|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Cribs available, Gift shop, No smoking, Parking (surcharge), Pool (outdoor), Restaurant|
|Services||Business center, Concierge service|
Good, 1,646 reviews across the web
|Breakfast||78% found the |
|Price||Price is too high. 58% negative comments.|
|Entrance Area||For 71%, the |
|Service||51% thought the |
|Old/New Room||For 77%, the |
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The location is great with a very short walk to the River Walk access.
I did not like how it is advertised as having free internet but after I checked in was told that there is a charge for 'in room internet' and that the business center internet access is free. This internet access was very outdated and crashed often.The other negative is that there is a charge of nearly twenty four dollars to park here per day.
lots of hidden charges. 28 Dollars for 1 night parking! 10 Dollars for internet!
Nothing really stands out
Little attention to the details... Left me thinking about other location I can stay next time.
Reserved a king size and when we got there only had queens
Very good location.
The room cleaning was not good, specially in the bathroom ( bath tub) unfortunately I delete the pictures, otherwise I could have send them to you.
The hotel bar And restaurant were exceptional. My compliments to the bartenders and chef. One of the best filet mignon i have ever had.
The woman greeting us at curbside arrival was rude.Other than the Obviously upset employee at arrival, i had to give this hotel visit the absolute best rating. Its location,staff, and amenities are excellent. Highly recommend to others.
The only positive thing this hotel had going for it was the proximity to the Riverwalk.
We had no hot water two days in a row, we had no working WIFI, housekeeping did not clean our room for two days in a row, even after I called to verify that they would be coming in to clean. No service and certainly no appreciation for customers.The first evening we arrived we did not have WIFI, and I called technical support which accomplished nothing. The following morning at the hotel we had no hot water. When we called the front desk, maintenance came up, but the hot water issue was not fixed. When we came back to the hotel room around 5:00 pm our room had not been cleaned, so I had to call for clean towels and toilet paper, and make the bed myself. The WIFI issue had been resolved. The next morning we woke up with no hot water working. Maintenance came up, but after 2 hours of waiting for hot water, we had none. I called downstairs only to be put o...
We liked the location best of all because it was on the river but located away from the huge crowds we encountered in the restaurant area.
We thought the room cost was a little high for the size and configuration of our room. The bathroom was very small and difficult to get in and out of because of the room configuration.We found the staff very professional and friendly, the common areas were clean and well arranged and pleasant, and it was easy in and easy out.
Very nice, clean and wonderfull staff
No I like everything