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The room was nice and modern. The location!!!
Situation on outskirts of town. Easy parking. check in took time because receptionist was required to deal with phone call. Bar area needed a sweep.
Clean with friendly staff No pedestrian access to the town
Easy to find, good parking, stylishly decorated The food in the restaurant was absolutely terrible.
Horrible, the map lied about how far it is away from town. The staff was borderline mentally insufficient Almost everything. room was clean but thats about all. Id like to make you stay there and see how you like it.
The food and confort of the hotel was very good for the price and the staff were more than helpful. I would recommend people to stay. Very difficult to locate, should have signs in the town. Also not on sat nav.
Convenient location as stop off on way to ferry at either Bilboa or Santander. Free wifi very good. Not easy to find.
It´s a lovely hotel with beautiful rooms and a lively bar with a lot of local wine selections attached. It´s not anywhere near the center of the city, if you don´t have a car, this is not the option for you.
Very nice design hotel in La Rioja. Quality of the food was not very special but ok related to the price. Situated in an Industrial zoning (although it was quiet calm in July), you need a car to get in Haro. If you like design, you will like this hotel.
restaurant and bar location bit out of town
Relaxing and comfortable supported with good staff and excellent facilities The sofas in the atrium were more about image than comfort, but this is a very minor gripe.
Position for centre and a unique hotelgreat for fiestas Battalla del vino in June.
The building was quite attractive, but it lacked the magical atmoshere associated with these kinds of hotels in Spain. Some of the staff should learn how to smile, it means a lot to guests.
Superb staff service and outstanding cuisine in a sensitively restored historic building affording luxurious comfort. It even has its own secure parking. Nil.
Beautiful hotel. Magnificent building. Very centrally located in Haro. Bedrooms were really spacious and wonderful. We really enjoyed our stay in Los Agustinos. Staff very helpful No.
Garage fee of just 8 euros was reasonable and close to hotel.
The site is very pleasant Room was cold an could not be heated properly. The room was noisy from outside street noises as well as being near the lift which was also disturbing through parts of the night.Very few of the staff spoke english
The hotel was amazing. Magnificent old building which has been sympathetically restored and converted to a luxury hotel.
Wi-fi connection was poor and failed to connect to most sites I tried to access for my work.
Excellent staff, beautifully finished hotel, restuarant food to be recommended. Beautiful bedroom but bathroom a little cramped
Overall the hotel was good but spoiled by a disasterous dinner experience Dinner and the service to go with it!
nice clean and fairly cheap hotel. Nice big pool to keep you cool in the heat of the day. not having a car its a bit far from town (20-30 min walk)
The proximity to the main town of Haro The tradional hot English breakfast was cold. We were very dissapointed with this. The cost also represented poor value for money.
In general I thought the food was not of a very good quality. Especialy breakfast which wasn't available untill 8am, The selection was poor and the cold meats etc were not chilled in any way, nor covered to stop fly's.
Friendly staff (mostly) Could do with more English speaking staff & gymnasium
Room change due to water leak in original was very acceptable and made the difference to what would have been a disappointing holiday.Swimming pool was nice and area around pool clean. Food in restaurant good and reasonable when special weekend menu. Location OK for travellers but not for long stay. Bar area not very comfortable,and lack of comfortable quiet area (salon) was drawback.
Food ie dinner, very restricted and very poor ( to say the least ). It is not a 4* hotel in many respects.
Personel speaks only Spanish, nothing else
The parking Noisy, Squeaky Bed
The special dinner was excellent
Beauty of the hotel, quality of the welcome and generally high quality of attention from the staff, location of hotel, breakfast, international channels on the tv. 1. Wi-fi did not work but computer in lobby did. We weren't sure at the time if the problem was in the wifi or our computer. Now we know it was a hotel issue. 2. bed mattress uncomfortable--springs poked us. Same problem in most hotels we've stayed in on this trip to Spain. Good foam mattress is a better way to go. 3. bathroom sometimes smelled unpleasant We did not bring these issues to the staff's attention
A very charming Inn in an old monastery building located in a small village in La Rioja. The old architecture and murals make it a special place. Nice buffet breakfast included in our rate. Only 5 km to wine tasting in Haro and tapas scene in historic Sto Domingo. Free parking on streets nearby hotel. Olympic-sized town pool with free-entry courtesy of the hotel is a two minute walk and was a great outlet for our seven-year-old.
Have stayed at many such country hotels in Europe and this is above average. Very quiet and relaxing after a day touring. Staff was very friendly and helpful. Some street signage in the village directing the location would have been helpful.
The accommodation was wonderful, very quiet, beautifully restored. Internet did not work in the rooms, only in reception lobby, but was not a problem.
We loved the little touches that made the hotel so unique. It succesfully blended comfort, luxury and history. There was an occassional drain smell from the toilet. There were no real English speakers, but we managed to muddle through with lots of hand gestures!
I didn't die there was a major bed bug infestation and I got bitten all over. The staff refused to help. The wireless internet didn't work and the staff, again, refused to help. The one computer in the lobby had about as many viruses on it as there were bed bugs in our room...
The hotel was beautiful and very romantic. Near good places to eat. Staff was excellent. Because of the thick walls internet access in the rooms was not available.
Ambience, standard of breakfast & delivered to room on request, standard of accomodation Surprised not sign posted in village
The monastry is beautiful and it was great to stay in a small town. Haro was only a 5 minute drive and it's close to the mountains (half an hour) and in the middle of the wineries. Would have been great if the hotel staff spoke a little more english but they were still helpful and friendly
We loved this hotel! We had a superior double room which had a huge spa bath, was very spacious and overlooked the village square and monastery. The staff are very welcoming and helpful. The hotel is in a beautiful historic building with beautiful traditional decor but also offers modern comforts such as a lift and free internet access. It's ideal as a base to tour round the picturesque villages and do wine-tasting at the many vineyards close by. I'd recommend a visit to the Marques de Riscal Hotel in Elciego, to see the amazing architecture designed by Frank Gehry who designed the Guggenheim in Bilbao. They don't do evening meals, but this was only a problem for us as we arrived during the village fiesta when restaurants were all booked up!