The location was great due to proximity to the airport. We enjoyed the kindness and service of the staff. Although all the rooms were non-smoking rooms, it was inconvenient to have people smoking at our floor.
Friendly staff, lots of small things thought about well. The room was smelly
Fair hotel with cheap rate near the Lyon Saint-Exupery airport (10mn). Good and quite hotel for short stay. No more staff hotel after 10PM.
Brekfast not served before 7AM
Size of the appartments and the bed Slightly shabby decoration in the appartment. Unfriendly staff in the brasserie.
I stayed in a studio of the hotel - and enjoyed to have my own little kitchenette - that was very handy as I stayed for more than 2 weeks - the service in the studio is the same as in the rooms - cleaning every day. The choice in the restaurant and in the brasserie was limited - it is probably ok for someone just staying 1 or 2 nights - but not for longer period. Also the quality of the cuisine was not always good - same dish on different days = different quality
There really wasn't anything to dislike about this hotel - good location, helpful and pleasant staff, the rooms were clean, tidy and well equipped and a choice of restaurants. I'd certainly recommend the hotel.
Business trip. There as not enough explanation on how to enter and leave the security in the parking lot.
Nothing They close at 11:00 PM. If you have a late flight (beyongd your control) you are done. Happened to me.
Acceptable quality /price ratio. Hotel is situated among big warehouses. Sad environment. Broken door lock (someone has opened it by kicking in the past).
Cheap and Cheerful. Good Restaurant at hotel. Hotel staff ordered morning taxi for return trip to the airport - taxi arrived exactly on time. In the middle of nowhere. Nothing around, if you arrive via taxi you are stuck at the hotel unless you order another taxi.
The location in proximity to the airport was its main feature. Breakfast was excellent but not inexpensive. One of the rooms labeled "non-smoking" had a very strong and unpleasant tobacco odor.
Convenience Very poor bed quality. Visually a very uninteresting location, in fact probably the most uninteresting location imaginable. Phone difficult to program for a wake-up call in English. Resorted to asking staff for a wake-up call plus programming the TV/Radio alarm.
Warning - Ordered a taxi for the nearby airport at the reception. It showed out to be a no-meter taxi driven by a lady working for the hotel charging me outrageous euro 26 for a 3 minute ride from the hotel. Pushy servants in the restaurant eager to sell. Breakfast selection and quality is great but dinner is not impressive. The wine selction is terrible even if you go for the highest priced. I am disappointed when hotels like this try to use you as they know you are a first and maybe returning client. However I work in Lyon and this treat was not satisfactory. The hotel is your "local host" and their recommendation should be trust worthy inclusive the taxi. I expect to be able to trust the hotel and their recommendations.
The food in the restaurant was very good. Sterile environment. Lifeless. Expensive and without any charm whatsoever.
Close proximity to the airport. Friendly front desk. Clean. It was very difficult to find - I was lost for an hour and the front desk did not speak English well enough to direct me.
Handy to the airport Felt the rooms were small - basically utilitarian but no complaints for one night
Room, bed, No information about the Hotel's number phone when booking. I must call the Nh hotel in Nice to know the number phone.
desighn of room was very nice they took money for minibar from my account which i didn`t use(it happened when I already left a hotel)...but after my pretension money was returned back
included mini bar, dinner at the restaurant was good, room was very nice light at desk did not work
Brand new Hotel next to airport!
New Hotel with all facilities in excellent order. Restaurant was very good None
Excellent hotel for airport transfer. Good connection to the city by tram, but very poor connection to other parts of the region. We visited an international trade fair there and public transport was poor. Taxi very expensive and no shuttle service.
Beautiful and well appointed room. Pleasant -- convenient -- close to airport. No wireless internet access. Only available for short period in the lobby. Restaurant was a bit pricey so we chose to eat at the airport.
My flight out of Lyon was cancelled by the airline and moved to leave from Paris. Despite knowing a week in advance, neither Active nor the Hotel were prepared to bend the non-refundable policy. I understand that's the policy, but there is in every opportunity the choice to adjust the policy given particular circumstances. I did not cancel the room out of my own choice, the airline made the choice for me. In my many years of travel experience most places with high standards of customer service would have refunded the money for the unused room, despite the policy.
