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How I was greeted and the check-in process. Ample free parking. Excellent free Wi-Fi. Comfortable room with safe, flat screen tv, and king size bed. Room was small and really only good for sleeping in. No view or comfortable place to sit.The restaurant was disappointing. I had dinner there as I had driven over 10 hours and just wanted to relax.
It had availability during a very busy weekend... It is a typical Best Western...but Best Western's (in my experience) are not a 4-Star hotel...
Enjoyed the tranquility, also magnificient view from la terrasse. Pity about the very small size of the bedrooms, also lack of air conditioning.
The service was very good and the room was clean and spacious. One of the best 2 star hotels we have stayed in nothing
To me a great hotel is measured by its staff. Everyone at the Mandarina was very kind and helpful and made my stay very enjoyable indeed! Thank you Jordan, Hugo and, of course, Marie-Low, Forgive me not knowing the correct spelling for my Gypsy!! l. Gordon Nothing
The room was clean and comfortable with a wonderful view. Breakfast and dinner taken at the hotel were very pleasant. The outside terrace had a wonderful view.
The rooms are clean and tidy, and spectacular views over grasse and the surrounding countryside, a really friendly community. The parking is a bit on the tight side, but it's managable.
cleanliness,friendly,nice view,very nice terras and sitting area outside To far from center of Grasse and no real restaurant available at location
The Manager was very helpfull in sorting out garaging space for my classic open top sports car and sorting out a dinner reservation even though the barbacue was fully booked he was excellent person The receptionist was not very helpfull trying to solve my problems,there should be a luggage trolley available to move the luggage from the car to ones room .there is no lift so very difficult for a person with any disability
terrace with beautiful view of the bay and Grasse, free parking
View Parking place
good location, quiet but close to the town center and easy for business.
Sightseeing, hotel based in a good location for many local attractions Difficulty in finding the hotel initially by car
The stay was a big dissapointment; it does not deserve the qualification of a nice Provencal hotel. Rooms and toilets were dirty, outfitting was very basic, there were holes in the roofs of the room ceiling, shower heads were loose,
Location Bad travel signs for reachig Grasse and the hotel. Noise from the hall in front of the room. Noise from the elevator.
the location staff were polite but a little abrupt
Center of the town. Close the bus terminal. The room was well clearned, but hotel atmosphere was not the best.
Well located Very small rooms!!
we had great difficulty finding hotel probably in part because GPS found one way streets an issue. Once there management helpful and pleasant. Poor value for cost against other recently booked hotels. Room very small and tight fit when travelling with several cases.
Very romantic look, may not have the most comfortable mattresses, but it was ok.
La charmante ville de grasse. it was one of the cheapest ways to stay rather near to cannes- The room looked like not ready renovated. lamps have not been completely installed in the head lining
Staff were lovely, but encountered one in the restaurant who didn't speak much english (and we didn't speak much french) which made dining for dinner a little difficult. Other than that the room was clean, cute and a perfect spot for exploring Grasse. We walked almost everywhere we needed to go from the hotel. Would definitely stay there again if I returned to Grasse.
Balcony in rooms No tea or coffee making facilities
Very central close to the bus station Nothing
nothing almost everything / poor value for money
Very friendly manager and manageress, room very clean and comfortable, superb views and great location in Grasse, which has lots of restaurants and shops and is well placed for visiting the beach and other interesting locations. Needs brightening up a little.
THe welcome given by the manager and his assistance during our stay was excellent and much appreciated. All was ok!
Nice quiet hotel in a good central location. Simple but clean and comfortable. Good value for money. No hair dryer in the room or at the reception.
Nice position: u can leave the car at the nearby parking (5euros for a day) and move only by footh. The Hotel probably would need a renovation of the room, but it's ok for short staying (1 day).
Good service and breakfast WiFi internet was not working all the time
The I suppose he was the manager was most un welcoming and unpleasant the only thing he was interested in was our credit card I would not recommend this hotel. Just read the other review however we didn't have bed bugs,,!,,,
We got a nice family room with a balcony.
I liked the friendly nature. The manager;s courtesy and particularly Rafael's assistance.were exemplary. Room size. Toilet very confined, but manageable.
nice hotel with good food
the staff were very polite and happy the bedrooms were very cluttered & other guest had access to your balcony so it wasn't private
The room was nice, and the restaurant including the staff was exellent. Nothing
Excellent Restaurant and food good place to stay out of season
Excellent dinner in the hotel restaurant. Requested double but a twin was provided. Flies and insects invading the bathroom through the ventillation grid.
the restaurant - good cooking and re-styling of the rooms
the balcony (although shared with 2 other rooms) had a stunning view, several nice places to eat within 2 minutes walk from the hotel, we arrived and they did not know we were coming despite reservation, on at least one night we were there the water was turned off overnight
We liked the family rooms. We had plenty of space. The rooms could have been cleaner. Our bedside locker was full of dust and this was not cleaned during our stay,