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Everything, the service, the customer greeting and all other businesses that had to be done for a satisfactory! To be honest, everything was gone great with my experience and I should say that for the best price we got more!
The staff was very pleasant and helpful. The location was great; right on the waterfront which was close to some great sites and also walking distance from gas lamp and other cool places. Some parts of the hotel seemed dated or in need of repair, like the elevator. Internet was a little sketchy in the room from time to time and I had to call for support.
I loved the location since it was near to the Train station, waterfront and little Italy. I liked that the maintenance fixed our sink within an hour when it would not drain. The maid did a great job of cleaning. One staff member was rude when informing us that we could no longer buy any breakfast items. I wish there was an affordable restaurant in the hotel and that it offered free breakfast. The sink would not drain, so maybe updating maintenance more often would be good. Training the front desk staff on being more informative to guests about facilities and information on the hotel upon check-in is needed very much.
The hotel had an excellent location right along the bay. It was close to many attractions and restaurants. There was nothing wrong with this hotel, it was just very average. I would say it met expectations, but did not exceed. Rooms were a decent size, beds were comfortable. We could have benefited from a room with a better view; we couldn't enjoy our balcony because we were right above the air conditioning unit which was very loud.
the hotel is only minutes front eh airport. it is right along the waterfront, which is beautiful. The city views are also delightful. Very close to the train which provides easy transport to downtown. The staff was friendly and helpful. Close to many attractions. Convient to all the city opportunities. It worked out great for my baseball stay. Helpful concierge. Close to restaurants. I would stay there again. Wish it had free parking. Closet in bathroom not my first choice. Bouncers at a private party not very friendly.
Nice design for the room. Contemporary, freshly renovated. Lovely views. Good location especially for cruise goers.
The hotel is well situated overlooking the bay. Be sure to get a bay view room. Otherwise you could stay at any non-view hotel for less. The surprise $24.00 'self-parking' charge per day. The $3.00 for Lobby Coffee. plus tip of course.
Do not stay here. The hotel was below average for the price, the hotel staff were not helpful and uninformed. Worst of all was this sign noticed while checking out: WARNING: This building contains chemicals, known to the state of California to cause cancer and birth defects or other reproductive harm. They were not helpful and I cannot remove the exposure I experienced. Do not stay here. The hotel was below average for the price, the hotel staff were not helpful and uninformed. Worst of all was this sign noticed while checking out: WARNING: This building contains chemicals, known to the state of California to cause cancer and birth defects or other reproductive harm. They were not helpful and I cannot remove the exposure I experienced.
The location is AMAZING, I highly recommend it. When we first arrived I was disappointed by the outside of the building (it looks very dated) but the interior was GREAT and the room was extremely comfortable. One of the best beds I have slept in at a hotel!
Clean room and sheets. No restaurant on site.
The location was perfect, plus they had a shuttle That would take you to the zoo, Horton plaza and seaport village. The air conditioner wouldn't go below 70 and parking was a bit crazy. You get charged an additional $26 a day to park in the parking structure.
Right on the waterfront. Was able to be on the side facing the water. Room had been remodeled. In the process of remodeling. Parking was extra and not guaranteed. bathroom door had no lock
The view from the balcony was a direct line to the waterfront and the Star of India. The room was very clean. Breakfast is provided at the attached restaurant which is a nice facility. Transportation is provided to and from the airport and to the cruise ship terminal. The location is convenient to walk to Seaport Village, Little Italy, local bus line, the zoo, Gaslamp district, multiple other restaurants, as well as pharmacies and shopping. There is no need for a car. The lobby area is being remodeled and I knew that when I booked. It was a little dusty, but not inconvenient in any way. However, although the rooms are very clean, the furniture, wall coverings, and carpet are looking a little tired and worn out and in my opinion, these are the areas which should be updated.
The staff was very professional and friendly The amtrak train was quite annoying blasting its horn all night
location , friendly construction, unable to find my reservation for quite sometime. not in the system and had to go to main office to get it cleared up
Even though the hotel was unconstruction, it had great service. Good room for a good price. We only stayed for one night and everything was great. No complains about anything. Highly recommended this hotel its rest the pier and has good restaurants near as well.