Wonderful facilities and great location. I had an early morning flight, and with young kids, being near the airport was very important. It would be nice to be able to drive a private car to the hotel instead of parking at another terminal and then walking over. I was informed that only taxis could make drop offs at the hotel.
Room service food (lasagne & cheese selection) was good and at the right temperature. 1. There was only 1 set of towels in the bathroom so we had to wait over half an hour after calling reception for another set to be delivered. 2. There were no cups or mugs or coffee sachets for the in-room coffee/tea making facility.
quite clean and nice looking room. no answer from telephone customer care, we where obliged to sleep the first night in anotherHotel as we were travelling from outside country and we reached it late in the night.
Staff is friendly and accommodating. The bedroom and bathroom is spotless. Television and Internet access is free and flawless. No air conditioning- I would never have booked there had I known that.The hotel kindly provided a fan.The hotel is on a main street,beside a 24hr gas station. It's a noisy environment especially if you have to leave the windows open due to the heat.The hotel is listed as close to the airport ( St. Exupery) but they could not give us precise directions " just go straight" got us hopelesssly lost.
Guy at the desk was very friendly and helpful. Back dated interior. Pre-packed breakfast. Very poor bathroom. Shabby room. Very hot room and a lot of noise if window opened. The hotel is old and needs to be renovated urgently.
the staff were friendly and able to solve our problems. Big rooms.
friendly staff hotel needed some modernising next to a very busy petrol station
Very close to the site I was visiting. Possible with check in after 22.00 if you call in advance. The room was very noisy, close to a heavily trafficed road.
service by gentle people, quiet, really near by fairgrounds of Lyon breakfast at weekend only after 8 am
The management whom I met in the morning, posts stay were very very nice. The room was not a moderne hotel....... I did not like that the accommodation internet service linked to Hotel.com was not up to date. My reservations were incorrect. The room left alot to be desired. One towel, no shower curtain, awful pillows, at least the croissants were good.
Price and location. It was too cold (in August!) during the night.
Staff is very nice. Good parking. Hotel was quite close to work. Room service was fine, always clean. Was too expensive for the service they give you. Breakfast, 7 € for a croissant, few bread an coffee!! Wifi was not available in all rooms.
Very close to the Lyon Airport, 10 mins on back road. Hotel under renovation, clean basic rooms - good for night stay. Owners very nice, speak english.
They were quite close to Lyon airport, and offered a restaurant for dinner with several choices. The owners Laurent and Juliette were extremely helpful and friendly.Fast free WiFi in the rooms Very small old TV--not really a major issue.
The owners are very personable and helpful! This is a small nicely remodeled hotel. Nice breakfast. Clean updated room. Perfect distance from airport.
Place is calm and quite. None particularly.
Close to airport Very hot, indifferent staff, depressing decor
Multilingual staff were helpful and coordinated our stay and transport to the airport well. Dinners were surprisingly good and a good value. It is a bit remote from most things unless you have a car.
Clean room, fairly comfortable (reflected the price per room), reasonably close to the airport/motorways, morning receptionist very cordial, breakfast available if required (at extra cost). Despite the confirmation stating that we could check in up to 23h00 the hotel was closed when we arrived at 22h20 and we could not get past the security gate into the car park. I walked around to the hotel entrance and found a telephone number to ring and was told by the woman that answered that check in was until 22h00. That said she gave me the codes to get in to both the car park and the hotel and advised that the keycard for the room had been left in the lock so we did gain access to the hotel & room. However, it was extremely dark round the hotel and very cold, -5c, plus I speak fluent french so conversing was not a problem - I think that a non-french speaker would probably have had a great deal more problems in even getting into the hotel let alone understanding where the key had been left. Other points - no lift so had to drag cases up the stairs to the first floor - not easy to find despite being right on the main road as no signs (lit or otherwise) that are easily spotted from the road in the dark. - we requested a twin room (which was stated on the confirmation)and got a double and, since there was no hotelier/night staff on site, there was little we could do to change that.
Welcoming friendly staff. Room facilities OK.
The hotel seems under renovation.
A very basic room and Hotel.Staff friendliness and the cleanliness of the room were the good points,particularly the receptionists who spoke excellent English.
