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Location,location and the scene of alps mountains The staff aren't so friendly beside the room isn't well prepaired
To my knowledge, this hotel is the only one in Grenoble to offer a warm, cosy, and tasteful environment, and a bit of class. The location is magnificient. The staff is extremely helpful and nice. There are many small attentions not always found in similarly priced hotels -- free international press, free wifi, free parking, ... Although I warmly recommend the hotel, I has some drawbacks. The renovation starts to be slightly outdated. The standard rooms are small, the beds are the old French standard size beds, i.e., too short for me. Electrical switches can be inconveniently placed, there are too few electric outlets. Street noise is a (minor) problem even with all windows closed.
WiFi and the clean room Street Noise
Great location, excellent value. Nothing really. A very pleasant stay.
The people at the reception, especially the morning crew was very freindly and helpful. There was a rather unfriendly lady at the reception desk, who left the recognition and greetings of guests to her colleague.
The position of the hotel in the city center next to everything. The room was very small.
close to railway station. 24 reception, so able to check out early for train. great location on square
The location was superb and the room was nice and warm. Long black hairs came out of the jacuzzi bath when the jets were turned on. My fair haired daughter was in the bath at the time and her body was covered in long back hair. This put me off using the jacuzzi although we had paid extra money for the room especially to have this treat. I re-ran fresh water but when I turned the jacuzzi on the hairs kept coming!! I hope we were just unlucky as all else was clean.
Central location A bit pricey relative to amenities
the central location
Balcony space Kitchen too small
A great place to stay with young kids as gives you the convenience of seperate bedrooms and kitchenette. Reception not manned 24 hours
It was clean and had laundry services available.
Good value for money for a family
good location with walking to old Grenoble. food shopping across street. very clean and comfortable. microwave was useful. no parking for arrival and checkin. parking garage difficult to find and small but adequate.
Localization. It is close to everything I wanted (big square, cine, supermarket,etc.) Absence of internet wireless access, but it offered internet cable access in the room.
Kitchen facilities but no wine bottle opener. Car parking was convenient. We didn't expect an uncomfortable foldout bed in a room of this quality. There is no mention on the website that this room contained a fold out bed. We would never have booked this room if we had known this.
Room was spacious; kitchen facilities just right. Location was perfect -- across the street form two markets, outstanding cheese shop down the block. Tram stop three blocks away. Relatively quiet street. Service could not have been better. None
nice hotel, situated very well in the center of Grenoble
Nice alternative to a hostel for a few backpackers looking for a cheap but good room in a convenient location.
The location is conveneint in terms of access to trains. Tl area is however less than satisfactory. Do excrement on the sidewalks and generally cooking smells from the restaurant Internet access is the worst of any hotels that I have stayed in. The internet access was lso not free. If the Hotel is selling vouchers for internet access, they should make sure that the access I savailavle from any room located anywjhere.
Wifi for 5 Euro per day is reasonable. Would stay there again.
The rest room has a nice design you dont have full control on the AC, i tried to switch it on but i couldn't
very friendly stuff, nice bar downstairs, good location and it is amazing that this hotel has so bad reviews. Maybe it is because it was just renovated and not new building. housekeeping was not very good, but it is 6 from 10 so not so bad
The staff were really helpfull and extremely polite. The hotel was very clean including the rooms. You had access to a Tram across the road which brought you straight into the old town. The rooms were small but well laid out so it didnt matter too much
The refurbished rooms are nicely designed and practical, and I really liked the rain shower head in the bathroom. The size of the room - it was rather small and very condensed.
The Decor No Hotel Bar
Location excellent, good breakfast, Internet very good, rest average Room pretty small, though not unusually small for Grenoble; TV didn't always work
Excellent location by the railway station and tram outside the door to the town centre. Excellent weekend rate for a smart hotel
excellent location, close to bus and train stations but only a short walk into the centre of town. very helpful and friendly staff. Bar prices
almost everything The hotel is at a quiet location. It should be possible to open the windows. Much better than ineffective air conditioning
The staff was very friendly, and helpful. The room was very comfortable. Breakfast was very good. Facilities as businessman was also very good.
Central location was good, rooms and breakfast were very good.
i was having a 2 day meeting at the chamber which is in the same building room temeperature hot, cant open windows and when i moved to a room where i could it was very noisy outside
good staff, location and free internet, flexibility in extension of the stay when required. sad that the breakfast is not included in price
The location is very nice. Being close to the train station but not noisy at all. The room is clean. Additionally, there are fitness rooms and free xbox360 to play in the lobby, which are awesome choices in spare time of business trips. Also, the staff are very nice.
Pleasant staff and central location Room starting to look shabby with broken light fitting and broken shower unit
Clean and tidy room, comfortable bed, staff were polite and quite friendly. Double Room felt a bit cramped and the walls were not very thick, making it easy to hear nearly everything in rooms around you.