The price is reasonable and the location is excellent. The rooms are spacious. However, the soundproofing of the walls is suboptimal. I found the restaurant and the breakfast menu mediocre.
It was close to the water. Very comfortable. Remodeling so it will even be better when that is completed.
enjoyed the breakfast and the comfort of the room. Very clean and the maid service was excellent everything was fine
Excellent location, airport shuttle, close to public transportation, breakfast included Parking fee
The included breakfast as well as the shuttle to and from the airport
Great location, very clean and comfortable. I would stay there again.
Localization is good. It is a good relatioon cost/benefits.The room is nice. Lobby could be pretier!
There is a free shuttle to/from the airport. Each room contains a refrigerator, microwave, coffeemaker, safe, hair dryer, and iron. I was given a voucher for free breakfast buffet in the attached restaurant and the staff kept it well-stocked, even when it was nearly time to end the buffet. I flew in early and the hotel let me check in early without charging an extra fee. There were several issues with the condition of the room. The refrigerator, TV, microwave, and lamp were all broken. I attempted to restart the fridge and the TV by unplugging from surge protector and plugging directly into socket, trying different sockets, etc. but was unable to get them going again. A very nice maintenance man did some trouble-shooting and was able to get them working with a bit of effort. The switch on the lamp was bent, loose, and shorted out. Cleanliness was also a problem, maybe because of my early check-in. A used towel was stuffed under the safe in the closet. One bar of soap in the bathroom had gotten wet and was unusable. There was a curly hair on the bathroom counter. There was no lotion. Overall, the experience was NOT what I expected from a $200 per night hotel and I do not recommend it.
Manager was nice fix problems right way. I remembered my name every time Night staff seem to be mad that we need something or acted like they did have time for u
The location was nice. Its basically a converted motel, the rooms are small and the AC doesn't work. I tried multiple rooms blasting the little units at 62 degrees and it still about 80 degrees in the room late into the night. I barely slept.
Very friendly staff. Great service with the shuttle from the airport. Room was clean, but was easy to hear noise from outside. Wish breakfast had been included.
The inside and how bad the paint looks terrible elevator its run down
Loved it I'll be back in a few weeks!
The smell of the bathroom, it smelled like sewage pipes. The bed could have been more comfortable.
Nice staff, good location, and not too expensive Small rooms and a lot of noise
Loved the location, it was close to everything. When I checked in my credit card was overcharged. (I was aware of the fee's needing to be charged upon check in) However, the charge my card pended on was way over what was proposed.
The place was ok and near the center The climate was realy noisily and you hered the landing planes...
Great location and price. Decent rooms with great amenities like a mini fridge and microwave. Perfect affordable place to stay with friends when hitting up Little Italy and Gaslamp. More like a renovated motel. Beds are serviceable at best. Only valet parking. Bathroom door didn't lock. Rooms towards the street can get loud.
This place was clean and comfortable. However, the walls were paper thin. You can hear everything from people walking outside and starting cars to people talking at a normal volume nearby. Really terrible when the drunks returned to their rooms around midnight and 2 am.
The location was perfect. Went to crssd music festival and it was a ten minute walk to the venue! Awesome boutique hotel that was very cozy and clean.
The staff were very friendly and helpful. I enjoy the morning coffee and pastry. Lovely modern rooms. It was nice to have parking at the hotel but it was fairly expensive. The gym was also nice to have but very small no more than three people could use it at a time.
The hotel was in an excellent location, near Little Italy, with great restaurants and pubs nearby. The room was small, very European like, but very clean and recently updated. The Saturday farmers market, right out in front was also a fun plus.
Charming hotel in the heart of Little Italy. Location is perfect for those wanting to explore the city and be close to Gaslamp. The staff was nice and the hotel had a lot of charm. Really clean as well! Would definitely stay again (but maybe would request a room with double beds just to give us a little extra space...) Rooms are really small. Parking wasn't available our first night which I wasn't expecting. Once we did get a spot in the lot, all the spaces were really tight/hard to park in.
