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The hotel was easy to find and all the staff were very helpful. Location is good if you need tio travel across France. The breakfast was €7 but was very bad value. There was really no service and the selection of food poor. But it would not stop me staying in the hotel again, I just would not have breakfast.
Clean and comfortable with friendly staff. Good value, good location for my business in Le Creusot. Modern restaurant, with reasonable choice of dishes, fixed menu or a la carte. Eat outside, in a covered veranda or inside the restaurant. Room had a nice sized en suite, with large shower cubicle two shower heads, well decorated and maintained. The AC was either being installed or overhauled, and was not operational at the time of my stay, however, two fans were proved which proved more than adequate for my stay in July 2010. I have further business in August and will use this hotel again.
The room had a bed. Restaurant looks like it serves really good food but we did not try. This was surprising based on the rest of the hotel. The room looked as though it had been burgled. There was very little in the room apart from the bed which wasn't great. The carpet had white-ish stains all over it - did not remove shoes. Bathroom was clean but very sparse. You have to bring all your own toiletries unless you are happy to use liquid soap from a dispenser on the wall. The light in the bathroom was really bad and I am not sure if I went out looking like Coco the clown as I could not see to do my make-up.
The staff was generous and cooperative. They offered the use of their computer when I needed to send an important email. They were helpful and friendly.
The friendly reception,,lovely room with nice touches like chocs and pots of local mustard,excellent presentation when we asked for afternoon tea and also for breakfast. The hotel restaurant is indeed special. Hotel is easy to find and so convenient for the autoroute
Very friendley staff There is no inside connection between the hotel and restaurant.
Location is excellent. Superb restaurant. No drawer space.
We just had a quick overnight stay but we had a lovely night. Excellent breakfast. Room were comfortable with lots of very nice little touches - sweets, mustard and overy toiletries in the bathroom.
The constant warmth of the place and the nice location
Very comfortable room, with shower including body jets and hammam feature Rather difficult after an excellent dinner, to be asked to place your order for breakfast next morning. Breakfast at 26 euro, far too expensive
Staff were very friendly and helpful. Too expensive. There qre cheqper otels in Tournus which you did not tell us qbout.
Elegant "ambiance", kind and efficient service at the reception, good cooperation with the restaurant, quiet surrounding. All good qualities you expect from a French hotel. We missed the sign for the hotel on the Route National 6, but this might be our mistake.
It was clean, service efficient, the hotel is convenient with a large off-road car park and the staff were friendly and helpful. The room was an odd shape with no views.
Helpfulness of hotel management. Good breakfast and free internet. Near to town
The hotel staff are very friendly. The room is very clean and the beds were very comfortable. Super shower. There is no restaurant to have dinner at the hotel.
Very clean, quet, resonable priced. Good breakfest.
The hotel was roomy and wonderfully clean. Our hostess was a pleasure to meet and was very helpful and friendly ... great hotel to stay in, in a wonderful village No restaurant at the hotel but a great pizza place just down the road with a beautiful river to eat it beside and plenty of pubs ... would love to come back one day. No
It was clean and very quiet as it is situated next to the autoroute. Lovely views from the breakfast area which was serviced efficiently and regularly. Breakfast food and drinks were good and tasty. Our room was on the side of the hotel facing east away from the autoroute. It may be less quiet on the western side facing the autoroute The room had a link door to the next room and if the occupants had made more noise than they did it would have been uncomfortable for us. The shower head fitting seems way too high up on the wall for shorter people to reach and adjust.
Convenience to motorway and cleanliness Nothing
Hotel was in good location to the motorway and ideal for stop over night. We drove five minutes from hotel into centre of town easily to sightsee. Hotel was clean and breakfast pleasant. Owners spoke English and were very helpful. Plenty of parking in hotel car park. Location of hotel good but not in particularly picturesque surroundings just outside town.
Freindly well run clean and comfortable with a good breakfast, safe parking a perfect stopover or short break hotel, and very good value for money. I would have no hesitation recommending this place for its purposes.
The welcome was good and helpful, and recommended a restaurent within walking distance. Our room on the side away from the Motorway has a good view over the Burgundy countryside, particularly if one ignored the builder's works just in front of the hotel. The morning sunrise was beautiful. Proximity to the motorway. Ask for a room on the East side of the hotel
See answer to question 1. Its location in Tournus is very useful. No.
good room, quit, well maintained , spacious and clean The bistro food was ok, but nevertheless expensive for the offering.
Very well positioned to explore beautiful Tournus with its Abbey, good shops and many restaurants Overpriced for what they offer. Breakfast is extra, parking is extra unless you leave your car on the street. Our room was in an annexe which did feel rather second best and reaching it was a trek - up in one lift, down a corridor and down in another lift. The food in the bistro was very average
The room, large and comfortable, with a nice bathroom, good beds and very quiet during the night. The dinner at the bistrot was not fully satisfactory. The breakfast was too expensive.
Easy to find from the autoroute I would not recommend it as a 4 star hotel. If you really want a bourgogne hotel, I would look fo r something else.
Lovely hotel suited in gorgeous old french town in the champagne area, warm and welcoming, lovely open courtyard restaurant with cover in evening, really sweet, good food, very enjoyable stay Toilet light is on timer, which goes out too soon
The staff were very courteous and helpful if a little serious. The room was excellent for our needs; 2 adults, 2 children, 1 infant. Very well equipped comfortable and clean.The location was also very good, just off the motorway but on the edge of a quaint little town (Tournus) The dish we ordered was one of the worst the worst things I have ever tasted (andouillettes). Both me and my wife are both fairly accommodating and adventurous when it comes to dining but we both took one mouthful and sent both meals back (the first time we have ever done this)To be fair the hotel didn't charge us and replaced the meal with a second dish which was fine.
