Our upscale, beautiful boutique hotel is appropriately located on the Museum Reach of the world-famous River Walk. Situated between financial and medical districts, the Hotel Indigo® San Antonio River Walk hotel is a grand, Spanish-style villa located directly on the River Walk in our thriving arts community. Our hotel’s local artwork showcases the area’s symbolic bridges, while the outdoor pool, terrace and guest room balconies offer views of the river that shaped our neighborhood. Our event spaces host 80 guests, or venture out and hop aboard a water taxi right behind our hotel to meander downstream. We’re near many of downtown’s popular attractions, including the Alamo, with easy access to the Blue Line Trolley.
I was in San Antonio for a conference, but my husband and 4 yr old tagged along for some fun family time as well. I appreciated the computers and printer for guest use and the early cafe breakfast options as well as, how accommodating they were for families. I was a little disappointed when we first arrived because our room didn't look anything like the photos and I was admittedly excited about the charm of the pictures advertised.We got over it though once we saw how roomy it was and all the nice amenities like the keurig, etc. Despite how roomy and comfortable the bed was, we inquired about a cot for our daughter to sleep on since the room was def. large enough to accommodate one. They immediately rolled down a large plush bed for her already made up, she thought it was the greatest thing ever! We also found ourselves needing bandaids or batteries for our personal things and they provided everything we asked for on the spot at the front counter. That was huge!! We were blown away by their hospitality. I was also surprised that most of the days my husband told me to go ahead and take the car because they wouldnt even need it. They could go swimming, eat lunch at the bistro, and hop on the river taxi right out back if they wanted to go somewhere. Needless to say this will be our go-to spot anytime we're in SA.
Access to river walk
I loved the seclusion and privacy. Hotel was on the river walk but on the quiet tranquil side and yet only 10 minutes away from river enter mall. Richard and Darlene at the restaurant and bar were so kind to us. My wife really enjoyed her birthday weekend. Would definitely stay here again.
When checking in we were given a non smoking policy to sign and told we could not smoke on the premises. I asked her if we could smoke outside the hotel or on our balcony, and she again repeated "not on the premises" well as we went onto the balcony there was an ash tray on the outside table and also noticed guests down below smoking. As we headed outside by the pool I again noticed ash trays throughout the exterior of the hotel. I asked another employee by the name of Richard if we could smoke outside the hotel and he said absolutely and brought us an ashtray.
Hotel staff was very knowledgable about restaurants and the Riverwalk. Rooms were large and definitely worth the money. Whether a couple or family on vacation, this is where you need to stay. Location is excellent and service is nothing short of 5 star
I only had one night to stay here
We were impressed with the staff and facilities.
staff was friendly and always helpful. rooms were excellent, clean, bright. plenty of parking. beds were soft, pillows were awesome. elevators were fast. check in and check out was easy. the best thing about this hotel is the friendly staff.
just very minor details: the tv remote buttons were either worn or the battery was dead, difficult to change channels. and the printed channel guide was so small you need reading glasses to read it. in my room there was no bathtub, only a standing shower, but it was sufficient. no microwave, which was kind of a downer.
There was nothing to like. It's over priced.
The location and the price of the hotel. The pool also was not great.
Bed and linen was very comfortable
No microwave in my room
Very easy check in, The hotel was beautiful and CLEAN!! The location was good walking distance to everything but not too close so it was very peaceful. It was right on the river so we just walked up the river until we came to the restraunts. The walk was nice with beautiful scenery!!
I don't have a complaint.
The hotel was very nice in my opinion I stayed on a friday night and the trip was for me and my girlfriend for a weekend getaway... We booked a King Size bed for the both of us and the room was very nice. We spent te majority of our time outside of the hotel exploring the city but what time we did spend there was enjoyed by my G/F as well as myself... The staff was nice and friendly, the hotel was nice never saw trash landscaping was up to date everything was nice I dont have any complaints. Although in pictures it may look as if it is on the river walk, it isnt unfortunately but to me that wasnt a problem, the river is only about 5 blocks down the road and it took about 4 minutes to get there via car. All in all id say this is a really nice hotel that I would more than love to come back too. Or stay at other Hotel Indigo's in other coties.
I didnt hve any dislikes room was adequately priced for the location and services that were provided... Modern and up to daye as well.
Not a whole lot
Dogs barking. Staff would not move us for 2 days. Also, I've noticed about 1000.00 in charges after the hotel room was paid. Still trying to figure that out! Lynn Rector Amarillo, TX