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The people at the service desk were excellent. The top floor with the spectacular views were wonderful. The outside bar was romantically set up with live music on the beach was great. Every room had a balcony and all felt like you were at an exclusive resort. Very clean. We arrived at 11 AM and they welcomed us and told us which rooms were available. Alan
Room was nice. Bar under window open till 300am .loud music. 600am maintenence people start loud machinery. Crazy. No sleep.
I love the restaurant that they have on the roof top. I also love the views. N/A
Spinning restaurant, beach front location ! The hallways were not cleaned. They were dirty. The decor of the hotel is outdated.
Location location location! Great food and exceptional beach bar / restaurant. Old hotel. Needs more updates
The Lounge and Spinners had excellent food and amazing views. Good location and it's right on the beach. Sheets were not soft, walls were thin, and elevator was slow.
The staff was so nice and friendly. The food was delicious. Everything was right there. Restuarants, bars, entertainment and beach. What else do you need Nothing
Beach front. Staff was nice. Tile floors in the bedroom and bathroom which is great for cleanup but also makes it easy for bare feet to pick up all the sand and debris that you bring in from outside. Beautiful view from Spinner and Rooftop restaurants which also light up in colors at night. My kids loved the breakfast buffet $16 A/$8 C. Good for the value if you're hungry and like eggs, bacon, sausage, pancakes, grits, oatmeal and cereal in large quantities. Lots of palm trees situated around the back of the hotel partially shading the pool deck during the day and creates a nice setup for weddings. Water at the beach was turquoise and pretty but not clear. Calm waters in the mornings, a little choppy in the evenings. No big waves so forgo the boogie boards unless you just want it as a floating device. Parking was a hit or miss. Nice layout outside for parking and traffic flow but underneath the garage was a nightmare, not ideal for big cars. Good location for walking to other restaurants, stores and entertainments. Swimming suit cover up required while inside the hotel. Bathroom was tiny. Nice for small people but tight for big people. Hallway carpet is dated and smelled. Elevator is tiny and right in the path going from the front of the resort to the back entrance to the beach. Lots of traffic jams during peak hours. Swimming pool is small. It's supposed to be heated but doesn't always feel so. No hot tub. Good to have restaurants on sight but food was expensive. Service at Bongos was ok. Super busy so the wait is long. Bring your own umbrella to the beach or you can rent a cabana $25/umbrella $35.
The best price for beach front. Room was dirty, stain on sheets, hair on bathroom floor and in shower. Breakfast food not the good for the price but iHop is across the street.
Housekeeping was not good. Left dirty dishes in the room, didn't replace coffee or coffee cups.
The Beach and easy access. Bongos is the best and wait staff at Bongos is outstanding!!! Food is wonderful! Spinners has always been a favorite of my family's, all visiting relatives have always taken trips up there for the view. All employees were friendly from top to bottom, very professional, fun and energetic. The breakfast buffet went up in price and should at least include orange juice which was 3.50 for a glass. I assumed a beverage such as juice would have been included. The elevators are slow and more computers or a private room with computers would be nice, like the Serata has, which requires a room key for access and has 4 computers, a business center. The gym is low rate and some machines are off balance on the floor. Seems unused and unkept.
Very dated. Staff is very professional and friendly! (They are doing that right) Property just needs updating overall. Rooms not quiet. Can hear neighbors like they are in your room. Parking is decent, go in the underground garage and take elevator right up to your room.
The beach was nice and had a lot of beach chairs. Room seemed a little worn out.
Cleanliness, comfort. Good attention and service. It does not have cable tv. The parking spaces are awfully narrow, that leads to scratches on vehicles.
Easy to get around
Didn't like that you got your parking pass from the Time Share people, if I wish to have a time share, i will purchase a time share. I'm on vacation and do not need a sales pitch!
Great location with lots of activities on the beach. Family/kid friendly. Great staff. Resort restaurants were convenient and good food. Great value for the price. Free parking and free beach cabana for guests was nice also. Would definitely stay again. Room was small
Nothing Price was why too much. Building was why too old .no fan in bath room. T.V. do not work when we got there.air conditionor was old fashion. When it was on to cold. When it turned off to hot very hard to sleep.
The exercize facility Complimentary Coffee in am in immediate lobby would be nice
Ideal for families. So much to do and such a beautiful location. Something for everyone. Food was pricey, but to be expected.
The weather was fantastic. The meeting facilities were nice and the food served at the meetings was good.
