the view of the hotel was very good ya the hospitality was not good at all
Breakfast and bed comfort. Good staff Could not get a drink of any kind at 1130 at night which is unacceptable. Also the internal noise insulation between rooms either adjacent or above was totally bad. The outside of the buildings in need of repair and repainting - overall tatty appearance.
clean and tidy, near colmar and autoroute
It looks like a bad motel for short use only, like use for hours.
The staff were very helpfull by cheching in,it was late in the evening.
Clean; very inexpensive
Breakfast is okay. The place is in a poor location and it is a dump. Hotel is like a rundown Motel 6. Rooms aren't comfortable. Not close to anything except McDonalds. Poor area.
Nothing . Booked 3 days and left after 2 . Our previous booking with you for the preceding 3 days was at an excellent hotel costing little more . whole site was needing refurbishment or preferably demolition , as in desperate need of renovation . Facilities basic and unsatisfactory . My mistake for selecting on price and getting less than I find satisfactory . Does not compare favourably with similar cost hotels I have used .
It was convenient for us as we were stopping off on our journey to Italy. Breakfast was good for a continental style breakfast.
Good diner and good breadfast Hard to find (only accessible via highway in one direction!), very small rooms, slightly unconcerned personel. More like a motel with a restaurant.
Friendly staff.Excellent Restaurant. Rooms are expensive for the low standard. Service at the restaurant is far too slow.
We think the hotel is very well situated for touring the surrounding area. We also thought that it was very comfortable, the restaurant was excellent and the staff were very friendly and helpful.
The staff was very friendly. The whole atmostphere was friendly. A Minor point: it's a bit difficult to find. It's accessible only from Rt. 83, a 4 lane motor route. It's next to the Total Station.
The staff was not friendly at all. There was no English spoken to help us with checking in or out. We were treated rudely when paying our bill at check out time. The lady was not nice when we tried to understand the french we didn't speak. We were treated like unwanted guests.
Clean room with airco, good breakfast. Quality of dinner in the restaurant is marginal (food and ambiance).
Good breakfast. Car parking. Made welcome. Administration good. No tea/coffee making facility. Poor shower facilities. No soap in container. English TV programme unobtainable.
modern, and nice personel It was my fault, but I expected it to be an a more cosy sight/street in the city center. I find the location very important, when I only stay 1 night in such a small city.
The staff was very pleasant and helpful in both French and English. The room (301) was fantastic for my wife and I travelling with out two teen sons. A mere 8 minute walk to the heart of the old city of Colmar.
Good room for family with older children, and good for family with 3 children. Great breakfast, on street parking outside and good location. Easy to find. Room with mezzanine level up v steep open wooden stairs, unsuitable for younger children or sleep walkers. Stuffy and airless as unable to leave french door open onto shared balcony when we slept.
The staff were helpful, if at time a bit French about letting us into the carpark. After 4 days we thought they might recognize us. Room good, although kitchenette utensils coulees do with an upgrade. Restaurant very Goidelic.
The hotel was only a 5 minute walk into the centre of Colmar.
Really excellent restaurant No
The staff was wonderful and walk to city was less than I expected Room was pretty small.
The family room size was above expectations, the restaurant offered refined cuisine, again above expectations. Slight odor in unaired room. The bathroom could have been cleaned better on arrival, but was cleaned very much better the second day.
Very conveniently situated near to motorway, also accommodation for our black labrador dog. Nothing.
Very convenient for what we wanted to do - travel around the area. Service at our evening meal was not good. We felt over looked and forgotten maybe because we did not speak French and their English was poor.
Comfort of bed, tea and coffee facilities, cleaning staff very efficient Cooking not very good, food appeared to be microwaved and a meal was ruined by being served cold.
Hotel restaurant is lovely No restaurants in the area. The maid threw away my husband's very important medication when she cleaned the room.
Better to make one more internet connection quicker than Wi-Fi.
The history and the building itself. have a lovely courtyard for breakfast.
I did not like it. Impersonal staff, unclean bathroom, outrageous price I liked nothing
lovely comfortable room and staggeringly good restaurant both visually and "foodily"!! a bit pricey but worth it
Excellent staff, great rooms. Fascinating old building. Delicious food.
Right in the city and with great architecture.
Central position of this new hotel.
Pascal and his wife were wonderful and were most helpful to make our stay in Colmar lovely. Quatorze is a new boutique hotel and everything is splendid- down to the teapot, the rainshower!, even the geranium smelling bath gel is divine. The room and artwork throughout hotel are fun and the quilts puffy and crisp. We stayed two more nights and look forward to returning- so centrally located to strolll to Colmar's museums and village.
The design inside the hotel and decoration is really looked after and they used quality products modern, well designed. I loved the breakfast, every morning fresh bread.Its a very nice personal manage hotel the people are very nice and friendly. its small but we loved it. Infect we did not have any complain, it was great. When I have to give a comment on this question the only one thing is, This hotel is not mend for smokers. the hotel is smoke free.you can only smoke outside.
