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The room was clean and nice The staff was very unfriendly. We arrived with two small kids (2 years and 3 months old) and the manager made it very clear that we could not do that (even though it is clearly stated in the hotel policy that children are allowed). I would not recommend this hotel for families with kids, though for business travelers it should be ok. Location is too far from the city center (about 3km or 40 minutes walk)
hotel staff were helpful in booking concerts
Its very nice and wonderfull hotel.
The hotel was nicely designed and very comfortable, the staff, especially Marina, was excellent, lunch was great and the breakfast buffets were very nice.
Staff atitude No
Forthcoming staff at the reception; appropriate buffet breakfast; very convenient location, if proximity of the motorway is what suits you.
It was inviting, the staff friendly, rooms comfortable, best of all buffet breakfast excellent
The staff on the reception was very kind and professional, also in the restaurant. The location of the hotel is convenient because the fairground is next to it. Rooms need to be refurbished soon, a safe in the room is missing and bathroom should be bigger, bide is missing and preferebly shower.
Although the hotel was advertised as a 4-star hotel, everythong was bad and I think it should have been advertised as a 2-star hotel The smell of the rooms was terrible, the towels were too used, old and smelled bad, the furniture was old and there was no internet connection available, although it was included in the its services
Staff was extremely helpful, its not a long bus ride to city center, room was nicely decorated. Breakfast is very expensive.
The hotel was exceptionally comfortable, quiet and clean and the staff very pleasant and helpful. Excellent breakfast and evening meal menu very good.
Close to the highway, lots of parking spaces, next to the bus stop. No air conditioning - 4 stars hotel.
Breakfast Hotel bar, the only place to have dinner.
workmen hammering on the floor above us at 7.45 in the morning.
This hotel is very well maintained, spotlessly clean and pleasantly welcoming. Situated about 15 minutes car/taxi ride from the airport. OK the rooms don't have posh TV sets, English speaking channel options or computer access facilities - but who cares! We stayed 4 nights and really enjoyed the break and have no complaints or anything adverse to comment on. The reception staff are tremendously helpful and able to advise on all sorts of sightseeing options in and around Salzburg - just ask - the brilliant places you can discover are amazing - just from a 5 minute chat!. The hotel is situated a 10 minute bus ride outside the city centre, with a frequent bus service and stops just outside the hotel. If you travel by car, there's is adequate free secure parking space available. Tip - don't take a car into Salzburg city - catch the bus or walk - about 40 minutes. Salzburg is always worth re visiting, when we do we would have no hesitation in using this hotel again. Nothing.
friendly helpful staff. Comfortable clean room. Great carparking. Good breakfast included. Access to public transport to get into city.
Friendly and helpful staff. Hotel accessible by train/bus/car. Not Applicable
Staff seem genuinely friendly and speak English if required. Bedrooms furnished in "farmhouse" style and kept scrupulously clean. Good choice at the buffet breakfast. Only four minutes from the city centre on the "Lokalbahn."
A very good guest house. Excellent bedrooms and good breakfast. Pitza place and bakery/latenight bar/ice cream parlour all in 1 min walk. Salzburg just 5 min on the local tram. Don't be put off by the location, its handy to everything.
Simple, but confortable. Clean bedroom and bathroom, friendly staff, family enviroment. Just 20 minutes walk from the city center.
the rooms design, different from one to other
the big room, space in the bathroom, nicely made breakfeast
Friendly staff and free on site parking. Far from city centre, but there is a bus stop opposite the hotel.
helpful staff; easy access to bus and city; comfortable and spacious room; nice breakfast
Ok, this place is the best hotel ever. We came in so early in the morning after a long overnight train ride and they were more than happy to let us check in early so we can shower and sleep. The girls at the front are fantastic and do everything to assist you, they even ordered us a taxi and home delivered dinner. Location is great; they have bike hire so u can get to the old town in no time and also just a bus ride away from main train station, you can even walk there. Please consider this hotel if you are staying in Salzburg. Rooms are super clean and showers are great. Hotel is big and comfortable.
Hotel staff is very friendly and helpful. I really had a good time there.
The service at the reception very very good,was easy to book excursions with them ,friendly staff. The buffet supper,very limited choices for the value of the money.
It's very clean both in the room and in the hotel. I like the quietness and the hotel style. The christian background makes me more comfortable. the location is definitely not the advantage, but in exchange it is very quiet and ideal for a good sleep!
The breakfast didnt have lot of variety. Bread and muffins kind of things were missing.
interacting with the jugend single beds could not be moved
Staff was very helpful.Roomer were spacious.
It was a great hotel, it looked beautiful, it was comfortable, the breakfast was good. It was kind of a hike with luggage, even if you took the bus it was still a longish walk, but it wasn't hard to find.
Cleanliness of the room, a big parking area for car. You need 10 minutes of walking to go to the nearest bus station.
more geared up for under 21s