Was the Best on the whole beach family oriented. The staff was perfect. Fantastic home away from home. Thank you all. There wasn't anything one could have complained about.
The location on the beach was great! Staff were not attentive to guests even though occupancy was low.
Beachfront location, lots of activities, Loud court yard noise
my room was very nice
love the location and the pools are great. Harry's is delish. Some of the wait staff were not that great. The male waiter at Harry's took forever and would rarely check on you.
The beach The fact I got in my room an hour after they said I could. I had to call to get my room cleaned after 4 days of no room service
The resort was very nice and was "on the beach"! Staff was very informative and helpful. Bernard helped us to our room and was very pleasant and gave us the information about the pools and the several restaurants on sight. The beds were not very comfortable. There were alot of children and if you are looking for an adult resort; this is not your place. Parking was sometimes difficult to find.
Very friendly staff, great location on the beach, good food and food reasonably priced, full-sized fridge Bedroom faces outdoor corridor so it is loud (doors closing, guests walking by), room was somewhat outdated
Beach location. Music at two different Bar/Restaurants. Breakfast at the Rum Runners Bar Area was good and right where the beach begins with a nice view of the gulf. Housekeeping did a good job making sure we didn't run out of amenities, coffee or towels. A little outdated but very clean. Ran out of toilet paper once since there wasn't an extra replaced under the sink that we used but there were tissues (housekeeping didn't notice right away.) There was a dehumidifier in the room that we had to empty ourselves 3 times since it would stop working once it was full. We thought housekeeping would take care of it but when they didn't, we did it ourselves rather than calling for someone to come each time. We had an evening flight and asked for an extended checkout. We were told that our room type was completely booked. They told us we could only have till noon when we wanted till 2 or 3 pm. We were there for 8 days and since check in wasn't until 4 pm we didn't think it was too much to ask. Then we found out we could pay extra to stay a few hours more which we did. Just felt that we were there for a long enough stay that it should have been a courtesy. Forgot to mention the night we came back to the room during a tropical storm we couldn't get into our room because the latch somehow latched when housekeeping closed the door leaving us in pouring rain and 50 mile an hour winds trying to get in at 8:30 at night. . We had to wait in a stairwell since the doors are open to the outside to try to call the front desk since the weather was too bad and it was too far for us to walk to the front desk. The phone number on the room key is for reservations. It took 3 calls and 1/2 hour to connect to an operator for the hotel. Lucky for us security came by in the stairwell at that point and went to get a special tool to open our room. I recommend keeping the front desk direct phone number on your phone for emergencies.
View and location to beach, several pools / beach bars / restaurants on site A little busier than expected with families this time of year, but no big deal
Clean rooms, friendly staff, good location on St. Pete Beach Poor service at breakfast restaurant with squirrels under outer table. Worn out facilities.
Love all staff, very nice
Sirata has everything you need in one resort. It has a close proximity to the beach more than one pool in more than one jacuzzi. it has a clean room nice gym to work out in including free weights in the SIRATA also has A good laundry room. I recommend this ace to friends and I plan on returning in the future.
location many issues with reservations using booking.com. staff was rude about the extra day we needed. will not return
Very nice place to stay , probably avoid holiday weekends , if you are traveling with families , staff very friendly , always security staff present , outside pool area seemed to be very clean and maintained. Staircase and walls are In need of fresh coat of paint , a little grungy .. Floors in the room never cleaned , sand beneath our feet.. Housekeeping needs to be addressed , location very nice . The rooms seemed a bit warm , Ac is centrally controlled , had to be moved to another room, definitely adjusted the Ac at night as it seemed to be very uncomfortable for sleeping .. Prob hotel watching costs , instead of guest satisfaction .. Keep your eye on additional fees and taxes when booking rooms ..
it was a beautiful spot and the staff was nice I felt like I was staying in a college dorm in the middle of a frat party
Amazing location, cool bar, laid back environment
We found our stay to be very relaxing, clean. Staff was great as well as amenities! All kinds of activities onsite. Plus.. It's on the beach and close to local attractions and thanks to their 'in-room' book, we went deepsea fishing and dolphin watching. Loved the decor and atmosphere! PCI needs more ice machines, that's it!
