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The hotel was easy to find and in a good location in the town centre. We used the underground car park which enabled us to store our bikes securely. The staff on reception were really helpful. The rooms were modern comfortable and clean. Wi fi reception was good and free. The breakfast was average - had to ask for fresh hot water in the flask for tea. The reception staff were having difficulties with their credit card machine which resulted in me having to pay for breakfast in cash.
The staff were excellent. Good location.
Great location,easy to find,nothing negative(nothing).We would definetly stay here again.Thanks so much for a stress free vacation.You should have better rave reviews on this place.
The Hotel is modern, clean and up to Spanish Good standards of decor. Has greater potential than it achieves in other areas. Was let down by small dining room with partition screen between the bar area, and obvious out of the freezer type instant food.
Friendly staff, central location. No communting rooms
central to city,clean,comfortable,well presented
Nice location with free parking and local market on Saturdays. We booked the "romantic getaway" to get a nicer room for just a few more Euros and got champagne, chocolates, and a rose (with rose petals scattered around)! Only a small town so not much choices for restaurants, but we were just using it as a stop on way to Andorra.
Comfort and cleanliness of room. The meal we had in the restaurant was excellent. One disappointment was at breakfast where we were not able to get a satisfying cup of tea. The hot water never seems hot enough in Spain.
The room was very comfortable.
Great place, easy access from the big road in our way to Andorra. Really worth of the money.
The location is superb. You can park outside hotel door & its only a 2 min walk to lifts/ piste. Rooms are very modern & clean.Small games room where you can play nintendo Wii (costs 5 euros per half hour to hire). Buffet breakfast is excellent - hot & cold food provided. Staff very friendly & helpful. No sky TV or wi-fi in rooms. Kitchen facilitiies very basic.No tea/coffee provided or even cups. A small washing up kit would be useful. No sofa in main room, although there was a table & chairs for 4 people.It costs 20 euros per person to use the pool/ spa area which we feel is too much, so put us off. Pool table in games room would be good.
Great Location. friendly helpful staff. We stayed previously with the children and the duplex apartments give great space at a good price for families
the location of the hotel near the pista the ski That the Spa for only one hour whas costing 20 € this is normely for free
Was convenient for the skiing area and quiet. Having to pay extra for everything - parking, the safe, the pool etc.
Excellent location 50 metres from a chair lift - ski and boot hire next door.. Good size well fitted rooms with modern "designer" bathrooms. Restaurant disappointing - dinner below standard for a 4* hotel and liile other options within walking distance
Excellent rates and friendly staff. Especially off season. During the peak season (winter) the character of the hotel changes into a bustling family hotel.
People on half board given priority at meal times which meant others treat like second class citizens and had to accept what was left. Also advert is a little misleading as it suggests that the use of the spa is included in the price whereas they actually charge each person 20€ per visit.
Clean modern spacious ,very professional staff. Good food lovely lounge and bar Big problem was no facility to pick up guests from station 5km away and only one [very unreliable !!]taxi in village. We were not the first to complain about this serious fault .we would have been happy to pay for the service. We had to get taxi sent from puicerda 20kms away at cost of 25 euros .
The hotel is well situated close to the lifts. Breakfast buffet was really good (we didn't have full board). The "spa" and pool was not so impressed and it was not included in the hotel visit. It was expensive. Not much more to do in the hotel in the evenings. Too expensive to upgrade to full board.
We loved the scenery and helpful staff at the hotel. We ended up staying for 2 nights. room was hot on the first night (no AC) but staff was very willing to open sky light for 2nd night
Close to slopes, clean, efficient check-in and room cleaned every day. Apartment was advertised as sleeps 2-4 people but not much further which gave you the impression of having 2 bedrooms, not a lounge room and a bedroom. So probably was better value accom on the mountain with breakfast included. Had to pay for access to the pool/spa even if you were a guest. Also if you have a kitchen in the apartment the very least that you would expect supplied would be a sponge and some washing up liquid....
Staff very very helpful and kind
Proximity to piste, ski school
The apartment was excellent. Spacious, clean and warm. Perfect location for skiing. And the spa is a bonus at the end of the day. We decided to pay 10 euros for a breakfast. It was very basic, the bread and rolls were not fresh and there was no hot food available. We will take advantage of the excellent apartment facilities during future visits.