Very friendly and helpful staff. Well appointed modern rooms. Great bar and breakfast. The automatic lighting was a bit spooky but made us laugh. Using the toilet in the dark or having a light come on during the night when you stretched your legs.
The hotel is very well located, at five minutes walk from the principal attractions of Colmar, in the middle of a park, which ensures that it is quite despite of the good location. If you drive a car make sure that you call the hotel in advance to ensure that you have room in the hotel parking which is not too big. Breakfast was very good, facilities at good standard level and the hotel staff friendly and efficient.
Observe that there are some metal curtains hidden behind the transparant curtains that will shut the morning sun out if you don't feel like waking up at 0530.
The hotel reception was excellent and the room was well kept and clean.
vicintiy to old town, quiet place next to the park
The location of this hotel is good to go to the old town and new town centre. Easyer to find the way to come back to the hotel from those busy area.
Friendly staff; location excellent (and easy to find); breakfast also excellent. Hotel was very good. Much more than I expected.
All was OK. People was excellent; the room, new and clean. Situation was perfect, very very close to Colmar center.
10 minutes on food to city center,it's not so far. Friendly staff. I could parking under ground with booking in advance.
location, comfort, room size, cleaness
Excellente situation en plein centre ville avec plusieurs types de parking. Chambres conventionnelles mais agréables donnant sur un park. Très calme.
Bed was best ever in a hotel. Hotel generally is much nicer actually is better than what you would expect from a 3 star hotel (or from its outside appearance). From outside it looks like a cheesy adult hotel, not very tasteful.
friendly staff, good breakfast, clean and spacious
Good value for money Just near-by a big and noisy road (even if the rooms have a good airconditioning).
nearby restaurants : a cheap simple and an expensive one a mini-bar in the room would have been a nice additional luxury
Very nice hotel, comfortable, very nice staff and good breakfast. Have eaten in the brasserie, very good food. Nothing
Very friendly and cosy property standard rooms are not very comfortable, upgraded rooms are quite nice - however the price is very fair even for standard rooms.
Excellent food, pleasant staff and good localtion close to ferry ports and tunnel
Loved that the 2 restaurants were very nice and close to the hotel Best restaurant was grossly understaffed on the friday night we ate there. one waiter for 8 tables so service was unbearably slow. Food was excellent. Hotel pool was empty our first night there (and the pool was the main reason we chose to stay there w children!) then the next day the water was too cold to swim. Frustrating.
Spa, swimming pool and sauna. Great location. Most of the staff is really nice only one or two people aren't very pleasant.
The staff was very kind. The bathroom not to comfortable, and the washbasin is in the room.
Cheap Plug in bathroom sink didn't work. Bad smell of corridors
Quiet, clean (but even if clean dust lays on very fast), the breakfast is very copious
leisure facilities the room
The hotel is located in the charming little village of Turckheim. It is only about 6 Km from Colmar which made it convenient to visit the city but retire to the country side for the evening. The staff was very friendly and helpful and seemed very genuine in their approach to customer service. We thoroughly enjoyed our visit and would stay there again. For us, the following was not a dislike but it may be for some. We stayed on the third floor and there was no elevator. However, we knew that in advance and packed very light accordingly for our stay. We took to our room only what we needed for our stay there and left everything else in the car so there was no problem. For those who pack a lot, the hotel staff will carry your bags to your room, so again there is no problem. There is also private parking for the hotel.
Eventhough French speaking, the lady at the reception took extra pains to help us in giving directions in English. Very helpful indded.
The Hotel was very comfortable, clean and centrally placed. It was a great place from which to explore the surrounding countryside.
Excellent service and well staffed; Very acommodating-even called me in Germany to clarify what type room I wanted for stay. Boutique style rooms. Historical building dating from 16 th century. Excellent security during local Wine Fest. Nothing
Convenient hotel in a very nice old building in a lovely town. Decent, friendly service. Some typical limitations of old buildings: lack of space (bathrooms in particular). Recommended half board not very exciting
It's location, near Colmar
Very friendly and nice staff. Family room was super nice with 2 bath rooms, one was very exclusive. It was a bit too hot in the rooms. No Ac or fans. Church bells starts early in the morning and goes on forever.
A tranquail step back in time ,centraly located to many beautiful sites and vinyards.Staff very welcoming. Total relaxation! nothing ! everything was perfect
The people were very friendly, they have a very nice romantic garden were you can relax and drink a good glas of wine. The churchbells started to bell at 06.00 a.m. every quartier, so we were awake very early in the morning, which is not always that pleasant when you are on a holiday. There was not a proper shower and the chairs in the garden can use a pillow in the back.
Hotel Deux Clefs was a wonderful experience, very friendly, excellently located, great staff and convenient to travelling in the area. Would definitely recommend it to friends. During very hot days it might be a good idea to bring a fan along.
The Hotel is in front of the TGV train station. The architecture is interesting. It would be nice, if the price is much cheaper. Although it was worth paying that amount of money. It's a wounderful hotel.