Location was nice and room, somwhat small as reviews said, wasn't a problem at all actually. Comfort was better than expected. Elevator is slow. Noise from the train was really annoying, especially when your room is on one side of the hotel. They need investing on better isolating windows about that. Wifi never actually worked in the room (4th floor) and I needed to go on the business room, cafe or to pick up a free guest wifi from another building to have the internet. It's so easy and cheap to have a good internet that it's really a drawback nowadays to not have a stable connection.
Excellent value, central location, efficient staff.
The room was small, but overall the hotel was fantastic. The staff was extremely helpful and friendly, and the free pastry/coffee in the adjacent café was a nice treat.
Well decorated. Good furniture and fixtures. Cool design Pricey for what it is
The location was great! Everything in Little Italy was walkable. Wanna go further? The trolley transit system was about two blocks away. Also, they have an underground garage structure available at $20 per night. The garage was fully protected so there's no worry about your vehicle. My 8 month old son decided to poop in our bed around midnight while I was trying to change his diaper (dark lighting and half asleep). We stripped the sheets off, and then found out that the hotel didn't have any spare bedsheets because laundry didn't come back from the cleaner until Tuesday... It was Monday night. So, don't change diapers in the bed at midnight...?
Wonderful location and reasonable price! Everything close to get like airport, amtrak, sea port, downtown and a cozy cafe is just next to! Carefull, this hotel has a big but gentle huggy hotel dog.
Bad experience. When we arrived, I was informed my reservations were canceled, I never canceled, and were given a lousy room. High hotel foot traffic late into the night that was very loud, no tv remote, crappy tv, super small room, overall a horrible stay!
Location is right in little Italy.
The location is amazing, the staff are beyond amazing. My only gripe with the place was the cleanliness around the windows which appeared to have black mold. This place is perfect if you don't mind a small room.
Staff friendly and helpful. Facility clean. Room cramped. Shower drain slow, shower pan filled with water while showing. Window air-conditioner effective but loud. Breakfast good but too few tables during morning rush. Staff friendly and helpful. Facility clean. Room cramped. Shower drain slow, shower pan filled with water while showing. Window air-conditioner effective but loud. Breakfast good but too few tables during morning rush.
This is a great hotel, in a great area (Little Italy), with amazing yummy breakfast and very helpful staff. The rooms are very clean, with microwave and a fridge. The value for the money is amazing. Our room was very small, and you couldn't open the window (the AC wasn't enough) and it was a little suffocating.
The breakfast with the fruit salad was refreshing and the croissants yummy! Access to a printer, a computer and internet. Staff (Guy at The front desk) was very nice and helpful. He deserves a raise! No free parking even though I found a street parking. No hairdryer in the room, when I got the room it was hot in the room. In the morning I heard the people working on the building next door.
The location was excellent and was walking distance to nice restaurants and stores in the Little Italy area. The room that we stayed in (a Double) was VERY small, with cement floors, so I found the online pictures to be deceiving. We also found hair on the bed sheets, which they replaced for us.
Very clean and friendly Bed and pillows a little hard. A/C on the loud side.
Loved the king bed it was very comfortable. The breakfast there was amazing! The bathroom is tiny and cable wasn't working.
the television did not work. it did not had sign. There was a constant noise coming from the wall of my room - a snapp. Everything else was all right. I would come back there in despite this things.
Little Italy is such a beautiful location. Plenty of restaurants which my boyfriend and I loved. The hotel has a comfortable atmosphere and the staff was very friendly. The rooms were well kept and great for taking a break from being out and about. I think this is a great spot for weekend getaways.There was small pastries, granola, yogurt, fruit and drinks in the morning which was nice. It wasn't enough to get me full but enough to hold me over until my next meal. Overall it was a cozy and relaxing place to stay for a weekend getaway. There was parking spots for the hotel but unfortunately they were all full. Not too big of a deal. I just had to leave my car in the next street over in public parking. Paid $12 for 24hours. Parking can be hard to find in this location because it is a hot spot. Other than that, I have no complaints.
