Located at the gateway to Monterey Bay and all its attractions. Minutes from the Laguna Seca Raceway and in close proximity to many area wineries. Also located only 30 minutes from the annual Garlic Festival in Gilroy, CA. Amenities include a beautiful indoor swimming pool, exercise room, free high-speed Internet, and complimentary extended continental breakfast. Must have valid credit card and ID at check-in. Smoking in non-smoking rooms will result in a 250.00 USD charge.
Good breakfast selection, friendly service, bed was decently comfortable.
Tacky decor, weird egg white rounds and only sausage offered as a protein at breakfast.
The public space looks OK.
We were waked up at 5:00AM by the bath next room. Apparently the guests at next room got up early and had their morning bath, which is OK. But the faucet of that bath generate an extremely load noise. Since the wall is so thin, the noise waked me all.
The evening manager has to be the rudest man I have ever spoken to on the phone. I was so shocked by the way he yelled over what I was trying to say that I didn't get his name. I believe he was an Indian man but am not sure. He was poorly trained and rude
I stayed in Salinas because it was cheaper than Carmel, so my expectations were different. The hotel is in a convenient location, close to all services, it was clean, the front desk lady (Leticia, I think) was very nice & competent. No complaints at all.
They charged me $15 for extra occupancy without telling me and did not provide extra bed. For what thing they charge me extra ? Staff was very rude. Lights were not working in room. Will avoid going again to same hotel.
The hotel itself was very nice.
The hotel staff. They did not honor their confirmation, and repeatedly told me that I should not make reservations through a 3rd party.
I am so happy to have chosen this property. The hot tub was so relaxing after a long day of classes. Staff was attentive and room was much more than I expected. Very clean!
The gym was just what I needed. Treadmill, weights, and a stair stepper. Although the room was small it had a cute window seat my teenager girls enjoyed while working on their laptops.
The room was difficult to move around in. The tv should have been mounted on the wall. The microwave was ancient.
The room and breakfast were what you expect from a lower-middle price big chain hotel. Clean, a little cramped, and rather boring. I didn't get a chance to check out the pool - that looked different.
We stayed here one night, the hotel was okay for the price. No problems, bed was fairly comfortable and room was clean.
breakfast was best (variety and quaility of food and plenty of seating in foyer area) i have had for free. room was clean with micro, fridge, iron and hairdryer. bathroom walls could do with a wash. beds comfortable but sheets too small and move easily. walls not sound proof and can hear others when showering, knocking on and answering room doors. small, narrow rooms. good for overnight stay.
We were pleasantly surprised with this hotel. The front desk personnel were very friendly and accommodating. The room was very neat and clean and the king size was very comfortable. They even give you extra pillows. There is a breakfast bar downstairs in the main lobby each morning. All in all we has a very nice stay.
This property used to be the Quality Inn and it is now the Comfort Inn. Very nice, new, modern. Indoor heated pool and spa. My only complaint is that phone service is not turned on automatically and you have to go down stairs to tell the front desk to turn the phone on. Aggravating!!!!!!!'
This hotel is newly rennovated, and is now a Comfort Inn & Suites. The staff was very accomodating and my family didn't want to leave. We loved the indoor pool and jacuzzi. The fittness center was a nice addition, but I'm on vacation so no treadmill for me! We were only passing through, but I guarantee you anytime we travel we will make this hotel part of our trip!
Rooms dirty, food OLD, Staff changed reserveration name, didn't give me credit, charged me for stay I did not authorize, equipment broken