Warm,clean and easy to find. The restaurant open untill 23:00hrs
Nice place. Smsll room but cosy. Inside the room they offer kettle, hair-dryier, every day cleaning service.
Good value for money. Some furnitures are used and need replacement. Two of my colleagues were moved 2 times to be in a room where everything was functionning.
The service at this hotel is better than anything I have ever experienced. Without exception, the staff were polite, courteous, friendly and cheerful. We stayed one night with our 7-year old daughter and were not charged for the extra bed that was supplied. The restaurant was excellent and the food was very reasonably priced. The location is also very good. Easy to find close to Grenoble and five minutes walk from the major local attraction - the Chartreuse caverns.
The staff was very helpful and the hotel is convenient situated for our cycle trip from Switzerland to Provence. It would be an advantage, if there would be a dry space to store the bicycles over night.
The dinner was good and good value, friendly waitress, and was available at a late hour The sliding bathroom door was broken. Extra pillows should have been available in the room
The hotel was well situated for our needs.
Unsual artwork was interesting. Staff in the restaurant were cheerful. View of the mountains was good I was not told that the restaurant would not be open on Sundays before I booked. The restaurant was very understaffed
It was nice room with good restaurant. Sauna club has some space for improvement.
Quality and value I have come to expect from this brand Information in the room said hotel bar close at midnight,however the two members of staff at reception drinking coffee said it was closed at 1120
the staff were very friendly and helpful, breakfast excellent and wonderful view of the mountains from room on top floor.. also good location, within walking distance of the old town.
Clean comfortable room and very friendly and competent staff Jacuzzi/Hot tub was not working = I reported it but did not hear from anyone.
The staff were very accomodating and spoke English. The room was lovely and the breakfast was amazing. The only small problem was it was a way from any decent restaurants,which meant we ate at the hotel,with limited choice.However the meal was good,if a little expensive.
The friendly staff at reception, always there to greet you with a smile happy and to answer any question you might throw at them about anything. No
Comfortable rooms, with modern design, wonderful bathroom, great soft bed & cofee / tea in the room and the option of free parking. If only Internet access was for free, it would complete the whole great experience we had... That didnt change our minds though, that it was a great place to stay.
The breakfast buffet was excellent but the coffee was too cold
Air cinditioning in room as it was very hot when we stayed there. On arrival there was an extra bed in our room which made the room very small. The receptionist said this was normal as it was a family room even though one had not been requested. Also it was not made very clear that the restaurant was closed at weekends although as there was a coach party in we were able to eat there, meal was very mediocre. Quite a distance to eat otherwise.
The staff was very professional, and I loved the swimming pool!
the reception staff were very kind.
location the price reduction made the hotel ok. I would never pay 110 euro for a room like this.
Friendly and Clean The food, I didn't like the menu was put off with the 1st thing being Lambs Brains!
Location for transit travel, free parking, free wi-fi access in the room. No
Easy to find hotel based on proximity to the Hopital Sud. Good location for breaking a journey as it is right by the Rocade Sur and motorway connections. It felt as though we were the only guests (Easter Monday). The bar was not open and neither was the restaurant in the evening. Needed to drive a few miles for a meal and car park was locked when we returned (electronic gates opened once we identified out name and room number on the intercom).
Free Wifi and very quiet area
complimentary WIFI Internet access
Surprisingly nice restaurant with an excellent kitchen! Wonderful, cooperative staff. Very bright, nice rooms.
Clean and welcoming
Room and facilities were excellent. Staff very helpful. Only suggestions would be to improve the lounge,meeting area in foyer especially when guests have to use this area for WiFi access.for such a quality hotel in a good location for business and holiday travelers ( whi do not want to stay in big city), WiFi access in rooms would be big improvement. Otherwise we enjoyed the stay and room was great.
Hotel was a bit difficult to locate - needed to use car to find places to eat in Voiron.
Pleaseant hotel, easy to find near the highway. Friendly staff, nice swimming pool and good restarant, both for dinner and breakfast.
Very comfortable bed and good air conditioning. Parking available and convenient for onward travel. Restaurant closed on Sunday night, no information about this available on your site or that of the hotel. On request, reception provided a town centre map and marked the area where restaurants are found. However, most of the restaurants in Voiron are also closed on Sunday night - it would be better that they provided clear information rather than sending us to places that are closed. We did find one place to eat which was open by asking a couple in the centre of town. The proprietor there confirmed the closure of restaurants saying that chefs want to spend Sunday with their families.
Clean, air condition, next to the highway (easy to find). Free parking. In the family room, there is a small refridgerator, sink, and even a small dishwasher, but there is not any plates, forks, spoons, glasses, etc. So if you want make your on evening snack or breakfast you have to bring your own set of cutlery or buy from a nearby shop. Swimming pool was a bit small.