Excellent location near railway station, very helpful staff on front counter, pleasantly decorated French hotel
location. very near to train station' transportation to the shhping center nice pleasent hotel te desk did not know about any timetable of buses or train to take you from colmar [to freiburg]
location, food no
This is our fifth stay and the best thing about it is the food, wine and service in the Bistro. We make a point of always staying at the Hotel Bristol on our journey to Italy. Nothing!
The location, the comfort and the meal in the brasserie. Breakfast was very busy because of a coach tour so we went elsewhere.
I was only there for one night, but everything funktioned well. Especilly the breakfast was superb I was missing a lounge or a litle bar, with room for more than 4.
Comfort, service and location in the town + restaurants Closed from the railway station
The room size is ok.The location is good for trevel by train.Very nice hotel, Breakfast is excellent but a bit expensive,
Liked everything! absolutely nothing wrong with this place!
The room was well appointed and very clean. The location was excellent and the staff very helpful. With 3 adults staying in the room there could have been more tea and coffee in the room
A pretty place to stay. The room and bathroom were very nice. The hotel staff was efficient and friendly.
Wonderful location within walking distance of all the sights. Very romantic setting, and very helpful front desk staff. No negative points.
The building is extremely beautiful and staff are nice and heplful. I enjoy my stay very much and sure I will go there again.
A nice hotel in a beutyfull old house with a perfect central location
Excellent sitution in the old town of Colmar. Only room left when we made a booking was a suite, thus rather expensive, but worth it. Our family travels quite a lot and this was cleanest hotel we have seen.
Everything was good. The very good locating, charming atmosphere, comfortable rooms and pleasant stuff. The public parking is near the hotel (free of charge from 19-00 to 9-00). There is a good restaurant in the hotel.
Very little. We had an excellent dinner in the restaurant A very small room, and bed. The reception staff were most unhelpful, in fact positively aggresive when it came to our complaints and request for a larger room and bed at the same price. There are no inside public rooms, with the exception of the restaurant, and I think that a 4 star rating for this hotel is quite unjustified. We have stayed in hotels worldwide, and this is near the bottom of our list. We shall not return.
WIFI is a joke. Also, there should be a way to get ice yourself.
Its individuality and setting, plus its excellent restaurant. The staff were very friendly aand welcoming.
Bathroom was excellent, bedroom very good, only the pink, purple, lilac colourscheme was a little excessive. The dinner menu looked over priced, so we found a restaurant with terrace on the water.
food was excellent room was quite small in comparison to price
Cleanliness, value for money, high quality restaurant. Parking on site was a bit limited.
10 min drive From Colmar Small well run hotel and price quality very good
The hotel has very good prices/offers. It is located in a village which is close to Colmar, but you will probably need a car. Free parking. ok since it was just a 2* hotel. The room and the hotel in general did not look at all like the pictures when we booked it. Maybe they were photos from suites. It had no lift. The room was a bit cold.
Hard to find, even with gps They charge 20 euro more for a room ,that they should .
Location, Price, free and enough Parking Fairly basic room facilities
Reasonable overnight stop
meals were very good no shower stall, and no dresser ( bureau )
the location no
Breakfast the toilet had no door!
The hotel is within walking distance from the train station and the city center. Staff was friendly. The attached restaurant has a limited menu, but the food is very good. Breakfast was nice also.
It's not so close to the sightseeing spots, however it is convenient for it. Espesially for the family with the little children there is the nice playground close to this hotel just between the popular area for sightseeing and the hotel. It is really good place for the family with the little children.
Good position not from from centre of old town. Easy access and easy to find. Friendly staff. The food (dinner) in the restaurant was absolutely tasteless. Either it was the chef's day off - or this restaurant should definitely be avoided.
Conveniently located. Walking distance from historique centre. Not luxury accommodation but good value for money.
Relatively close to the attractions but the hotel is horrible. The room is small, the mattress is all deformed and the pillow is of poorer quality. We spent the night without sleep. The breakfast costs 8 euros and is poor. I don't understand how the people can get a good evaluation to this hotel.
The people at the front desk were very friendly.
The position of the hotel was good both to easily reach the center of Colmar and to visit surrounding towns. The smell in the room when we arrived.
Modern bright hotel with large comfortable rooms. Staff were very friendly and helpful. Excellent dining room and buffet breakfast was fantastic. Secure parking. Well positioned just outside Colmar and for a stop-over if travelling through France. Would definately recommend this excellent hotel.
Comfortable room. Pleasant bar area. Free Wi Fi and use of computer. Pool. Nice breakfast in dining area where you can watch the planes come & go (next to airstrip) Location...difficult to find. Our sat nav took us into Route de Strasbourg but the Novotel is the opposite direction next to Colmar Airfield and situated in an industrial area.
Spacious room, free parking space inside hotel gates, easy to book. Obviously the previous guests had been smoking and the room had a stale stench of tobacco. Also all complimentary soaps, shampoos etc. were missing and I had to get them from the reception myself.
outdoor pool cleanliness
A good stop over. Good food, friendly & clean No
The outside of the hotel did not look so nice, but we were very pleasantly surprised to find clean, modern, updated, very nice rooms.
Nothing Rooms need renovation. The smell of cigarette smoke through the building.
Size of rooms and cleanliness