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The receptionist were very polite and spoke English. Whilest making an allowance for the ongoing refurbishment of corridors and stairs, the carpet in the room was very dirty and impregnated in some sort of grease near the threshold to the bathroom. There wasm't a bidet either.The restaurant was closed too.
Extremely comfortable beds, was a stopover for us and is in the perfect position for a 1 night stopover. It is in the process of being updated. looks a bit drab when you first walk in but the rooms are clean and the beds are extremely comfortable.
Convenient, freindly worn out carpet
The staff were friendly and helpful. The room was clean and comfortable. The location was very convenient. The service in the restaurant was good. The set menu price was reasonable. On the whole a pleasant stopover. The communal areas seemed a bit run down - especially the hallways which were badly carpeted and poorly lit. The restaurant set menu was a bit hit and miss.
Ouick and very good breakfirst.Good restaurang. Fast service. Nice staff.
location near motorway Food was of average standard and took a long time to arrive on our only nights stay.
Good location near the motorway, easy to find. Breakfast was good. Good value for money. The bar was closed at 10:45pm so we could not buy a drink. As this hotel is near the motorway they should expect people stopping in transit who might be late (our flight to Geneva was 3 hours late) and 10:45 is a bit early to stop selling drinks at the bar.
Space and equipment in the room. Good table for paper works and PC works. Parking space is very convenient. The area is quiet (no noise). Easy to reach from the highway. Location is not far from Geneva. Good quality / cost ratio. I have been there even in the past, I will probably go there again. internet WIFI did not work perfectly. The cleaning personnel should not enter the room if the gues did not check out yet.
Hard to find. The icon on your map is about 300 meters off the mark and on the wrong street.
Good food. Service was great especially as we arrived late.
Nice location off the main highway area...we were only staying for one night as we continued our road trip through Europe, but this was perfect for a night of rest. The restaurant was full that evening, as they were hosting an event of some kind...we simply drove to the shopping center about a mile away and ate at a really great Chinese restaurant. The kids loved the pool, open till 11 p.m. Was a nice place to catch your breath before continuing on...
We were only there one night It was in need or refurbishment. It could especially benefit from new carpets
Nice room, nice view.
Comfortable bed, nice room expensive breakfast, was difficult for us to find
The size of the room was good and had a nice picture window looking towards the mountains if you got the upgraded room. The staff was not very helpful, the location was hard to find, there was no coffee in the rooms or minibar/refrigerator, the A/C did not work very good. The bed was not very comfortable and was well worn and the blanket(no sheets) was very heavy for the time of year. I would not classify this as a three star hotel.
We always use this hotel during our trip to Alps or for other trips. Great advantage is the location close to highways for our purpose.
I travelled with husband and elderly mother. When we arrived at the hotel a prostitute was entering the hotel the bed - bruised shins, pillows, lacking atmosphere, poor food, there were flies on the salad bar
The staff at reception and restaurant was very friendly and accomodating. The bar was not staffed at night.
Wonderful position above La Clusaz. Easy entry to for Walking / Cycling the Cols.
at breakfast I asked a cappuccino to the waiter and he said "with chantilly". I said "no, without please" he replied "our cappuccino has chantilly". I think he just did not want to do one for me. Note : we were only 4 persons in the restaurant
The hotel area is nice, it's located in front of the montains and only a few meters walk from the city center. The rooms are really nice and mountain style. The swimming pool is also really great and the jacuzzi in front of mountains is perfect ! One thing I didn't like, moreover I hate ! Is that I did the reservation with booking.com, it was perfect, I knew that in my reservation I didn't take breakfast, but it was ok for me. But when I arrived at the hotel, they told me that my reservation was included the breakfast, so cool .... I went to it ! :-) But when I came back to pay, they charge me more for the breakfast 12 €/one pers ! I think it s not fair and incorrect.
The room contained towel dressing gowns, and the lift on our floor went straight down to the large swimming pool, which is indoors, and heated. There is no tea making facility in the room.
Reasonable hotel - room was good with excellant view. Car parking very poor - underground park can scrape bottom of your car unless very careful. Breakfast only average.