Good breakfast good location very close to the highway so it was very easy to find very clean rooms The rooms where too small they were one level under the reception no lift I had to carry my laggages and go down few steps
The rooms were very pretty and the beds extremely comfortable. the outdoor pool was also a bonus No changing facilities for the pool
The hotel has a nice lobby and friendly staff but it is not centrally located for those that wish to tour the city. My stay was disappointing. Internet access was pricy at almost 25 euros for 24 hours. There was little hot water one morning and the room air conditioning was anemic at best. There are better hotels in Grenoble that are more centrally located with lower prices. I suggest the Tulip Inn Hotel Angleterre which is on the edge of the Old Town or the family run Trianon.
Nicely situated close to centre price a bit high
The were not enough signs to find the hotel. It was a long walk, too far really, from the town centre/restaurants. This was not clear on the website.
The politeness and readiness of the personnel to serve the clients even under difficult conditions (public transport strike)
I liked its location. Breakfast buffet vvery good.
The hotel is located in the main street between A41 and A48 and easy access by car. The breakfast is average. Parking space is too tight and very limited. The use of a car more than mid size is not recommend it.
Hotel and staff were just great! Bit expensive for the quality
Made a lot of effort to accomadate our twins in travel cots in our room No highchairs
Calm in spite of the nearby tramways and heavy trafic.
Kindness of the staff. Location. Corridors need renovation. Restaurant definitely over priced.
Personally I find a rate of Euro 20 for a breakfast in a countryside hotel expensive.
nice staff and nice view. the water of that area is pretty fresh.
We found one of the best 3 star hotels we have ever stayed at. The room was big and looked as if it had been recently renovated. A very high class establishment.
location,scenery, food and comfort
The personnel The very poor quality of the television (screen), room cold, bathroom not very clean
friendly staff, clean & comfortable room. Although on the outskirts of town, had easy access to city centre. no complaints
It was in a bad part of town. Around many abandoned buildings and nothing to do.
Location close to city center and our room was comfortable. Windows are sealed.
breakfast not good
Great service from attentive staff.
Nearness to tram way No
We needed a cheap hotel to stay overnight on the way to spain. The hotel is not in the city-centre, but in a very good location if you are by car. The Hotel was clean and the receiption team was excellent. Breakfast seem to be very expensive with over 12 Euro and it was not clear before booking the hotel that it is not included in the room. The hotel equippment in the room has seen better days!
Bed Advertizing picture in Hotel litterature does not reflect reality. Example: Pool has not been cleaned for 200 years....at least it does look like it!
Overall comfort and helpful staff, good breakfast, convenient location
Very family friendly, as all Novetels are A bit tatty and run down on all aspects. Aircon needs to be stronger, breakfast needs to be fresher
Good location close to motorway. Friendly staff. The food in the restaurant.
easy access from the airport welcoming from start to finish looking forward to returning next year unless there is a special offer might return before then...Ronan Twomey
Children stay free, also it is very nice to see that children do not pay for breakfast, this is an unusual and welcome experience
Location was convenient.
Convenient for Grenoble and surrounding area. Comfortable and staff helpful.
The hotel was confortable, with air conditioning and cable. Not bad for the price. The room was not clean. Note that the hotel is not in the downtown area.
1. very good room service 2. excellent hotel staff, very nice and helpful: e.g. recommended a very good restaurant and gave directions, completed with a map of Grenoble 1.does not have tea/coffee making facilities in the room 2.thin walls - noisy early in the morning
The hotel is newly renovated. The rooms are a little bit small but very clean and decorated with a lot of taste. The staff is very friendly and ready to help you with any problems you might have. Everything is well organized from the minute you step into the hotel untill you leave the premisses. The hotel has it's own parking place which is very rare for hotels in french cities. Not much to say. Maybe that the room are a little bit too small.
Clean and comfortable. Waiting 2 hours for extra pillows for bed. Limited staff did seem to be busy though.
The stuff were very nice and helpful, rooms are clean , they offer me free breakfast because i faced some problems with internet .
Visiting the surrounding area for walks Was a little of a trek out of town particularly when the buses stopped running after 9.00pm but during the day the bus service to the center was excellent
Recently refurbished so rooms were modern and quite stylish. We just overnighted and didn't have breakfast so can't comment on the food. Free parking was great and we are walkers so it was fine to walk to a restuarant for dinner. Breakfast seemed very expensive compared to other hotels we have stayed at. A more reasonable price may get more takers.
Not mentionned it was not in the center, but 10 minutes by taxi
Almost everything was fine. We were given one towels set only. Internet connection had some problems. Breakfast way too expensive, but there's a boulangerie just in front of the hotel so we had it there. Quite far from the city center.