This is an excellent place to stay for those who are looking for a reasonably priced hotel in a great location. The rooms are small, but efficiently laid out and clean. Everything you need is availalble, and the wifi is adequate. The complimentary breakfast is very good and the coffee is excellent. No need for a Starbucks run in the morning. The staff is friendly and someone is always available. This hotel is not spacious, from the lobby to the rooms, everything is compact, so if you were planning on spending a lot of time in your hotel, or you equate space with comfort, this might not be the place for you. If your looking for a clean and modern place to stay that's quiet and well located, you can't find a better hotel, especially for the price. Parking would be difficult if you had a car. I did not have a car so it wasn't an issue. There is a construction project next door (new development), so if you were facing it, it might be loud. It never bothered me and I'm a light sleeper, but I did hear someone else mention it woke them up at 7am because their room was right next to it.
Nice area. Not too touristy. I had one of the more spacious rooms and it was the perfect size. Very nice staff.
Right around the corner from little Italy. Great food there. Short walk to the waterfront. Everything was a short drive away. The staff was so friendly and accommodating. The continental breakfast was just enough and presented nicely. Nice little clean BOUTIQUE hotel. It's right in the name. So it is not like a typical chain hotel. We would definitely stay again!
Very clean stylish room, flexible check-in and friendly staff, good hotel room amenities and facilities, great location, wonderful cleaning staff, lots of nearby restaurants and shopping, decent gym and a small pool. No bath robes.
The ambiance was very nice! The parking was very expensive 45.00 a day.
Great view of downtown SD skyline The service was sub-par. Since they don't have electrical kettles in the room, we ordered some hot water for tea. After 30 minutes and several more phone calls, nothing showed up, even the operator told us she called house keeping several times. We had to give up and find a cafe nearby. The room was not as clean as the Sheraton we stayed at previous night. There are old coffee stains on the carpet, rust marks in the shower. The hot water actually ran out when I took a shower, first time ever at a 4-star hotel. The front desk wasn't that helpful either, keep referring to a printout when asked for recommendations, not exactly concierge level of knowledge of the city as one would expect at a nice hotel.
Positives are the location, location, location & accessibility to Gaslamp district. Staff was courteous (enough). Breakfast was decent. 10 years ago, the Hampton was worthy of being in the Hilton family. The staff person didn't bother to tell me about the amenities or location of anything, but noted that he did that for another customer. My smoke free room reeked of smoke and the only thing they had available (they said) was the handicapped access room on the 2nd floor. The elevators are stuff and hot. Parking is cramped and nightly fee is a tad high. I needed to iron my clothes for a party and the iron was broken. When I returned the iron, the staff person was snippy and acted like I was incoveniencing her. I did not feel I was demanding and was very polite. another cust. complained that the AC was not adequate.
The location was great. But that's about it. Shower head broken! Tile cracked and falling apart. And most of all the bed was uncomfortable. The main reason why we love to stay at the hamptons is because we love the beds! Unfortunalty this was not the case.
It was clean ,quiet and located in just an ideal location for a great walking vacation. nothing.
The location was perfect for gas lamp district and petco park, just a quick trolley ride away. Walking distance to the trolley and to little Italy. Staff were very friendly and helpful. Room was comfy and had an enjoyable trip. The beds were too soft for my liking. My fiancé prefers cool showers and the water only came out warm/hot.
Visibility is very limited in both directions when exiting the parking garage. Pedestrians can't see cars approaching the exit and vice versa. I almost collided with a group of pedestrians. Maybe some signs or flashing lights to alert drivers and pedestrians? You just can't see oncoming traffic on the highway without almost putting your bumper at the edge of the street.
Great location, friendly staff and nice breakfast. I specifically picked this hotel because it was the best deal and had an airport shuttle. I was bummed when my flight arrived at 1030pm to find out the shuttle stops at 10pm. It would have been nice to know that beforehand.
comfortable bed included breakfast with some healthy options wifi worked well airport shuttle, but does not pick up after 10 pm thin walls, can hear conversation through them my room was over the dumpsters (5 am trash collection) greeted one morning by a cockroach crawling out of the shower drain
Staff Paying for parking
The train was not even a problem!! Nothing!
The property location was desirable. Failure to provide two rooms as promised, Overbooked. Would not admit mistake. Would not make it right.
