Saint-Ours (Savoie) Hotels

This is not a four star hotel. 3 stars would be more appropriate. The hotel rooms need refurbishing, furniture, carpet , are getting old . Wallpaper is coming off the waal.... Despite that is was a non-smoking room, the smell indicated heavy smoking in the room .

good location

The location is good. But that's only the beginning, with hotels... The bed was the worst and most uncomfortable bed that we ever slept in, and the lady on reception didn't seem the slightest bit interested to hear about that. We checked out of the hotel and stayed another two nights in this town, but at another hotel.

Good location, plenty of secure parking and friendly front-desk staff. Getting served dinner after 830pm can prove very difficult. The restaurant serves until 10pm, however, because the restuarant is too small for the number of guests one is forced to wait a very long time to secure a table. For young children having to wwait can prove to be traumatic.

The building and rooms are a little old, minor details like painting not perfect an old TV, small indoor swimingpool, etc. But well located and excellent breakfast

The personnel were friendly. The restaurant service in the sister hotel was friendly but very much cafeteria quality. We were served by five different staff. The minute you were finished your course your next course was served by another member of staff with no time to relax between courses.. The overall experience in the restaurant was appalling. I feel qualified to make these comments as I have had and run my own rerestau

Confortable room- nice to extend your journey if you like for a special price The staff is not speaking English fluently- the use of the facilities should be for free for the customers of the hotel and open also in the evening

Nice clean hotel but How many hotels in this day and age do not have a restaurant or bar This hotel is obviously a summer hotel. It needs to maintain its standards all year round

Staff were pleasant, helpful in storing our bikes securely.Breakfast was good value. No airconditioning so stifling hot all day and all night. Electrical fire meant no swimming pool/ spa and no restaurant bar during our stay (no discount) which was poor.

comfort

Restaurant was good. Room was not as good as expected, and not as good as web suggested.

No tea/coffee making facilities

The hotel did not offer any non smoking rooms. The room we stayed in stank of stale smoke and no alternative was available. The pool was pleasant but lack of changing rooms was inconvenient. At breakfast, by 8.30, the croissants had run out managed to serve some more 15 minutes later! see above.

Room is small. It was noisy in the morning due to the nearby street.

Good location, close to the lake and restaurant. Easy to get to (10 minutes by taxi from train station)

The hotel was used soley as a one night stop-over with late arrival. Not an ideal stay for a review Romm and bathroom were well furnished with pleasant attractive and out of the ordinary decor. Bathroom was well equipped but shower arrangement was impractical causing some flooding

Superb position beside the lake and ready access to a number of good restaurants. Good bathroom.

Could not buy a snack, very impersonal

It wasn't the easiest hotel to find

The staff were very friendly and the room was quiet. I would not class this Mercure as 4 star. It is very tired, and quite a way from both the lake and the city. The food was very average.

the swimming pool, the staff, the entertainment the dinners

Relaxing environment and excursions organised by Vacances Bleus representative swimming pool guard was extremely picky with anything we did he didn't like, but didn't seem to have any problem with French guests behaving similarly

lovely location, big rooms, totally non smoking its better to have a car, as public transport near hotel is very limited and taxi is very expensive

As usual, lovely place to relax. It's my third visit, and, certainly, not the last!

Close approximity to Chambery airport. Clean hotel, a little dated in rooms and communal areas, with limited restaurant / bar facilities for a medium to large hotel We picked this Hotel for its advertised Spa facilities, and had travelled some distance for our stay. The staff gave us incorrect pool & spa open times! Even so we arrived at these facilities earlier than the actual closing times and were still not allowed to use facilities, which was incredibly rude and poor service. We then attempted to use facilities the following day and were told that in France shorts were not allowed in the pool only speedos for males! Any visitor from abroad should be made aware of this!

The staff were very welcoming. The restaurant provided a varied selection on the menu and food was well prepared and beautifully presented. The swimming pool area was kept clean and there were plenty of chairs etc for relaxing. The bathroom was very small. A kettle for tea/coffee making, and a fridge would be a welcome addition, but I realise space is an issue.

Not as close to the lake as it appered frmthe information and on a main road.

Good retaurant: good pool; helpful staff Hotel in need of updating bedrooms and in particular the bathrooms - hand held showers over a bath which don't stretch far enough to enable you to stand while showering not really enough these days. Much further out of town than had realised. Only just walkable in daylight: a car or taxi was needed otherwise to get to the port, the lake or the town centre.

Nice people,the place is calm, tha garden is very romantic

It was a comfortable and convenient stopover in pleasant surroundings on our way to the Alps No.

Excellent location - holiday was part of following the Tour De France None

Parking at the hotel and waling distance to to centre Breakfast finished at 9,00am but on holiday we want it till 10,00am usual in almost all hotels