The helpful & friendly staff, facilities and location.
Extremely pleasant well trained staff. Good food and comfortable bar in hotel. Rocquettes is popular with locals as well as tourists and is of a consistently good standard.
Overall it was conventient and well run The room was tradgically underwelming as was the 'new' bar and resteraunt...it does not parallel the external look of the hotel
Good service in all areas of the hotel. Generally plenty of staff on duty and all very cheerful and willing to be of assistance and service.
paying for towels at the pool
It was perfect in every way and will definitely be back
The hotel is in an ideal location for access to St Peter Port. The staff are helpful and friendly. This is the third time we have stayed at this hotel and would recommend staying in the superior room, which are more comfortable..
Great Staff, very pleasant and helpful
The central location made travelling round Guernsey very convenient. The hotel facilites and staff enabled us to have a very relaxed and enjoyable holiday. There were good facilities and support for my elderly mother.
Friendly helpful staff, comfortable clean enviroment
Loverly reception staff and glorious views. It is a fair way from the town but is worh it for the views and walks on the coastline. Room decore is very basic, stained armchair, the bathroom is essential. The price is not reflective of quality, it is expensive as most services in Guernsey are.
Stunning location - great building, close to St Peter Port and excellent transport (from directly outside of the hotel). Lovely restaurant - very spacious. Fantastic breakfast. Internet site did not accurately record room availability - so we had to move rooms after 2nd night - not great on a 3 night short break. Bath had not been cleaned properly. When we complained we were told it would be done the next day!! A lot of the crockery in the restaurant was dirty. Billing problems sorted by the manager.
Exellent location. Bright & clean. Warm & freindley reception
The View, also the room, good location The food was not up to my expectation. plus the fire alarm went off twice after 11.30pm, Health & Safety not very good.
The view from the bedroom window and balcony was fabulous. The cleanliness of the pool meant we could not make use of it which was disappointing
Location and breakfast. We didn't use the pool because of the weather, but it looks to be good place to laze around on a hot day.
position of hotel friendliness of staff,lovely grounds-but wish the pool had been heated!
Superb location, clean, friendly and lots of space. St. Peter Port not far away - bus stops at the hotel car-park. Or take a scenic walk into town along the cliff path - terrific views and only 90 minutes at leisurely pace. Can't think of any!
nice rooms, good breakfast hotel closes at 12am, got locked out. receptionist was a bit rude
All in all - amazing place to stay.. great views and great customer service.
fiendliness of staff,excellent food,great location and laid back breakfast
Hot tub in the health suite was fab, just make sure you visit after 10am!
We recieved a very warm welcome on our arrival at the Cobo Bay Hotel, our room was clean and spacious with all the amenities you could need. Breakfast facilities were excellent and the location of this hotel can not be beaten, views over the bay are beautiful. Staff were very friendly and helpful throughout our stay.
I have visited Cobo Bay Hotel four times. The staff are good. It is always clean. The rooms are very well designed. The food is great. The location is next to the best Sandy Beach on the Island for Families. The views of the sea and the colour of the rocks is wonderful.
Friendly helpful staff. Having bottled water in the room each day.
clean room, all the necessary ammenities, close proximity to the beach, friendly staff, wholesome breakfast
our view, location, close to beach
friendly service and very helpful
Great view across Cobo Bay, good food and attentive staff.
Great location, comfortable rooms and the staff are very attentive. An excellent place to stay on Guernsey
Superb food & friendly staff
Restaurant was excellent - nice atmosphere and good service
The hotel staff were incomparable, very helpful, attentive and smartly dressed.The accommodation was delightful, well equipped, extremely clean.Free wi fi accessible so made exploration of first time visit to Guernsey easier. The restaurant food was superb.
The staff, the hotel and the food all outstanding
Nice quiet location, very friendly staff, excellant facilities and restaurant Can't think of anything.
Accomodation of high standard very clean and delicious food
the hotels restaurant where we had an excellent meal
it was clean and well presented and the staff were friendly Hard to find,not sign posted
Quiet location with convenient access to fine coastal paths. Excellent food. There is a long term problem (water company) with water pressure affecting both hot and cold at peak times
The staff were very ameniable and friendly even though I had a very early start in the morning they ensured I had breakfast
The bed was excellent Front office staff poor. We booked a cab 24 hours in advance and they failed to get it there for us. We had to ask four times and finally they called for another cab company. We had a problem with the bill and instead of informing us so we could correct i
The hotel ambience, the courteousness of the staff, and the great food made my stay a pleasurable and comfortable one.
IT was conveniently located and the staff was friendly and accommodating before and during our stay. Breakfast had a lot of variety.
Having stayed in hotels worldwide for business for over 40 years I knew on arrival that I would enjoy my first visit to OGH. It is rare for me to re-visit but I am very loyal and I will return. room 221 was a disappointment - 319 met expectations and I hope to book 127 next time. local knowledge is a powerful thing...
The welcome and the staff, they couldn't do enough for you and nothing was too much trouble and they made our anniversary special The location. There was a lot of noise outside on Saturday night from young locals and we didn't get a lot of sleep. However, this was no fault of the hotels.
Lovely hotel with very attentive and happy staff. The booking stated all beds were queen size. This is not the case ours was a standard double in a small room
The facilities and the breakfast both rate very high No
Great location, very professional and caring personel, nice english style interior, fine restaurant Room far too small. The announced king size bed was certainly not larger than 140 cm. The night was uncomfortable. Maybe the upgraded rooms are in better relation with the projected standard of the hotel.