Postcard Inn was what we were looking for in a quick getaway over the holidays. We had a king size garden view room. We were on the top 2nd level, no elevator. The main hotel entry was nicely decorated, lots of hangout places, a big table with games (my daughter loved the 3D tic TAC toe). There was also a photo booth. The Boathouse was a restaurant attached to the lobby...no room service. The garden had lots of lounging places too. There was an outdoor pool table and ping pong. At night the garden was lit with lanterns, and there was a fire pit. There is a snack shack next to the beach bar which is on St. Pete's beach. The pool supposed was heated and looked awesome, but was closed. The pool was a major reason for choosing this hotel. I wanted a heated pool as we were traveling in December. When I confirmed over the phone before booking the pool was heated; the receptionist said the pool would be closed for the first dayof our stay...however, we could use the pool at the next door hotel. The PostCard Inn pool was being filled when we arrived, so I looked forward to hanging out there and happily used the heated pool next door at "BeachComber". Unfortunately, during our entire stay of 4 days, the pool never opened. This was extremely dissapointing. On the third day heading over to BeachComber's pool, I was hassled by their maids for using their pool, they called their supervisor to confirm that we did not have access to their pool, but let us go swimming there anyway. The low was 40F one night we were there. So in anticipation, I turned up the thermostat to 75F that nice. I am fairly confident the heat wasn't working...because it was very cold. The next night was again cold, and I cranked up the thermostat to its maximum...88F and still was cold. The rooms had high ceilings, were cutely decorated but the bathrooms were tiny. Also, there were wooden blinds that could close, but no curtains to be pulled over...just decorative curtains. There was a TV and padded wooden chair. Between the room/bathroom there was a closet/dressing room...it was very tiny, but had hangers on one side and shelving on the other. The Boathouse restaurant was overpriced and wasn't really very good for dinner. We had a hamburger and shrimp tacos. Breakfast was nice though - biscuits and gravy and an omelette.
Love the decor and amenities. Overall...a great stay.
It was a rip off to have an additional charge of $22.60 per day for no justifiable reason? We received no special service, nor did the resort offer any exceptional amenities? The overall experience was mediocre and I would not recommend it to my friends or family.
I was really looking forward to this weekend, in fact I proposed to my girlfriend. My room's AC didn't work the entire stay. Then instead of compensating me they charged me a resort fee. I got charged extra for staying in an uncomfortable room.
Liked the beachy/surfer "feel" of the location. I travelled in January and the weather wasn't great (windy and cold) plus there is some construction going on, mostly in the main lobby I believe. This really didn't impact my trip, as I was there for a friends wedding taking place literally just down the road. For the money and location, great value. I'd love to come back here and enjoy the pool/beach during the summer! Loud people next door and above my room - or perhaps the walls are just a little thin? The room could use some new paint and a few non-essential updates.
Affordable, location on the beach, and staff were all great.
Loved the lobby full of games , books and yummy coffee
Beachfront and beach access. 3 great beachfront too bars. Rooms were disgusting. Bathroom was awful.
I love everything about Beachcomber!!
Perfect place for a getaway. On the beach. Live music at Jimmie B's. Heated pools. Great wait staff.
location staff dirty bed linens loud Spring Break guys next door bathroom
Easy access to beach Broken lamp Dead battery in TV remote
I liked that it seemed like the center of activity on the beach. Jimmy B's was right there on the beach, grab a dri K listen to the ocean or the band. The courtyard was nice to have chairs outside your room to sit and relax. Parking was tight and often almost full.
We came with a few other families with their grown children. Love the pools with food and drink service and the entertainment is fantastic at Jimmy B's! Check in was after 4pm but they gave us certificateso to use at Jimmy B's which made it well worth the inconvenience.
Very large room with kitchen and large closet Bugs, no view, loud beach bar, aggressive parking attendant, mediocre front desk, commercial type toilet, old shower fixtures, overall uncleanliness
Love the resort. Great location the food is good - eating local or on property is easy. Love the live music and great sunsets! Roach in room and the WiFi was not staying strong while in the room. However, the staff was quick to help. I received a call back and a knock on door to check to see if all was ok. But still had problems.
Near beach. Very Noisy. Dirty carpet.
Corner room close to loud bar through priceline - no water views
The room and staff were wonderful. Gary the entertainer at Jimmy Bs was awesome. The food was wonderful. The grounds were beautiful. Richard at the front desk was more than hospitable. Everything was just perfect
The kitchenette, complimentary coffee and daily newspaper were appreciated. Not as dog friendly as advertised.