Spacious room with kitchenette. Breakfasts and evening mixers included in the room rate. $100 pet cleaning fee. $14/day for parking.
Shower pressure was horrible.
Todos los empleados incluyendo los de mantenimiento fueron muy amables. Para ir al estacionamiento hay que salir fuera del Hotel y tomar otro acensor. El costo del estacionamiento es muy alto.
Staff was very friendly, valet service was quick and the hotel was clean.
Great views, amazing beds, spacious rooms, excellent free breakfast in the morning, nice staff, clean rooms, and one of the best locations in the downtown area. Excellent value for the price with short walks to anywhere in the downtown and along the bay, or if you don't want to walk it is a $4~ Uber to Gaslamp/downtown. Will stay again and would recommend to anyone looking to stay downtown!
The location and the quality of the rooms for the price. There wasn't a snack machine or ice machine.
Price Breakfast doesn' exist; noise of conditioner; hotel doesn't clean
reasonable distance to convention centre--but not good if you don't want to walk 1/2 hour it was under construction. I hope the amenities will improve once they are finished.
Staff friendly Hotel was being remodeled, air in water lines banged alot when water was on, hot and cold lines switched, rooms smelled of fresh paint, etc. These problems will probably deminish with time.
very close to downtown/ little italy some lights did not work and the sheets were kind of dirty
The cost was right. It was a clean, well-lit place. Nothing exceptional. Staff was very friendly. Small rooms.
Location is excellent, in Little Italy, within walking distance to downtown and Balboa Park. Lots of restaurants nearby. Hotel is under the flight path for San Diego airport, with planes beginning to land at 5am. Also, West Grape street is busy and noisy.
The location was good. I was pleased with location. The hotel appeared to be under some construction in some parts and there was nothing indicating such,the indicator was dust. There were black plastic trash bags right outside of my window. There was no room to walk between the beds and the dresser or the table and chairs.
The air conditioning was great. It's location is wonderful. The elevator did not work and we had to lug all of our stuff up several flights of stairs. The room was not as clean as it could be. The shower head flew off while my 11 yr old was taking a shower. The elevator did not work. The pipes in the kitchenette leaked. The complementary breakfast is only served at 8:30, and by that time we were already on the way to the conference center. There was no in room safe. We had to request towels every day even though the maid had already been there. It was quite a learning experience for me and my family. Although the management was very nice when we complained, we will not be staying there again.
Hotel is very noisy, dirty and smelly.
The Inn is conveniently located just off the I-5, close to downtown (2.0 miles to Gaslamp) and is a few minutes walk from the Harbour Waterfront Boulevard. There was ample parking, the room and restroom were clean and comfortable and the staff were courteous and friendly. All in all, great for a short weekend holiday in SD, which is a wonderfuly city. Though there were enough plug-points to go around, there could be a couple more.
The hotel (or actually, motel) is located next to the railway, which caused a lot of noise. In addition, the airport is very near, which causes additional noise if a plane lands and uses the trust-reversers to brake. The furniture in the rooms is old and damaged. The breakfast is very plain, with only a choice of waffles and cereals. I was planning to stay for 7 nights, but the price/quality ratio was very bad. I left after 1 night, and had to pay a 2-night fine for leaving earlier. This motel is for sure not the best deal in San Diego.
The access to kids park across the street is perfect. from there is a quick walk to the Midway carrier ship. Access to the green line metro train is very convenient to take you back and forth to the gaslamp district. I would stay there again. Staff is friendly. Keep in mind they do not work for the Beverly Hills Hilton so don't expect much. parking is tight. Don't expect to find a spot after 11pm. Take the metro train if possible and leave your car at the hotel. The rooms are a little small and are limited with power outlets. There is enough to do with in a 3 mile radius that you shouldn't be in your room anyways.
Price was good for location. Hotel seemed musty and also had issues with bugs. Did not feel comfortable so we left one night earlier than scheduled to check out. Would not recommend to anyone.
Location was ideal and it was cheaper than the surrounding hotels. The room was clean and had everything you need. Not fancy, but was just what I was looking for.