Close to the ski lifts and the price of the hotel. Heated swimming pool; Lack of a bar and sitting area in the sun. Cleaning service included just making up the beds
The accommodation was excellent; warm, modern & clean - I like the fact that you pay per room rather than per person. The pool area & pool itself was not warm enough to use comfortably. The car park charge was a little expensive. There was no gym or decent restaurant on site. The approach road was v. icy & not properly gritted after snow
very comfort room (Duplex), beautiful view, convenient fo family. fukk kitchen
A cosy bar
Ideal for a 2 adults + 2 children sky weekend. Breakfast was correct in quantity and quality... and free for children under 10! The noise from the air conditioning system that was in a room just in front of ours (end of the corridor, first floor... Low price rooms?)
Location close to the skii lifht, nice area and exelent for familys with jung kids,good skii shops around. The clean service is simple doesn't exist, just clean the floor but never under the bed, (plenty of dust)in 7 days do ot change the beds "cloth" and do not clean garbage collector.
Spacious rooms, beatiful decoration
A new hotel,nicely desighned,comfortable,quiet. Staff very nice and helpfull. The Dolcet familly,who owns the hotel and the wonderful restaurant attached to it,are exceptionally kind and warm.
We just had great time in the hotel. The staff were so nice, they just tried their best to make us enjoy our stay, and we did very much. It is not the chepest hotel in the area but you get great value for the money so it was just faboulous. Very recommended. Well, the selection and service in the breakfast room could be improved. The staff try to give the hotel a cozy, family-style ambiance and in the breakfast room that translated to a slow service. Some items were missing for a long time (plates, milk, napkins, coffee) and we had to ask for these several times. Overall the experience in the hotel was excellent.
quiet hotel the breakfest was very poor
site seeing and walking
All rooms are designed, ours has a view of the valley, comfortable, clean. Staff are nice.
Friendly Staff/Magnificent views from balcony and lovely room
Relaxing rural setting, excellent proximity to Cadi Moixero natural park. Hotel is furbished to a high modern standard - suit young couples/groups/families. Staff could have smiled a little more!
The location and the quality of the service Difficult to find the hotel and the bad state of some facilities
comfort, quiet, nice staff room temperature : extremely hot
Quiet surrondings There's no lunch service or a the option to buy quick food & beverages
The mountain location, facilities and cleanliness Receptionist was efficient but not friendly.
The surroundings and location were great
staff were helpful.
Hotel close to city centre Room needed filling in furniture and painting. Result of tradesmen using hotel as base.
Very helpful staff. No trouble in having a secure place for a bike.
convenience of location smoky smelling room
Very clean and comfortable room. Couldn´t get the wirless to work in our room but there was a laptop at reception we could use. Not that close to town but fine if you have a car
Hotel is very good pointed. It's easily accessed from the highway and it's close to the town center. Room is nice and cleaned daily. Hotel's restaurant gives a low price if you don't want to eat outside for some reason. Nothing. Cheap and very nice place to stay.
Very comfortable, good size rooms. Good selection of buffet style breakfast. Excellent friendly staff.
The hotel was very clean and the staff very nice and helpful
Parking good and the food was also good. Very pleasant staff and the room was very comfortable as it was just an overnight stay on our journey.
The staff were very helpfull. Having access to the internet was a very good facility.
The Half Pension dinner was very good The breakfast, was not buffet and it took quite some time to get a few slices of ham and cheese. The dining room was very hot.
Staff very friendly and helpful,The breakfast was first class,and the room was immaculately clean.
The hotel is very good. Great team, great food, really beyond our expectations. We stayed there for 4 nights, to ski in La Molina. The rooms are confortable, according to a 3 star hotel, but the service was perfect (like a five star). They took care of every small detail, even when it was not their responsibility.
Very helpful and resourceful staff made the stay very comfortable. The free private parking at the slopes is very convenient.
