Overview

Serrano Hotel

405 Taylor Street, San Francisco, CA 94102, United States
+1 415 885 2500

$153+

Overall guest ratings

7.4/10 Good
Based on 2,335 reviews

Review highlights

  • 8.8
  • 8.1
  • 6.3
  • 6.3

Good to know

  • Clean rooms
  • Pleasant entrance area

Nearby

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    About

    The Serrano Hotel is steps away from Union Square, perfectly positioned in the Theater District of San Francisco, 2 blocks from the Powell Street cable car.

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    Expedia

    Amenities

    • Parking
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Internet
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Concierge service
    • Airport shuttle (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 2,335 reviews
    • 8.8 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      8.5 "85% thought it was easy to get to the train station."
      9.1 "Easily accessible by car, said 91%."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      9.1 "91% said the concierge service was amazing."
    • 7.4 "Good cleanliness."
      7.2 "72% said rooms were clean."
      8.4 "84% thought it was clean."
    • 6.6 "Vibe was decent."
    • 6.5 "Pool is mediocre."
    • 6.3 "Breakfast is mediocre."
      6.3 "Breakfast prices were ok, according to 63%."
    • 6.3 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 6.0 "Average value."
      6.3 "Breakfast prices were ok, according to 63%."
    • 5.4 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      5.3 "Cleanliness of the bathroom was average, said 53%."
      5.2 "52% thought the minibar was ok."
      5.0 "Only 50% thought the shower was ok."
      5.6 "56% thought the kitchenette was ok."
    • 4.1 "Not very comfortable."
      2.1 "79% said rooms were small."
      2.1 "79% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
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    Overall Rating

    7.6 Good
    Based on 1,074 reviews
    • 9.0 "Incredible bar."
    • 8.9 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.5 "Good cleanliness."
      7.3 "73% said rooms were clean."
      8.5 "85% thought it was clean."
    • 6.5 "Breakfast is mediocre."
      6.5 "Breakfast prices were ok, according to 65%."
    • 6.3 "Vibe was decent."
    • 6.2 "Internet is average."
    • 6.1 "Average value."
      6.5 "Breakfast prices were ok, according to 65%."
    • 5.5 "Rooms are ok."
      5.3 "Cleanliness of the bathroom was average, said 53%."
      5.2 "For only 52%, the tv was ok."
    • 4.2 "Not very comfortable."
      1.7 "83% said rooms were small."
      1.7 "83% criticized the small bathroom."
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    Overall Rating

    7.0 Good
    Based on 630 reviews
    • 8.6 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 7.5 "Good cleanliness."
      7.4 "74% said rooms were clean."
      8.3 "83% thought it was clean."
    • 7.2 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 6.3 "Breakfast is mediocre."
    • 6.3 "Vibe was decent."
    • 6.3 "Internet is average."
    • 5.3 "Average value."
    • 4.3 "Rooms are not good."
      1.7 "83% said rooms were small."
      4.2 "58% complained about the bathroom."
      2.1 "For 79%, the rooms looked old."
      1.9 "81% criticized the small bathroom."
      1.2 "88% thought they were poorly maintained."
    • 3.5 "Not very comfortable."
      1.7 "83% said rooms were small."
      1.9 "81% criticized the small bathroom."
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    Overall Rating

    7.1 Good
    Based on 373 reviews
    • 8.6 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.4 "Good cleanliness."
      7.2 "72% said rooms were clean."
    • 7.0 "Good vibe."
    • 6.2 "Average value."
    • 5.4 "Rooms are ok."
    • 4.3 "Not very comfortable."
      2.3 "77% said rooms were small."
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    Overall Rating

    7.2 Good
    Based on 256 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.8 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 6.4 "Internet is average."
    • 6.1 "Vibe was decent."
    • 6.1 "Average value."
    • 6.0 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
    • 3.9 "Not very comfortable."
      2.0 "80% said rooms were small."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Pleasant entrance area"
    data provided by TrustYou

    Recent Reviews

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