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The pool was excellent and available until late. As a family they were very helpful and the breakfast was excellent.
Very impressed with helpfulness and friendliness of hotel staff
The facillites, the service, and value for money
Comfortable room, quiet location though near village centre, good on road parking.
Location and facilities
Well located. Had a nice "Aviation" theme to it but still very traditional French underneath it all, including the decor (ie not necessarily UK taste). Food at dinner was acceptable and good value in comparison to the other restaurants in town. La Bourboule has the air of a town marching slowly to its death, with many hotels closed over the last 10 years and some much more recently, including 2 in the small street occupied by the "Aviation". This is not untypical of France though. Good little pool in the basement. Has a garage. Breakfast was rushed by the hotelier taking the food away before we had time to finish. Granted this was because it was getting near to 0930hrs, but we weren't asked if we wanted more before the food was removed. Hotel good for families.
Comfortable bed, swimming pool, quiet location We were given a fairly stern lecture on what is not allowed in the hotel on arrival - which was very unwelcoming. No kettle/drinks facilities in the room.
Enjoyed staying there, and children had fun in the pool. Decoration was a little tired in the rooms, but otherwise not bad.
Friendliness of staff, food. We felt very comfortable.
We had a really pleasent stay and the staff were very friendly and helpful.
The 'Bell epoch' appeal and its position in the town centre, my room overlooking the back/garden/wood/hills was very quiet - able to have window open at night without any disturbance. Nicely surprised by the size/ standard and facilities of the room. The flat screen T.V. was amazing - see negative comments. Madam is quiet charming - but see negative comments below. No air con (though as the town is relatively high this might not be a problem) but a few days earlier Southern France was registering 33-34 on the plains. Thought the Breakfast was overpriced but they did have real filter coffee - not out of some glorious multi miss-functional machine. Warning, though Madam spoke English most of the staff were French only speakers as you would expect. Re Flat screen T.V./computer, as a computer literate person with a range of 'hi-tec' products I was completely puzzled by the facilities on the integral T.V. computer as there was no instructions in any language - so leave an hour before wanting to watch something to get your head round the controls.
Friendly staff, overall atmosphere was good. Staff put themselves out to accommodate my request for specially early breakfast. Car parking was restricted.One reason this hotel was chosen was WiFi facility but this was not available! Manager let me use her computer once to check my email but I was very disappointed not to have this facility in my room as advertised. It was difficult to book an evening meal as every time I asked I was too late. More flexibility in this respect would pay dividends.
The room was clean and the food very good.
Our room was warm, quiet and comfortable, with lots of space to spread out and very well decorated. The staff were very friendly, and the hotel is located very close to all of the major attractions in La Bourboule The car park wasn't as large as the hotel claimed, although this wasn't really a concern for us as there were very few people staying in the hotel.
Staff very friendly and helpful. Access to restaurants and shops very good.Hotel warm and comfortable and very well run.
Good free internet connection, easy to park, small shower, expensive breakfast 9 euros each
warm and freindly
Nice staff, clean room It was a bad breakfast for the price, no real coffee. One does not pay 7 euro or was it 8 for instant coffee from a machine had I known I would have not taken the breakfast
Clean and nice owners, easy to find, very helpful
There were no surprises, We got what we expected and what was offered on the website. Position in town was good and there was no problem parking at this time of year. The hosts were welcoming and friendly. Since the change of law with regard to smoking in France it has taken a while for the smell of smoke to disappear.
Regional food with a large enough menu for several nights stay. Quiet location, though still convenient for access to all roads. Parking is provided in a secure area and is free. Room was on the small side for a three night stay.
nothing at all it was horrible and priced way over the top for this cheap hotel misserable decoration extremely small en suite facillitiesdrab room poor poor value
Hotel was clean, warm and comfortable with friendly staff and a good restaurant. It was nice and close for our skiing.
Very friendly staff and good service and food Room very small and cramped - could supply a fan in hot weather.
location was right in town, good walking access to the main street. Excellent free secure parking.
The room was very clean and tasefully decorated and quiet The food I.E. dinner was a bit disappointing, also the breakfast was not value for money and very little effort was put into it only croissants and bread no cheese (extra) laughing cow or other would have been good also yogurtI know it was out of season but a bit more effort would have been not a lot of trouble
Service in the reception was very good and we got an impression it was a very nice and clean hotel. Zero.
Quality of food Unable to process our credit cards (two couples, two cards)
Needed seperate towels for the pool
Indoor swimming pool (small) and jacuzzi. Noise tight windows. Located across the river of an amazing creperie (La Guinguette). Very small room. Bathroom needs a renovation (eg. loose slide bar in the shower). Only basic breakfast buffet.
Excellent food. Superb menus and attentive service.