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lovely staff, beautiful residence, great breakfast. our room in back was very quiet.
I love staying here. The staff is friendly, the beds are comfy, and it's close to cool things in the Castro and Mission. I enjoy their terrace and complimentary breakfast. The wifi is excellent too.
We had read previous reviews and find them totally unfounded! We had a great room, clean, very spacious plus the hotel supplied free parking. Friends who happened to be in town at the same time were paying $40 per night for parking at a downtown hotel. The location is excellent and personally we could not fault the hotel.
Staff was mostly pleasant and helpful but were not familiar with the room locations or soda machines Noisy, hot, robberry/stabbing occurred while I was there--frightening place
The room was spotless. The front desk was friendly and helpful. Neighborhood was fun No breakfast
Convincible location Short of towels and rags,
In the heart of the Castro district. Newly renovated room was spotlessly clean. Free parking a big plus.
its noisy and you can not get and with the lower price i got better hotel with better location.
Great place to stay if u wanna be in the castro, Consistently comfortable and clean! Re: the construction: more than fine!! It seems they r wrapping up. Na
The beds were ok, easy access to public transportation No AC in room had to leave door open with weak box fan supplied. Urine smell by elevator and stairs. Rubber band held shower door shut,
It's in the middle of Castro and streetcar brings you fast to downtown Rooms were smelling strange en bed matras were dirty
I was very greatful that we were able to park our car in the motor lodge's parking lot prior to our check in time as we were going to a music festival all day.
The pilot in the heater was not lighted.
Very good price and excellent location on Market Street near Castro. Secure but modest, it is a good deal. Noisy location but not surprising given the great public transportation running on Market.
I liked the location of this plus the fact that you had access to parking which is $15.00 per day. The cable for our TV didn't work, the TV wouldn't turn on at times, an employee had to come to my room to attempt to fix it and was in our room for a good 20 minutes, and the people in the hotels next door sound like they're right next to you. These walls must be very cheap, it's a very loud area so I don't recommend this area if you plan to get a good night sleep.
Staff was kinda helpful after finally comin out to see the situation. UGh. Party people. DOORS have big cracks don't seal right. SLAMMED doors every 2 seconds. Bunch of white people calling each other niggah while drinking til 1am . Fighting which finally led to cops coming and shutting them up. Girls showing up half naked and running in and out of rooms. Hearing people bang for 2-3mins all night long.never again. Plus 15.00 parking and not enough parking. Pay the extra money and stay at double tree in Sout San Francisco
The location was good for exploring the mission district First night there was a crime scene in the parking lot. Police everywhere dusting for finger prints. Next the walls were paper thin so you can hear everything happening next door from fights to people getting it on. People also hung around til 5 am screaming and smoking outside the doors in the hall way. No quiet hours were enforced. And finally, we opened up our door to a prostitute who had the wrong door number. Would never stay again.
Nothing. Rude clerk. Dirty room. Loud music played half the night. Bad experience.
clean room, got everything you need, fast wifi there was a weird charge on my card, called them for three times, every time they said will get back to me but they never do. I have to come to the lobby waiting for 20 min finally to get a chance to talk to manager.
Better than anything else at the price.
Absolutely NOTHING. From The moment I arrived to check in until the time I departed the next day there was absolutely nothing at all that was even resembling a shred of accountability, courtesy, or customer service. This hotel has a problem with a rampant infestation of bedbugs. After only having been in the room for a a couple of hours total I was bitten in several different spots on my body. In the process I managed to actually catch one of the insects and promptly bagged it up in a small, clear, unused garbage bag. I immediately tied the bag shut and took the specimen down to the front office to register a complaint and seek some sort of explanation or at least an apology. Instead I was met with resistance. And, finally they claimed that there wasn't anything that they were going to do about the situation. Having had my luggage in the room and wanting to return home that day I was left with the chore of having to re-wash all of my clothes and treat my small rolling suitcase by having it put away in a cold storage for the next three days. This was costly and time consuming. Not to mention infuriating. That the staff at this hotel is fully aware of the problem and does NOTHING to abate the issue is not just concerning it should quite simply be illegal. I would not recommend this hotel to anyone, for any reason. Anyone looking to spend a night in San Francisco will be better served to look elsewhere.
