Overview

Hotel Metropolis

25 Mason Street, San Francisco, CA 94102, United States
+1 415 775 4600

$175+

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Rates

Overall guest ratings

6.4/10 Good
Based on 968 reviews
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Review highlights

  • 8.4
  • 7.2
  • 4.7
  • 4.2

Good to know

  • Great shopping

Nearby

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    About

    With a stay at Hotel Metropolis, you'll be centrally located in San Francisco, steps from Warfield Theater and Golden Gate Theatre. This hotel is close to Union Square and Lombard Street.

    Rooms

    Make yourself at home in one of the 105 guestrooms. Pay movies and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.

    Amenities

    Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Hotel Metropolis. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request).

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Business center
    • Concierge service
    • Laundry service
    • No smoking
    • 24 hour front desk
    • Safe
    • Storage available
    • Facilities for Disabled Guests
    • Cribs available
    • Restaurant
    • Bar/Lounge
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    6.4 Good
    Based on 968 reviews
    • 8.4 "Great service."
    • 7.2 "Good location."
    • 5.8 "Average cleanliness."
    • 4.7 "Internet is poor."
    • 4.2 "Vibe wasn't good."
    • 3.8 "Rooms are not good."
    • 2.7 "Quite uncomfortable."
    • 1.6 "Awful breakfast."
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    Overall Rating

    6.8 Good
    Based on 387 reviews
    • 8.7 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.4 "Good location."
      9.9 "99% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
    • 5.6 "Average cleanliness."
    • 4.3 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 3.1 "Awful rooms."
      4.9 "51% said rooms were dirty."
      3.1 "69% said rooms were small."
      0.7 "Air conditioning was criticized by 93%."
      3.8 "62% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
    • 2.9 "Quite uncomfortable."
      1.9 "81% thought it was too noisy."
      3.1 "69% said rooms were small."
      0.7 "Air conditioning was criticized by 93%."

    Overall Rating

    6.7 Good
    Based on 125 reviews
    • 8.3 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 7.5 "Good location."
      9.9 "99% liked the proximity to shopping."
    • 5.7 "Average value."
    • 5.4 "Average cleanliness."
    • 3.9 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 3.4 "Rooms are not good."
      2.4 "76% said rooms were small."
      0.7 "Air conditioning was criticized by 93%."
    • 2.3 "Quite uncomfortable."
      2.4 "76% said rooms were small."
      1.8 "82% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
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    Overall Rating

    5.9 Okay
    Based on 232 reviews
    • 8.8 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 6.6 "Location is acceptable."
    • 5.8 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.4 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 3.9 "Rooms are not good."
      1.0 "Air conditioning was criticized by 90%."
      4.2 "58% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      2.3 "77% said rooms were small."
      2.5 "75% found problems with the furniture."
    • 2.7 "Quite uncomfortable."
      1.0 "Air conditioning was criticized by 90%."
      1.8 "82% thought it was too noisy."
      2.3 "77% said rooms were small."

    Overall Rating

    7.1 Good
    Based on 222 reviews
    • 8.4 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 7.6 "Good location."
    • 5.7 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 4.3 "Vibe wasn't good."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 3.9 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.8 "Rooms are not good."
      4.0 "60% complained about the bathroom."
      1.3 "Air conditioning was criticized by 87%."
      3.5 "65% said rooms were small."
      0.8 "92% thought they were poorly maintained."
    • 3.6 "Not very comfortable."
      2.6 "74% thought it was too noisy."
      3.5 "65% said rooms were small."
      1.3 "Air conditioning was criticized by 87%."
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    Good to know
    "Great shopping"
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