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Great quality and service staff friendly and helpful
Everything from the initial impressions on arrival through to the wonderful meals. We enjoyed taking walks on the grounds and swimming in the indoor pool. All the staff in both the hotel and restaurant were extremely helpful and made us very welcome. If only we could afford to return every year.
The attitude of the staff. The predictability of the service. The cleanliness. It's only a small point but the snacking menu is a bit light. As we arrived on public holiday, we couldn't easily find other places open. SOme items on menu were not available. No great problem. We were looked after well.
Family room booked, double bed and 2 singles. Stopover en route to holiday destination. Excellent room and shower room. Clean etc and really good value 64 euro for the room. Secure location, we arrived after midnight and needed to telephone the hotel so that they could send security guard to open the gate to let us in (took less than one minute). Modern hotel. Excellent value. no negatives but we arrived very late and departed the next morning.
User friendly easy to find we enjoyed the restaurant car parking easy with easy access to main roadNo No
Convenient location, rooms reasonable size, efficent reception staff. Large party dining meant slow service at dinner, plus they had run out of some dishes. Bar was closed.
Most noticeable was the friendliness of the staff. They were also very helpful. One lady on the reception actually offered us her own personal umbrella on the Sat when we were going to attend a wedding as it had started raining outside, which was very very nice of her :) The beds were comfy and the hotel location good for trips into Nantes city centre. The bathrooms could use some updating with proper shower heads and shower curtains that fit the tub. Also, the buffet breakfast needs some improvement as the selection was not always fresh and there was not a lot of choice either. Lunch menu was also very limited ( couldn't even request a salad, as it was not on the menu ! )
Nice foyer and bar area. rooms very basic for a 3 star, not even a kettle in the room. i requested a table for dinner on booking but there was a wedding on and no food for guests. next night there was no catering due to changeover of chef.
Clean, spacious enough and a settee to read or watch tv Lack of towel rails in the bathroom
The garden and pool area. Also very good restaurant. We did not have air conditioning in our room.
Comfort ~ great, facilities ~ great, food (dinner) ~ superb, breafast ~ excellent Nothing we didn't like .. we were 'stopping over' en route further south in France .. our cars were full of luggage etc. A garage or secure compound to enable us to leave the cars packed overnight would have been excellent and worth an additional charge.
We arrived at the hotel 1.30am was nobody inside but short notice was left for us how to get in. The swimming pool had a green water.
We arrived at St Malo on the ferry bound for the Royan so locationwise it was ideal. A few miles before the confusing Nantes ring-road. Just by the N137. The family room was very spacious. Tthe restaurant menu was not ideal for families with young children (A La Carte), however I guessed this before booking so it was not a big deal.
Restaurant was good quality but quite expensive. Very close to Route National and not as well situated as web site suggested. Facilities in room a bit basic for the price.
When en route to chanel ports excellent gourmet stop off Breakfast needs improvement
The restaurant was a bit dated and the food was expensive and not very exciting.
The food. It's next door to the Nantes/Rennes road, which wouldn't be much fun for a week's holiday. Fortunately we were there for one night. There was a large cordoned off hole in the lawn just outside our room. Not pretty!
The hotel we stayed at was lovely, friendly hosts, clean rooms - lovely new swimming pool and a peaceful lake to walk around. Close to Saumur which is a lovely area and plenty to see in this area. Maybe have tea/coffee facilites would be nice but other than that I would recommend it.
Friendly staff and very nice dinner. Good with the kids aged 8 and 13 No stationery/pens/pencils/ in the rooms