The staff at this hotel cannot do enough for you. The atmosphere is very friendly and the style of the hotel is rustic and relaxed. The food in the evening was excellent. At the end of our stay, I forgot my keys and they immediately posted them on to me. What a hotel should be like.
Good family hotel with very friendly and serviceminded staff. Nice and cosy morning and dinner restaurant with good mountain buffet.
We stayed in the hotel for four days, after lovely breakfast we went skiing, then playing table tennis, exercising in the gym, relaxing in the sauna and ten enjoying delicious dinner... no!!!
The staff was very helpful and friendly. Very aware of changes on the ski slopes. other guest were noisey. Easy to hear noise in the rooms.
Great location with good facilites. It has a games room, a couple of bars, a tv room, shower facilities if you have checked out but are leaving later in the day. The location was also great and the take away pizzas from the bar were the best! To be fair, the hotel is old and it needs renovated. I would say it is over priced considering the need for a refit.
Nice. close to ski slopes.
The central locaton to the slopes, the friendliness of the staff and the facilities for the children.
It was a very pleasant hotel and I will hapilly stay there again. Staff were extremely helpful and efficient: went out of their way to help & I could not have asked for more. It is a simple hotel but facilities worked, it was clean and friendly. Nothing - it was very pleasant.
We stayed at the Hotel last year and think that it is a wonderful improvement. We are very impressed and had a fantastic break.
Great for families with kids. Lots of entertainment available. Convenient as well, as they can provide everything (ski passes, gear, lessons, etc). Close to main telecabin (5 mins walk) Service could be faster. One day the maid forgot to leave bath towels in the room and it took the staff over one hour to replace them. It would also be good if the dining room could have reserved tables for larger groups.
The easy location to the pistas of la molina. The quality of the meals (dinner & Breakfast) included in the media pension. Perfect for a family stay.
Friendly staff throughout hotel.
Staff were helpful and friendly Not being told that a booking was necessary for the spa. The spa needs to be able to cater for more people. The room was very cold. The tile floor was freezing and had no coverings The room was noisy, and could hear every word from the people next door. Having to pay for the room at check in is not acceptable and no receipt was offered. The hot water was only lukewarm.
The staff at the restaurant and front desk were very nice and helpful. They were very accommodating for breakfast when I needed to leave earlier than 0800 several days. Location is a bit far from anything. It's on the side of a mountain about 5 minutes drive (20 minute walk up hill) from the nearest shops or restaurants.
clean and modern. Good food.
Large clean comfortable bedroom and bathroom. Mountain view. Excellent free Wifi throughout hotel. This is a Ski hotel that we used out of season at a reduced rate. Because of the reduced rate it was acceptable for our overnight stop. There are few hotels in this area. However, we do not recommend that you use the restaurant at the hotel. Our experience was that this huge hotel, was only filled to a small capacity by the overnight stop of a Spanish coach trip. We assume also using an out of season rate. Our meal in the restaurant was effectively us being tacked on the the end of the mass budget self service catering supplied to the coach trip. The food was unimpressive, low quality and overcooked. The choice was extremely limited. ( Poor cut of beef or Quail) The service was too fast. The house wine almost undrinkable.
breakfast was good value and staff were very friendly room was spartan and very basic - - hotel was over a mile from piste - had to drive - nothing else close to a walking distance
Rest and Snowboarding,, Excelent place at 5 minutes from the ski lift
I like the atmosphere and the staff'. It was very plasent and comfortable to stay there/ The location at your sait is wrong it have to be: 42.34364n 1.95019e for the gps
Great location if you like quiet villages with fantastic views. Hotel nice, people very helpful, food good Finding it ! A gps is very useful for finding the turn-off to the village and the road up the hill is pretty hairy - don't try it with a big Mercedes or anything ! Once in the village, just park up and walk around until you find the hotel itself.
The hotel is set about 5km up a very narrow winding road in a very pretty village in which most cottages have been restored. The scenery is breathtaking although due to its location be prepared to eat in the hotel as the narrow road does not want to be tackled in the dark.The staff were helpful and as we were there during the summer we were able to sit outside and relax with drinks. We were only staying for one night and I could not recommend more than a couple of nights as there is nothing else in the village. However if you like walking and nature it will impress.