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Set in a beautiful location, it is such a relaxing environment with friendly, helpful staff. The rooms were clean and pleasant. The service in the restaurant was very slow; we did not mind this but other guests complained. I am unsure whether this was frequent or an isolated incident.
Very relaxed atmosphere in superb surrounds. Nothing was too much trouble for the staff yet they did not pester you. Our stay was excellent and would recommend it to everyone. Many steps which some people could find difficult. No
Nice location, beautiful vieuw from the room and friendly staff
The rooms and hotel grounds were very nice. The hotel food was also very good. A minor thing, but the internet service was slow and somewhat spotty.
we liked the area and the lovely views we were dissappointed with the breakfast.very limited choice which is more of a problem with children.we didnt think it was very child friendly,more for couples,my 2 daughters were told by a guest at the pool to stop laughing! .i would only recommend hotel to adults
We liked the heated floor in the bathroom. It was a nice big bathroom with marble tiles. There was a lovely view out of the bedroom window. The furnishings were plush and comfortable. The service was a little slow eg no one took our dinner order in the bar, nor was anyone available to seat us in the restaurant or take our order for some time. Only one member of staff was working in the restaurant it seemed as if he also had to cover the bar. The restaurant also had one central light which made for a rather dingy atmosphere and they had donkey on the menu! Little of the hotel literature was in English although the staff spoke English.
Friendly staff!. They did everthing to get me an internet connction.Due to the snow at the hill my car was parked at a lower lever.De owner of this beautiful Castello took my luggage next morning to my car.This is hospitality!
Fine building tastefully restored to preserve a warm, welcoming atmosphere.
As stated above my wife and I throughly enjoyed our stay in the hotel. The staff were very welcoming after a difficult journey because of appalling weather. The hotel has a great ambience enhanced by tasteful decor. Nothing that comes to mind
Clean bright room overlooking courtyard, fantastic restaurant recommendation and very helpful English speaking manager No
A great place with an exceptional staff. We always wanted to stay in an agriturisimo but did not want to be isolated. This provides that and is about 800 meters from a wonderful town. The dog and geese that roam the yard add to the stay.
The staff are professional and make you feel at home immediatly
The staff was very helpful and personal. The hotel villa feeling was very nice and picturesque. Everything was within walking distance from the city center.
Friendly and helpful staff. Interesting setting in classic Italian farm community.
Part of the charm of the hotel is that it's part of a working farm dating back to the town's past in the 1400's as a marquisate, but there's more: its aspect (great views of the mountains), not posh but still elegant public spaces/guest rooms, and an excellent breakfast. The owners are wonderful and welcoming hosts and also helped us with dinner reservations both nights of our stay.
An old farm house surrounded by fields just on the outskirts of the town, which has been converted into a nice,very clean and friendly hotel with few agritourism notes. A very relaxing and hospitable place, if you like this sort of accommodation. There was a nice atmoshpere of old countryside luxury in the breakfast room. And the town is beautiful, small, traditional but not touristy. The hotel is part of a greater complex of old farm house buildings. About half of this complex did not seem to be renovated at all, so you have the feeling that you are staying next to something really old. I found this in some contrast with the luxury impression I got from the photos and descriptions, but personally I was not annoyed.
It had a welcoming feeling when we arrived. The staff were very helpful.Our room was superb due to an upgrade The location was in easy walking distance of the town centre It was difficult to find . We arrived late in the dark. We could not find signs in town. As we came by car we had to circle town and ask directions. We had lost our info about the hotel two days earlier.
convenient location; accomodating staff; surprised by the excellent breakfast buffet - wonderful range of choices and fresh food internet access seemed a bit slow and unpredictable
Room was large and relaxing, brekfast was extensive. Wi-Fi was expensive - it should have been free, like most hotels.
Breakfast was very good, staff friendly, location a few minutes away from town centre. Room didn't have much character and felt a bit like a business hotel.
Very welcoming. The staff spoke English. The room was large and comfortable. No noise at all. The staff were very friendly and very helpful.
Staff is very polite and helpful, room was in very good state and clean. The hotel is located near the town center (5 mins on foot) and it has free parking. Wifi needs payment - Breakfast is continental style (not italian style)