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location and all inclusive
Friendly place all-inclusive deal meant we didn't spend much on extras. We were there 3 mights and all the time there was only 1 person on Reception - even at busy times, in a hotel with 97 rooms. So there were long queues, and the person on duty was over-stressed. This 1 person was doing check-in, answering phone, handing out list passes etc - and all at once! Their room planning was rubbish - they twice allocated us a room that was already occupied and it took ages to sort it out. Then we had to change rooms after the first night. We met other guests who had exactly the same problem. I suspect that taking all their bookings from online agencies - like Active Hotels - makes their rooming logistics more difficult, in that case they should have a system that can cope, and enough staff to cope with it!!!
We had a fabulous stay in Pas du Loup. The hotel is in a perfect location and the food was amazing. The staff were really helpful and the ski was great! The hotel was great - however Isola is a very quiet place. Perfect for couples and families but I wouldn't come here if you want mad nights out. Great ski, great food, very relaxing.
The Hôtel Club du Soleil Le Pas du Loup is a ski hotel with basic facilities for overnight stay. The room was not terrible but very basic in its offer. There were a large number of families with young children and this might not be acceptable to some prospective guests. Dining facilities in the 'town' were very basic and appropriate to the ski fraternity.
Nice clean room and ensuite Food poor and chef yelling at staff in front of guests. Not appropriate
This holiday has the very rooms in the entire resort compared with other holidays in the area. The rooms are big and very comfortable. You can't check in to your room until 5 o clock.
All inclusive package was excellent value for money
Allways alert personel. Perfectly situated in the skiing area. Food was sufficient and tasty. The hotels common rooms fireplace bar restaurant was a little noisy. Could recommend the fireplace to be reservated to calm activities.
I liked the good food and convenient winter sports and the hotel was warm and comfortable. Nothing
One of the few places open in Valberg during the summer, it had good location, close to everything, a good restaurant for breakfast and a small, but comfortable room. Ideal for our purpose of a one-night stay. No problems.
free private parking, walking distance to restaurants, good breakfast, the hotel looks to be under refurbishment - the breakfast hall is very nicely refurbished, the rooms nevertheless are very basic with very little furniture very basic room, valberg is a winter resort, only two restaurants open in june
The hotel is convenient to stay at, you can walk to all the resturants and there is free parking The TV was very small, and no english channels
Close to Ski Slope and main village Small bath
friendly and helpfull staff. Impossible to get a regular heat. It was very difficult to take a shower. Sometimes the water was very hot and than 1 second later it was cold.
Decent breakfast Electricity went away 3 times, reception only open 8-20,
Very close to the bus stop and slopes. Breakfast was good too. The room & bathroom very basic. Could do with a bit of upgrade
Flexibility on arrival; supporting by planning next day trip. nothing to eat - only 2 restaurants in the whole village were open in June.
The staff and the dining room No
It was clean and tidy. Reasonably convenient foe the slopes, and reasonable priced, the bath was a strange sit up and beg bath but better than no bath at all. The walls were so flimsy that children and late arrivals could be heard.
great location, friendly staff, nice combination of "rustic" building and modern fixtures/fittings, decent food, reasonably priced
Good value, friendly, canal +, garage for motorcycles and bicycles, good food, reasonable prices
Wonderful host and food in the restaurant. Large room. Very peaceful and comfortable. Decor a little tired.
Excellent view. Very friendly, helpful staff. Wonderful location. Food reasonably priced Towels and linen could do with replacing, a bit worn out but clean. Room a little tired looking, again clean and everything worked.
The attitude of staffs' service were most impressive. Especially, the hotel of owner did his best whatever I request.
Location and the hosts Nothing
Staff were friendly. Food was ok. The shower in our room was disgusting! Filthy.
Great location for Chamonix and the Alps. Food good pleanty of choice for breakfast.
hotel is in a stunning location with great restaurant and fantasticly helpful owner - go on a motorbike because 2 eat and stay for ther price of 1. I was in a car so didn't get the half price offer!
Great location at top of Col de Turini. Staff were very friendly. Shower was not very clean. The location you have for the hotel is wrong. It is at the top of Col de Turini, and next to the Logis Hotel Les Trois Vallees.
Nothing 1. It's far from the ski lift. About 100 m walking with ski equipment (in ski boots). 2. There is no lift in the hotel. 3. Absolutely terrible breakfast (baget and croissant with cold coffee) costs 8 Euro per day/person
Great value, (nice breakfast), close to everything, very professional staff, great to have wifi in your room