The location is great. San Diego is super relaxed, if you compare it to the traffic in LA or SF. So if you just stay over night in this hotel, it is perfect.
the vicinity to the convention center very noisy from trains, every thing was very old - towels;, bathroom, no closet. in your site it was told that the place was renovat!?
It's a basic hotel with moderate accommodations. The stuff was nice. The location is great. Jack-in-the Box is right next to it to grab a simple breakfast.
close to down town,and in middle of little italy need be more basic facilities like laundry
Everything was awesome . Pete was great with us . I will defitinally return (:
The stuffs were very kind and gentle. The location was near railways and airport, which made noisy situation.
It was close to downtown San Diego and conventions. Also close to gaslight with numerous restaurants.
Clean rooms with a mini fridge. Free parking with spots open. 5 min walk to little italy. 30 minute walk to gaslamp. Nothing. Everything worked out great for us.
LOCATION, comfortable bed, easy parking, clean room, value, ease of check in We stayed on the bottom floor and we where able to hear the people above us walking around, the bathroom was really small, room decor was dated
Location was good. Staff was kind and helpful. Shower drain clogged. There was not any free breakfast like Kayak said there would be, really bummed about that. Pretty spendy for quality and bathrooms could have been cleaner.
Location Outdated and uncomfortable
great location... the toilet clogged twice after my boys used it... :(
Location & price. Free Wi-FI was faster than more expensive hotels Tiny room & extremely basic. Not enough parking.
The location was the only good quality about this hotel. We were put in a room that had a roach problem, it was disgusting. When I complained to the front desk he did absolutely nothing to compensate me for having to stay in a filthy room. This should be a hotel listed for one night stands, not for a couple wanting to stay waterfront. I will never stay here again.
The view of the ocean was great. Our room faced the street. It is not luxurious but it is clean and the value is outstanding. I also appreciated the remotes for the television - they actually clean them! The staff in particular Michele (I believe that was her name) was friendly, accommodating and helpful. I would definitely stay there again. Not much I didn't like, again the value was great so if you want a ton of frills and luxury look elsewhere.
Friendly service, clean room Nothing
Friendly staff, nicely appointed space, comfortable rooms, welcoming patio area to enjoy the weather, amazing location in Little Italy and close to Balboa park. Small neighborhood park two blocks away where my daughter played soccer everyday.
The room is nice and clean, decent view. There were no towels in my room or the shared bathroom. Front desk has certain operating hours so no one to help. I had to leave for business right when front desk came in for the day. Drying with old clothes was no bueno.
close to little italy and waterfront super noisy from highway and air planes very frequently
I don't recommend this hotel to anyone.
Loved the spa and small hotel feel No breakfast during the week
The Hotel Vyvant is a charming little boutique hotel very near to Little Italy. My stay was one night only. The young women at the desk when I arrived was friendly, welcoming, and professional. There was a bit of highway noise but I am reasonably sound sleeper and I have no problems with it. Even though I'm pretty attentive to detail I somehow managed to miss that I would have a shared bathroom. The room rate of $105 was a good bargain with a bathroom, but without I would not have paid $60 for my room. I am not a "hotel person" and have few requirements, but a bathroom is one of them. My other gripe is that I was there for a business meeting and needed to be on my way before the complimentary breakfast was served starting at 8am That is simply too late for many guests. So for $105 I got a very small bedroom with a small TV and a sitting chair. There was no desk to work, and a shared bathroom and no breakfast.
Hotel staff was friendly. Hotel room was not at all near to the pictures shown on website.
location the carpet was dirty
Good staff, clean rooms and bathrooms, well located if you are staying Down-town or heading to San Diegos Convention Center and you are not in a rush No heating, even cold in May-June. Bit noisy because of the room's and bathroom's door-closing mechanism.
nothing al all the room was 5*8 square feet and the bathrooms were 14 between 60 rooms so it's disgusting it's better to be animals place more than human . thanks
The nice location in the city (downtown, very close to public transport/Airport) and the definetely the price. It was quite packed in the small room with 4 people. Although it it could be somehow expected the pictures on the net are a little bit misleading.