Upgrade to room with balcony and sea view was much appreciated.
Only overnight on B&B basis and all facilities not therefore used
the staff were friendly and helpful. The rooms were excellent and the hotel was ideally located.
We could walk to the center of town in about 15 minutes, and from there, everywherein town. The bus stop just up the street from St. George's Hotel allowed us to go all over Guernsey. The full English breakfast every day was a treat! Whew! The weather was warm, but on the street level of a major street made sleeping difficult--keep the windows open for comfort or close them for noise? We tried both and neither was totally satisfactory.
Close to my customer to allow a visit
The location of the hotel was good.The rooms were very good and the service.
very good accomodation , very clean, good food and plenty of it.
Nice and friendly staff.Nice breakfast The carpet had more spring in it than the mattress. The bedding was very poor quality.I could hear the toilets being used around the hotel throughout the night.The decor in the room was outdated. Bathroom cleanliness was not great.Expected better for the price. I travelled the USA recently in five different hotels. A very poor comparison and more expensive!!
I liked the location and most of all the beautiful view i had from my bedroom window. I did not like the decor, the hotel needs totally updating and renovating, also really did not like the stale smell of smoke everywhere.
Very clean hotel. Lots of games available to borrow for children to play with. Lovely swimming pool. Very near to beach. Limited room service menu.
Lovely spot, good value for money. Food was great and good value and staff were very friendly and helpful. I will definitely stay here the next time I am in Guernsey. TV in room could be better (I stayed the day of an England football game). I ended up watcing it in the bar which was fine as the bar staff were great.
I liked the tranquil and peaceful surroundings. Also on a bus route to take you around the island. No
Knowledgeable staff, friendly, great swimming pool, good fitness area. Restaurant little bit staid, but i guess its mainly for business during the week
very resonable price. free use of spa was excellent. great time spent at la trelade little bit dated decor in rooms
The size of the room and its comfort.The friendly staff. Breakfast, the parking space.
Friendly and warm Room 201 sound of water at night and light coming under door
Relaxing, no fuss good food & pleasant staff. N/A
Very good food, clean hotel, rooms very good, lovely location.
Friendly staff good food On flightpath but not that much of a bother also could hear noise from a generator or air con
Had a lovely time and romance abound. Very relaxing and pool and garden area very peaceful. Just wished we had stayed longer
Price and convenient location for me Room would benefit from being updated a little, but was ok
The staff were very pleasant and helped us out on a number of occasions, for example sorting out an iron and ironing board, booking taxis and holding our luggage securely for us after check-out. The room and bathroom were very clean. The pool was nice. The breakfast was excellent but the restaurant staff were efficient but not very warm and quite dismissive on some occasions. We did not like that breakfast is only served until 9.30 on weekdays and 10 only on Sundays, it would be nice at least to serve until 10 on Saturdays also. The decor was pretty standard 'county hotel' style and the hotel was very clean but the furnishing and carpeting were noticeably worn, particularly in our room and the restaurant.
Great hotel - never knew it existed before. Close to towm excellent food... 10/10 None
Rooms smelt of damp and collegues room had three pairs of dirty knickers in drawer
Central position - so convenient to town. A very pleasant stay, staff were very helpful and the facilities were excellent. Thank you.
central location: parking on site: good food in house: good base for our tour around Guernsey shower fittings broken as reported on departure
The staff could not be any friendlier! The room was great, with a sunken bath and huge comfortable bed. The location is superb, right in the heart of town, with easy access to fantastic shopping and restaurants. No
Staff were very friendly and helpful food was lovely Some of the fittings in the bathroom were broken - the shower tap and the toilet seat didnt fit the toilet. Also the ipod dock broke and we didnt get a replacement
This hotel is AA 2 star rated i have seen worse 4 star rated hotels - room of good size & staff very friendly whilst rooms very good need a bit of tlc - most likely as near end of season
We stayed in a basic room which was sub standard - no TV or working radio & was situated next to staff quarters. There was constant noise from these rooms. The reception & dininig /breakfast area had however been refurbished.
Good location with excellent staff and facilities
The room was love, the food was good,and the staff were excellent. Would definately revisit. Nothing
Breakfast The manager & his wife were very rude
Room was clean and hotel is well-maintained. Nice choice at breakfast. No elevator
We stayed for just one night, but during that short time we sensed a friendly and welcoming feeling. The breakfast was very good and freshly cooked. Nothing
Good location, not on the beach but convenient to get around. We had a hire car but you could use buses or bikes as the island is small. Friendly staff, clean, good breakfast
very relaxing atmospher.The staff were there for your needs without being intrusive. only that they would benefit from a lift.
Eat, drink and sleep
My room was very noisy with people talking outside at midnight and smoke drifting through the window even closed! a machine buzzed intermittently all night from the bar below , every three minutes, buzzed for 5 seconds, there was no night Staff to complain, i thought the second night would be quiter but no. I have no problem using this Hotel again, just that particular room
Staff and food were excellent
Very comfortable room with the best-equipped bathroom I have ever encountered. Pricey, but there wasn't much choice, and it was very comfortable. Accessible by bus from St Peter Port, but not so easy to get to other parts of the island. It is better suited to people with own transport.
Enjoyable break - hotel staff, room & location excellent would go again.
All of it. Very friendly yet professional. Courteous and helpful. Breakfast was good but didn't get a chance to try the carvery unfortunately.
Very noisy bedroom adjacent to busy road
The staff and the food were second to none. nothing was a trouble There was a noise coming into our room which the staff did their very best to put right