Beautiful setting, comfortable room, friendly staff and generally good service. Lounge not very comfortable, food okay but menu very limited, bathroom a little tired, with cracked floor tiles, a disfunctional shower bracket and a half hot towel rail.
Very relaxing atmosphere in beautiful surroundings. The closest I have ver stayede to the ski slope, which was very convenient.
excellent position with village, and matched description. Staff polite and helpful with good english! Fascilities were well kept and clean. Only extra I can think of would be tea/coffee facilities within the room.
Excellent location. Very cosy and comfy hotel. Friendly and helpful staff. Tea/coffee making facilities in the bedroom would be the only thing I would add.
Nice atmosphere, good facilities and location to the rest of the village.
Good location, a super market close by, only 300 meters from Swiss border, so you can park your car at the hotel and walk to border and take tram to go to geneva, which takes only 10 min. secure car parking is expensive at 9 euro a day.
It's near to the swiss borders & in about 15 minutes you'll be in Geneva
Was easy access to Geneva. The neighborhood was not very nice.
The room was clean and the pentry was convenience for self cooking. There was a big gap in the middle of the beds because the double bed actually was a combination of two signle beds.
good services no
The lady in reception was very friendly and helpful Our room smelt of urine (we can only assume from a dog kept in the room at some stage) - it was quite disgusting. We also had no washing facilities (cloth, detergent) even though there was a sink. I asked at reception but they couldn't find any. If you are providing self-contained rooms, this should be provided as a minimum
there was small compact kitchen with all useful utensils light was not working in one of the rooms and the bedroom door would not close in other room.
The photos in the site are nothing like the reality. Also the hygiene was awful as there were cocoragies on the sheets.The most outragious of all was that although an amount was reserved to my card as a guarantee they asked to prepay our stay before they deliver us our key.Moreover the location of the hotel was bad as it didn't seem safe and the appearance of the loby, the corridors and the outside of the hotel was really ugly.My room was on the first floor, the windows were broken and somebody could have easily climbed in and rob us.Also the noise of the street kept me awake all night.
Convenient location, Excelent breakfast
It was close from the lake. Quite easy to find, and there was a spacious parking place. There was no air conditioner in the room. But since it was rainy and windy during my stay, it was not a big problem.
Central location , easy to find and restaurant next door Unfortunately it was too hot and the room was stuffy and uncomfortable. Also as it was the workd cup final the streets were very noisy with cars beeping all night. The blinds on the window did not work and there were hairs and what looked like fleas (jumping insects) in the bed.
Very nice staff and good location
Nothing. I didn't like anything except for the breakfast that was given to me complimentary for the inconvenience they caused me upon arrival. the location is industrial, in front of factories with nothing that you can walk to. room felt as if it was a mobile home.
The guy at the reception really worked hard to make me feel welcome. Good access to Geneva and nearby highway grid. Room equipped with a kettle, like all other Kyriads. Shopping center within a 5 minute drive. Perfect if you travel by car. Big parking, but it gets crowded in the evening due to nearby restaurants. Not the best location if you're without a car. Toilet/shower pod looks and feels cheap like in a motorhome, spoiling an otherwise great facility.
the very nice and competent personnel perhaps a list of places to eat, especially on Sunday evenings when the restaurant next door is closed
Very helpful staff. Rates were extremely reasonable.My stay at this location was excellent. I found the staff helpful and the breakfast was wonderful. This was a very positive experience. We happened to drive in from a location which made it easy to find the hotel. Adfter we went into town we almost didn't make it back. I suggest a very detailed map for guests posted on the internet. It could have been a big problem if we came from Geneva.
Courtesy of staff and clean room The comfort is really basic. won't recommend for a long stay
It provides great accommodation for people traveling by car, it is safe, clean, close to Geneva and the staff are very friendly and helpful. Breakfast is good.
The desk man was very kind and the hotel environment was comfortable. It could be nice if there were refrigerator.
