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Room internal doors would benefit from aligment
Hotel easy to find, good value for money Not particularly welcoming staff, 3 pillows between 2 people, no bath towels in the room.
Price of breakfast Remark only: Experienced some difficulties in using the Automatic Booking System, so would recommend that guests book in before 21.00 hrs. if possible.
The building is quite new but the fixtures and fittings in the bathrooms are showing extreme signs of wear and tear. On the outskirts of town, easy to find, but no bars or eating places within walking distance. I would only stay one night as it is the most basic of basic accommodation, and for that, it is satisfactory. Good car park. Early morning noise from the works opposite, small size towels but asked for more and they were supplied. Should be called a motel.
The staff were very helpful & the food very good for the price. I arrived late & could not get in but 1 of the staff let me in & opened up reception for me - very helpful - even tho' my French is only moderate. I found it difficult to find - I use Satnav & because the address is newish it would be better if you advertised the main road it is on - Avenue? Charles de Gaulle
The hotel was basic but adequate for a 1 night stay. The location was poor. There were no facilities in or around the hotel for dining or shopping.
Ideal for a quick stop off,with clean rooms and easy to find. Shame there were no pubs or resturants in walking distants from hotel.
it was convenient for an over night stay. Pillows hard. Towels too small. Breakfast overpriced and croussants,yoghurts and rolls sparse when we breakfasted at 9.15. There was a spill mark down one wall in our room.
Staff were helpful, when we arrived late after getting lost. I put my card into the automatic machine and it got swallowed up. (I'd put it in the wrong slot!) the helpful receptionist used pliers to get it out!! Not very easy to find
automatic reception for late arrival worked well
Ideally situated to where we wanted to stay. Free car park.
Receptionists very helpful. Breakfast good. Location excellent, not in noisy town centre but easy walking distance.
comfortable room Too close to noisy night club so didn't get much sleep
Overnight stop only. Quick walk around the town and then to a restaurant You obviously have a problem with hard water. All the tap and shower nozzles need 'de-coking' with a wash in vinegar or some other acid. Only other issue for us was that the headroom on one side of the room was very low because of the eaves.
The room was modern, spacious and comfortable. The hotel was well situated and in easy walking distance of the town. It was very quiet at night.
Courtesy of hotel and restaurant staff. Willingness to help.
Restaurant. Location. Parking.
The location for St Omer was good We asked for a refurbished room, which was really basic. First room offered was a double rather than a twin, so had to be moved. Was nothing like the pictures on the internet.
Friendly welcome and good restaurant.
Close to city center Very expensive meals compared to rest of city.
The hotel was in a good location, the room was really nice with a huge bathroom and lots of space. The breakfast is very overpriced at 12.50 euros per person and the room had an overpowering smell of perfumed cleaner so we had to open all the windows to clear the smell a bit.
Layout of cottage was excellent, especially as we had dogs. No staff spoke any English. No restaurant. Unable to work tv system correctly - only 4 channels available and all were French. Roof had leaked onto bed so bedclothes were wet and stained - it appeared that the room had not been checked prior to occupation (other than to turn on some heating) and had not been used for some time. Glass door on single toilet, which was right next to kitchen, was not appropriate. Access to main hotel from the cottage was difficult due to lack of lighting and no directions so had to access by walking back round from main road. Information in room suggested that breakfast was available in the room but this was not the case (having called a french speaking friend to translate for us).
Excellent room, service, breakfast. Theme rooms were great fun. Travelled with parents and other family member they had great rooms and enjoyable stay. No bad points.
Peaceful. Lovely swimming pool. Although no restaurant was easy walking distance of several good restaurants. Interesting history from 1st world war. The staff were exceptionally helpful at all times but when we had an accident in our car they transported us to the ferry for our return journey home. Over and above the call of duty. With many thanks to Justine and all the lovely staff on duty day and night.
We liked the location, the amazing views from the room and the building's character.
Superb! We had a 7 hour drive from Switzerland to UK and wanted to stay somewhere en route near Calais. There are not many hotels near Calais like this one. Off the beaten track, but only 40 minutes drive to the ports in the morning. Fantastic room (Moulin Rouge suite) and just a generally high quality feel to the whole place. Only continental breakfast available and we thought the bread/croissants/jam already on our table was it, however more followed including hot crepes, fruit, cheese, ham etc. Nothing to complain about, but 2 observations: 1) There is only a small car park which has quite a tight entrance. Max 4 cars which might be a problem in high season. However, it does feel very secure as you are parked literally at the front door and overlooked by reception. At busier times, there is parking at the rear of the hotel. 2) The hotel did not offer evening meals when we stayed (end Sept). Initially we thought this a poor situation, but the staff were able to provide a list of recommended local restaurants many of which were only a short walk away. Our trip to the Kasteelhof Restaurant proved memorable as it was very rustic and full of local charm and surprisingly inexpensive.
