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Friendly helpful staff Good breakfast / dinner choice Alongside busy road - though this did not affect us
Excellent restaurant Tax not quoted in prices
It was comfortable and good value for money. Dinner in the restaurant was excellent.
A quiet location in the bottom town of Saint flour, more to see and do in the upper town but still bars and restaurants nearby. The shower was very poor.
Hotel could perhaps do with a bit of modernisation but worth staying just for the restaurant, haute cuisine at a reasonable price. The location is excellent but beware of the garage if you have a large car, the entrance is tiny!
Easy access, friendly, courteous staff, english spoken (though not really necessary for us); able to have a window open during the night, yet private outlook was a big plus I can't really see why identical rooms except one is facing street, and one the back, are worth €10 (approx) difference. We were not to know that this towns street was a quiet street, we chose the view of the hill, but in hindsight, it did not matter.
Good, clean and comfortable accomodation with helpful and pleasant staff. The information about the hotel did not make it clear that it was situated in the lower town, making the task of finding difficult.
Nothing in particular Beds were even worse than the average French beds. Rooms badly needed fresh air. Carpets were completely worn.
Tea and coffee making in the room would be an advantage
Good clean hotel,easy walk to town centre with a great view of the old town. Good breakfast selection.
Nice cosy warm room, -2 outside.
Efficient, clean, comfortable
the location and surrounding countryside is fantastic, the room served its purpose and my children loved the upstairs bedrooms.
Conveniance of hotel No retuaarant
Staff all vcery helpful clean and tidy Shower in room didnt have a curtain so water went all over the bathroom.
the hotel was very clean and comfortable, the breakfast was excellent value for money
Cheap Room very small. Location. Far from anywhere.
Stayed one night enroute home from Spain. Good location in pleasant town. Ideal as stopover point as aprox half way to Calais Room was very stuffy and airless.
Easy to find, Handy to shops, Park outsideroom, Large rooms
Clean and comfortable -good value.
Clean, tidy and comfortable. Details of how to find it were sketchy and the address didn't feature in our SatNav - but if you head for McDonalds in the Commerical Zone it's just opposite.
the motel formule no
Very clean and excellent decor, all looked new The air conditioning unit kept us awake all night - making clicking noises. Also, not just our air con units, we could hear next door too. A shame as it let down our overall impression. On this basis I would not recommend the hotel.
good car parking Map does not show accurately the location
Hotel close to the motorway. Easy booking in process and friendly staff.
Value for money
Loacted in a nice area of France, staff where very friendly and we could not fault the room
The address was very difficult to find. Satnav could not find the address.
Wonderfully quiet, confortable room, polite staff and good food, would reccomend
The food was absolutely fantastic. A warm welcome and helpful staff. A small swimming pool which, although limited, was a nice accessory. Would definitely recommend this hotel.
Great reception on booking in. Great location. Dinner in restaurant disappointing and staff detached. Gave breakfast a miss.
Fabulous view of the lake and viaduct-- very good meal and wine price.Covered pool even on hot day-- will visit again !!!
The location is spectacular and the staff very friendly and willing to assist. They were not averse to speaking English so everything was sorted fairly easily. The menu had a good choice as we are mainly fish eaters, prices were reasonable. The rooms do not have excellent sound proofing as could hear the occupant of the adjacent room snoring during the night. No air coditioning or fan, room a bit warm during night. The hotel could do with some minor refurbishment as a bit past its prime.
Very nice hotel: friendly, pleasant staff. Room was very clean ,good size and comfortable, and the bathroom clean and efficient. Many three star amenities such as refrigerator in the room.Wonderful view of Viaduc from our room.Excellent for families, offfering indoor pool, childrens' playground, plus canoes and large boats for toruing the lake.Very good restaurant, good value for money. Breakfast also afforable and worth the money. We would stay here again to explore the area.
Friendly staff and nice location with view of the Eiffel designed Viaduct. The breakfast was typical French continental - nice but not filling - ok at the price of 7,50 euro Internet Wi-Fi functions well. We didn't use the restaurant - the menu looked good, but a bit pricey. We stayed end of season and it was cold, the rooms have single pane glass, and beds are provided with sheet and blankets, not warm enough - we had our duvets in the car and used them too. I don't recommend staying here at beginning or end of season, as it can be cold and you won't be able to use the nice outside facilities (pool, terrace etc.)
The views are fantastic the service was good staff are very helpful and the food was ok,the room was clean,Iwould stay again. The only dislike was the lack of disabled facilities,you cant get to the lift because of a 6'' step and the lift is too small to take a wheelchair
Extremely friendly and helpful staff made the stay most enjoyable. Spectacular location in a charming old village with the typical wealth of genuine mediaeval features that make this part of France so different. Magnificent views from both the restaurant and the bedroom. No
Fantastic position at on the side of the hill looking down into the valley. Great view from our room and from the restaurant. Comfortable and clean room. Staff were very friendly and helpful
Good view, friendly staff, good breakfast ( and evening restaurant) Tiny bathroom
Location stunning. Staff excellent, very attentive. Quad room clean, modern & very comfortable. Very enjoyable stay. It rained in the morning !!
We only stayed in the hotel for 1 night, en route to Spain. The warm welcome of the staff was really nice and even though we arrived late and the kitchen was closing, they provided us with a nice warm meal. We really like the family rooms a lot. It was good value for money.
Very peaceful and the staff were welcoming. Spacious room, great for a family of five. Nice and clean and breakfast was more than adequate. Hotelier kindly helped us plan our route home. Would be helpful to have an internal walkway to the main part of the hotel, and to have the simple menu also in English.
Peaceful setting, good view (1300m above sea level), clean rooms, novel layout (which the kids liked), an excellent meal of turkey in tarragon sauce and a delicious (if slightly sloppy) chocolate mousse. Very pleasant staff. Generally good value for money. A bit remote and a long winding ascent up the mountain. Currently looking a bit tatty on the outside due to renovation work. Rooms a bit spartan and the stairs up to the mezzanine are quite steep. It's a bit of a hike back down the mountain to find a meal if you didn't want to eat in the restaurant.
Nice location, parking, Wi-Fi, restaurant. Breakfast needs more choice, access road to rooms not paved.
Their help and general attitude
We arrived very late and despite the time and the fact that the kitchen should have been closing, the hotel owners made us a delicious evening meal. They made us feel very welcome and we would definitely return, hopefully for more than just one night.
The staff were very helpful and kind. The rate was very good. The hotel is in a magnificent position but there are no views from the bedroom that we occupied because the second row of the hotel is situated right behind the main building. Also the design of the main building hides much of the view even from the restaurant. It is a great pity as the hotel is in a wonderful setting. There is no electric plug available by the computer table in the bedroom (at least that was the case in the room we occupied) and the hotel does not offer facilities such as tv, telephone, hair dryer or iron (which was kindly provided by the staff as a favour).
Room large and clean. Great views. Car park at back of hotel, along an unmade road. Not sure whether it was being redone ,or been like for ages. Needed a bit of TLC. Needed to eat there as a long way from anywhere else - food was good though.
Nice location Alittle bit like a hostel
Clean & comfortable. Adequate for an overnight stay.
Very pleasant area, easy to access from motorway, easy access to interesting town of St Flour. Very limited menu for evening meals - a long way to travel for sausage & mash! At breakfast you have to eat what the proprietor provides - no choice!
This was OK for what we wanted, evening meal very good. Breakfast was simple no choice
Accomodation and food excellent. Proprietor initially grumpy, but later redeemed himself.
Excellent value for money, the owners / managers are obviously determined to up grade the hotel with good quality furnishings, food was also good. Nothing