Downtown San Francisco Hotel Close to Everything Positioned in the exciting SoMa district, Holiday Inn® San Francisco Civic Center is minutes away from the city’s most popular attractions! Enjoy the convenience of this City by the Bay hotel! Whether in town for business or leisure, you’ll enjoy quick access to City Hall, the Moscone Convention Center, or visiting the Golden Gate Bridge, Fisherman’s Wharf or the Orpheum Theatre. Guests enjoy free Wi-Fi access, an outdoor, heated pool and sundeck.
Rooms looked fairly newly renovated.
Homeless receive free services next door so they're everywhere and they're aggressive. NOT a place I'd bring a family to stay if enjoying SF.
ThemIss come into your room even when the privacy sign is in. She didnt eve knock just barged right in! Not comforting if your trying to leave your room at all while on vacation.
Rooms are clean, communal areas are clean. But its a basic stay, good for if you need to be in the area and do not require more than a comfortable bed.
Location not ideal. Far from downtown. Room was made daily, though we expressed that an attendant should not enter the room (not a big deal).
Increased price at booking by 15%. Quoted price $135/night became $220 after increase, taxes, and enormous $42 parking fee. Tried to cancel, they wouldn't allow that.
Room had at least two flies at all times. Sheets may may not have been changed. Restaurant food was like pay x4 the price of Denny's but the same quality
Staff was very friendly and helpful.
Staff was excellent.
Area of the hotel. Not an area I would walk around.
Comfortable, friendly staff.
The sliding door to the balcony had big gap, abthroom could be cleaner.
lack of eating options and quality
Location was great. Room was clean and comfortable. Free toiletries were useful.
A refrigerator would have been nice. Breakfast was expensive
Good efficient service, helpful staff excellent room and ensuite facilities
When we rang to enquire about shuttle service from airport we were misinformed about it, we found out that shuttles are only to airport hotels so we had to wait around after 20 hours of travelling and ask several people.
Excerllent and very prompt staff! If there was any issue, the staff responded immediately.
Unfortunately there were two (2) issues with my room.1. The chair at the writing table was broken-locked into the lowest position 2. I reserved a non-smoking room and either someone was smoking in the next room or the smoke went through the ventillation system. Either way, it was very unpleasant.
$40 for parking! I can see for public parking but not guest
Contrary to other reviews on the internet, I found the hotel to be good in all aspects. Excellent service
Although it is centrally located close to Union Square, quite a number of homeless people in streets closeby. These people do not bother you, but one does not feel comfortable walking on the streets late at night..
The room was very nice. Loved the view.
It was a little pricey.
I really liked nothing, the staff were abysmal.
The staff were a joke, the check in took far too long, the bathrooms were aged and dirty, the WiFi setup took an hour, calling reception was impossible and if you get through they were rude, the WiFi was hopeless, the staff couldn't carry out the simplest request, fictitious charges showed up on my bill with no explanation or apology given and the hotel the location was full of crack heads. In short it was an overpriced disgrace.