The staff at Alden Suites made you feel like you were staying in a 5-star hotel. They were so kind, helpful and very accommodating. I did not like that there was not a work-out facility on the premise.
The location is great! Walking distance is most anything! Price I think was appropiate and it was nice! Would go there again!! Rooms could be bigger, but other than that I can't think of anything!!
The location was perfect, the staff was very nice with the exception of the early morning checkout guy, and the outside grounds were awesome. The room reminded me of and old motel, the resort in the name is misleading. The window style air conditioner was noisy and ran all night. In addition, the bathrooms were leftover from the 1970's, the showerhead hardly worked, the tub had caulking smeared around the tub, and had a dirty feel. The bed was like sleeping on a rock, with a thin cushion on top.
The hotel was great for the price! Friendly staff, clean, close to beach and restaurants, plenty of parking, 2 pools, 1 hot tub, elevators, tennis courts, shuffle board, etc. Hotel provided a crib for our 8 month old but we ended up bringing our own pack and play. Able to rent out cabanas on beach daily for $25, which provided a nice shaded area for the baby. The hotel was clean but it was kind of dated. Smoking was allowed by the pool areas. The bar on the beach closed super early on the weekend.
It was fine but outdated
several pools. toys/floaties provided. very kids friendly. beautiful beach to walk lots of shells to find. lots of room in the suites, great value for your money.
Staff was friendly, great location, clean rooms, great value
Loved the location and beachfront access. Close to a lot of great restaurants and bars. The staff was awesome and very friendly. We forgot a shirt and bottle of cologne at checkout. They called about an hour later to tell us that we left some things behind. That was very unexpected and very much welcomed. Great family hotel with lots to do with the kids. There was sand all over the room like the floors hadn't been vacuumed from the previous visitors. It was definitely irritating that house keeping left an envelope for tips. We couldn't take our shoes off. The bed and pillows were very uncomfortable. Bathrooms were dated. Parking was very tight also. If you were driving after dinner time, good luck parking.
Can't beat the location for beach time. The staff is friendly. The grounds are well tended. The facilities are definitely dated; the property could use some sprucing up.
There were a variety of activities; shuffle board, ping pong, bags, basketball and tennis. The rooms do not even remotely resemble the pictures, they are beyond dated to the point of grungy. There is a small stove with a frying pan and a pot but nothing to bake with. The rooms smell bad and there is really no control over the temperature of your room.
The resort is great, right on the beach. The staff is nice, overall a great stay at Alden.
The hotel had a variety of activities and restaurants to enjoy. The beds were very uncomfortable and the amenity charges were outrageous. They also allowed some of their guests to get drink and get drunk at the childrens pools.
The location, value, room comfort and the staff and the comedy club with it.
We appreciated the upgrade to a suite at no additional cost. The big blue slide at the Island Grand was ridiculously expensive and should've been included in the $25 resort fee. The adult pool area was too noisy at night (we stayed in a suite, room 3805.) We needed a repair on the door room handle, and it wasn't repaired until we had to call a second time.
The atmosphere begs to be enjoyed. You will not find. More relaxing environment.
Excellent staff and good service
Excelllent on-site bistro Garage
Great location right on the beach. Good restaurants and bars nearby.
I loved being on the beach with all actives and atmosphere. Nothing
The location and view of the beach was incredible. The entire facility seemed outdated, run-down and in need of renovations. Probably would not stay here again.
I think the hotel very expensive considering when we got there it was more like a motel. We were expecting something a little more luxurious
Location was excellent The facilities require a much needed upgrade. It appeared rundown and dirty. We booked this place because of its affiliation with Wyndham and it did not live up to the expectation. It should also be a non-smoking facility. Given the potential of the facilities, I think it should be renovated!
The beds were very comfortable. The staff went out of their way to make our stay a good one. The atmosphere was very pleasant and very enjoyable. All around a very wonderful place to stay. I didn't have any issues with anything I didn't like.
The location was excellent. Beds and room size were nice. The staff in the restaurant and bars were great. The hotel appeared a bit dingy overall, but nothing that I would directly complain about.
Rooms were clean and comfortable Common areas of hotel looked run down
The location is perfect. The staff was very friendly and courteous. The original condo we were put in was so cute and comfortable, but then the air conditioning unit went out and then we were moved to another unit that wasn't remodeled at all and these were built in the 40s and changed to condos in the 70s, but the staff allowed us to move into another unit that was nicer.