Good staff, good location (near the airport and Lyon st exupery station), shuttle bus available to airport
So close from the airport, very quiet and clean, friendly staff Quite easy to take the navette from the hotel to the airport, but complicated the other way round. The signs in the airport made us wait at the wrong place
Location and price It wasn't clear where to catch the van, breakfast was not included, bar was not open after 11 when I arrived.
Welcoming, good dining room and good food, good shuttle service. Information not quite clear regarding parking facility
Location Shuttle to airport never came - we had to take a cab. Air conditioning unit in room was broken/extremely noisy.
Close to the airport, spacious rooms A little too pricey
It is close to the airport
Helpfullness of the staff
Flexible check-in and early breakfast. I had problem with the shuttle bus. The bus went earlier to the terminal than the normal schedule and I was left waiting over 35 minutes for the bus. After a hard working day this is unsatisfactory and I will have to question future use of the hotel.
Close to airport. Clean and basic comfort. Was there in time of national strike but staff was friendly and efficient.
The girls on reception trying to make a silk purse from sow`s ear, they are really good and without them the hotel is usless. the girls are ace. The description said 10 mins from center of Lyon it took an hour on the bus to get there and we got ripped off for 50 euros to get back. Will never ever go back to France or Lyon. The prices are ridiculous and they dont give a shit
Was okay for one night stop over Wouldn't have booked if I has seen photos of rooms - very compact.
Small room, but good value for money.
Nothing is speciaL.. I'ts practically a motel and not hotel The doors of the rooms are external !! and the bathrooms are monoblock silutions with the shower like cabins of a ship...
İf you go there just for visiting eurexpo , could be good choise, but its far from the city center, taxis are very expencive, it takes 10 euro to fair centre, 38 euro from expo airport, 10 euro for bron airport. after 19.00 taxis charge night tarif.İf you will get hungry after 18.00 you can not find anything to eat at the hotel and close arround the hotel by walk.
Very dirty room
Parking, The secure parking was great. the rooms smelled horrid of chemicals and of chemicals that covered up cigar smoke which was lingering in the room. Bedspreads were beyond filthy dirty. Internet did NOT work in the rooms, and we called in advance to verify this. Location was NOT as described in distance from the Convention Center in Lyon.
simplicity cigarette smell in the room
The girl on reception and the chocolate drink
the bed was very comfortable. I slept really well. Better than in higher class hotels. After all, this is one crucial thing ! The parking is large, free and safe. Location is convenient and easy to be reached. breakfast is poor.
Near from everything, shopping, city centre, Golf course etc..
Staff was flexible in arranging breakfast on Sunday morning.
Simple hotel for a quick overnight. Staff was very friendly. Breakfast is too expensive and is not worthy. Hotel is far from Lyon but when traveling by car it's still ok.
nice staff scent in the room, shower without any curtains - too many water around. it seems to me it was rooms with facilities for disabled guests, but i was not know this before
Close to my visit Check-in closes too early
Just ok, room small, bathroom small, typical budget hotel.
Room a little small, only one electric socket
it was clean and quiet as we were the only ones there, not much choice of restaurants unless you like italian
Bus stop in front of the door. The staff rarely understsand English, nor Spanish.
Convenience and proximity to motorway Noisy AC and lacked character and facilities
Everything as stated 5 Euro breakfast - not adequate to what other hotels are offering. Coffe, Juice, Buns, Cerial - lak of buffe
When we arrived at the hotel a very nice gentleman in the reception already knew who we were! Excellent service, clean air conditioned room, tasty breakfast. Very nice stay on a budget.
It was very far from the metro system. Directions to the hotel did not include the need to take a bus so we walked for miles to get to the hotel.
Free wifi was so slow, it was pretty much unusable.
Good staff, high value for money. Good location near Reanult trucks. Will stay there next time as well. The restaurant was far to narrow. Otherwise ok.
It is a standard inexpensive chain hotel. The rooms have a tiny bathroom. I have a very bad experience with this particular hotel. I stayed there for 1 night only with my wife and daughter. We were asked to pay the price of the room and the breakfast upon arrival. When I returned home after my trip to France, I found that my credit card was charged twice - the second time on the day of my departure for 30 Euros. I wrote to the hotel and after a long delay received an answer, that the staff discovered that one of the big towels disappeared from the room upon my departure. As you can guess, I have neither stolen, nor lost, nor put it by mistake(!) in my suitcase. I have also never gave them any authority to charge my credit card, which was supplied only once for payment, without my permission.
