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The staff were really helpful, and very warm. The hotel was recently renovated and all the rooms were different. Our room was really nice. The hotel is situated in a beautiful pinewood park and has a very nice swimming pool. Great price for French hotels. The breakfast like in majority of French hotels was not included in price.
The location is very good. Furthermore, the staff was very friendly
The Manager, Gerald, was fantastic - so helpful and informative and all the staff were pleasant. Most of the parking was shaded by open garages or trees. The room for 4 consisted of 2 bedrooms & a jacuzzi bath in bathroom - fantastic.
Staff, Cleaniness Decor in some parts of the hotel
Staff were very helpful. They arranged our taxi for our departure.
The staff were very friendly and helpful. I thought the breakfast was very good. No cost for children under 6, so with 2 small children it was a great deal. The cleaning/breakfast staff was very friendly, always smiling and helpful. Even in August though, the pool was a little chilly. The playground was rundown and didn't seem safe for little ones. Should not be advertised unless they clean it up.
Very familiar atmosphere, nice gardenview, near a small forest (for jogging). Breakfast buffet with yoghurt and cereals. Very nice room and many details in the hotel to discover and with pleasure loook at. Very nice interior decorating. Hard to find (escorted by policemen in the middle of the night...).Lack of tomatoes, vegeable, read with cereals on the breakfast buffet. It would be even better if there was a posssibility to do some cooking.... not many open resaurants or cafes near the hotel. You must be a guset with a car.
The position in perfect to visit Provence and Istres is a beautiful well-kept town near the see. The staff is gentle, caring and helpful. The hotel is excellent for this price, it is not a 4 or 5 stars so don´t expect luxury. But the pool and the garden area is lovely, and so are the rooms. Plus, we travelled with a dog and a cat and they are accepted anyhow! I would definitely reccomend this hotel. Mostly very little details, but the bed was kind of small and unconfortable, the room wasn´t perfectly clean when we arrived, the breakfast is good but expensive...
very nice staff, feeling to be at home, nice pool area, ideally for couples 30+ with no children, ideal place to relax, small but nice rooms, excellent ac,free wifi, good rates via booking.com, good harbour fish restaurants just 5 minutes away (with car) maybe the location is not good for people without car, no other cons
Very nice staff. My room was really charming and comfortable. Huge swimming pool. Very good breakfast. I will come back with my family.
Best price, large-clean rooms, air conditioned, nice pool, good location for sighseeing in lower Provence, highly recommended No dislikes
Pleasant receptionist, secure car park and easy access to hotel The rooms were advertised on the website as having a mini bar, but there isn't one and I had to walk from reception to my room (this involves going outside the hotel, around it and up the satirs, with my drinks! I also prefer a quilt on the bed and hate blanket and sheet. This is not a complaint, just a fact.
One day we found the door of our room not closed by key; fortunately everything was untouched....
Everything, very nice - great. Will book again for the next time. Unfortunately very difficult to find - no signs in the town indicating the hotel, even with GPS was difficult - but worth it.
Staff were very friendly,our disabled room was well equipped (not easy to find in France) with parking directly outside.The location was in a quiet suburb and the hotel pool was excellent.At the Booking.com price this hotel was excellent value.
I like that the garden is closed during the night and very nice silence during the night non
the breakfast was way to expensive. there was only one small piece of paper,in french that had breakfast info.
Good service, friendly staff. A good choice of food for breakfast. The hotel has no food other than breakfast. As the hotel is in a residential area there is nowhere to eat in the evening without a 30 minute walk into the centre of Istres. A car is desirable!
convenient location cost of breakfast
very friendly reception staff.
To hot, no airco and a bar without beer ?? Breakfast very minimal
Confortable, cleaning, quiet place, reception Wi-fi doesn't work properly
very clean and pleasant staff yet quite basic but value for money
Clean,secure parking,nice view of he sea,and nice swimming pool Nothing in the area - we went to martigues,only 10 mins in car,much nicer
There was parking place inside hotel area, good situation if you are travelling with car. It was difficult to find.Hotel sign was too small and the recidence looked like any house.
I liked people's attitude and manners, the cleanliness of the room, the value for the money, the view was great, the possibility to travel places and come back @ evening,. I would suggest to have a small fridge in the room!
Staff friendly and made tea for us to take to our room. We also used the laundry and tumble dryer facility for the linen from our yacht.Shower was big and excellent. Furnishings basic, but only 44 Euro per night for a double room. All fine for us.
we arrived as planned but could not stay there but the receptionists were kind The standard of all the facilties was very low indeed despite a good internet rating
Awful ecology because of the plenty chemical plants around the town. There are many terrible odours when wind blows hotel direction.
staff was very welcome, available and supportive wrt request
Room and bad room were spacy, would appreciate somewhat more light to be able to work in the room. Good food in the restaurant. Breakfast ok Bar was closing early. No place to work outside the room.
closeness to where I have to work quality of food visibly dropped during our stay
I really did not like anything. Service was very bad. Rooms need an update. Rooms were dirty. I really did not like anything. Service was very bad. Rooms need an update. Rooms were dirty. Restaurant was a farce. Nothing was delivered right and it took extremely long (we even had to wait 30 minutes for our first drinks)
The helpfulness of the staff on reception. Air conditioning was very quite and comfortable The local town was very sterile to walk around in the evening.
New, wooden floor. Breakfast in the park/garden. Rooms are very old and grubby (especially the bathroom). AC is not really working but very noisy!
Le service Hotel needs renovation and location dificult to find (for foreigner)
Location very small rooms
The friendliness and attention of the manager was unusually good
Swimming pool, small garden Needed renovation
staff is helpfull,full air conditionned,free parking all around the hotel... to be twisted neck to watch the tv...
Excellent location. Easy and safe parking. The english speaking proprietor was very helpful with a charming and personal touch. The breakfast was poor for the price.
The location, and free WIFI Internet
Very friendly staff. Big and spacious room with air conditioning. Good location, calm area, near to the city center. Private parking. The shower didn't have a curtain or some protection to stop water from spilling out onto the bathroom.
The owner is very helpful with advices on things to see in the region. Location near the center of the town, air-conditioning, private parking, copious breakfast.. All in all, very good value for money
staff - absolutely amazing!!! He is always friendly a helpful. Very good english, small private tourist information - a tip on a trip, how best to get there, tip for a good restaurant, the best beaches.... We were absolutely happy in this hotel, the room was clean, with a balcony (only in first floor!). The bed was comfortable older equipment