Unique decor and history of hotel, located in a spectacular French small town.
Plenty of space, large bedroom with comfortable bed. Lovely view from breakfast room & balcony. Smell of air freshener / incense(?) when first arrived in room.
Absolutely lovely Hotel. Fantastic setting on top of a hill, with amazing views. Peaceful, comfortable rooms, very imaginatively decorated. Very friendly staff and generally lovely ambiance
The tranquillity and view were superb would have to be very lucky to find another as good. At the time we stayed it lacked atmosphere as it was very very quiet, think only one other couple were staying.
Charming hotel and room close to an interesting town center.
Near town centre, friendly staff. Secure parking at no extra cost.
Convenient location, very clean hotel and friendly staff
Pleasant hotel in centre of the small town of Bailleul. Rooms comfortable and quiet.
Excellent room and friendly staff. Convenient for travel back to UK. Good secure car park.
Convienent location, secure parking, value for money Did not serve dinner
We only atayed 1 night but very comfortable
we liked the tidiness of the room and the sanitaire. The personal was very friendly. It's a calm hotel. the bed was a bit narrow
the new conservatory restaurant is superb and giving a far nicer lounge area noise of other guests in the same chalet block
Our evening meal was superb, served in spacious dining room with views of the surrounding countryside. The staff were very helpful No tea/coffee making facilities in the room. Loud television in the bar.
The atmosphere was very welcoming. The owners were helpful and the waitresses were friendly and efficient. The setting is beautiful. No
Superb, a real surprise, very welcoming, great accommodation in chalet type buildings(easy acess to outside for my dog ),spacious rooms and comfortable beds.Good resturant with good menus 22euros and more.Good access and near Calais for our final night ! Will recommend .
Easy to find; good space in cabins - upstairs rooms particularly good; excellent food; staff happy to accommodate special diets; reasonable rates no
The restaurant was closed - we had booked the hotel because of the restaurant write-up. We were told the bar was open but returned to the hotel at 9.00 pm after having to go into St Omer for dinner only to find the bar was also closed.
The new dining room is excellent. The room is light, airy, with a good view over the distant St. Omer. A choice of 4 menus offer a balanced variety of dishes. The food is well prepared, presented and of good quality offering excellent value for money. The staff are attentive, friendly and courteous. One thing we found disconcerting is that dogs are allowed into the dining room, not just small dogs either! And, no, it wasn't the French, Dutch, Belgians or Germans that brought them in, it was the British!. What is wrong with us? I love horses ....... The room offerd only a shower and not a bath.
The accommodation is excellent, nice bathroom etc. The restaurant is superb, having a wide range of menus to suit all tastes together with a good range of wine. It is not necessary to spend a lot of money to have a really good meal though gourmet options are available. Like most Logis establishments, there are no facilities in the room to make a hot drink. There is no problem getting something from the staff in normal hours but I like a coffeeearly morning before I shower and get ready to meet people!
Basic hotel - clean, but bed sagged in the middle and noisy plumbing when it rained
Proximity to town centre. Car parking facilities
central position in St Omer No mirror in bedroom, would have liked tea/coffe making facilities.
Very helpful people, spotlessly clean rooms, if a little warm. Excellent location for town centre and restaurants. Rooms very warm and a bit too noisy to have window open at night.
Restaurant Parking in street, parking metres are a pain.
The fresh pastries and coffee at breakfast were delicious! Hotel Les Frangins is a basic and convenient place to stay for a night or two. The lock-up garage was a welcome opportunity to secure the car (containing a boot-full of wine!) but a little costly at €9 per night. The double bed was a little small and we were disturbed by some street noise (but what town centre hotel isn't?)
Very close to the old centre of St. Omer.Excellent petit de dejuner. The restaurant and bar was closed at 8.30pm! The twin room my brother and myself shared had only one chair. At 7am the town awoke to lots and lots of noise so it would not be good if one wished to have a longer sleep.
friendly staff rooms cleaned daily new sheets and towels daily lovely breakfasts
Fantastic location, excellent pricing
Good location Restaurant closed in the evening, bar closed in the evening - in spite of even being told evening meal times at check in! Travelling alone with 8 year old son so deliberately picked hotel advertising restaurant and bar. Breakfast barely adequate and not worth the money.