Location is great. A lot of walkable fun. The staff was rude. The AC didn't work and I brought it to their attention. They promised to not charge for the parking to make up for it, and then they charged me anyway. Just a super disappointing and overall bad experience. For the price you would think you were getting something at least half way decent.
I didn't feel safe First night people were knocking on my door all night Why? Most likely prostitutes or those high on meth First day coming back to my room a meth head was outside Hiden as I was opening my door I was surprised by him as he said hey most likely hooking for more meth money I highly don't recommend
Proximity to cable cars and trolley cars to go to Fishermans Wharf, was very good just steps away from hotel to catch the trolley cars. The front staff were very brisk with us, there were homeless people on the stairs outside of our hotel room, thankfully they were gone in the evening. Had to pay $17 for parking at the hotel, and sign a waiver that all valuables would not be kept in the car... I assume due to the clientele of the people in the area.
It was really over priced for the an outdated room. The front desk clerk was really rude seem to be racist. It's really uncomfortable for a African American student. It's not a safe place. I stayed in room 230 House keeping did not change my sheets in the four days that I stayed. The microwave and the T.V. could not work at the same time. The t.v. had to be turned off in order to use the microwave. There was water damage in the bathroom. I was in a non smokers room but the room smelled like cigarettes.
Fely more like i was staying in dormitories rather than a hotel. I wish i had that knowledge beforehand. Quaint felt like i waa stepping back in time accomodations wise. Location is great walking distance to dolores park and groceries and nightlife.
Good location. Kind people. Wifi. No bedbugs. Reasonable price. Toilet and bathroom is shared. No elevators. Kinda old. A little bit noisy when you open the windows.
Freezing cold. The windows were constantly opened even though it was 30 degrees some nights Amazing location- close to great restaurants and transportation.
The windown inmy room was broken and didn't open/close well
There was nowhere in the hotel or room description that said there was shared toilets and showers.
The location in the Castro district. Clean bathrooms Daily room cleaning Quiet Comfortable Nothing. Hope to stay here again.
Its in a decent enough neighborhood close to all sorts of stuff. If you're looking at this place because of its location, I suggest looking farther afield and using San Francisco's mass transit. If your time is worth enough that mass transit isn't an option, you're probably wealthy enough to look elsewhere. If you're looking at this place because of the price, you get what you pay for. Particularly when it comes to shared bathrooms, wifi slower than 4G, and, if you're there during a heat wave like me, a distinct lack of air conditioning. So, is this place worth your money? A better question might be, is anything in San Francisco?
Location, price and connectivity No furniture. Was only for a night so would not comment more. Ok for a night stay.
The hotel is right near many fantastic restaurants (Truly Mediterranean, Pancho Villa Taqueria) and bars (Zeitgeist), right on many Bus lines and the 16th St & Mission BART station that will get you anywhere you need to go, you can be to Market street or Embarcadero in less than 15-20 minutes including walking. Plenty of city noise if you don't mind it. Low-frills room with decently comfortable beds, mini fridge (the best part), flatscreen TV, shower. If you're a savvy traveler, it's the perfect place to clean up and shower and maybe even get some sleep between all your adventures in the Bay area.
U have to realize that any regular hotel in a 1 mile radius of there is gonna be at least $250. This gets u in a very convenient location right across the street from the BART subway. Bathrooms were very clean and up to most anyone's standards At the time only one shower was working, easy to hear rooms next door, abundant transients in that neighborhood of SF.
Location. And it reminded me of a hostel. The bathrooms are shared on each floor. Could have been a lil cleaner.
It was a clean room in an old building in a party district. I felt safe and slept with the window open. The music downstairs was cool as we had been to hardly strictly bluegrass festival and were coming down off the good times and good music. It is right by a Bart station but we didn't use it. Having the bathroom and shower across the hall was not an issue. It is hard to find free parking but possible. Bring good energy and the parking gods might smile upon you.