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Great room, very clean, feels like home. Breakfast was also good. We loved the time spent in the Matterhorn Golf Hotel. Hope to come back again to stay longer + explore more. Thanks
We stayed at this hotel for it location and price. The service was excellent and Maurizio the owner very helpful and attentive. Location was superb an ideal base to explore the Matterhorn and beyond. Rooms were a good size, clean and comfortable.
The staff really is first rate here. The food was also very, very good. The owner is in staff and takes a personal interest. The facilities are just not that nice, and it is a train ride to Zermatt to go skiing, plus the location is very, very sleepy, so there is no major nightlife, not a large selection of places to dine...
The innkeeper has a genius for hospitality. It was also a bit off the beaten path in a scenic and quiet village while still being conveniently located.
Very helpful hotel staff/owner. Location is near to Randa station but there are 2 stops away to Zermatt.
The owner is the best about the hotel. All together the hotel is excellent for any traveler, only the hotel is bit far from the Randa Station but still it is only 10 mins walk. But the good thing is that if u call, the owner will pick u up and drop as well. So with that money, Service is unbelievable. No other choice for me if i will have the chance to go Zermett area again.
I enjoyed flexibility of the staff, e.g. it was possible to cut my stay without penalties, the kittchen and the bar were opened for us under request though they had been closed accordingly the timetable. I think there should be more variety in food during the breakfast, however the price for the meal was as chip as it could ever be.
Friendly, family feeling, shuttle to the station Might benefit from renovation
Enjoyed the location, close proximity to the train into Zermatt. Hotel was under new management and renovation, but the owners were very accommodating. Need to change the name on the front of the building.
Everything. Starting from the location, staff, food, comfort...everything was awesome.
The staff and the service is excellent. Most of the rooms has mountain view and the room is quiet and spacious. Very clean and comfortable to stay. Will stay there again when I am in Switzerland next time. Grachen is about 1.5 hours travel from Zermatt so be prepared
We enjoyed our 3-day stay in this hotel very much. The employees are very friendly and professional. The breakfast buffet is great, we did not miss anything. The location in the village of Grächen is very nice, although one has to consider that it is 8km uphill from the main road towards Zermatt, and it is up to you whether this is an advantage or a disadvantage.
We greatly - from a to z - enjoyed our stay at the Turm Hotel. Just love it.
Good hotel, cosy, nice people Nice breakfast, with nice facilities sausa etc
They upgraded my room to a balcony w/ mountain view, so I couldn't be happier. The location is an easy walk to the train station. Breakfast is hearty, and even the restaurant has an unbelievable view.
near to Zermatt, and next to train station. Parkservice and friendly owner. small kitchen in the room roof llitle too low in my room. but no problem for young people.
Clean, modern, well equipped and perfectly designed rooms, kind and nice owners that help us to arrange our short visit to Matternhorn on high level and answer on all questions on details. Hotel located in 10 meters both from rail station and tourist information center and just 15 minutes from Zermatt - ideal location. Big own parking free of charge. Fast and stable Wi-Fi internet access. And all these for very competitive and attractive price. One of the best hotels during our 11-days trip around the Alps. There are no any problems, all on high level of service - fully satisfied and good emotions during the stay here!
This hotel is located directly beside the train station in Randa. From the moment we arrived we were made to feel very welcome there. The customer service was second to none. The room itself (ground floor, next to the computer station) was recently renovated with a warm and cozy feel and the bathroom was stylish, clean and spacious! Wifi was available free of charge in the room and a PC internet station is available for those travelling without their own laptop. Parking was free and the warm croissants for breakfast were delicious. Randa is a sleepy little town which was perfect for us compared to the touristy vibe in Zermatt.
The people there are very nice and hospitality, the location is close to the train station so very convenient . The decoration is so cute different from other hotel.
It is the best hotel we have ever stayed in our Europe trip. Reasonable price, nice room decoration, excellent bathroom, stable wifi, good services and rich breakfast provided. The hotel owner was eager to answer all of our questions and helped to solve problems. We also had a dinner there and the food is delicious. We are satisfied with this hotel.