Overview

500 West Hotel San Diego Downtown - Bayside

500 West Broadway, San Diego, CA 92101, United States
+1 619 234 5252

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+1 619 234 5252
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Rates

Overall guest ratings

4.1/10 Okay
Based on 2,456 reviews
See all reviews

Review highlights

  • 8.0
  • 6.5
  • 4.6
  • 3.0

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    Amenities

    • Internet
    • Wi-Fi
    • Restaurant
    • Safe
    • Wedding services
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    4.1 Okay
    Based on 2,456 reviews
    • 8.0 "Location is great."
    • 6.5 "Internet is average."
    • 6.1 "Service is ok."
    • 4.6 "Breakfast is below average."
    • 3.0 "Generally quite dirty."
    • 2.8 "Horrible vibe."
    • 2.8 "Terrible amenities."
    • 2.2 "Awful rooms."
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    Overall Rating

    4.1 Okay
    Based on 810 reviews
    • 7.0 "Good location."
    • 6.8 "Internet is average."
    • 5.2 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
    • 2.8 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      2.8 "For 72%, the lobby entrance was sub-standard."
      0.3 "97% thought the facilities needed updating."
    • 2.8 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      3.2 "68% said the bathroom was dirty."
      2.0 "80% thought it was rather dirty."
    • 2.7 "Horrible vibe."
      2.8 "For 72%, the lobby entrance was sub-standard."
      1.7 "83% criticized the unstylish hotel."
    • 2.0 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      3.6 "64% didn't like the uncomfortable beds."
      0.2 "Air conditioning was criticized by 98%."
      3.9 "61% thought it was too noisy."
    • 1.7 "Awful rooms."
      2.0 "80% complained about the bathroom."
      3.0 "70% said rooms were dirty."
      0.8 "92% said rooms were small."
      3.6 "64% didn't like the uncomfortable beds."
      0.9 "91% found problems with the furniture."
      3.2 "68% said the bathroom was dirty."
      0.8 "92% thought they were poorly maintained."
      0.2 "Air conditioning was criticized by 98%."
      1.3 "87% thought the tv was sub-standard."
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    Overall Rating

    3.8 Mediocre
    Based on 245 reviews
    • 8.2 "Location is great."
    • 6.3 "Service is ok."
      5.4 "54% said the reception staff was ok."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      2.9 "For 71%, the lobby entrance was sub-standard."
    • 2.8 "Horrible vibe."
      2.9 "For 71%, the lobby entrance was sub-standard."
    • 2.7 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      2.1 "79% thought it was rather dirty."
      3.1 "69% said the bathroom was dirty."
    • 2.0 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      4.2 "58% thought it was too noisy."
    • 1.7 "Awful rooms."
      1.8 "82% complained about the bathroom."
      2.9 "71% said rooms were dirty."
      0.8 "92% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      0.8 "92% found problems with the furniture."
      3.1 "69% said the bathroom was dirty."
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    Overall Rating

    3.7 Mediocre
    Based on 417 reviews
    • 8.2 "Location is great."
    • 6.8 "Internet is average."
    • 6.2 "Service is ok."
      5.5 "55% said the reception staff was ok."
    • 3.1 "Generally quite dirty."
      3.5 "65% said rooms were dirty."
      3.2 "68% said the bathroom was dirty."
      1.6 "84% thought it was rather dirty."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      2.8 "For 72%, the lobby entrance was sub-standard."
    • 2.6 "Awful rooms."
      2.2 "78% complained about the bathroom."
      3.5 "65% said rooms were dirty."
      3.6 "64% didn't like the uncomfortable beds."
      2.2 "78% had problems with the shower."
      0.9 "91% said rooms were small."
      1.1 "89% thought they were poorly maintained."
      3.2 "68% said the bathroom was dirty."
      0.2 "Air conditioning was criticized by 98%."
      1.3 "87% thought the tv was sub-standard."
    • 1.9 "Quite uncomfortable."
      3.6 "64% didn't like the uncomfortable beds."
      0.9 "91% said rooms were small."
      0.2 "Air conditioning was criticized by 98%."
      3.8 "62% thought it was too noisy."
    View all review categories

    Overall Rating

    5.5 Okay
    Based on 982 reviews
    • 8.8 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 6.4 "Internet is average."
    • 5.9 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
      5.1 "51% said the reception staff was ok."
      6.9 "Only 69% thought the service was professional."
    • 3.3 "Vibe wasn't good."
      2.8 "For 72%, the lobby entrance was sub-standard."
      1.7 "83% criticized the unstylish hotel."
    • 2.8 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      2.8 "For 72%, the lobby entrance was sub-standard."
      0.6 "94% thought the facilities needed updating."
    • 2.8 "Generally quite dirty."
      3.4 "66% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
      1.6 "84% thought it was rather dirty."
    • 2.4 "Quite uncomfortable."
      4.0 "60% didn't like the uncomfortable beds."
      0.2 "Air conditioning was criticized by 98%."
      0.9 "91% said rooms were small."
    • 2.4 "Awful rooms."
      2.4 "76% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
      4.0 "60% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      0.2 "Air conditioning was criticized by 98%."
      1.0 "90% found problems with the furniture."
      1.8 "82% had problems with the shower."
      0.9 "91% said rooms were small."
      1.7 "83% thought the tv was sub-standard."
      2.4 "For 76%, the rooms looked old."
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