Caen In the room there was a chair which was a little bit dirty.
Paper cups and poor tea / coffee making facilities. The cost of drinks at the bar. Lack of bath towels in the room
excellent launching site for surrounding countryside
The hotel lobby was clean and the outdoor pool area looked nice It was not clean at all. Our room had filthy carpets.
Location a little out of town centre and right on the ring road. In room internet was advertised as being free, but didn't work at all and hotel staff had no idea about it.
Staff really nice and helpful, perfect location on the port and 2 min walk from the main center. A bit noisy at night, but bear in mind the place is in the main center, surrounded by bars and pubs.
My parents came over to visit us in Europe, my dad wanted to go to Omaha and Utah Beach, the hotel is very close to both so it was a great location and for what we paid per night the hotel was great.
The staff were friendly and efficient. As I said above, the staff were friendly and efficient but I drove past the hotel at first because the place is so dark and not very welcoming. The twin room and toilet on the 2nd floor smelt and felt damp and the bathroom was bit of an afterthought. This hotel needs some money spending on it to bring it into the 20th century let alone the 21st. If the wife had been with me I would have left and gone somwhere else. Also, at e50 per night it is very expensive for a single traveller and e7 for a bread and jam breakfast is over the top. However, in it's favour a lot of the other hotels in the area don't look any better. My room overlooking the port unfortunately meant I was kept awake half the night by singing drunks and fat girls standing in the road trying to do a belly dance. Gruesome. Thought I was back in Hull. Sorry, and it's no reflection on the staff but I won't be going back.
The hotel staff were extremely friendly and helpful and made our stay very enjoyable. The hotel is clean and comfortable and our bathroom was fantastic with a wonderful bath. We really enjoyed our stay and wuld recommend the hotel to others.
Location was fantastic, walk to sights and restaurants, parking avaliable opposite hotel. Lovely Port view.
The staff were very friendly and helpful. The room was not very big but big enough with a good sized bathroom - no shower but a shower head on the bath. The hotel is at the port and we had a very of it from the room. Not too far from the train station
As in many other cities in France, the service in the hotel makes you forgive them some other things. Nikolas advised us everything we need and even exceeded our expectations in his hospitality and willing to communicate in good English. Seems we had the smallest room (203 if I am not mistaken), but with biggest bathroom (we've rechecked on evacuation plan). Everything was veeery simple, but clean and cosy, the price is fair. The street wasn't too noisy, hence I slept well for 2 nights we spent there, that is very important. WiFi worked well. Breakfast was tasty. The room was slightly claustrofobic at first sight, but that wasn't a big deal for us. important for drivers - parking is not private and can't be reserved. It is in front of the hotel, but public and between 3 and 10 pm it can be really hard to find a place. But you should just "hunt" it for 5-10 minutes and most probably somebody will leave. There are other parkings in 5 minutes: open near marina and also underground under chateau, but I don't know the price.
Location is great. Close to city center and we could see the beautiful chapel from our room. Price was pretty good and the continental breakfast was surprisingly good. No internet service despite what the hotel staff said. It needed to be reset but the staff is not available after 10:00 pm.
It's ok, nothing special. The house is really nice, but they make you use a side door, and except for breakfast, make it clear you are not welcome in the area.
Great location, close to train station and main attractions of Bayeux. Very thin walls - was thankfully next to quiet couple, but wouldn't want to stay near honeymoon suite!
A perfect place to stay -excellent location - only a few minutes walk from the town centre. Nice art deco/contemporary decor and a lovely smell in the stairways! Could do with tea making facilities
Beautiful hotel in a great location on the edge of town. They were very friendly and the room was great. None
Beautiful building, modern, clean interior, free wifi
The hotel was extremely quaint, maintained very well, and was an ideal location for exploring the several attractions in Bayeux. While Monique, the proprietor, doesn't not speak English, she communicates in a way that is very accessible (and I found this to be excellent French practice :) No complaints.
Immaculately clean room in a lovely house. Withing walking distance of Town. Free parking across the street. No tea or coffee making facilities in room.