The staff were excelent.The room were small but for a night stay it was excelant.My child loved the upper bed.
The internet wifi connect is good.
Metro to Lyon is close by. Found a good spot to jog off road. Conveniently located between Lyon and airport. Needed to drop off and pick up people from airport early in the morning, this hotel made that easy. Also flights were delayed and toured Lyon while waiting.
The internet and the parking is free the mall of shopping center in near No fridge and no double bed .
The room smelt a bit bad.
good room, good restaurant, friendly staff rooms were very hot, no airco and 40 degrees
kindness of the staff internet wifi didn't work in my room although they said it should.
Very pleasant staff and nice, affordable restaurant
Big room and pubblic parking for free in front of the hotel Far from the city. It was necessary take both bus and metro to go to the center of Lyon.
renew the reception which is not very clean (roof)
The food was excellent and the staff were charming. The modern design of the bedroom was also attractive. It was not possible to get fresh air in the bedroom except by opening a french door. Perhaps because there was a reunion taking place at the hotel at the time, there was also nowhere to relax except in the room, as the weather was too cool to use the swimming pool area...
The owner and his wife were absolutely lovely and I wish them very well. Their chateau is lovely and the swimming pool beautiful. The rooms are far too tiny, there is no ventilation and no air conditioning. I was bitten by mosquitoes because I was forcred to leave the door open to get ventelation.
The hotel offers free wifi but there is no table in the room. The room was full of ants, ok this can happen, the hotell is in an immense park but i have said it to the receptionist but nobody took action to clean the room.
Very friendly helpful staff, clean room plenty of places close by to eat. Good breakfast staff ensure you have enough food None
Very clean and confortable. The internet is not stable.
Receptionist was very helpful and welcoming. Not easy to find. Uncomfortable beds. Breakfast not value for money plus no spoons for cereal. Used teaspoon.
Great location near to the airport and just off the highway, clean comfortable rooms, responsive desk personnel, easy secure parking. Could use more wall outlets, even in the bathroom with ground-fault interrupters. Shower is quirky in the French way, no possibility to stand under the hose-tethered showerhead and not get the floor heavily puddled with water because of the tiny, inadequate glass barrier ment to block spray.
No food or drink available on Sunday evening.
Close to airport and Eurexpo / large , clean room /parking Restaurant closed during weekend
Excellent room and location for business trip Be aware that the Free shuttle service from the airport (even if agreed a couple of days in advance..) is not working. I had to take a taxi instead.. Bad service and communication concerning just this service.
It was clean and efficient.we only stayed overnight for our return flight from Lyon
locality and simplicity no tea making facilities in the room
Clean, comfortable, efficient, modern, excellent safe parking! no
We have appreciated the modern design of the hotel and the style of the room. The personnel was very helpful and the breakfast was excellent. The hotel is brand new and very clean. I would recomment to stay in this hotel if you need a stop over for catching an early plane at the nearby airport. It is not easy to find the way to the airport if you cross the small village nearby
Very convenient, close to the airport and near to the highway. The room was very nice and I can't think of anything that I missed except my wife.
Shuttle service to the exhibition - Friendly personnel My room (bathroom) stunk!
Advertised free inter net wi fi when in fact it was chargeable.
The room was celan, comfortable and close to the shops.
They had forgotten that we had booked a twin room
near to supermarket the wireless was not free,in fact it was 12 euros.the room was the smallest junior suite i have ever stayed in fag burns on carpet and bed cover,cleaner wanting to clean room 2hrs before the checkout time,shuttle bus 20 mins late but good price
Very friendly helpfull and obliging staff. A comfortable and good value hotel, ideally situated within the town.
no room for 4 persons : 2 adults + 2 children
Its convenience next to shops, bars and restaurants. No.
Good position for what I wanted, and for bars ect No bad points
The sheets were not changed on a daily basis - but when I asked on day 2 they were changed but only on this occassion. Also the floor was very obviously dirty and it wasn;t until I requested it to be rectified that it was done. Parts of the breakfast was not fresh on both occassions. About 35 minutes by train to Lyon - nothing really to do in this location.
location and price; basic but value for money no bar or cafe
Cheap and good location
The leisurely breakfast No hairdryer in bathroom