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The fact that we were not disturbed by cleaners on a Sunday morning and the quiet setting. The bar had realistic prices. The final bill was more than advertised on the web. We were charged for breakfast before we were asked if we had had any. This was then removed from the bill. The price of breakfast was dearer than suggested when we booked on line, so we went elsewhere out of principle.
The hotel restaurant is not child friendly, despite the staff saying it was. We felt unwelcome because of this.
Pleasant surroundings, very pleasant room with sofa. Breakfast was reasonable without being outstanding. Good parking available Prices for drinks
welcoming staff,comfortable room,v good restaurant & fairly good breakfast
Friendly staff, clean and spacious rooms and a good selection at breakfast
Extremely pleasant and helpful staff who go out of their way to make one's stay enjoyable. Lovely lounge area to relax in. Excellent service and very good food. We have stayed here several times and the quality has remained consistently good.
My wife and I like the rooms - spacious and comfy, which is why we have stayed there on many occasions.
All the staff were polite and informative,easy parking. Very good breakfast. Food was good except the cicken main course, we were offered a replacement.
Very friendly & helpful staff
Hotel very comfortable in a good location not too far from port of Calais and in easy reach of le touquet and burlogne. Breakfast expensive. evening menu did not change during our 3 night stay.On one evening booked for dinner at 7.30pm and did not eat until 9.00pm with no explanation offered!
Marvellous and relaxing stop-off after arriving in Boulogne. Just right to refresh us for our on-going journey. Lovely ambiance and helpful and pleasant staff. Comfortable and peaceful, good service and good food.
Comfortable surroundings attentive service good food very comfortable room. nothing
Eating, drinking, walking, peace and quiet
The rooms are excellent; spacious and well fitted out. The setting of the hotel is beautiful The service at dinner was awful, not at all what you would expect from a hotel of this quality and price range. We waited an hour between our first course and main course; they brought the wrong wine and the wrong water. I did complain at the time and received a reduction on the bill, but it should not have happened at all. Why don't you have proper showers in bathrooms, rather than those hand held ones?
A pleasant ambiance with good food and wines well positioned for the Channel Tunnel
tranquil grounds - peaceful atmosphere no air conditioning
Excellent character chateau. Friendly helpful staff. Excellent room. Overall very relaxing, enjoyable stay There should be tea/coffee making facilities in the rooms
Very quiet and relaxing, just what we wanted. Great staff and reseraunt food to die for...
We stayed in the annexe called the farmhouse and it was excellent. We have stayed at Ch. Clery several times before and knew the standard of the restaurant to be very high. Our best reccomendation is that we will go again!
So quiet and relaxing, staff were so friendly and welcoming.
The layout of the hotel was good, the staff were helpful, but the hotel appeared to be under staffed, the location was good if you liked tranquillity. The menu was complicated, this seemed to be an excuse to charge supplements on the set price menus, the wine was over expensive, as was the breakfast. We requested the advertised tea and coffee making facilities which we did not recieve, which should be provided as standard in a hotel of that quality. Compared to other Best Western hotels we have stayed at we were disappointed.
Beauriful surroundings. peaceful. Shower over bath
The setting is a farm house with an old mill, beautiful. Food was tasty and good value, staff helpful and friendly. No TV in room, although it was listed on your website.
quiet, nice setting, polite staff, good parking
Only stayed one night, found staff helpful, could not fault cleanliness of accomodation. No comments
Rooms very clean and comfortable. Hotel staff friendly and helpful.
The food in the restauranat was excellent. Every course from the chef showed wonderful imagination and the quality of the ingredients was first class. The h.otel staff could not have been more helpful. The view from the restaurant and our bedroom was beautiful- looking out on to the lake and the countryside. The whole atmoshere was calm,quiet and relaxing.It was much better than some of the reviews would have you believe
Very clean, nicely decorated. Dinner was very good value for money and the desserts were delicious. Varied choice at breakfast. Not enough towels and the bed was very soft.
Clean, warm, modern, cheap Hard to find, lacking character
Very friendly management and excellent food (evening meal) Bedroom basic. Very steep stairs for carying luggage. No hospitality tray in room
Excellent location very friendly.clean and well run hotel
French and English speaking,Friendly,Helpful,Good food.
The delightful quiteness of the establishment. Easy free parking and a small grocery/supplies shop walking distance No TV but not a huge problem. Remember like us to take your travel kettle with you ! There are stairs be warned.
handy not such a bad place
Friendly, helpful staff and propriotors. Excellant area.Comfortable beds.
Hotel was very friendly with patron's children adding to the relaxed attitude
Welcoming and friendly
Because of the steep stairs, access to the bedrooms on the first floor was diificult for us and probably for other elderly people with knee problems. We were also disappointed with our bedroom - we thought it was rather spartan. The menu was rather disappointing - too little choice.