The location and the the rooms that looks like single bungalows The breakfast is too expensive
Rooms are very comfortable, silent and well refurbished
Excellent position, quiet, easy access to Lake and public transport. A litle gem! Very helpful and friendly staff. This was our second stay and we would be very happy to return.
Nice people and very helpfull That we could not get a warm drink in the evenings nor a mill when it was snowung outside
The lady at Reception was extremely helpful in directing my husband to the hotel, driving through an unfamiliar town. As a family of two adults and two children under twelve we thought the family room represented good value for money, and the breakfast had a good variety and was well presented by another friendly member of staff. The Airconditioning unit in the room was a little bit noisy.
The staff were very helpful. I did not notice on my reservation that I needed to call to check in after 10:00 PM, but the hotel called me to give me the details on how to access the hotel/my room after hours. The quiet location, balcony, and convenient bus service was great. I prefer a thicker mattress, although the bed was quite comfortable - I slept very well both nights and woke up refreshed.
Plenty of towels and large bed. absence of elevator (3 floor hotel).
Hotel was at a quiet location;one could sleep with the windows open. Buffet Breakfast was very good.
I liked the layout of the rooms, my little balcony attached to the room.
Good sound insulation of the room, keeping the traffic noise outside.
Location and clean spacious room Nothing in particular
friendliness fairness and cleaness was a bit far from Geneva
It is a nice and clean hotel about 15 minutes by car to Geneva city center, It is a nice budget option and has free parking. The staff is very friendly. There is a computer in the lobby with free internet access. They do not allow you to bring anything to eat and drink in your room appart from these you buy from them
comfort, good parking, good internet, all information about hotel in rooms available
Very nice and helpful staff (or the owner?) who gave us a city map of Geneva and show us the way to the down town of the city (which was only 15 minutes' drive), extremely clean and spaciously room and bathroom, good and free parking
Nice concierge, hotel parking place free of charge No air condition
Larger rooms compared to most hotels in Geneva. Staff were very nice and helpful. A lamp or other lighting is need on desks in hotel rooms.
Very Friendly personal in Reception. Easy-free parking. restaurants around. Easy access from highways. public transport for Geneve not easy to use and after 22.00 hours from Geneve only by taxi! Annemasse town is for eat & sleep. all action is in Geneve!
The hotel was much easier to access then expected, even if it is located a bit outside of Geneva city, in a nice rural area. People working for the hotel were of a great help and very welcoming. We were nicely impressed by the cleanliness of the hotel. That was a pleasure to stay there.
Location for where I wanted. Sixe of rooms is better than average and the staff more helpful, definately a hotel i would recommend
Room was simple, yet clean and quiet. Breakfast was pretty good and personnel were polite and helpful. The location is pretty close to Geneva, so if you are a tourist on a budget, it is a good option for spending the night. Lots of (free) parking also around the hotel. Overall, good value for the money.
The restaurant was excellent, the hotel was very warm The room was a little jaded and would be improved by repainting
very nice hotel, but located very far from center of Geneve, and vas very difficult to find it
location was slightly moe industrial than anticipated
Nice hotel staff
Staff very friendly and helped me finding train times even when the reception was very busy.
Adequate parking for automobiles. Close to two supermarkets. Cafe on site. Almost impossible to find, even with driving directions. Poor ventilation and no air conditioning.
Room was simple but functionally furnished. Value for money was very good (hotels in France are much cheaper than in Geneva). Internet access was fast and free of charge. Staff was friendly. There's a huge supermarket in walking distance. Cleanliness of the room could be better! Three of four lamps in the room were not working. Hotel is situated on a rather highly frequented road (industry area).
The Hotel very close by car to Geneva. Satisfied breakfest The room was very small (I mean really small!) If you want to eat in the evening or dinner in hotel restoran don't expect something good - the staff is not very friendly and don't understand english
The TV in the hotel room is above the tea making facilities which caused me to bang my head on the corner of the TV metal bracket, I suggest the tea making facilities are moved away from underneath the TV
The building is old but well maintained and the staff are good and friendly. The room was clean. The only little negative point was the fact that there was only ony socket in the room.
excellent service, very very friendly and helpful staff