We enjoyed our stay in double room.Very modern and confortable rooms: right size, advanced bathroom, safe deposit in the room, air condition, magnetis card keys. The one of few hotels in Burgundy which offers free WiFi. Polite receptionists (instructed us to visit right place in Beaujolais village Julienas). Buffet breakfast for 16 Eur seems too expensive. Choice of food and volume is less than in other hotels for the same or less price. All the rest in hotel is just excellent.
Comfortable room, and quiet. Very pretty town. Impersonal staff - and a 20 Euro charge for the dog
Mme Marion was a pleasure in arranging local wine tastinfs and providing input into activities.The restaurant is a must!
I felt welcomed at check in, the room was well appointed and new. One of the best rooms that I found in my 3 week trip to France. The food in the hotel restaurant was expensive; although it was delicious and well prepared.
We have had a beautifull time at the hotel. The room was good, the staf was very gentil and we will certainly recommend this hotel to our friends. We were looking for something in the neighbourhood of Taizé, and this was a good place. Ehhhh.... no.
We were in this area for business, and took a pot-luck stab at this hotel, we were not dissapointed at. I would with out doubt return to this lovely hotel, but this time with my wife! no
Excellent location. Great view. There is also a superb restaurant with very friendly service. Need to reserve before arrival. The pillows are not very comfortable.
We were made most welcome by everyone. The room was nice and roomy and very warm and comfortable. The food and the service from the M'd was really excellent. We will definitely return there soon.
We thought the location was splendid and the room with a view was first class. Breakfast was fine. The bar staff were non existant. Being old fashioned we thought the dinner was very disappointing.
Beautifully situated in rolling hills of vineyards, the outlook is superb. Nice pool in garden. Decor was tired, wallpaper threatening to peel off, paintwork in need of renewal. The restaurant was ambitous but failed to deliver against a pricey menu with flavour combinations which just did not work. With a price for continental breakfast of €18, the hotel was trying (unsuccessfully) to deliver a package of luxury but instead must be classed as pretentious!
Nice environment - excellent food - great views - it lived up to our expectations Room was crampt for 3 people
location Didn't take Amex cards
First of all the staff and the services.
Nice country side hotel. A good base for exploring the Burgundy wine road. Pool area is very nice. Breakfast is too expensive.
Nice garden with pool and outside restaurant the small room with small window at the parking side
Nice hotel with heated pool, garden, outside dining and refreshments. Very godd food, excellent staff.
Restaurant is really excellent, astonishing quality and value for money None
Excellent restaurant and helpful staff,Pleasant pool with good poolside service None really poolside shower base dirty
The food was excellentand the service good.Rooms were renovated, comfortable and clean. romms not well sound insulated
The rooms are extremely comfortable and well-appointed, think recently renovated? We had stayed there before and return in the expectation of an excellent dinner outside on the terrace. We were not disappointed; the meal was up to its usual high standard. Breakfast buffet offers an excellent selection including fresh fruit, muesli and natural yogurt (the last being the indicator to me of a decent hotel).
service was friendly and efficient ie quite fast.We also appreciated the up-dated bedroom and the pool looked very nice but we were too late to benefit!
Pleasant Location & quiete and very good food and restaurant service
This is the second time I've been in this hotel in the last month and I enjoy it a lot.
I liked the standardized service you get at all Novotel hotels, where you know that you cannot go wrong. The room was spacious and clean and the hotel leisure facilities very good.
I always go to this hotel whenever I travel to Burgundy. It is a good hotel with a superb cuisine and wine collection.
good size room, good breakfast
Hotel staff/ services/ breakfast and dinner
Nice clean room, good bed, pleasant breakfast. Indoor parking, by the hotel staff. Unfriendly welcome by indifferent hotelmanager, in contrast to good service by other personnel. Heavy traffic noise (cars and trains) throughout the night. It was impossible to keep the window open, which made sleeping difficult, because the room was very warm. The stair- carpet was totally worn out, which makes using the stairs very dangerous.
Smelt of gravy. food in restaurant was inedible and expensive
environment audibility, necessity of elementary small repair.
many restaurants in the near of the hotel bathroom and toilette are not realy new
shampoo. There is no shampoo provided by the hotel. I use to expect one in this kind of hotel
I liked very much the style of the hotel, the restaurant is very good. A very good value for money Poor english knowledge, Bathroom to be refurbished (tile on the floor broken, no airdryer
The maitre d' is wonderful. The food was very good. And although the outside temperature was below freezing, the whole hotel was properly heated. Our night receptionist, although charming, needed a hairbrush and a smarter jacket.
Very quiet, comfortable bed
Staff spoke English willingly.
Nice circumstance, reasonable price.
Attentive personnel and a gigantic wonderful park right on the grounds No elevator.... But this wasn't a huge problem because I didn't have much luggage.
Good Breakfast and great to be so close to a lovely park however . . . Beware some rooms are very smoky and we weren't able to change to another.
This is a modern hotel, clean, comfortable rooms although lacking in any character. Staff very friendly. Breakfast excellent and good value. Don't bother with the hotel's restaurant in the evening though, food is poor and over-priced, although again service is very friendly. Hotel is located on a dual carriageway about a fifteen minute walk into the town centre.
Good restaurant, pleasant room. Good breakfast. Staff in restaurant were very good. There was no-one there when we arrived (after check-in time) and ringing the number on the door did not get anyone to come. Luckily we only had to wait about 20 minutes. It was a bit away from the main part of town.
For the price the rooms were clean and the staff were friendly. The room didn't have any air con and was quite small