Overview

DoubleTree by Hilton Hotel San Antonio Downtown

502 W. Cesar E. Chavez, San Antonio, TX 78207, United States
+1 210 224 7155

$84+

Check in
Check out
Rates

Overall guest ratings

7.9/10 Good
Based on 1,920 reviews
See all reviews

Review highlights

  • 9.8
  • 8.9
  • 5.1
  • 5.0

Good to know

  • Friendly service
  • Good shuttle service
  • Great desserts & fruits

Nearby

    Show all

    About

    The DoubleTree by Hilton Hotel San Antonio Downtown offers ultra modern upscale accommodations just moments from the authentic Mexican shops of El Mercado / Market Square and the fun and festivities of the world-famous San Antonio River Walk. Our contemporary hotel near the downtown business district provides easy access to freeways, military bases and all San Antonio attractions. We're also convenient to the Alamo and San Antonio Convention Center. San Antonio International Airport (SAT) is less than 20 minutes north by car

    Less More Hilton

    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Business center
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Terrace/Patio
    • Internet
    • Hot tub
    • Wedding services
    Less More
    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 1,920 reviews
    • 9.8 "Incredible bar."
    • 8.9 "Great service."
    • 8.6 "Food is delicious."
    • 7.9 "Good location."
    • 6.8 "Average value."
    • 5.1 "Average amenities."
    • 5.0 "Average comfort."
    • 5.0 "Vibe was decent."
    • 4.9 "Rooms are not good."
    • 4.3 "Internet is poor."
    View all review categories

    Overall Rating

    8.3 Excellent
    Based on 652 reviews
    • 9.7 "Incredible bar."
    • 9.0 "Food is to die for."
      9.7 "Yummy desserts, said 97%."
    • 8.4 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      9.1 "91% were happy with the shuttle service."
      8.6 "86% thought the service was very professional."
    • 7.9 "Good location."
      8.9 "89% liked the proximity to sightseeing."
      8.6 "City centre within easy reach, said 86%."
    • 6.8 "Average value."
    • 5.0 "Average comfort."
      2.8 "72% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
    • 4.9 "Breakfast is below average."
      3.2 "68% said the breakfast was too expensive."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 4.6 "Vibe wasn't good."
      4.3 "For 57%, the lobby entrance was sub-standard."
      3.2 "68% criticized the unstylish hotel."
    • 3.8 "Internet is poor."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 1,094 reviews
    • 9.8 "Incredible bar."
    • 8.9 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.5 "95% were happy with the shuttle service."
      7.6 "76% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 7.3 "Good location."
      8.6 "City centre within easy reach, said 86%."
      8.4 "Easily accessible by car, said 84%."
    • 6.0 "Average value."
      5.3 "53% thought it was adequately priced."
    • 5.2 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 4.9 "Breakfast is below average."
      3.5 "65% said the breakfast was too expensive."
    • 4.8 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
    • 4.4 "Not very comfortable."
      2.7 "73% thought it was too noisy."
    • 4.4 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      3.0 "For 70%, the rooms looked old."
      0.9 "91% were disappointed with the minibar."
      0.3 "97% found problems with the furniture."
      2.6 "74% said the bathroom was dirty."
      0.7 "93% were unsatisfied with the kitchenette."
    • 4.4 "Internet is poor."
    View all review categories

    Overall Rating

    8.4 Excellent
    Based on 153 reviews
    • 8.9 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.9 "89% were happy with the shuttle service."
    • 7.8 "Good location."
    • 6.5 "Pool is mediocre."
    • 5.6 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.9 "Vibe wasn't good."
    • 4.7 "Not very comfortable."
    • 4.5 "Rooms are not good."
      1.2 "88% thought they were poorly maintained."
      0.5 "95% found problems with the furniture."
    View all review categories

    Overall Rating

    7.9 Good
    Based on 19 reviews
    • 9.1 "World class service."
    • 6.1 "Average cleanliness."
    • 5.1 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Good shuttle service"
    "Great desserts & fruits"
    data provided by TrustYou

    Recent Reviews

    More
    More

    Close
    Would you like to save as your currency permanently or for this visit only?