Overview

DoubleTree by Hilton Hotel San Antonio Downtown

502 W. Cesar E. Chavez, San Antonio, TX 78207, United States
+1 210 224 7155

$92+

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Rates

Overall guest ratings

7.7/10 Good
Based on 2,019 reviews
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Review highlights

  • 9.8
  • 8.8
  • 5.0
  • 4.8

Good to know

  • Great reception
  • Friendly service
  • Good shuttle service
  • Great desserts & fruits

Nearby

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    About

    The DoubleTree by Hilton Hotel San Antonio Downtown offers ultra modern upscale accommodations just moments from the authentic Mexican shops of El Mercado / Market Square and the fun and festivities of the world-famous San Antonio River Walk. Our contemporary hotel near the downtown business district provides easy access to freeways, military bases and all San Antonio attractions. We're also convenient to the Alamo and San Antonio Convention Center. San Antonio International Airport (SAT) is less than 20 minutes north by car

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Terrace/Patio
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 2,019 reviews
    • 9.8 "Incredible bar."
    • 8.8 "Great service."
    • 8.6 "Food is delicious."
    • 7.4 "Good location."
    • 6.6 "Average value."
    • 5.0 "Average comfort."
    • 4.8 "Rooms are not good."
    • 4.6 "Vibe wasn't good."
    • 4.6 "Breakfast is below average."
    • 4.1 "Internet is poor."
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    Overall Rating

    8.1 Excellent
    Based on 686 reviews
    • 9.7 "Incredible bar."
    • 9.0 "Food is to die for."
      9.7 "Yummy desserts, said 97%."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      9.5 "95% were happy with the shuttle service."
      7.3 "73% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 7.1 "High value."
    • 7.0 "Good location."
    • 4.8 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      0.7 "Air conditioning was criticized by 93%."
      0.2 "98% were unsatisfied with the kitchenette."
      2.1 "For 79%, the rooms looked old."
    • 4.8 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
    • 4.6 "Breakfast is below average."
      4.6 "54% said the breakfast was too expensive."
    • 4.6 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 3.6 "Internet is poor."
      1.6 "84% said the wifi quality was bad."
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    Overall Rating

    7.6 Good
    Based on 1,171 reviews
    • 9.8 "Incredible bar."
    • 8.9 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      9.5 "95% were happy with the shuttle service."
      7.7 "77% thought the service was very professional."
    • 6.0 "Average value."
      6.1 "61% thought it was adequately priced."
    • 6.0 "Location is acceptable."
    • 5.2 "Average cleanliness."
    • 4.8 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 4.6 "Internet is poor."
    • 4.3 "Breakfast is below average."
      4.3 "57% said the breakfast was too expensive."
    • 4.3 "Not very comfortable."
      0.7 "Air conditioning was criticized by 93%."
      2.2 "78% thought it was too noisy."
    • 3.8 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      0.2 "98% found problems with the furniture."
      3.3 "67% said the bathroom was dirty."
      0.2 "98% were unsatisfied with the kitchenette."
      0.6 "94% were disappointed with the minibar."
      0.7 "Air conditioning was criticized by 93%."
      1.6 "For 84%, the rooms looked old."
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    Overall Rating

    7.9 Good
    Based on 161 reviews
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.1 "91% were happy with the shuttle service."
    • 7.6 "Good location."
    • 6.7 "Average value."
    • 5.3 "Average cleanliness."
    • 4.6 "Vibe wasn't good."
    • 4.5 "Not very comfortable."
      1.9 "81% thought it was too noisy."
    • 4.0 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      0.3 "97% found problems with the furniture."
      1.3 "87% thought they were poorly maintained."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    "Good shuttle service"
    "Great desserts & fruits"
    data provided by TrustYou

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